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    Chick-fil-A

    3.2 (83 reviews)
    Open • 6:30 am - 10:00 pm
    Updated 3 weeks ago

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    Spicy Chicken Sandwich plus a small order of waffle fries.
    Francine L.

    A pretty new Chick-fil-A has opened in El Monte, visible right off the freeway with its huge sign. The place has a large drive-through and a large parking area for many customers to come and enjoy some food. They are open for breakfast, lunch, and dinner. The inside has a lot of tables and chairs. So if you are craving a chicken sandwich come here and enjoy it with some waffle fries. I did enjoy a nice spicy chicken sandwich with a little bit of heat and some ranch sauce on it!

    Chick-fil-A Deluxe Sandwich & Chick-fil-A Waffle Potato Fries
    Kevin T.

    I been to many other locations of Chick fil A but this specific location is one of the best. Very spacious compared all the other locations I've been to. The drive through is spacious as well with double ordering lanes. Parking is plentiful because of how spacious it is. Getting in and out of the lot is easy as well. Menu is always solid, but my wife and I; favorites are the waffle fries and the Deluxe Chicken Sandwich. The waffle fries are always crispy and fresh whenever I order them. They're just super addicting and salted perfectly. Portions are pretty big as well considering the fries are "big" As for the Deluxe chicken sandwich, it's perfect. Chicken is well made and each bite is full of flavor and crisp. Underrated but it's always well presented. The bun itself is pretty nice and standard size for a chicken sandwich. My wife recommended me this spot instead of the other locations because of how spacious spot is and I'm impressed with this location as staff is always friendly, helpful, and quick despite always being super busy. Plenty of seating inside and outside. Highly recommended to use their mobile app to gain points for your purchases and gain rewards.

    This particular review is for the person that helped me at the pick up window only.
    Van T.

    I ordered through the drive-thru today and, unfortunately, had the worst customer service I've ever experienced at any Chick-fil-A. It's disappointing to write this because I genuinely like this chain. This review is specifically about the person at the pick up window at 3:12pm on 1/21/2026. My receipt shows Cashier's name is Brian, so I will assume it was Brian that assisted me. After placing my order, he called out my name at the pickup window and handed me a bag. I had also requested two ice waters, which were not included, so I stayed at the window to make sure I received everything. I had music playing and several passengers in the car, so it was hard to hear clearly. He mumbled something and handed me another bag. Assuming it was the rest of my order (especially since I had ordered about $41 worth of food), I reached for it and then asked again about the waters. Brian then said, "That bag is for Pauline--are you Pauline?" Obviously, I'm not, since he had already called out my name earlier and made eye contact with me. Shortly after, he handed me another bag of food. During this confusion, my car ended up stuck in park, preventing me from moving forward. Instead of handling the situation professionally, Brian looked at his coworker and mockingly said, "Bye, Pauline!" in an attempt to rush me along. That behavior was unnecessary and unprofessional. Mistakes happen, but mocking a customer instead of taking responsibility is not acceptable. I hope this location addresses customer service training, as this experience was very disappointing coming from Chick-fil-A.

    Ryan S.

    Chick-fil-A in El Monte might be the easiest fast food stop I've ever made in my life. It literally sits right between the off ramp and on ramp for the 10 freeway, which feels almost too convenient, and somehow still manages to have the biggest parking lot I've ever seen for a fast food spot. I expected the dining room to be massive because of that, but even with more modest seating there was still plenty of room to eat comfortably. As expected, the food was consistently delicious and tasted exactly like Chick-fil-A should. The service lived up to the reputation too, fast, friendly, and genuinely pleasant. It's one of those locations that feels engineered for efficiency, and honestly it works.

    Proof I of what I ordered and that I did have the items in my order but I didn't receive them.
    Sandi B.

    I am disappointed right now. I have a 15 minute window to pick up my order and I've been going here at least once a week or two. First off, you need to replace the C02 so the drinks stay carbonated and not flat. The past 2 months the sodas have been flat. Secondly, I don't leave reviews often but you guys who worked tonight who are supposed to be a team which is why I say you guys, forgot a fork (whatever cool I have ones at work, but also the creamy salsa, pepitas & tortillas chips. I can't drive back because my break is over and now I'm at work writing this review. I wish I had those things that I ordered ahead of time. Next time, I need to check the bag. Don't get offended if I do. But you should also double check the bag as a server. You guys usually get it right. Idk what happened this time. *sigh*

    Asked for different sauces, and didn't get what I asked for, and they gave little to no fries. For $60 I would expect the minimum level of customer satisfaction

    Magda N.

    Probably the first time I got crispy chicken from chickfila. Maybe I just haven't been going to the right place! Very happy with this new el monte chickfila. Great addition to the neighborhood. Love waffle fries, although not always the crispiest, but it's the inner child in me! Love that the menu is always solid. AND I could order plain chicken nugs for my dog.

    Rosa R.

    Love Chick-fil-A and this location. Had to run a couple errands in the specific area and enjoyed breakfast here. As always, the staff is welcoming and professional. So happy the iced coffee cups are now a bigger size, I need my caffeine!

    The outside parking and drive thru.
    Drew Q.

    Don't understand the low score here. Most Foch negative reviews are from the first months of this location opening. So I think maybe they have worked out their kinks. The food is the same as other locations which is pretty good , great customer service and the place is clean with plenty of parking. This location has a good number of tables outside as well if you want to dine outside.

    I love chick fil a but man they have to do better with their portions of fries. I always order up to a large when getting a combo because I'm used to them not filling it up. But yesterday was the worse it's ever been. I got home to enjoy my food and was visibly shocked to see my fries. It was as if I ordered a small and for the up charge for a large I think it's just ridiculous. Do better chick fil a. I took pictures before I took a single fry and it's just horribly sad can't believe they do this!!

    Not 3 pieces of bacon.
    K. G.

    This is not 3 pieces of bacon. Managers arguing that it was. This is 1 and a 1/3 maybe. Half slices of bacon is not a full slice of bacon. This location needs improving.

    fuds

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    4 months ago

    Helpful 4
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    2 months ago

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    20 days ago

    Probably one of the slowest chick fil a drive thrus I've ever been to. Usually they have your food ready to go but this one does not.

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    20 days ago

    Welcomed me right away, it was very clean , the food was nice and hot. Will definitely come back.

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    7 months ago

    Helpful 4
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    9 months ago

    Helpful 4
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    8 months ago

    Helpful 1
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    7 months ago

    Helpful 10
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    3 months ago

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    1 year ago

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    2 months ago

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    2 months ago

    Amazing drive thru service! This is my favorite location, parking lot is so big and clean.

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    2 years ago

    Helpful 3
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    2 years ago

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    9 months ago

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    3 months ago

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    5 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    11 months ago

    Always fresh and friendly. You can do drive thru or mobile. I do mostly mobile. You can also order lunch during breakfast.

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    2 years ago

    Helpful 0
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    7 months ago

    Helpful 0
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    2 years ago

    Helpful 1
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    9 months ago

    Helpful 0
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    1 year ago

    Helpful 0
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    5 months ago

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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 2
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    2 years ago

    Helpful 4
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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    Food standards have dropped a lot here they used to serve a great southwest salad and now it's garbage, so higher prices and lower quality

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    1 year ago

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    2 years ago

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    Page 1 of 3

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    Review Highlights - Chick-fil-A

    “It's in a convenient location by the freeway and there's plenty of parking.”

    Mentioned in 8 reviews

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