Cleanest wingstop I've been to. Aolina helped me out with my order and greeted me with respect. Wingstop always hits so no comment on that

The best Wingstop location near me other than the one off Jupiter rd in garland. The workers there know my name so it's nice to walk in and not have to say anything. Great wings and they've always been happy to help me if i had a problem with my order. I don't know what her name is but she's a shorter Hispanic woman in her late 30s or early 40s that works in the front, once you see her you know that shi boutta smack for real read more

Store was spotless and clean, including the bathrooms, closing staff was polite, kind, and efficient. The atmosphere overall was very relaxing after a long day. Thank you! read more

I'll never eat here again. I ordered from this Wingstop and ended up throwing up within two hours of eating the food. The chicken was drenched in oil, so I removed my chicken from the black box & put it on a plate here at home, also dapping it with paper towel to simple dry up some of the oil. I called the store to let them know what happened and asked for a refund because not only is this the first time happening to me, but the second, at this location. The manager told me I'd have to "go to the doctor and prove I had food poisoning " in order to get one. That was honestly one of the most disrespectful and ridiculous things I've ever heard from a restaurant. I wasn't asking for anything crazy -- just accountability after getting sick from their food. Be careful ordering from this location. I literally ordered 5 Honey Hot boneless wings ( which is a dry rub ) and 5 regular plain boneless. This oil is DRENCHED on this shit. I'm livid. I'll never eat here again! read more

Wingstop - Chicken Wings Near Me - Rockwall, Texas

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TERRIBLE CUSTOMER SERVICE WINGSTOP! I've been a loyal customer for 23 years, a regular customer at least once a week. My family loved Wingstop...however today we were told we cannot request flats and drums for different seasonings in the family packs. "The new system doesn't allow it". Yes, looks like we'll have to find another wing place or a substitute. read more

This is the BEST WingStop! I can't go to any other WingStop. They don't care about their food and service. Particularly Royse City. But we will be driving to Rockwall to get our fix! Thanking the manager I spoke with regarding the refund policy at the Rockwall location. read more

Wingstop - Cajun Meal - Chicken Wings Near Me - Rockwall, Texas

Absolutely the worst experience we've ever had. Not sure what's changed but the Manager, Anna was absolutely worthless. Ordered dinner, had it delivered only to find out this location uses door dash for delivery and did not disclose that to us. Received burnt fries with no seasoning and Anna stated that we would need to pick up a new order to have them replaced. We explained that we ordered delivery for a reason and she was completely indifferent. Used to be a great place but they have lost our business. read more

Wingstop - Burnt fries, no seasoning from Wingstop Rockwall, TX. - Chicken Wings Near Me - Rockwall, Texas

Worst wingstop ever! Customer service really slow, they never pick up the phone, waited over an hour and a half for my order for them to tell me it was never placed! Could not get a refund. Worst experience ever , my order came out wrong as well and forgot half of my order, food 0/0 , would not recommend coming here. read more

Wings are my thing ~ I think our wingstop is great. They are consceintious, they get my order correct, they are friendly, and I think their prices are fair. One time, I messed up ordering the wrong classic wings and ordered tenders. The manager on duty was so generous that he kindly overlooked my mistake and made a new order without charge! Not very often do you find true customer service like this. Especially when it was customer's error. They are the best ~ I appreciate their management. Good management is reflected in the way employees care about their work. Thanks, Wingstop ~ read more

Trash, The food I ordered was not my order. I ask for all flats & they gave me mostly drums. They were dry & not enough seasoning. I ask for fresh corn & it was old & dried out, old food they gave me & only gave me half of my money back when I brought them the old food back. read more

waiting times are insane, i have to wait an hour for 6 wings??? also extremely dirty and restrooms were disgusting.

