*edit 4/18 - The company was quick to reply to my review suggesting that I reach out to customer…read moreservice. I did, and got an email back from COO Hayden Curtis. I was told that even though I was proactive about the challenges at the destination, the move and charges are what they are. I wished them the best, and hopefully my negative review remains an outlier.* I want to start by saying that I explained to A Smart Move that I would be leaving a poor review based on my experience with their pricing. I was told that they understood and would share my feedback internally. I was quoted just under $2k for a 3 bedroom move 5 miles (about 15min drive) away. The destination address is on a steep hill, and I made sure to send pictures and ask questions before the move. I was told that it would be no problem at all. The move was rough. They started at 8am and were loaded by around 1pm. At 2pm (includes a lunch break) they arrived at the destination and decided on the spot not to use the driveway and to cart my items up the steep driveway by hand. It ran long, and I was told around 4pm that they would be calling an extra two people to help at a cost of $135/hr. I was told I did not have a choice in this. They arrived at 4:30pm, and we were all finished at 5:10pm. So, doing the math, we had $2,000 for the move, $135 x 2 which we will round up to $300, and I added insurance the day before for $300. Our total due should be roughly $2,600, minus the $200 deposit I already gave them, for $2,400. The evening of the move they attempted to charge me $4,109.58, which was luckily declined. Over the following day or two I had several calls with them. They explained that they were already discounting the rate, and that the weight of items moved was higher than their initial estimate and made more work. I get that estimates can be wrong, but they actually moved LESS items than what was estimated due to me doing numerous van loads before move day. Additionally, at the destination, all I asked them to do was put the furniture in the correct rooms and leave the boxes outside the garage door for me to put away. Anyway, at the end of the day, I ended up paying a total of $3,312.78. Not including the insurance costs, that's just over a grand in additional fees, or an added 50% of the total cost to move. The excess really stretched us financially. I charged it to a credit card only to be told that there would be additional fees now for credit card usage. This was right after we got a $25 credit for having to clean up trash that they left in my front yard. We didn't even mention that the bathroom in our new place was peed all over, which was a delight to clean. My wife and I have mobility issues, so we really needed the help on this move, and it was incredibly frustrating to have this experience. All of this said, the movers themselves worked extremely hard. We bought them lunch between the loading/unloading, offered water throughout the day, and tipped them in cash.

There's a reason only positive reviews are posted!…read more After a 4-month nightmare with A Smart Move, I feel compelled to share our experience to help others avoid this company. Despite their marketing promise to "Calm Your Chaos," they created nothing but challenges from start to finish. The Good: The San Diego pickup crew worked hard, and our driver Shaun was communicative and professional. The Bad - Everything Else: Delivery Day Disaster: The Texas delivery team arrived 3 hours late. We received only two text updates well after they were already behind schedule. When I was told to start calling the crew myself to get updates, I knew we were in trouble. Understaffed and Unprepared: Despite our contract specifying 6 team members, only 5 showed up - including two extremely young, inexperienced workers who couldn't handle basic tasks. My husband and I ended up moving our own furniture and reassembling pieces ourselves because the crew was so ineffective. Significant Damage: They damaged an antique desk (that we were told they would treat with ultimate care), knocked a ceiling fan from its mount (exposing dangerous wires), gouged our stairwell, and broke an electrical outlet cover. Multiple smaller items were also damaged. Dishonest Claims Process: The real nightmare began with the claims process. After waiting nearly 4 months, and spending countless hours on documentation, they offered $60 to repair an antique desk. They claimed they never received photos, The final settlement offer came with a gag order prohibiting any negative reviews. Broken Promises: Ultimately, the upfront promises turned to gaslighting and customer shaming once we moved in to the claims process. The Worst Part: A pattern of hoping customers will just accept subpar service and minimal compensation rather than speak up. The gag clause in their settlement agreement suggests this isn't isolated and may be why their current online review schema is so high.

Credo's team did a Great job. On time and efficient! Thank you! I would highly recommend their…read moreservice.

The entire crew was respectful, thorough, and efficient! They asked questions, ensured everything…read morewas protected when packed, and placed in the correct place in our new place. Would definitely recommend!

