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Mesa, AZ

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US Post Office

2.4 (70 reviews)
Closed • 8:30 am - 5:00 pm

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Half staff for Pres Carter
Dianalynn R.

Even though it was a busy day, the three postal workers were very helpful and keep the line moving pretty quickly. I like my post office because I'm still old school and like to mail letters to my pen pals. I know it's old fashioned, but it's fun to have actual mail instead of a bill now and again. The stamps are getting a little high, but they have fun designs and even a circular option. So I'll keep sending mail until it gets to a 1.00 a letter, then I'll probably join the digital world. Until then I'll go to this PO and enjoy the paper world a little longer.

A couple of the people in front of me.
Ed D.

My first time here. Stopped in to check on my change of address problem...easy fix. There was a line of about 10 people in front of me, and one guy working the counter. But it moved quickly and efficiently.

Wrong info
Bruce E.

6 in line and a ununiformed person came from a door marked "No Exit". Ask each of us if we had a drop or pick up. I said I had a return and wanted a recipe. He said I would have to wait for the counter. At the counter, a person told me in a not nice way that unless I was paying for return postage no receipt. A waste of time; good example of one hand did not know what the other was doing. You are only as good as your last moment in customer service, be nice in all translations even when you don't feel nice.

package forced shoved into my box.  I  had to break down the Box to remove it which damaged the package that was inside thanks a lot
Cali F.

When i opeaned my mail box there was a overside box shoved inside. It was absolutely clear that this Box could not fit in the space that they shoved in period. I tried for over 5 minutes to remove this Box but I just could not get out. I ended up having to rip the Box piece by piece to break it down to get it out of my small mailbox. In the process of all this the package inside the box ripped. It was coffie grounds frm wisconsin that was going to be a gift. I guess not any more. This Whole situation could have been avoided if they would have just used a larger mailboxes and put the key in my box. But i guess force shoving my package was esier for them.

Cool lighting at post office...feels like a morgue in here. Whatever a morgue feels like.

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1 year ago

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13 hours ago

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20 days ago

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2 years ago

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2 years ago

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7 months ago

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2 years ago

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2 years ago

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7 years ago

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3 years ago

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5 years ago

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7 years ago

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6 years ago

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2 years ago

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7 years ago

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4 years ago

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6 years ago

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3 years ago

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9 years ago

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4 years ago

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5 years ago

No complaints so far. I use this office to ship my products for my business. Its very clean inside and no confusion

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15 years ago

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5 years ago

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3 years ago

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4 years ago

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8 years ago

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15 years ago

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4 years ago

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9 years ago

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4 years ago

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4 years ago

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6 years ago

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9 years ago

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15 years ago

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7 years ago

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10 years ago

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6 years ago

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10 years ago

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7 years ago

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Ask the Community - US Post Office

Review Highlights - US Post Office

“Today I went with an envelope that already had a stamp but I wasn't sure if it's enough as I added something inside.”

Mentioned in 3 reviews

Read more highlights

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The UPS Store

The UPS Store

(53 reviews)

Do you need to ship something large, heavy, fragile, antique or all of these?…read moreYou can trust this shop to get the package there safely! I was shipping a family heirloom glass mirror that's 40"x30" that weighs over 30lbs from AZ to WA. Such great customer service. They were patient with my questions and explained the process completely. I didn't expect it to arrive until next week, but it arrived today perfectly packed and safe! Highly recommend!

Absolutely horrible service. I sent a package to my mother, I informed the front desk clerk that I…read morewas sending my mother money and a t-shirt and requested to insure the both the money and the shirt. She informed me I couldn't insure the cash, but I could insure the t-shirt which I declined. I asked to send the package priority, which I didn't know was a language used for the post office mail. So I was not informed I was shipping usps from an ups store. I pay my $40 for it to get there in 2 days then leave. Well the package has not showed up, and I call UPS customer service who then tells me to call the store. I call the store, and she informs me that they sent it USPS, and I express my concern about it getting there because I was sending my mom money. She then tells me it's illegal to do so, which I say I disclosed that when sending it and I was never informed you can't send money. The woman on the phone was bratty and this was a terrible experience. I would have never sent my mom money for bills via mail if I would've known it was not allowed, hence why I disclosed it and asked to insure it. I asked for confirmation it left the store, which I did not get. Do not come here, go to a corporate ups store, they have better training and regulations. This franchise is not it.

FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(58 reviews)

This is one of the nicest Fedex print and ship stores , it's clean and organized…read more Has its own workstation area with free Wi-Fi. The employees are helpful , they also do passport pictures you can do two for $16.99 and an additional $5 for two more. The store manager frank is great. we were in and out in no time. Cheers!

I facilitate workshops and retreats for a living. I've used this FEDEX and the one at its old…read moreLocation across the street to print my manuals, nameplates, handouts, etc. for the last 10+ years. I've always been able to send the files over my computer and generally speaking they would call me a couple of hours later and say that the job is done and come pick it up. That's worked really well for me. At this new location I bumped into people that I'm not seen before. Maybe the old regulars left. They were pretty good. Last week I tried to send a print job at about 3:30 in the afternoon. Their system kept telling me I'd have to pick the job up the next day which was no bueno since I'd be on a plane out of state with those manuals. I finally copied the file to a USB and drove up there to see if I could get it printed so it could go into my suitcase. One guy offered to help me while the other one was playing with his phone almost the entire time I was there because it was so slow. I told him I couldn't figure out why if they're not all that busy it was pushing my print job to the following day which would not work for me. He told me it was likely that their system at a certain point in the afternoon just pushed everything forward. They got it done for me but when I was paying my bill I noticed that they added a $35 priority fee that I've never seen the last 10 years. I put the manuals in my car and went back inside and ask about this fee. The guy who was playing with his phone stopped long enough to tell me it was because the job was done the same day, a rush job. That struck me as quite odd since there was almost no one in there the whole time I was waiting...and he was standing behind the counter playing with his phone the whole time. I said if you're going to tack on a $35 rush fee then you should let somebody know that before you print the job. His only question was 'well if we had told you would you still have needed the manuals?' I said of course And then ask myself WTF? I guess he thought he had bested me on the $35 fee that I had never heard of in over a decade of printing there. I miss the old regulars. Hope they're doing well out there someplace.

US Post Office - They are working hard here!

US Post Office

(50 reviews)

July 1, 2022, the USPS changed the last digit of my zip code in my area, due to increasing…read morepopulation expansion, and city growth. Ever since, I haven't received my daily Informed Delivery emails telling me what's coming in my daily mail. I reached out twice, through the USPS app, to chat with an informed delivery rep. Both times, they said there must be an issue with the processing equipment, and thank you for letting them know. After a week, I expected this to be fixed. Chatting again, (second time), they suggest I contact my local substation directly. I did and they are closed. At 12:00 on a Saturday. All the Tempe branches are closed, but Scottsdale is open! But I live in Tempe. Today is an excessive heat advisory, but I don't understand why my local substation is closed.

Extremely disappointed with the level of customer service at USPS. It honestly feels like customer…read moreservice is no longer a priority. The current staff I've dealt with have been unhelpful, dismissive, and seem completely uninterested in actually resolving customer issues. When customers take the time to reach out for help, the least we should expect is professionalism, communication, and a genuine effort to find a solution. Instead, I've experienced frustration, poor communication, and an overall attitude that makes it seem like customers are an inconvenience. USPS needs to seriously address the quality of its customer service and the way customers are being treated. After dealing with this experience, I have very little confidence that my concerns are being taken seriously. Very disappointing and absolutely not the level of service a major organization should be providing.

US Post Office - postoffices - Updated November 2026

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