A big shout for Jessica at Phoenix bulk mailing unit. She literally talk me off the ceiling and…read moremade my day so much better. Excellent customer service. She's a keeper.

In and out. Convenient location and it's huge. The staff were friendly. Took care of all of my…read moreneeds.

The seldom few times I go to the post office to mail some packages I go out of my way and come to…read morethis location because it is reliable. The lobby is open 24hrs and is fully stocked with priority mail and express mail envelopes and boxes, they have a kiosk that is never out of service so it's great for my after hours needs, and a clean lobby and po box area.

The bin at the Self Service Kiosk drop box is constantly filled to the top making it impossible to…read moredrop packages. Why doesn't the staff pay more attention to this? The counter employees can also be friendlier. The Tempe branch on Priest on the other hand is very efficient/customer oriented and puts Southern to shame.

July 1, 2022, the USPS changed the last digit of my zip code in my area, due to increasing…read morepopulation expansion, and city growth. Ever since, I haven't received my daily Informed Delivery emails telling me what's coming in my daily mail. I reached out twice, through the USPS app, to chat with an informed delivery rep. Both times, they said there must be an issue with the processing equipment, and thank you for letting them know. After a week, I expected this to be fixed. Chatting again, (second time), they suggest I contact my local substation directly. I did and they are closed. At 12:00 on a Saturday. All the Tempe branches are closed, but Scottsdale is open! But I live in Tempe. Today is an excessive heat advisory, but I don't understand why my local substation is closed.

Extremely disappointed with the level of customer service at USPS. It honestly feels like customer…read moreservice is no longer a priority. The current staff I've dealt with have been unhelpful, dismissive, and seem completely uninterested in actually resolving customer issues. When customers take the time to reach out for help, the least we should expect is professionalism, communication, and a genuine effort to find a solution. Instead, I've experienced frustration, poor communication, and an overall attitude that makes it seem like customers are an inconvenience. USPS needs to seriously address the quality of its customer service and the way customers are being treated. After dealing with this experience, I have very little confidence that my concerns are being taken seriously. Very disappointing and absolutely not the level of service a major organization should be providing.

This location is very hit or miss. I came by here the other…read moreday around 1230pm to ship a package and buy some stamps. There were more than 5 people ahead of me and 2 people working at the counter when I arrived, but the line moved very quickly. I was in and out in 5 minutes. USPS offers their flat rate shipping boxes but sometimes, depending on where you're sending a package, it's cheaper to send your package in your own box. I needed to send a small box to Idaho, and it only cost $13. I also picked up some super cool SpongeBob stamps. A really good experience!

I'm just... Absolutely appalled…read more I recently moved, and changed my address with USPS. I did all the things, updated my address everywhere, but I haven't been receiving mail. I thought, okay, maybe it's just the transition from one place to the other. It's been nearly a month now, and I've not received mail. So finally, I order a package and it's supposed to be delivered through USPS. I'm excited, I've been waiting for this as the final step in my new home. Today, I received an email that my package had been returned to the sender, as the carrier "didn't recognize" my name at this address. So I'm pretty frustrated, and I call the USPS general call center. The gal creates a ticket, and says my local post office will have it in the system tomorrow, and this will notify the carrier that I do, in fact, live at my address. The gal also advised me to call this post office to notify the carrier that I live here and to deliver my package to me before it's shipped back to the seller. When I tell you, this post office is the absolute WORST, I am telling no lies. I call. I sit through their stupid automated messages. Then I'm told "one moment and you'll be connected to the operator". The phone rings. And rings. And rings. And rings. For three minutes, out of fcking principle, I sat and listened to this ringing. And then? THE CALL DISCONNECTS. I called three times to make sure I wasn't crazy - each time, just after the three minute mark, the call disconnects. Absolute BS. I loooooathe that this is my post office and I'm going to have to deal with their stupidity from here on out.

If you have a problem go in because you'll never be able to get a representative on the phone. Get…read morethere before they close because sometimes they are rude and won't help you. Also bring your own tape or you will have to purchase tape to use

Never been to this post office before, but I had no choice as it's the closest one near work…read more Popped in during lunch to send off a little surprise to a good friend on the East Coast. There's a little gas station that's closer to me, but the USPS drop off inside didn't have the small priority boxes. This is a pretty large post office. There are tons of P.O. boxes. They did have self-service machine where you can handle most transactions yourself, but I was disappointed that the send package option was not currently working. That's pretty much the only reason I dropped a star. Rich seemed to be the only employee working the counter at the time, but he was quick and got us out in no time. There were 5 of us in line. When it was my turn, he asked the usual questions about the box I was mailing (any liquids perishables, etc.) and then asked if I wanted to purchase a book of stamps. I politely declined but was curious to know how much a single stamp is nowadays (I haven't sent snail mail in a loooooong time)!! He said the current rate is $.78 per stamp and that there's talk about the price hiking up to ninety-something cents in the future. Yikes!!! I remember when they were a quarter each!! My, how times have changed... Anyway, I'd definitely return to this Scottsdale location. There's a good size parking lot outside although I can imagine it getting packed during the holidays. 4 solid stars!

They did an amazing job on my step n repeat it was perfect for the event fast service right on timeread more

Amazing service and so helpful!!! Helped me get everything packed up and ready to go.read more

it's the closest post office to where I live unfortunately because it's part of ASU it's not open…read moreon Saturdays but it's fairly quiet the last few times that I've been there

I love this Post Office. Anytime I send anything out here, the line is short, the service is…read moreexcellent (shout out to Pat), and its in a beautiful historic building. Whats not to like. Currently, parking on Filmore has free street parking. Then, it's a straight walk to the Post Office.

Quick & easy! I found out about the Mailbox Shop while making a return. There is plenty of parking…read moreout front. The shop owner was very friendly during our interaction. I received an email from the retail company where I was making my return about two hours after I dropped off my package. The owner mentioned he sold the company, but they should be opened until end of the year. Very convenient if you need to ship any packages out!

Brought a ton of boxes here near closing each day for a week. They were friendly and helpful, never…read morecomplaining about the closeness to closing, how my boxes took up all their storage, or the amount of work I created for them. Good people.

This Post Office is located at 2415 W Broadway Rd, Mesa, AZ 85202. It is usually staffed by three…read moreclerks . I have gone there during the week and on weekends and have experienced no wait time. The clerks are friendly and courteous, know their jobs. On occasion I have bought stamps and inquired about obtaining an P.O. Box. The clerks were most helpful with my purchases and gave me information should I decide to rent a mailbox. Please note: Like everything in life your views may vary like your experience.

We have 10 people in line and there is only one person in the front scanning, but the workers are…read morenice!!! What hell is going on at this place. People don't have all day. Y'all need to hire more people!

i'm shocked that this post office has so many horrible reviews!! this is my favorite post office in…read morethe valley. the staff are so lovely and efficient. i come here at least once a week and have never had any problems

Its easy clean and sending out mail not a problem employees are nice…read more Good lightning Area clean parking spaces available