Saddest excuse for buffalo wings I've ever seen. You'd think a place named Wing Stop would at least get buffalo wings right. Why would anyone pay this much for frozen wings? And you pay extra on top of that for any blue cheese or ranch when ordering 30 wings? What a joke. read more

This Wing Stop opened recently where Pho Hung used to be. I went there with my family soon after they opened. The food took forever, considering all we ordered was boneless wings and fries, and they bring out one portion at a time, making others at your table wait. They call your name loudly even though it's a small place. The wings were dry with way too much breading, which was slightly burnt. The sauces were awful. The fries were good. I don't see the attraction in this place unless you love cholesterol. I miss Pho Hung, a Vietnamese restaurant where you could get fresh, healthful food. And I am not a health food nut. Wing Stop is a step in the wrong direction. I miss Pho Hung! read more

I went here for wings a couple of times. They always try to charge you for little extra things to get the check higher. They push you to get extra sauces and don't tell you it's for a higher price. I can get the same exact wings at their falls grove location and the price will be $10 LESS per order. The customer service is always bad and ripping people off is always bad. read more

We are huge Wingstop fans and we eat there quite regularly. We ordered takeout from this location over the weekend and I was pretty disappointed, and a little grossed out. Some of our wings were extra crispy but many were on the verge of being undercooked. Yuck. They shorted us a veggie stick side and my sons tenders were a joke- small and so chewy. We have eaten inside the restaurant at this location before and had a good experience- so maybe it's just the takeout at this place that stinks. read more

Good for a quick fix if you're craving wings, but I'd go to elsewhere for better. We had the mild original and Parmesan garlic. I prefer juicy wings loaded with flavor, but these tasted more like fried chicken on the dry side. If you want juicy wings, check out Union Jacks. They're surprisingly awesome! read more

Slowest food service in the world. Cashier thought it was more important to kiss his Girlfriend then to take our order which we waited for 45 min to come out. read more

I only ordered 4 biscuits today order was supposed to be ready at 11:52 that was twenty minutes after I placed the order, when I got to this wing stop it was a dirty table when you first walk in my order was not ready at 12:18 for 4 biscuits! Then the man acted like he didn't know I was picking up even thought that's what I said! And now that I'm home I received a bag full of grease the biscuits taste like grease and are super oily! I am so disappointed read more

Great go-to spot when you're looking for wings. My fav is lemon pepper, garlic Parmesan and mild flavor. Crispy, moist and made to order. Fries and potato salad are also done right. Call in your order to avoid the 15 min wait. read more

Pretty good wings for the area. I'm a fan of Wingstop, specifically locations out West. We've tried this location several times and it is pretty consistent with service and wing quality. Superbowl Sunday last year was very busy. read more

Honestly, all 4 stars are for the staff. Love the guys that work there. They were polite and helpful. There was one young gentleman(didn't catch his name) who went above and beyond. I wish I could have tipped them more but I didn't carry that much cash :( The food actually sucks. But that really isn't anyone's fault. Just the whole company has sucky sauces. I would rather BWW but this place was closer. I would return when I am feeling lazy and don't want to go to Rockville but only because of the service. Seriously. Keep these guys or I would never return or recommend to anyone. read more

Review based on phone etiquette. Talked to a "Evan" or "Ethan" and he was wonderful. Answered my questions beautifully.

Food is great!!!! Service is horrible. Literally the slowest wait for food. The food is fresh, great- but when you tell me it's going to be a 15-18 minute wait and I'm waiting now for 35 minutes all while the manager is sitting in the waiting room seeing me and everyone wait isn't ok. read more

Sooooo happy this place came to Aspen Hill area, Love these wings, people are fair, did not have a problem them, good to take out! I would recommend this place to anyone for wings! Would definitely go back for the lemon pepper wings! Keep it up read more

Id love to write that the wings were fantastic, quickly prepared and large. I love good wings. Unfortunately the wings were only pretty good, took over 18 minutes for my order to be ready and the largest wing was a medium at best. Also, disappointed that there werent any carrots, celery, blue cheese or ranch included. I just spent over $50 on wings.....are those customary side items too much to ask for? Im giving 4 points. The cashier was very nice. She brought my rating to a 4 from a 2. read more

I enjoyed the food here. The staff are friendly and the service is great. The fries are amazing and the tenders are sized perfectly.

