Jennifer (cashier) was super nice and very welcoming. Super cool tattoos too The food was also very good. read more

Wingstop - Chicken Wings Near Me - Rosemead, California

I come to this Wingstop often because it's the closest location to me, but it's honestly always a hit or miss. This visit was disappointing. I specifically requested my boneless wings to be well done and extra wet, and even the receipt clearly shows those modifications. Unfortunately, the wings came out neither well done nor extra wet--they were dry and looked like the special instructions were completely ignored. We also asked for the fries to be extra seasoned, and they came out with barely any seasoning. These aren't difficult requests, especially when they're clearly printed on the order. After reading through the reviews, it seems like this isn't an isolated issue. Many customers have the same complaints about inaccurate orders and poor customer service, yet nothing seems to improve. That reflects poorly on management. If you're going to offer customizations, the staff should take the time to actually read and follow the ticket. Consistency and attention to detail would make a huge difference. read more

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WHY WOULD I ORDER WINSTOP AND HAVE DELIVERED TO ME OUTSIDE OF WINGSTOP Placed an order on the wingstop app 05/29/2026...I selected delivery, it asks you to input your address, did that, proceeded to order my food, checked out, did not change the address to the wing stop address (cause apparently Im going to order delivery and wait outside the wing stop location for my delivery)....I called the delivery company when I noticed the delivery address was wrong, and they told me to call the location, called the location over and over and over with rhe phone just ringing, (you can call that location at any time and no one will pick up the phone) then I get a picture of my order sitting outside the rosemead wingstop location I ordered from marked as delivered....I have called the location daily and still no answer, I have submitted written forms, I have called 3 times and waited for 48 to 72 hours for the store manager to contact me and I have not been contacted.....all three people I spoke with from customer service have said that it is a glitch ON the appp WHY WOULD I ORDER WINSTOP AND HAVE DELIVERED TO ME OUTSIDE OF WINGSTOP I DO LIKE THIS LOCATION THE FOOD IS GENERALLY GOOD, CUSTOMER SERVICE AND THE WAY THEY HANDLE ISSUES MUST BE REVISED.... read more

Wingstop - Chicken Wings Near Me - Rosemead, California

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They burned my chicken!! Overly fired my fires all you taste is oil!! Also didn't provide me with my ranch nor side of lemon pepper. Absolutely DISGUSTING HERE so disappointed. read more

Wingstop - My brunt hot honey rub - Chicken Wings Near Me - Rosemead, California

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This review is only for my experience with Wing Stop via Postmates. There was a pretty good special where you get 10 pieces for free if you spend $20. I ordered 10 classic wings with original hot and bbq and then another 10 (free) with hot honey and bbq. The wings were pretty good! The sizes varied. Some were large and others were pretty small. I didn't really like the inconsistency with the sizing. Flavor wise, it really hit the spot. Each wing was well seasoned. I was kind of surprised that the hot honey was more of a dry rub than wet. I've been to this location beforehand and it's always kept nice and clean. Service is always friendly. Wingstop can be pretty pricey so I'm glad I found the special on Postmates. read more

This is a popular location! Prices are decent, but staff are struggling to fulfill in person and online orders at the same time. While our food was ready only a few minutes late, there was a ton of bags piled in the food prep area for other customers as well. The chicken itself was very oily and the flavors were cheap. The New Mexican corn flavor was my favorite, but it mostly tasted like the Parmesan cheese that's sold unrefrigerated. If you're looking for decently priced chicken that can be shared with a group, this is a good option. Otherwise, maybe go somewhere else. read more

