A pretty new Chick-fil-A has opened in El Monte, visible right off the freeway with its huge sign. The place has a large drive-through and a large parking area for many customers to come and enjoy some food. They are open for breakfast, lunch, and dinner. The inside has a lot of tables and chairs. So if you are craving a chicken sandwich come here and enjoy it with some waffle fries. I did enjoy a nice spicy chicken sandwich with a little bit of heat and some ranch sauce on it! read more

Chick-fil-A - Spicy Chicken Sandwich plus a small order of waffle fries. - Fast Food Near Me - El Monte, California

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I ordered through the drive-thru today and, unfortunately, had the worst customer service I've ever experienced at any Chick-fil-A. It's disappointing to write this because I genuinely like this chain. This review is specifically about the person at the pick up window at 3:12pm on 1/21/2026. My receipt shows Cashier's name is Brian, so I will assume it was Brian that assisted me. After placing my order, he called out my name at the pickup window and handed me a bag. I had also requested two ice waters, which were not included, so I stayed at the window to make sure I received everything. I had music playing and several passengers in the car, so it was hard to hear clearly. He mumbled something and handed me another bag. Assuming it was the rest of my order (especially since I had ordered about $41 worth of food), I reached for it and then asked again about the waters. Brian then said, "That bag is for Pauline--are you Pauline?" Obviously, I'm not, since he had already called out my name earlier and made eye contact with me. Shortly after, he handed me another bag of food. During this confusion, my car ended up stuck in park, preventing me from moving forward. Instead of handling the situation professionally, Brian looked at his coworker and mockingly said, "Bye, Pauline!" in an attempt to rush me along. That behavior was unnecessary and unprofessional. Mistakes happen, but mocking a customer instead of taking responsibility is not acceptable. I hope this location addresses customer service training, as this experience was very disappointing coming from Chick-fil-A. read more

Chick-fil-A - This particular review is for the person that helped me at the pick up window only. - Fast Food Near Me - El Monte, California

I been to many other locations of Chick fil A but this specific location is one of the best. Very spacious compared all the other locations I've been to. The drive through is spacious as well with double ordering lanes. Parking is plentiful because of how spacious it is. Getting in and out of the lot is easy as well. Menu is always solid, but my wife and I; favorites are the waffle fries and the Deluxe Chicken Sandwich. The waffle fries are always crispy and fresh whenever I order them. They're just super addicting and salted perfectly. Portions are pretty big as well considering the fries are "big" As for the Deluxe chicken sandwich, it's perfect. Chicken is well made and each bite is full of flavor and crisp. Underrated but it's always well presented. The bun itself is pretty nice and standard size for a chicken sandwich. My wife recommended me this spot instead of the other locations because of how spacious spot is and I'm impressed with this location as staff is always friendly, helpful, and quick despite always being super busy. Plenty of seating inside and outside. Highly recommended to use their mobile app to gain points for your purchases and gain rewards. read more

Chick-fil-A - Chick-fil-A Deluxe Sandwich & Chick-fil-A Waffle Potato Fries - Fast Food Near Me - El Monte, California

Chick-fil-A in El Monte might be the easiest fast food stop I've ever made in my life. It literally sits right between the off ramp and on ramp for the 10 freeway, which feels almost too convenient, and somehow still manages to have the biggest parking lot I've ever seen for a fast food spot. I expected the dining room to be massive because of that, but even with more modest seating there was still plenty of room to eat comfortably. As expected, the food was consistently delicious and tasted exactly like Chick-fil-A should. The service lived up to the reputation too, fast, friendly, and genuinely pleasant. It's one of those locations that feels engineered for efficiency, and honestly it works. read more

Chick-fil-A - Fast Food Near Me - El Monte, California

Very impressed with this Chick-fil-A location. Every visit I've had, every employee has been very courteous, friendly, and helpful. I usually get a non-spicy chicken sandwich without pickles and with the honey roasted bbq sauce, with an occasional milkshake. It's been consistently delicious every time. I regularly order to go, but this spot has plenty of indoor and outdoor seating. Make sure you get the app to earn points! This location is also super convenient being right near the off-ramp and on-ramp to the 10 freeway and relatively close to home. read more

I love chick fil a but man they have to do better with their portions of fries. I always order up to a large when getting a combo because I'm used to them not filling it up. But yesterday was the worse it's ever been. I got home to enjoy my food and was visibly shocked to see my fries. It was as if I ordered a small and for the up charge for a large I think it's just ridiculous. Do better chick fil a. I took pictures before I took a single fry and it's just horribly sad can't believe they do this!! read more

Chick-fil-A - Fast Food Near Me - El Monte, California

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This Chick fil -A has 2 years in a row donated 300 sandwiches to an event for students with disabilities. They serve the students and they thanked us the entire time even though we needed to be thanking them. Kelsey and Ariq You are amazing and you made our and our students day! You are very special people with a wonderful company!!! read more