Ordered some food for dine in before the super bowl rush. 45 minutes later still no food. They were servicing all the online ordered before people who ordered to dine in. I asked several times on an update to an "I don't know when it will be ready." I don't have disposable time to wait around to eat. Declining charge on my credit card for food not received. read more

Will never go back again!!!! I think the quality of wings is so cheap, 2 star for sauces specially Parmesan, but the meat sucks!!!!! Bad customer service, long wait, wouldnt recommend unless you wanna get sick. If you want to try premium quality just go next door at Jerry's, there customer service also sucks but atleast you get better food, they dont have more choices of wings flavor tho, but I liked there BBQ tango one. read more

The previous manager, Thomas, worked very hard to keep a positive work environment and to make sure your order was exactly how you wanted it to be, and if a mistake was made (because we're all human), he would take care of you and get it right. The new manager does not understand anything when he takes your order. After saying what you want, he'll confirm something completely different e.g. "I'd like garlic parm" with the response being "Ok you want Honey BBQ". The vibe of the kitchen has gone in a state of disarray and I can count on my left hand the remaining number of GOOD employees that will make the wings, fries, and buns exactly as they should be (Joshua being another great employee). Bring Thomas back or you're going to lose all your faithful customers. For anyone that has had a bad experience in the past month or so, it's because of the new manager who does not understand the employees and the customers. My past few visits where the good employees are not there, I have received bland and cold wings, french fries that are not what they used to be, and a roll that looked like someone sat on it. edit: Just learned Joshua is no longer at this location too. All the good employees are leaving. I will no longer go to this one. read more

Literally was just on hold for 10+ minutes and I'm still on hold. Line is still busy. Ordered $50 worth of food from somewhere else as a result. read more

Better than Buffalo Wild Wings. Fries could be a little crispier. Great spot. Great price.

wing stop Aspen hill is the worst. I brought a big order which came with large fries, the cashier was nice by tell her coworker that's not a large it a regular. the guy who prepared the order said no its not then realize it wasn't large so he get a large tray and pours the regular in the large tray and gave it to her. Really you didn't just do that like ill be satisfied because he poured the regular fries in a large tray which means that I still have a regular fry in a large tray now lol anyway the cashier was nice enough to say I ill have him make a large just keep those ok so they are making up for it IM satisfied, wright here comes the manager don't know what happen ask the guy in the back who did what he did so the manager decide to take the fries that the cashier just told me I could keep out the bag and told them to just make a large one and give it to her, I could of complained to him but the best thing to do is just not buy there anymore hit them in the pocket. who did you give those fries to after putting them in bag taking them out the bag and the cashier putting them back in and the manager coming taking them out and putting them in back in the line same on you manager read more

This post is in reference to a online order I place on 11/19/16, and picked up from the Connecticut Ave. location on 11/20/16.I placed on online order the day before, due to calling the establishment and asking them what would be the best way to order a 200 wing order with less hassle/room for error. I was informed the day before, so I did just that. The pick up was for 12:15pm for a (large) birthday party that I was hosting. When I picked up my order, a Hispanic employee offered to help me carry one of the large boxes containing my order, and made small talk on the way to my car. Very pleasant, very talkative, all in Spanish. On the way there, I asked him if my order was thoroughly complete (and I admit, this was my error) being that all the bags were stapled closed, and I was in a hurry, as guests had informed me they had arrived early. He responds with "yea, there should be. It's just 200 wings." I took his word, and did not bother double checking. Once I arrive home, I start unpacking, and realize one order was missing, and one order was incorrect. I call the establishment to inform them of the error, and the cashier who answered the phone was very pleasant, profusely apologized, and asked me what was missing. I informed him, and he said if I could drive back, and they'll have my order ready for pickup. Again, I had guests already in my home at this time, and I had no help planning this. So I hop in my car leaving my guests, and back I go. Once I arrive, the same individual who helped carry my order to the car, Javier, starts asking me (in Spanish) what I "THINK", is missing. I am Hispanic, however Spanish is not my first language. I figured I would communicate with this individual in Spanish, being that it was obviously more in his comfort and that it would help put my point across, even if it would be a bit of a struggle for me. Instead of showing me on their receipt what I ordered, he kept asking me what I (again) "THINK" I'm missing. I inform him, and he tells me that isn't possible, because he packed the order himself. I tell him it is, so we're going back and forth on what I think I'm missing. He even goes as far to call the cashier an idiot, that he wouldn't trust him to pack the order, that he HIMSELF packed it, and that was certain everything was correct. By the end of the conversation, he tells me (all in Spanish) that he's going to do me the favor and "gift me" the wings. I have never encountered such disrespect and unprofessional before. This was time consuming, an inconvenience, and overall embarrassing. My guests would've much rather had BWW, but due to the fact that they do not have online ordering and my busy schedule refrained me from going in person to fill out a form, this was my next best option which I had complete faith in. I've always had positive encounters with the employees and manager at the Shady Grove location.This was my first time ever visiting this Wingstop, and surely, will be the last. read more

gave me blue cheese when I ordered ranch .. this is the 3rd time this happens . I've also found hair in my fucking food . I've been coming to this place for the longest and this is just unacceptable the staff doesn't seem to care for there job .. read more