We ordered for delivery. Was prompt, still hot, and dash driver (Jeff) was great! Wings were plump, not the 'itty bitty' kind and very yummy! Would order again! read more

I wish I could give 0 stars but this is beyond crazy ordered online told me 20 min wait i get here they tell me 5 mins waited 20 mins just for them to tell me to way another 20 don't spend your money here read more

Received the worst service by the manager Anna she was not help full at all , when asked a question she had a mood and did not accommodate to my needs ... read more

This place has good wings and amazing ranch. The service here takes a little long but not long enough to make it not worth it. If you want delicious wing with ranch m, and fries then this is the place for you. I recommend this for football nights, or maybe for big parties your having. read more

If you eat in person at the restaurant... their chicken wings are love this place. One of my favorites

The worst service. Wings had NO seasoning and drenched in grease. The fries had NO seasoning. The food was cold!

Placed a order and received the wrong amount and flavored wings I had ordered a 10 piece and received a 8 piece and I had placed 5 Lemon pepper and 5 Cajun hot when I received my food it was a bit cold so I received a order of Parmesan cheese wings and a order of original hot and I was overall very disappointed didn't like the wings at all. read more

Wingstop - Greasy and Wrong flavor - Chicken Wings Near Me - Rockwall, Texas

This 4 star is more for the sauce recipes than the actual service / employees at this location. They're pretty good and the franchise is successful so I'm not going to go into that too much. What I would like to mention is two sauces I have a love affair with! First off, the OMG tasty, garlicky, cheesy, buttery nom nom that is the garlic Parmesan wings. I don't know if it would hold up on the boneless but it's absolutely delicious!! No amount of breath mints will fix this as your pores blast garlic for the next 24 hours!! Secondly, the ATOMIC!!one11!! If you are aware of a hotter wing in the metroplex that doesn't just bathe the wing in synthetic capsicum sauce - I WANT TO KNOW! I've not had a hotter (non synthetic) wing in my life and my gosh I love these things! Sometimes feel like I'm shittin razor blades the next day but it's so worth it. Record at one sitting is 20 flats... next day was NOT cool LOL! read more

I just got some boneless wings a sandwich and some fries and......... never again. The wings had too much sauce the fries had to much salt and lastly, I tried to eat the burger and while I was trying to bite into it I was squirted with almost a mouthful of grease. The only good about the meal was the drink. read more

When my family and I went to go eat wing stop I brought food from somewhere else because I don't really like eating wings and they did not allow it, they said ".....You can't eat food from somewhere else because it could make someone sick...." but when I do it at other wing stops they don't say nothing so therefore I do not recommend going to that wing stop ESPECIALLY if you have a child or family member that doesn't eat really eat wings. read more

Appears this location cannot get the order correct . Yes the customer needs check the order before leaving . But doesn't excuse the employee for not double checking for the customer! read more

So this place really is not my favorite but my fam really does enjoy it. They ordered wings for us to eat the night before we left Dallas and I dont know what it is, theyre just not really my type of wings. First of all, I think its extremely overpriced. Second, the wings are really small with hardly any meat. And Im not really a fan of wings without breading. But on the plus side, the lemon pepper ones are really yum and Im not really a fan of that either. And their hot sauce is actually really good. Now if it was just on another type of wing... read more

Wingstop - Chicken Wings Near Me - Rockwall, Texas

They sure take a long time just to make 10 boneless wings - 1 flavor. It took 25-30mins for my wings to get done. Whatever happened to service? Every wing stop I go to, the service is declining consistently. Now they even have a thing to where they will NOT refund you. Uhh... if you take 30 mins making my simple 1 meal order and then end up making the wrong thing, I'm going to want a refund and get out of there. But no. They won't refund you and now you have to wait another 15-30 mins for your correct order. Go to Boomerjacks! Way better service and food. read more

If I could rate them less I would! TRASH FRIES!! Old ass fries... this is ridiculous. Not sure what's going on tonight. My son does not want to complain but I'm trying to teach him... you should get what you paid for. UPDATE...just ate my wings and now my daughter and I feel queasy and need to vomit !! read more

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We just left this place. We had just sat down to eat and then the employees decided to open the front door and back.. it's windy, raining and 35 degrees outside!!!! We had no choice but to get our food and leave with our kids. The place got really cold. I asked why they would do that with this weather, "Our boss told us too". Like wtf?! Thanks for putting your customers first. May we enjoy our cold food at home. read more