This was by far, one of the worst Wing Stop locations that I've ever been to. Where shall I even start? * Cashier 1 - Lacked any customer service. Ignored me while I stood in front of the register. A "give me a moment while I stand here and day dream would've been nice". * Cashier 2 - We asked for a dipping sauce (Ranch). We were told it would cost extra - not a problem. Until we witnessed another customer walked up the same cashier to ask for dipping sauce and she was asked "How many?". *Wait time over 30+ minutes for FAST FOOD such as Wing Stop is ridiculous! How long does it take to re-fry some frozen wings and soggy fries? The whole time I was waiting, I was pestered by a homeless transient while sitting outside. He stood front in front of me just staring at me, which made me felt EXTREMELY awkward and uncomfortable. * Kitchen was extremely filthy. There were puddles of water all over the floor. It was very gross. The worse part was when the cook dropped a chicken wing and he just picked it back up with his hands. Not sure if he ended up throwing that piece away BUT he sure didn't wash his hands before proceeding with preparing his orders. * The restaurant establishment is very small. There are tables right outside the restroom - not a huge problem, except there were water running out of the restroom towards the dining area. Not sure how sanitary this may be. * The whole time I was eating, one of the cashier was right in front of our table mopping, spraying cleaning products, fluffing out the dust from the rug by the drink fountain. It was 8pm, they close at Midnight, so it wasn't as if they were rushing to close. It was another awkward moment. * Now, the final straw that finally got me to pack up and leave. The same homeless transient (see above), came INSIDE the restaurant and sat at the table facing me. He then kept walking back and forth between the cashier and my table asking for extra food. When he finally approached my table, I had already lost all my appetite for the week. I don't mind as much that he was homeless, but his clothes were stained with urine and his odor was far from pleasant. I feel like the staff could've politely asked him to leave since he kept asking me if I had food. Management really needs to look into this. I feel really bad about leaving such a negative review, but I really felt very unsafe while having a meal there. I am never coming back. read more

We ordered two of the 3-piece crispy tender combos, which come with fries, veggie sticks, and soft drinks. We tried the lemon pepper and honey mustard flavors. The lemon pepper tenders were nice and crispy but overwhelmingly salty. The honey mustard had good flavor, though it was a bit too saucy. Fries were well-seasoned but unfortunately soggy. The veggie sticks were fresh and a nice touch, but the portion was small. For drinks, we went with the sweet tea--but it was so sweet it was hard to enjoy on its own. We ended up mixing it with unsweetened tea to balance it out. The store also felt a bit messy, with spilled drinks that hadn't been cleaned up during our visit. read more

Wingstop - 3 pc crispy tender combo - Chicken Wings Near Me - Rosemead, California

I was disappointed today when getting my order :(, I ordered and paid online for it to be ready at 11:15 am. I got there at 11:18am, and the order was not ready. The girl at the register told me, that my order would be ready when all the lights are green on my name on the screen. At 11:25am I was called up, and I asked the man that handed me the order why so late. He told me that they have 15 minutes to prepare my order from the time I place it. I told him I placed my order at 10:26am. Then he couldn't say anything, but sorry. This man has always been super nice. But it they are not getting the orders when they are placed, and need to be ready, then I can't order and waste 1/2 my lunch driving there and waiting another 15 minutes to get it! read more

Horrible customer service. I placed an online order for pick up. The young lady at the register was very rude and unprofessional. I understand this is a fast food place but there's no need to be rude to customers who are buying! read more

What a piece of *SHIT* service. I think the entire management has to just sit home and if it is Franchised The Franchisee needs to go find another business to do. Order Number 20005 at 11:51:55 AM ordered Habanero wings and Lemon Wings and later noticed no Napkins ( What the fuck do they think we are going to rub the shit off hands with our clothes? Or Car Seats?) No Sauce was offered or given with the order!! Upon asking the idiot cashier is like "OH you want dipping Sauce you pay extra" I was like " what fuck you just charged me 14 bucks for? " I am like 14 bucks for wings and you still want more money just to give me a dip!! This is it for me at this place, They need to make and eat their own shit I am not spending my money at this place ever again. I mean how much more are you going to rip-of consumer on the name of food? Napkins you don't wanna give with the order, Dipping sauce or Ranch you dont want to give with the order! Why even in business? If you can't afford satisfying your customers don't be in the fuckin food business "period" I mean add cost of everything in your order and than let us decide we want to pay or not, why make a scene while delivering the order "oh you have to pay more for this for that" what do you expect now charge $100 for 12 wings ? "STUPID" read more