Kind of dumb, how they allow mobile orders to go through and doesn't block you off from ordering even though they are closed. First of all, I'm actually gonna eat my food...but you got a TON of doordash and UBEREats orders going through. So ridiculous. Please fix the mobile app to notify us to not waste our time to order and coming to pick up nothing. Was looking forward to my chicken noodle soup too on this damn rainy weather. read more

Probably the first time I got crispy chicken from chickfila. Maybe I just haven't been going to the right place! Very happy with this new el monte chickfila. Great addition to the neighborhood. Love waffle fries, although not always the crispiest, but it's the inner child in me! Love that the menu is always solid. AND I could order plain chicken nugs for my dog. read more

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Love Chick-fil-A and this location. Had to run a couple errands in the specific area and enjoyed breakfast here. As always, the staff is welcoming and professional. So happy the iced coffee cups are now a bigger size, I need my caffeine! read more

Chick-fil-A - Fast Food Near Me - El Monte, California

Don't understand the low score here. Most Foch negative reviews are from the first months of this location opening. So I think maybe they have worked out their kinks. The food is the same as other locations which is pretty good , great customer service and the place is clean with plenty of parking. This location has a good number of tables outside as well if you want to dine outside. read more

Chick-fil-A - The outside parking and drive thru. - Fast Food Near Me - El Monte, California

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Place is good like all chick fillets but wish the cashier people knew how to do math. Like if you press the the button in the register already and I have the rest of the change you can do simple elementary school math and add my coins to my change to give me a bill instead if more inconvenient change in my wallet everything else good , but this is a common thing I see in fast food places now days. read more

Freshest chick-fil-A in the land ! It's a given that the service is beyond exceptional some of the most well mannered individuals work here ! Clean and cute and a lil country ! Unbelievable lemonade here cherry berry lemonade sprite and fresh lemonade is in season! read more

This is not 3 pieces of bacon. Managers arguing that it was. This is 1 and a 1/3 maybe. Half slices of bacon is not a full slice of bacon. This location needs improving. read more

Chick-fil-A - Not 3 pieces of bacon. - Fast Food Near Me - El Monte, California

pleasant experience with the drive thru and all ! thursday afternoon with no wait and i like how it's so much bigger than other locations! and it's exactly off the 10 west/ east freeways so v convenient read more

Chick-fil-A - fuds - Fast Food Near Me - El Monte, California

Always fresh and friendly. You can do drive thru or mobile. I do mostly mobile. You can also order lunch during breakfast.

Great customer service from the person taking my order I believe her name is Kelsey. She gave me suggestions as to which sauce for my sandwich & drink. I loved the tea with lemonade! They were prompt with the order and getting my order. They gave me enough sauce & ketchup. The sandwich was good. It had a little spice and good crunch on the edging. I'm not a Chick-Fil-A person but, this location satisfied my hunger. read more

The service is always top tier. And for being off the freeway whenever i stop by here for pick up mostly breakfast the lines are never too long and my order is always correct and on time. My review is based only on the drive thru as i have never been inside to dine in. read more

I placed a breakfast order on mobile app. Drove 15 minutes to get there. It got cancelled. I went inside to see if they had it ready or if there was something they could do. He said sorry breakfast is over. It's a corporate thing. Sorry. So basically if you can't pick it up before 10:30 DONT bother. They will not do anything for you. read more

I have visited this location exactly 5 times already. Every single time it has been a mess. The lettuce in my salad was disgusting. The first time I complained all they did was give me a complimentary breakfast item that I don't even like or eat. All I wanted was my money back, not go back for another mess up . read more

Chick-fil-A - Old lettuce - Fast Food Near Me - El Monte, California

o7.3o.2o24 Update I just realized there's another exit on the other side of the parking so that makes it even better! o7.13.2o24 I'm liking this location. Esp for what they have called the "mobile-thru". You simply order thru the app, select mobile-thru and scan the QR code when you get there and headed to the window for your food. With that, you're going thru drive-thru without going thru the drive-thru line. Does that make sense? Anyway, the only inconvenience is that you can't make a left turn while existing but you can always make a U-turn somewhere legally. Side note: I got the peach smoothie for my bday treat and it was not my thing. :( read more

First time walking in. We had ordered to go many times. Im sure if you've been here you know the food is delicious! I really really enjoyed eating there. I sat outside and ate my food peacefully. Customer service is awesome! I believe it was Moises who got my order. Managers come outside to see how you're doing. Very clean (a must for me). Inside and outside. Yes I-totally recommend this place. read more

Chick-fil-A - The view outside when you're eating. - Fast Food Near Me - El Monte, California

After decades of nothing here, I was excited to have something new in the city finally. It looks nice, with ample parking and lots of staff from the crowds of staff members outside and inside. Ordered: Three large fries One chocolate shake One strawberry shake One 4pc tender meal with the Sunjoy drink = $42.00 I don't think it was worth $42 But I guess parents were excited to try the fries and shake for the first time. It was a bit unorganized, but they will figure it out. read more