Really great food, but staff is rude. If I could give just the food a review- 5 stars all the way. The staff makes the experience horrible. I really love wing stop, but try to avoid this location whenever possible. read more

Consistent quality at this location. One of the things I look for in any eating establishment is the consistency of both the food and the service. The staff here tends to be very friendly and helpful. I tend to go for the bone in wings but my wife prefers the tenders. I would recommend the tenders over the boneless wings. Much meatier. If you like spicy and sweet try the Mango Habanero. If you like sweet but not hit go for the Hawaiian. The veggies are always fresh. I recommend read more

Its one of the nicer wing stops I've visited. Seating area has about 15-20 tables but beware the evening rush could pack this Wingstop real quick as well. I only use their menu could include a mix of bone-in and bones less wings because when I order the 40 mix piece family meal (20 & 20), I get charged for the bone-in price which is about $6 more than boneless. Besides that, employees are always nice and restaurant is always clean. read more

Want to leave no stars. Placed order online and still had to wait close to 45 mins AND got ignored when I inquired about the wait. Had to get my money back. Learn customer service! read more

Although I was not all that impressed with the wings I ordered, I gave this business 3 stars because the guy at the counter taking my order was very helpful and patient with me while he explained the process. I ordered boneless chicken wings and they came out breaded and kinda on the dry side. Next time I will try the bone-in option to see what the difference is. Like the new location (next door to Chiloso's). It's roomy and they have seating available with TV's. This is definitely a family place so be prepared for little kids running wild and unsupervised. (Got my food to go!) read more

They never get our order right weather it's on door dash or in person, the staff always has an attitude when we try to get our missing items and the wait on top of that is horrible, nothing gets done about it and it's the worst wing stop I've been to yet!! read more

Amazing wings and fries (Especially the fries) You can never go wrong with eating anything from here. I only eat their traditional bone-in wings with either blue cheese or ranch with plenty of fries!!! They are a bit expensive, but then again it's quality food. My favorite flavors 1. Garlic Parm 2. Lemon Pepper... In moderation. The butter tends to irritate my stomach 3. Buffalo 4 BBQ read more

Well, well. Since I've not heard back from Wingstop regarding my bland, lack of taste, plain wings, I take it they don't care!! So no I won't be back. Thanks Wingstop for your bland overpriced wings read more

This location went above and beyond to make my wrong order right. It was a simple error or bone in instead of boneless and it was during the Cowboy's game. Not only did they correct the error, they added things to my order for my troubles. I appreciated it and will still be a customer. Thank you very much for your customer service. read more

Well I didn't check my order before I left and got home and low and behold I got someone else's order. This is the 2nd time recently that this has happened. Not sure why you can't get an order right. And it's not just Wing Stop. It's all restaurants. So just remember to check your order before leaving. read more

Best wings I've had in a very long time!!! Ordered well done and they were cooked to perfection. Crispy! Seasoned well. The fries were also very good. Some wings and fries totally miss the mark but these were so good I had to write a review. Workers on duty 1/31 evening shift... KUDOS TO YOU! read more

My husband really likes this place. Lemon Pepper is one of his favorites. As for me, I'll suck it up when he craves it. I don't feel there are enough options. I like my wings boneless and these are chewy sometimes. I like sweet sauces which they don't have so I can't find anything I like. I get them plain and sauce them at home. I absolutely hate the fries and so does my husband. It tastes like they put sugar on them. I wish they'd change the fry seasoning so I could enjoy something when I have to eat there. read more

Food is good. Classic is what I always get. Louisiana rub and extra seasoning on the fries, MMmm. No cell service inside. At least not enough for multimedia. Wifi exists but employees here are prohibited from using their cell phones. When asked if we could have wifi password they cannot give it out since they didn't even know it existed. But the SSID is named Wing Stop so we know it is there. With all the hip/pop music playing inside, one would think they are trying to cater to the young crowd. Let's not be barbarians, post the wifi password. Doctor Strange would approve. read more

My first time at this location. Will also be my last. Nasty... The wings were over cooked and dried out. The mild sauce just seemed like a bucket of grease... no sauce. read more