Cancel

    Open app

    Search

    Chick-fil-A

    3.2 (83 reviews)
    Closed 6:30 am - 10:00 pm
    Updated 1 month ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?

    You might also consider

    Recommended Reviews - Chick-fil-A

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Chick-fil-A Deluxe Sandwich & Chick-fil-A Waffle Potato Fries
    Kevin T.

    I been to many other locations of Chick fil A but this specific location is one of the best. Very spacious compared all the other locations I've been to. The drive through is spacious as well with double ordering lanes. Parking is plentiful because of how spacious it is. Getting in and out of the lot is easy as well. Menu is always solid, but my wife and I; favorites are the waffle fries and the Deluxe Chicken Sandwich. The waffle fries are always crispy and fresh whenever I order them. They're just super addicting and salted perfectly. Portions are pretty big as well considering the fries are "big" As for the Deluxe chicken sandwich, it's perfect. Chicken is well made and each bite is full of flavor and crisp. Underrated but it's always well presented. The bun itself is pretty nice and standard size for a chicken sandwich. My wife recommended me this spot instead of the other locations because of how spacious spot is and I'm impressed with this location as staff is always friendly, helpful, and quick despite always being super busy. Plenty of seating inside and outside. Highly recommended to use their mobile app to gain points for your purchases and gain rewards.

    This particular review is for the person that helped me at the pick up window only.
    Van T.

    I ordered through the drive-thru today and, unfortunately, had the worst customer service I've ever experienced at any Chick-fil-A. It's disappointing to write this because I genuinely like this chain. This review is specifically about the person at the pick up window at 3:12pm on 1/21/2026. My receipt shows Cashier's name is Brian, so I will assume it was Brian that assisted me. After placing my order, he called out my name at the pickup window and handed me a bag. I had also requested two ice waters, which were not included, so I stayed at the window to make sure I received everything. I had music playing and several passengers in the car, so it was hard to hear clearly. He mumbled something and handed me another bag. Assuming it was the rest of my order (especially since I had ordered about $41 worth of food), I reached for it and then asked again about the waters. Brian then said, "That bag is for Pauline--are you Pauline?" Obviously, I'm not, since he had already called out my name earlier and made eye contact with me. Shortly after, he handed me another bag of food. During this confusion, my car ended up stuck in park, preventing me from moving forward. Instead of handling the situation professionally, Brian looked at his coworker and mockingly said, "Bye, Pauline!" in an attempt to rush me along. That behavior was unnecessary and unprofessional. Mistakes happen, but mocking a customer instead of taking responsibility is not acceptable. I hope this location addresses customer service training, as this experience was very disappointing coming from Chick-fil-A.

    Proof I of what I ordered and that I did have the items in my order but I didn't receive them.
    Sandi B.

    I am disappointed right now. I have a 15 minute window to pick up my order and I've been going here at least once a week or two. First off, you need to replace the C02 so the drinks stay carbonated and not flat. The past 2 months the sodas have been flat. Secondly, I don't leave reviews often but you guys who worked tonight who are supposed to be a team which is why I say you guys, forgot a fork (whatever cool I have ones at work, but also the creamy salsa, pepitas & tortillas chips. I can't drive back because my break is over and now I'm at work writing this review. I wish I had those things that I ordered ahead of time. Next time, I need to check the bag. Don't get offended if I do. But you should also double check the bag as a server. You guys usually get it right. Idk what happened this time. *sigh*

    Ryan S.

    Chick-fil-A in El Monte might be the easiest fast food stop I've ever made in my life. It literally sits right between the off ramp and on ramp for the 10 freeway, which feels almost too convenient, and somehow still manages to have the biggest parking lot I've ever seen for a fast food spot. I expected the dining room to be massive because of that, but even with more modest seating there was still plenty of room to eat comfortably. As expected, the food was consistently delicious and tasted exactly like Chick-fil-A should. The service lived up to the reputation too, fast, friendly, and genuinely pleasant. It's one of those locations that feels engineered for efficiency, and honestly it works.