OMG DON'T GO THRU DRIVE THRU WITHOUT CHECKING YOUR ORDER! I ordered a large fries and received a SMALL!! I am so outraged! I can't believe this happened to me. I feel like a fool. I will be speaking with corporate! read more

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5 stars to Annie who is rushing to give everyone there order. 5 stars to the nice manager looking lady who helped Annie refill 2 spilled waters that spilled at the drive thru counter 5 stars to the fellas asking if Iim waiting for something 5stars to Daniel for making me feel special when taking my order. read more

I was super excited when they decided to build this location. It's close to where I work. So, I'm lucky that I can get good chicken any time for lunch, after work, and breakfast! The last time I came to this Chick-fil-A, I ordered through their app. It was easy to use. Once, I got to the mobile-thru (there are 2 lanes for the drive thru) all I needed to do was scan my qr code and proceed to pick up my order. It was fast and convenient. Plus, my order was hot and correct. The only thing I was a little disappointed with was that my sweet tea wasn't really sweet. That just shows you that they really make their own sweet tea because sweet tea is not the same every batch. Overall, I can't wait to come back for more chicken! read more

Love the amount choices and selections here. I recommend this location to everyone I know. Please be sure to check it out soon. Enjoy! GO DODGERS! 10/31/24 read more

Chick-fil-A - Here again - Fast Food Near Me - El Monte, California

my bread is burnt What is the cook doing ?it's not even busy in the morning I don't get it read more

Chick-fil-A - Sausage, Egg & Cheese Biscuit - Fast Food Near Me - El Monte, California

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Food is solid, but they are so, so slow. Was 20 minutes after we ordered before we got our food. They are wildly inefficient read more

Food standards have dropped a lot here they used to serve a great southwest salad and now it's garbage, so higher prices and lower quality

Drive thru today was a failed girl taking the order was not a good help for the drinks we really wanted. I asked for refresh drinks like the new ones and she told me Oh Soda long story she could of explained the new limit drinks that's way we wanted.. read more

Caroline! Came here at 9:00 because my kiddos were hungry. Let's just say we were exhausted and she put a smile on our face tonight. Other than that we got our 30 piece for our kiddos. But I just really had to make a post about the customer service givers tonight! read more

Chick Fil A's customer service is always top tier when it comes to fast food. My first time visiting this location, and I was helped by Catherine at the drive thru. I really appreciate her high energy and positive attitude, it really made a good first impression for this location. My go-to location is the Monterey Park, but the lines and wait time are long. We ordered thru drive thru with two cars ahead and were out in under 5 minutes! read more

New location in the area. It's big! But looks like they're still working out the kinks. Drive thru was a mess on Friday afternoon. Opted to go inside instead. Was greeted by one of the sweetest cashiers ever. Shoutout to Lara who was helpful and perfect. I was a little off my game and couldn't decide what I wanted. Lara made the ordering process smooth. The ambiance is what you expect. Clean and spacious inside. The bench seating against the windows has some weird spacing at the end. Like if you see it you'll know what I'm talkin bout. Only one side will be against the window while the other guests will be against a wall. Just feels weird. Anyway, I'm happy this location is here next to the freeway. read more

These are large fries like cmon one simple job I ordered 2 sandwiches also and they forgot one of them when I checked

Much slower than the other Chick fil a in area, Pasadena, Arcadia. I've been there twice and both times they got my order wrong and wait was very long. And it wasn't even busy. read more

Second day since they opened, not as busy as the first day so line was short and food arrived less than 5 minutes. We ordered a grilled sandwich combo and a kids meal, they were both good and as expected from Chik-fil-A. It's in a convenient location by the freeway and there's plenty of parking. Location is not as big but things are clean and well maintained so far. Service is also superb, I was asked if my drink needed refills twice. read more

Chick-fil-A - Fast Food Near Me - El Monte, California

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double check your bags before you leave!!! missing fries/hash browns more than 3x & not just 1 order!! smh!! read more

Viviana at Chick-fil-A in El Monte is Amazing I've always had great experiences at the Chick-fil-A in El Monte, but today, Viviana truly made my visit exceptional. She took my order with such a genuine smile and warmth that it brightened my entire day. While it might seem like a small task, the way Viviana handles each interaction is remarkable. She doesn't just take your order--she makes you feel welcome and appreciated. Everyone is awesome, but today I was the lucky customer. Viviana took my order, thanks chik fil a. Hope she gets a promotion or at least a pay raise. You guys are hiring the best people. read more

Been a customer for many many years Chick-fil-A decided to stop by at this El Monte location and placed an order. The food was outstanding temperature control is up to the specs. Restrooms were clean was spotless not just because it's new building but because people maintain it when I got my order, a young lady by the name of Bianca brought the food and without a word she brought me extra condiments that I asked for it was a great experience her timing personality brought a warm welcome . Thank you, Bianca for servicing your customers the way it should be.... read more