I have my mailbox here for a year and have always had a great experience and time. The new owner Marta, is always pleasant and fun. As her staff. read more

Went in yesterday because this listing specifically states that staff wear masks & I try to go to small businesses when I can. Walked in & saw 2 people behind the shipping counter & neither employee had masks on. Walked right out. Will never return. (Went up Tatum to the UPS store NE corner at Tatum & Thunderbird - both employees wearing masks - they will get my business from now on). read more

Great small business. Very attentive front desk staff. Try to use them for everything.

Shipping with Purpose is MY STORE!!! I swear this place is soo much than a shipping store!!! Just by being there they give me soo much joy!! I drive EXTRA just to go to their store. I am a person who REALLY cares about my packages! I love sending people things, so how it is sent, & WHO is sending it, is so important to me. They always go the extra mile for me & I love playing with their dogs that they bring in!! read more

This is the best hidden secret. We love this place. The owners are great. The cards and other accessories are wonderful gifts. We will continue to visit them Dawn read more

The staff is always friendly, and transparency is evident in their business practices. They answered my questions and I walked away with peace of mind knowing my package would arrive on time and safe! read more

Genuinely great customer service. Tyler and Keturah care about making their guests happy, which in this day in age is hard to come by. They are efficient and easy to work with. AND sometimes they bring their puppies in to visit! read more

They're fast, streamlined, and friendly. No problems at all with the shipping, and they remembered me when I walked in!

This place is a little bit of a drive for me but definitely worth it. The owners are very professional and so kind, sometimes I don't come fully prepared with all of the info they need to ship things but they are always SO patient with me. Definitely worth the drive! I won't be going anywhere else! Also, the doggies are the best mascots I've ever seen!! They love treats read more

They are very rude. They charge WAY MORE than they should for simple things. They tried to charge my mother FIVE DOLLARS to put a piece of tape on her box. She went over to PostNet and they did it for free, and had a smile on their face. At first I wanted to support this local business, but honestly it's not worth it. They are rude and have negative attitudes while they try to charge you way too much money. Won't be using them again. Note: I've tried to give them business 4 times now; this was not just one negative experience. read more

I really like this place because I travel a lot and they will go through my mail, tell me what has come in and forward the pieces of mail to an address that constantly changes. read more

I used PV Postal for the first time to ship some items I'd bought online from the Phoenix area. I told them the items were antiques, and fragile, suggesting they consider shipping the items in separate boxes, as the items knocking against each other could get damaged. I was assured they would be well packed and not worth the extra money to ship separately. Anyways, I received my items, and boy were they poorly packed. One layer of bubble wrap around each, and not even taped to ensure the item stayed wrapped. A handful of packing peanuts had been placed in, providing almost no value. When I opened the package two items were out of the bubble wrap. Honestly, looking at it made me wonder how they survived the cross country trip. I won't use them again if I have business in the area. read more

Everyone who works here is so friendly and helpful. They are great with customers and remember me even though sometimes I don't come for several months. My mom comes here often to ship items for her work, at least once a week. She has never had a problem here and we love the new owners too. Highly recommend! read more

If you like OVER PAYING for postage this is the place to come. They charge $13.50 for 20 stamps. Charges same amount for postcard stamps. The reason? "We normally don't sell stamps." Hmmmm... read more

Fast service; nice demeanor; No BS. The young lady at register is always ready to help. The shop is very clean

If you're looking for the poorest possible packing, shipping, and customer service humanity has to offer, PV Postal is the obvious choice. They'll gladly put your items into a sandwich bag, toss them into a box of crumpled paper, and hope you receive your items undamaged. In the event your items don't survive the shipping company, the friendly staff at PV Postal will laugh at you and tell you to make an insurance claim, a claim that can easily be voided due to improper packing. PV Postal through its unabashed negligence shows blatant disregard for the personal property it ships and a contemptible attitude toward customers who call them out on it. This shipper is the sorriest excuse for a shipping company one can imagine. If you value your property, choose someone else. read more

These folks are absolutely wonderful. I'm located out of state and won some auction items in the Phoenix area. PV postal was one of the recommended shippers - they not only responded to my email immediately with a phone call, Caren made 2 trips to the auction house due to a foulup at the seller end, straightened out the problem and kept ,me in the loop the entire time. They also worked out a lower price with faster service than the other shipper. I have dealt with many shipping centers over the years and PV Postal treated me as well as one around the corner I've been dealing with for 20 years...and they'd never talked to me before this transaction. They have my highest recommendation! read more

Thank you Nolan Johnson for your great service! Please select #PVPostal&Shipping for all your shipping needs. Thanks again!