    Asked for different sauces, and didn't get what I asked for, and they gave little to no fries. For $60 I would expect the minimum level of customer satisfaction

    Magda N.

    Probably the first time I got crispy chicken from chickfila. Maybe I just haven't been going to the right place! Very happy with this new el monte chickfila. Great addition to the neighborhood. Love waffle fries, although not always the crispiest, but it's the inner child in me! Love that the menu is always solid. AND I could order plain chicken nugs for my dog.

    Rosa R.

    Love Chick-fil-A and this location. Had to run a couple errands in the specific area and enjoyed breakfast here. As always, the staff is welcoming and professional. So happy the iced coffee cups are now a bigger size, I need my caffeine!

    The outside parking and drive thru.
    Drew Q.

    Don't understand the low score here. Most Foch negative reviews are from the first months of this location opening. So I think maybe they have worked out their kinks. The food is the same as other locations which is pretty good , great customer service and the place is clean with plenty of parking. This location has a good number of tables outside as well if you want to dine outside.

    I love chick fil a but man they have to do better with their portions of fries. I always order up to a large when getting a combo because I'm used to them not filling it up. But yesterday was the worse it's ever been. I got home to enjoy my food and was visibly shocked to see my fries. It was as if I ordered a small and for the up charge for a large I think it's just ridiculous. Do better chick fil a. I took pictures before I took a single fry and it's just horribly sad can't believe they do this!!

    Not 3 pieces of bacon.
    K. G.

    This is not 3 pieces of bacon. Managers arguing that it was. This is 1 and a 1/3 maybe. Half slices of bacon is not a full slice of bacon. This location needs improving.

    fuds

    See all

    2 months ago

    Helpful 4
    Thanks 3
    Love this 2
    Oh no 0

    1 day ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 months ago

    Helpful 4
    Thanks 1
    Love this 6
    Oh no 0

    7 months ago

    Helpful 4
    Thanks 1
    Love this 5
    Oh no 0

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 10
    Thanks 1
    Love this 10
    Oh no 0

    13 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    23 days ago

    Amazing drive thru service! This is my favorite location, parking lot is so big and clean.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Grace C.
    419
    1561
    3242

    10 months ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Magda N.
    156
    1358
    2323

    2 years ago

    Helpful 3
    Thanks 1
    Love this 5
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Linda C.
    403
    26
    16

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Fu L.
    57
    25
    9

    8 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of K. G.
    1
    16
    63

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Shwe N.
    292
    1495
    5653

    2 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Always fresh and friendly. You can do drive thru or mobile. I do mostly mobile. You can also order lunch during breakfast.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 4

    2 years ago

    Helpful 2
    Thanks 2
    Love this 3
    Oh no 0
    Photo of Kat S.
    138
    481
    3479

    2 years ago

    Helpful 4
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Vee M.
    0
    28
    11

    2 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sergio D.
    277
    489
    2713

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Food standards have dropped a lot here they used to serve a great southwest salad and now it's garbage, so higher prices and lower quality

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Chick-fil-A Reviews in Other Languages

    Ask the Community - Chick-fil-A

    Doea this location had playground?

    Sorry, no.

    View All 3 Questions

    Review Highlights - Chick-fil-A

    Been a customer for many many years Chick-fil-A decided to stop by at this El Monte location and placed an order.

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Jim's Famous 1/4 Pound Burger

    Jim's Famous 1/4 Pound Burger

    3.8
    (390 reviews)
    2.3 mi
    $$

    Rosemead Jim's is the favorite spot to get chili cheese fries. So much better than anywhere else in…read moremy opinion! There's always plenty of seating. Might be really busy after school hours. It's close to a middle school and across from the Rosemead library. I'll always recommend Jim's to people. Love the food and the service!