Wingstop is my guilty pleasure, cheat meal, and three times a year type of meal. It's extremely unhealthy, salty, and pretty pricey for what it is but oh so delicious and crispy. Fries - I usually order the Cajun fries but this place in particular REALLY threw a whole bottle of salt on there. I think what they do is add salt then add another layer of Cajun seasoning. Kinda wild that I can feel my arteries clogging as I was eating it. However, I can blame them since I chose fries over veggie sticks. Bone in chicken - forever my favorite. Never in my life will I order boneless unless it's free. I got the original hot and honey rub this time around but my usual go to is at least one flavor of lemon pepper. Also would advise you to get one dry rub and one wet just to mix it up when you are eating. Both flavors were very good! Original hot would be good with rice too so that's what I did at home. Drinks - wide selection in store with that cool machine. Dips - honey mustard! So freakin good. Also ranch at Wingstop is particularly delicious as well. Overall it's $40 for 15 wings, 2 20oz drinks, 2 dips, and an order of fries. I think it's a bit pricey for what it is and the perfect price in a perfect world for this should be $30. Service was good. Vibes were exactly what you would expect in fast food restaurant. It's a bit small in this location especially at night when it's a bit more crowded so I like to just take it home and eat. read more

I love you wingstop. Even though I mostly order through DoorDash, it's always perfectly crunchy. My favorite is the hot honey rub!!!!! Straight up crack. I usually get tenders and it's good with the ranch which I usually don't like. Crunch is always perfect and chicken perfectly cooked everytime. read more

Jennifer has amazing customer service skills and really took great care of us!! In spite of the crowd all the questions the customers had before us, she kept her cool and still had a smile on her beautiful face! We drive from Baldwin Park to this specific location for the quality of food and service. Jennifer just solidified the deal!!! We are definitely going to continue being loyal customers! read more

Great service and nice people the wings are good as well and this been the 3 time's I been here

Yes I celebrate boneless wings night ! I usually order when I'm at the target check out line and wing stop staff always has me order hot and ready. I usually eat some on the way home with that tasty blue cheese dressing mmm mmm Very Good. They are gone so fast I forget to take pictures read more

Don't order their specials, the give you the smallest bottom of the box chicken. The fries were raw. I suggest ordering "well done" read more

Wingstop - Chicken ordered with a special. That's chicken or just crumbs? - Chicken Wings Near Me - Rosemead, California

They always mess up one way or another when i order here and this last time they couldn't do something simple like look put my ranch inside the bag, if you can just order from anywhere else nearby cus everytime its something new lol read more

The worker uriel is horrible and always high he lets the line pile up and doesn't know how to input orders into the system, instead he tells the cooks how the order is meant to be made and forgets to do so. read more

Don't want to bash this restaurant, but want to atleast make management aware that customer service involves speaking at a volume that's audible. My cashier was sweet but I don't want to come across rude by asking "i can't hear you" more than once and then the cashier is offended by me asking again. As for the food, my fries were soggy and had no seasoning on it whatsoever (the fries are what make me choose wingstop over a different restaurant). Minimal, I know, but I paid for YOUR food, just look forward to getting what I pay for is all. They were fast, and I didn't wait long. That's a plus. But at the cost of a few other things, not great. read more

Order was wrong and was missing items. Called back and said they would put me on some book to credit me in my next order. Called back and was told my name was never written down. read more