Trust me, hire these movers! I was overwhelmed with the process of finding legit movers with an…read moreupcoming move + saw great reviews of 1st choice. Derek responded immediately, didn't over complicate the details of my move, and locked in a time and next step details thoroughly. Jerzy and Wes were AMAZING. Professional, kind, extra helpful and thorough in wrapping my furniture and making sure everything was handled with care (especially my massive fiddle leaf fig). Really appreciated that they took their time to ensure everything was in the places I preferred in my new home. Can't thank them enough for taking the stress out of moving. 11/10!! I will never not hire movers again, worth every penny!

I use 1st Choice Movers for my move a couple of weeks ago based on a recommendation from a friend…read more They were great! Super professional and they worked fast. It was a VERY hot day, but the team never let it show. They were very respectful of my items and my space. I am a single female and felt completely comfortable with the team of two men throughout the day. They even put together my kitchen table and bed for me which was unexpected! The price was really fair for the amount of work and time spent. I even had some laughs and good conversation while they worked. I would highly recommend them and definitely use them again!

Aidar and Bobojon...my amazing movers from Master Moving...wow…read more I cannot thank these two enough!!! They were so flexible, gave me an actual quote with a number and stuck to it!!! They got everything done and took care of my valuables like i was their own relative (ones you like!) Veronica who handled the coordination was also 10 out of 10. Aidar (also goes by Andy) and Bobojon were ...10 out 10...5 out 5 ...very reasonable and excellent results.

Amazing job. Efficient and professional…read more Would definitely use again. Easy pickup and delivery from old to new location

Alex is extremely professional and helpful. He was amazing from the day I requested the quote until…read morethe job was finished. He communicated with me through my move. Helping me with some questions I had day of and even setup my furniture last minute. I'll suggest his company to family and friends. Great price. He reviewed my contract with me when they arrived and line by line when they finished. I feel he was extremely honest.

Alex and Max are efficient, hard working and professional. From receiving my quote in a timely…read moremanner, listening to my concerns and executing the move, I was pleased and appreciative of the way they handled the move. I was moving from a larger unit to a smaller one. Alex has a keen eye for where and how items should be placed. I ended up moving again to a larger unit. Should I die tomorrow, I guarantee anyone will be able to find my items due to the care in stacking and placing the boxes and furniture in such a way that items there are accessible. I thank them for their commitment to ensure that my move (moves) went smoothly. I will use them again. I highly recommend them. They will not disappoint!

Great guys, highly recommend! Efficient, professional, and made moving easy. Easy to work with when…read moreit came to communicating and payment, amazing service all together.

Made my move super easy and seamless. Came on time and were efficient. Definitely worth the price…read moreto move with no hassle.

I've used Reliable for two moves and it is a fantastic company. I would never use anyone else in…read moreSan Diego. For the first move they stored my stuff for a few months, and then my move-in day was super complicated because I needed them to make three stops to pick some extra things up. They were totally fine with it, got everything done quickly and were super easy to work with. The second move was a new place in the same complex and, again, it was incredibly easy to set up and execute. They are affordable, fast and everything arrives intact. The movers were super friendly, had great attitudes and were super appreciative of offers of water and a tip after. Just a great experience all around. I recommend them to everyone.

I have used Reliable Delivery for 3 moves over the last 15 years and they repeatedly provided me…read morewith excellent service. They are always incredibly efficient and professional. I have not had a problem with anything breaking or damage to walls, floors, etc. I highly recommend using Reliable Delivery for your next move in San Diego!

Sun City Movers are the best! I only had one heavy (300 lb) piece of equipment to move and I could…read morenot justify the 3 hour minimum cost. They offered to work with me on pricing and was the most affordable I could find. From pickup to drop off it only took 45 minutes. Driving probably took the most time. They were communicative, fast, efficient and protected my equipment. I highly recommend their services!

Scheduled for 3 movers to arrive at 8AM. One mover and his teenage son arrived at 9:30AM. "Alan"…read morewould no longer answer any of my texts or calls regarding the move and how unprofessional the circumstances were. We were ultimately overcharged and a move that should have taken 4 hours done correctly by 3 professional movers - resulted in a 10 hour day. They were unprepared with tools to unmount my TVs, although explicitly stating that they would be able to. The one mover and his son did what they could regardless but it took way longer and communication with management was nonexistent. Very disappointed in my experience and I would not recommend.