I'm a big chicken wing fan so we go here regularly. Good flavor selection and the fries and rolls are great. Using their app and saved phone orders it is very convenient to order ahead. Their service could be a little faster but it's a busy location. read more

This place is ehhh wings aren't that tasty very sawgy fries and they don't even at least put ranch in the bag to eat with my wings after I wasted 25 bucks smfh def not going back read more

Horrible service! The manager(miguel)took my order at 2:32. The order was 20 piece with half dozen rolls which the manager stated would take 10minutes. After watching 3 customers being served and waiting 20 minutes i asked for my order. One of the cooks looks for my order which he found sitting on the front counter and proceeded to try to give me my order mind you had been sitting out for over 20 minutes with non of 3 employees ever acnowlwdging me while i was sitting right in front of them. I was never offered an apology or anything in return for my wasting my time. Worst customer service. Will never return to any wingstop or recommend it read more

Yeah the wait is ridiculously long here and it's kind of dirty. Decent food but it's not even that warm to have been waiting 20 min for. You get a lot of food though so that's good. read more

Sad that a business wouldn't be more prepared for the Super Bowl. Also sad that right off the bat I get sassed at before saying anything. Come on now. read more

can't describe how awful I feel after there food! have been sick for the whole evening...also had to wait over 20 min for our order, even though there were only a few people in line me and my husband were so exited for this new place to open, but don't think we''ll ever going there again. usually never write reviews, but couldn't help it read more

Internet won't take orders and call the store and busy... Get to the store at 5:50pm to be told they can take my order but it won't be ready until 7:45 pm Wtf .... read more

Great service. The staff is very friendly and helpful. The wings are very good and fairly priced.

Wow, this place has changed for the better in the past week. The customer service was the absolute worst in the past, but new general manager Brian seems to have changed that around. He was right their to welcome me and to make sure my whole experience was a great one. Food came out quick and hot, and now i can highly recommend this Wingstop. read more

First off I like the whole aviation and planes setting the restaurant has, but when it comes to food it's also something I enjoy. the mango habenero is delicious, everything else is decent but the garlic parmesan was disappointing. The fries with cheese is also a good complement with your wings. Food is always made to order so it's hot and fresh. Does take longer than id expect but still worth it . The employyes are well manered and kind .My last opinion on why it gets 3 stars is because a bit price'y with small wing, while yet delicous , your left hungry for more. read more

They have amazing wings with great flavors, although they could make a flavor that's hot (hotter than all the flavors they already have)

I ordered in advance online and arrived 30 minutes after. They got my order completely wrong and when I was telling them that it was wrong, they were acting like I was lying. I had to go into my email, show them my order and they cooked it when I got there, so I had to wait 20 minutes for them to finish cooking it. They did not apologize; they just gave me an extra ranch sauce. I had 2 different flavored wings, but they tasted the same. The fries were good. This was a few months back, by the way. I will not be coming back to this location. read more

I have gone to this particular Wingstop twice and had terrible food. The place stinks and has had a terrible odor to it. When you order, you can see clearly into the cooking area. I ordered fries and boneless wings. There was a lot of dirt and filth underneath and at the base of the appliances. I looked for rat droppings and saw small round pellet size clumps. To be fair, without close inspection, I can't tell for sure if there were rat or insect droppings or just dirt. I suspect that the smell was due to the reuse of oil. This is a common mistake. Another is to use fryers for dual purposes, which they did. This was probably because just before I ordered, someone else ordered 100 wings. When I received the order, as expected the fries tasted like chicken and the chicken was overcooked. Instead of taking the order home I trashed it and went somewhere else. Yelp removed my previous review due to "lack of details". But they did invite me to provide greater detail and post again. Negative reviews are just as important if no more so, to the public. If you choose to go to this place make sure you do a quick inspection of the cooking area. I hope this place and the management improves over time. read more