    I've been here a grand total of twice…read more My first experience was problem free. Kudos. The second visit "could've been better" (which Yelp suggests that a 2 star rating would be appropriate to indicate): we placed quite a simple order - 2x Strawberry Sundaes. We took our number placard (#52) and sat at a table to await our order. After patiently waiting what I would estimate to be approximately 15-20 minutes and seeing quite a few other people served their orders, I did find it odd that it was taking so long to prepare 2x sundaes, so I located the young man who took our order and politely inquired about it. He looked a bit confused, exchanged some unintelligible words one of the guys on the grill, and then looked back at me and said it was not our turn yet (or something to that effect). Okay, fair enough. Maybe there were many orders ahead of us. I took it in good stride and went back to my table. After waiting approximately another 15-20 minutes and seeing that *Order #70* was being given their food, I realized that there was a problem and went back up to the ordering counter. I ended up talking with an old man (who I presume is the owner/manager). I explained the situation, and he inquired who had taken our order. I looked around, and the young man appeared to be nowhere in sight, but I did mention it was he who had had taken our order. The old man apologized and assured us he would take care of our order right away. Sure enough, I saw him beeline to the ice cream machine to start our sundaes, and he delivered them to us within 2-3 minutes. He apologized a second time, stating that it was the young man's 2nd day on the job, and that he otherwise would not have forgiven the transgression. In my experience, the resolution to the absurd wait could have been handled worse (in theory, the old man could certainly have told us to pound sand rather than apologizing and immediately attempting to correct the problem and quickly getting our desserts after being made aware of his employee's failure), but also could have been handled better (comping us for the trivial cost of the sundaes as a remedy/cure would have more effectively salved our irritation from the unnecessary waste of 30+ minutes of our life, and would have been in-line with remedial efforts I have experienced at other eateries, including similar fast food/burger joints). All that said, the sundaes were quite good. They would undoubtedly have tasted better had they been served in a time frame reasonable enough to not spoil the mood. I get that this is not a fine dining restaurant of any sort, but I still expect staff competence to be no worse than that of a McDonald's baseline level. I also get that humans make mistakes, but ... how did a simple order of 2x sundaes get botched this badly, particularly after a good faith attempt to bring the matter to staff's attention??

    Photos
    Drive thru menu January 2024
    Drive thru menu January 2024
    Bacon Cheeseburger.
    Bacon Cheeseburger.
    So much goodness in this one!

    See all

    So much goodness in this one!
    The Original Tops

    The Original Tops

    4.0
    (1.6k reviews)
    5.6 mi
    $$

    We stopped by The Original Tops after reading they were known for their breakfast burritos... it…read moredefinitely lived up to the hype. We ordered the chorizo potato burritos, and they were excellent. They were packed with flavor, generously sized, and my wife couldn't even finish hers. The salsas they served with them were delicious and really tied everything together. We ended up coming back another day to try the burgers, and they were just as impressive. Everything tasted fresh, the burgers were juicy, and the fries were perfectly crispy. This has easily become my new burger spot whenever I'm in the Pasadena area. The drive thru can get pretty busy during peak hours, but the staff works quickly, so the wait wasn't that bad. I love old school burger joints and the vibe from the outside. It has that classic local spot feel that makes the food taste even better. Definitely would come back!

    Ambience - 6/10 It's honestly just your typical diner/fast…read morefood joint. My biggest complaint is the cleanliness, since there were quite a few flies flying around, with some even landing on the booths that I sat in. The booths also looked fairly dirty, which isn't really appetizing if you're planning to eat inside. Service - 10/10 The staff were friendly, and the service was quick. No complaints. Food - 7/10 Tops Special Burger - 6.5/10 Honestly, the burger was just okay. The presentation was nice, but everything else was pretty average. The pastrami had good flavor, although some pieces were oddly chewy. The beef patty also tasted like it had been frozen, which kind of just took away from the burger. Chili Cheese Tots - 7.5/10 The tater tots themselves were great, they were perfectly crisp and cooked well, but, the chili cheese was a bit underwhelming, since I could barely taste the chili. Overall - 7.6/10 (for dining in) the food is decent and id say that its an okay spot if you're looking for a quick bite, and they give fairly large portions. Other then that, I'd recommend using the drive-thru instead of dining in. It's way faster, and you won't have to deal with the cleanliness and long waits inside.