Had one of the worst experiences I've encountered in the recent rememberable time at this particular Wingstop location. The only redeemable thing and hence why I gave 2 stars instead of 1, was that the food we ordered was decently good. So, this particular location closes at 1:00AM, and they do not close off the dining room portion of the restaurant (of course keep in mind that the place is super tiny, there's only around 3 or so tables). After getting there around 12:00AM and seeing that we could just eat there, we figured it would be a good idea so that the food would be hot and fresh. After we ordered, we proceeded to sit down, everything was OK so far. Then, realizing that we should wash our hands as we were about to eat wings, we headed to the restroom, but we saw that there was a sign saying that the restroom was closed. So, we asked the staff if we could use the restroom, and they informed us that the restrooms had already been cleaned, and hence they were no longer available to be used. W T H ? ? ? With an hour left, dining room open, and no available restroom to use? I'm not entirely certain of the laws and regulations, but I'm fairly certain that places which serve food/drinks and allow for dining in require a restroom, along with common sense and decency of health. So, while standing there and pretty much being dumbfounded by what I just heard, the person I was talking to had absolutely the worst customer service I've encountered. Yes, I realize that I'm at a fast food place, which I automatically lower my standards in terms of customer service, but at the same time I want to at least be treated like a proper human being. The lady that was answering me pretty much told me "too bad" after she said informed me about the non-availability of the restroom. I then asked to speak to the manager, to which she said there wasn't one onsite currently. So, then I asked for her number, and the lady said she couldn't provide me one, but that I could call back the next day. So, with the situation the way it was, we decided to just take the food to-go, and eat it at my friend's house instead (good thing we were close by). Beyond the terrible experience I described above, as others have already said numerous times in their own reviews, the place is tiny, somewhat dirty, and generally seems to have really bad customer service. While waiting for our food, I witnessed several people get fairly ignored by the staff there until they flagged someone down or waited some 5-10 minutes. If you intend to dine in at this location, I would highly suggest you don't. The only acceptable thing for this location would be to order take out, and eat it somewhere else far far away from this place. Also, use the Wingstop app to get deals, as the staff will not be friendly and helpful in that manner (something else we experienced for ourselves). read more

Good service but serving size is small. The 70 cent boneless seemed more online than in person. read more

Wingstop - 70 cent boneless - Chicken Wings Near Me - Rosemead, California

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They always give you burnt fries and don't do what you asked for when you asked for extra Suzanne they still put the basic amount

Dry, chewy wings. Lousy customer service. Next time I'm craving wingstop I'll drive to the Alhambra-Fremont Ave location. They aren't perfect but they are levels above this location. read more

If you want heart attack fries this is the place to come .. the person had me my bag full of grease. Every single fry was drenched in oil. I literally had one, and I felt like I was gonna have a heart attack the worst fries ever their product has just gone down the drain. read more

Wingstop - Fries - Chicken Wings Near Me - Rosemead, California

1 star is for horrible customer service. If I could give them 0, I would... there is absolutely no greeting,no smile, no thank you ..very rude and unwelcoming. WINGSTOP NEED TO BETTER ON THEIR STAFFS TRAINING! read more

If you like Wing Stop, I recommend going to a different location. The customer service at this spot completely sucks. The manager is completely rude and someone helpful. I asked for his name and he was a dick about it so I'll give a description instead he's a short stocky guy with glasses. I made an online order and when I provided him with the information he needed, which was the last four digits of the card on file he switched it up and said that he needs the actual card in person. I have gone to this location and ordered online multiple times, I never did mind giving the last four digits of the card, but this was the first I heard of having to show the physical card. I do not recommend going to this location for Wing Stop. read more

Wingstop - the outside of a restaurant at night - Chicken Wings Near Me - Rosemead, California

Extremely salty fries as seen in the picture. In addition to the extremely salty fries, they also undercut me on my doordash order. I ordered a 30pc crew pack for me and the boys, but we ended up getting only 21. This means that sadly, the 3 of us only had 7 wings each. read more

Wingstop - Chicken Wings Near Me - Rosemead, California

This review is for the kind human beings who work here. I walked in recently on a Wednesday night and I was the only customer there. I saw there were several to-go orders ready on the counter. Being a first time customer, the employee kindly explained the menu when I got confused. I ordered a medium wing combo, which means it comes with 4 wings each of 2 flavors (total 8 wings). Service was quick and friendly. I was out the door in probably less than 10 or 15mins. When I got home and opened my order, I thought they made a mistake because I received 5 wings of each flavor. But then I realized it must be intentional because of the pyramid style it was stacked (i.e. nicely) and that it was one extra wing per flavor. I literally cried. This small gesture of kindness really buoyed me that night because I had been having a really hard week at work, and that day was especially tough and depressing. I was so exhausted already and it was only halfway through the week. We never know when a small gesture like a smile or like 2 extra chicken wings(!) would make a whole word of difference to someone having a hard time. Thanks again for putting happy, rather than sad, tears on my face that night. read more

Wingstop - medium wings combo - Chicken Wings Near Me - Rosemead, California

Make sure to double check your order because missing items suck when you're hungry af.