This is a nice, quick place to ship things. Yes, they charge a premium for stamps, bubble envelopes, tape,,,if you don't know that going in and it shocks you, go elsewhere. The guys are very cordial & competent. I personally prefer to stay far away from the Post Office, so this place is perfect for me. The people whining about the prices deserve to go stand in line. As far as packing, I wasn't there to see. Everything made it. Must have been packed adequately. read more

Very friendly staff. Have everything you need for shipping USPS, Fed Ex, UPS. Let box it all up for you and ship. Best yet; open in Sat!! No other post office in the area! read more

Fast, thorough services, friendly staff! I will keep coming back when I have any shipping needs! Highly recommended!

Some of the items shipped to me are approx. 200 years old,so a good shipper is part of saving history.Thanks again!!!

Totally unprofessional service. Charged $161.92 to send a 24x24x24 box which MIGHT be acceptable IF the items were carefully wrapped and packed so as to prevent damage in transit but they were just placed into the box with some pieces of torn cardboard between layers and packing peanuts poured around to fill the box. My dog could have packed the items better than that. I would not trust them with ANYTHING of value. These were items purchased at an online auction and I am telling the auction house I will not participate in ANY of their auctions in the future unless they have an alternate shipper. After reading other reviews it seems this level of service is the rule rather than the exception. I would give 0 stars if I could read more

The customer service is hit or miss depending on the the mood of the woman who is at the counter... for example, was just there the other day to drop off a few UPS packages (already labeled, taped up, and ready to go) and the woman at the counter had a serious attitude when we kindly asked for a receipt with tracking numbers. A few days before this, the same woman was rude and short with my Mom who was trying to send a piece of mail. The gentleman who I think owns the place is very sweet and a pleasure to interact with. Not worth coming to this place when the customer service is overall subpar. read more

I shipped a package via USPS from my business in New Mexico to a business with a mail box in this postal shop. The package disappeared. The tracking says it was delivered to this shop and that is where the tracking ends. The owner here said various things but then settled on "I sent it back", because he didn't recognize the employee's name on the label. There is no record of the scan that would have taken place when it was returned to the mail carrier. USPS said I would have had it back by now if this guy had returned it. Three phone calls to this guy yielded nothing but excuses. My business had a spotless shipping record before now. read more

Nice friendly and helpful people. Good service and prices. They pick up from Levine's and EJ's auctions.

nice people, but they make a HUGE surcharge on US Postal shipping rates. They even charge a HUGE mark-up on flat rate US Postal boxes. Avoid being overcharged by 50% and drive a mile further to the official contract postal unit in Ace's Hardware at Tatum and Thunderbird. read more

Horrible to deal with. If you have anything fragile to send and want it arrive intact DO NOT take it here to ship. They apparently don't believe in utilizing bubble wrap or marking boxes "fragile". Antique, very fragile items were received in pieces. Because of the poor packaging, FedEx won't honor the insurance. The owner will not return phone calls to attempt to come to any kind of a resolution. The employee who did the terrible packing job, screens her calls, and is rude and insulting to the point of name calling and/ or simply hangs up. Not a good way to conduct business ....PLEASE take your business elsewhere. read more

Terrible attitude and service. Picked up my auction items without my consent. Packaged poorly resulting in items being damaged in transit. Insurance claim was denied, they stopped returning calls after that and still have not returned my items (item was sent back as a condition of the UPS claim processing). Avoid this place like a plague. read more