    Photos
    The Original Tops
    The Original Tops
    Breakfast Burrito

    See all

    Breakfast Burrito
    In-N-Out Burger

    In-N-Out Burger

    3.5
    (425 reviews)
    2.0 mi
    $

    I stopped by In-N-Out and got a cheeseburger with onions, Animal Style fries, and a pink lemonade…read more Everything was so good! One thing I love about In-N-Out is that the food always tastes fresh. You can really tell everything is made to order. Cheeseburger was delicious, and the Animal Style fries are always one of my favorites. The pink lemonade was refreshing and went well with the meal. The only downside is the wait. It can take a while, but that's pretty normal since they're usually busy and a lot of people use the drive-thru. Even with the wait, I still think it's worth it because the food is consistently good.

    I stopped by this Rosemead location with a friend around 8:30 PM on a weekend for some burgers,…read morefries, and a milkshake. The food was delicious and exactly the fresh quality you expect from In-N-Out! However, be warned: this is a tiny, takeout/drive-thru only spot, and the logistics are tough. Do NOT park in the lot, there are barely any spaces, and I got completely trapped trying to leave because the endless drive-thru line blocks the exit. Walk here if you can! It might be because I parked and ordered at the window, but the wait time for the food was around 25 minutes. I recommend just sticking to the drive-thru. The food hits the spot, but unless you are walking or using the drive-thru, save yourself the hassle and hit up another In-N-Out a few miles away for faster service!

    Photos
    In-N-Out Burger
    Grilled Cheeses and Hamburgers
    Grilled Cheeses and Hamburgers
    Image

    See all

    Image
    Raising Cane's Chicken Fingers

    Raising Cane's Chicken Fingers

    3.1
    (277 reviews)
    4.0 mi
    $$

    Had dinner at the Alhambra, CA location on East Valley Blvd. Found parking behind the business…read more Workers were friendly and food came out quickly. The food was fresh, but some of my crinkle cut fries were not crispy. They have a drive thru and they have Door Dash pick-ups area. The dining area was a bit dirty. The drinks area was also a little dirty/sticky. Rating: 4 stars for the food.

    I mean... can any fast food restaurant really be 5-stars? Yes, only if you compare them with like…read morerestaurants. With that said, there are always room for improvement but tonight, I'm giving a 5 star rating specifically because the Food was perfectly prepared, and one employee in particular impressed me. When we arrived around 10pm Friday night, half the restaurant was full. The available tables were slightly dirty, so looks like staff hadn't gotten to cleaning the tables yet. Seats were a bit greasy but tolerable. This is the area of improvement I would love to see. If employees are not readily available to clean the tables, just leave the wipes around so we can wipe down the tables ourselves. I'd be totally fine cleaning my table myself. While we were eating, I got the opportunity to observe several employees in action. One employee stood out. While most employees just speedily wipe down the tables and sweep the debris onto the floors. Edgar not only cleaned the tops of the tables, but also the back rests and seats, and even the tops of the trashcans!!! That level of attention to detail I greatly appreciated. I thought he was the shift manager given how much he was doing!! Not only that, he was the only employee I heard acknowledging and greeting guests. Edgar deserves all the praise! I come here maybe 2-3x a month, Food here has really been on point!! Fresh HOT crispy and juicy chicken tenders! My favorite Cane's location hands down!

    Photos
    Current Menu, 07/17/26
    Current Menu, 07/17/26
    Raising Cane's Chicken Fingers
    Part of The Box Combo

    See all

    Part of The Box Combo

    Chick-fil-A - hotdogs - Updated August 2026

    Loading...
    Loading...
    Loading...