Most of the time my trip here isn't memorable or stands out, but today we had Jennifer and she was Amazing and so nice. I just wanted to make sure she gets noticed by Wing Stop and that she made our night. read more

The customer service here is trash. I ordered an online pick up order and came before my order time. When i received my order the food was cold and the wings were soggy. I called to get store credit or a refund and they made me pack up my order and drive all the way back to the store. When i got there, they refused to give me a refund and also COUNTED the wings. They kept the order and gave me credit to their specific store. Since I ate 3 pieces already I could come back within a month to reorder minus the 3 pieces I ate. LOL love how the wings are "covered" in sauce. Talk about GREAT SERVICE. Truly a hassle and waste of my time. read more

Wingstop - a person holding a piece of food - Chicken Wings Near Me - Rosemead, California

I love this wingstop. Amazing food and service. Ambiance is always great chill vibes. Best wingstop

Not bad wings put pricey. I would pre order it online since they can be busy or wait too long for them to cook it. I ordered online at around 5pm and put the time at 6:45pm to be picked up. I actually came to the store on time and would expect the food to be slightly warm. But all my food was cold when I got home and I live only less than 10 minutes away from home. I didn't expect my food to be so great right of the fryer but have some slight warm. My chicken was cold and fries was saugy. it's a hit or miss for me, but it's the best to eat it there right away. And I would order it when you are about to go there and not have it at a later time. I feel they cook it too early than the pickup time we ask for. DEALS- Monday & Tuesday 70 cents boneless wings read more

Wings were decent size, cooked good, and delicious. Fries were seasoned well and not overly salty. We like that they put just enough sauce so that each wing's coated perfectly and that there's only a small coating of sauce on the bottom of each tray. We've been to other Wingstops where the wings were served in trays drenched and swimming in sauce. Ordered online and arrived a few minutes after their order completion time. Order was ready as soon as we went in. Make sure to wear a mask for pickup. read more

Wingstop - Wingstop is near The Habit Burger and Chipotle in this plaza. - Chicken Wings Near Me - Rosemead, California

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What's up: After hanging out at the breweries, we were feeling hungry and wanted to grab something to eat. Wings sounded good at the time so we headed over here. Parking: Wing Stop is located in the Rosemead Place Shopping Center. Depending on when you go, parking can fill up fast since there's so many shops and businesses nearby. When we went in the evening, there was a good amount of parking available. Environment: Walking in, you'll see the menu and order counter to the left and a handful of tables on the right. There are two gender neutral restrooms located in the back of the eating area. The condiments and refreshments are in the eating area towards the left. Outside seating is also available, but if you have alcohol, you need to stay inside. I was not too fond of the eating area since it was so dirty. The tables were not very clean and several of them still had trash. Even the drinks station was full of trash; I'm glad I wasn't in the mood for tea since people were placing trash there. What was ordered: We had the Bone-In Meal for 2 in lemon pepper (with lemon pepper fries), veggie sticks, and the Cajun Fried Corn. The wings were great as usual, but the fries were way too salty. We didn't think Fried Corn wasn't anything special, so it was just ok. Yay/Nay/Meh: Meh. Overall, the wings weren't bad since they were evenly flavored and were nice and crispy. The place was a bit crowded for the small seating area, but the thing that bothered me most was the lack of cleanliness. Credit cards are accepted. read more

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$30 for 15 wings!! No fries, no drink, no dip all that stuff is EXTRA?! That's crazyyyyy ... straight scam!

Really makes no sense that this location cost 6.25$ more then the Alhambra Main street location for 10 bone in combo.

1st time i ordered at 1130pm, my order came all messed up and spilled in the bag Ok, maybe I ordered late Today I ordered at 1050pm. Wednesday night. I received this half eaten chicken wing in my combo. They also forgot my sauce. Someone hates their job. read more

Wingstop - Someone ate my wing - Chicken Wings Near Me - Rosemead, California

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