Be wary. The food is EXTREMELY salty. Despite signs asking you to stay in your vehicle until your food is ready, they do not have a way of notifying you it is ready so you have to keep entering the store to check on the status. There is a high probability that someone will take your order and they will have to make everything again. Then you get home and the order is wrong. The pricing is great but not worth coming back ever. read more

You would think that by placing an online order and being provided with a pickup time that said order would be ready by then. Not with this location! While their food is consistently good, their service is not. It's as if they don't start preparing the order until you arrive despite the online instructions to stay in your vehicle until the pickup time. Frustrating to say the least. If this ever changes, I will update my review accordingly. read more

Either I'm losing my mind, or their mild wings are spicier every time I order them. I specifically pick that flavor because I can't tolerate heat, and last night I couldn't even eat my wings because my mouth was on fire... read more

I placed an online order for my son while he is waiting at the restaurant and waited the 30 minutes that was confirmed once I placed the order. He goes up to the cashier and the cashier says they have no order for him. They asked him to have me take a screenshot of the online order that showed a confirmation number & it was paid for and then they finally made it. Their excuse was "their computers crashed". Terrible service. read more

FRESHEST BONELESS WINGS!! I dont know what they did to the lemon pepper wings but they were the best i have ever had at any wingstop location. Friendly and fast service. And they were actually playing pretty good music. Whose ever in the kitchen making these wings, Dont let them go. read more

Boyfriend went to pick up our to go order and he accidentally left his card at the house and this wing stop location didn't have Apple Pay so he asked if they could key in the card # and they said sorry we don't do that.....made him go all the way back home to grab his physical card...then when he went in to pay he was asking a different cashier about what had happened and said that she takes card #'s all the time for people. Super frustrating and don't understand why they wouldn't accommodate for people especially when you don't take Apple Pay and some of your other locations do. read more

Gotta say this has to be the WORST customer i have ever experienced in my life. Where do i even begin. so i called ahead and got 15 wings and two fries. i go in to get my order and see them putting a giant ranch in my bag. i asked if i was charged for that and they said yes. i told them no, i never mentioned an extra large ranch. they refunded me. i then made the mistake of not checking my order before i left. i get home and i am missing an entire basket of fries, and the fries i DID get, were bottle of the barrel fries and soggy with no seasoning. i always felt Wingstop's fries is what made them exceptional from other wing places. the wings at this location are so gross for some reason and now same with the fries. i called and asked for a refund at a later time since i didn't want to come back in that night. i called a couple days later letting them know i was coming in. the assistant manager told me that all she could refund me on was ONE fry order. ONE. and she couldn't give me ranch even though it should've originally came with it. I said seriously? and she was like yep. she was so rude and not concerned at all that i was completely fed up. thy refused to refund me for the wings and i had to waste my time again begging for the two fry refund i deserved. to put the cherry on top, the refunded fries were soggy and unseasoned. once. again. i will never go back to wingstop. thanks for nothing CARLOS AND ASSISTANT WOMAN MANAGER. MORAL OF THE STORY CHILIS IS ACROSS THE STREET, 15 WINGS FOR $11. GO THERE. NOT HERE. THEIR WINGS ARE GREAT AND THEY ACTUALLY CARE ABOUT TREATMENT TO THEIR CUSTOMERS. read more

We love wing stop and tonight I was excited about dinner but then we got our fries looking like this They also forgot the best part the ranch !! read more

Wingstop - Nasty fries - Chicken Wings Near Me - Pflugerville, Texas

Ordered a single combo online at 9:33 p.m. I pull up about 10:02 and proceed to pay fully expecting to leave with my food at that moment. The online ordering system said it takes about 18-21 minutes. Mind you, I ordered chicken strips and not wings which usually takes less time than wings with the bones in them. I pay and the lady says about (2) more minutes. I sit down and it's now about 10:15. I finally go to the counter and ask and she says they are still working on it. At this point 40 minutes is a long time to get a single combo meal. I won't be back. read more

I ordered a 10 Piece and received 6. Frys overcooked. Called and spoke with Morgan who was empathic about my issue and Provided great customer service. I know better to check orders before leaving any establishment. read more

This Wingstop is not good. The wait after ordering was so long almost 30 mins. Y'all only sell wings!!! We ordered Cajun and garlic Parmesan and they were both sub-standard. Cajun was buffalo sauce with some chili powder sprinkled on, and the garlic Parmesan was even worst it was so oily that it soaked up the powder Parmesan can cheese (leave out the garlic). Maybe they ran out of garlic? Overall very disappointing cuz we were craving some wings tonight and pluckers was too far way. Definitely marking the drive next time. read more

Wingstop - Chicken Wings Near Me - Pflugerville, Texas

This location never fails to disappoint me. I tried to give them the benefit of the doubt on giving them some chances but damnnn. It's get worse everytime I go. Mind you I love me some Wingstop wings but going to this location makes me want to give them up. I ordered online and I didn't pick up my order until 30 mins after I get there and said I had to wait another 10 mins but had me waiting another 30 mins. I go again and ask about my order and it was on the rack.! And another time I was dining in with some friends. And the girls had put our order to go instead for dine-in. And we was waiting for 45 mins on that. And whole time it was mixed with the to go order. It's never a great a experience here. I'm so sad can't even finish my meal. read more

Today July 5th, at 5pm. There''s an old lady standing at cashier. I were standing there for 8 mins waiting to get my order pick up. She was using a store's phone to talk for her personal use and ignoring me. She saw me, then she turned away and continued her personal chat. At first I though she was on phone with the customer but she was not. At least please pause your conversation to help your customer cheeze! read more

Great wings and service!!! Ordered online and they might have been a few minutes late but not bad for how busy they were! Ordered 30 wings that were suppose to be hot but seemed mild is my only other issue. Other than the seasoning and being a little late they tasted awesome and were hot temperature wise. read more

Horrible wings!! Now I know not to ever come to this location. Wings extra extra greasy container was filled with grease n all the flavoring was dissolved in the grease. Obviously the cooks do not care if customers are satisfied. TAKE YOUR MONEY TO A DIFFERENT LOCATION. read more

Wingstop - Bag filled with grease - Chicken Wings Near Me - Pflugerville, Texas

Basically they will mess up your order every time and then give YOU attitude like it's your fault. I have overlooked past incidents because I have few options I like near me. But this recent incident, the manager was so rude that I'm pretty sure I'm never spending another dime here. And this is after I ordered my food for delivery; the wrong food was delivered; when calling the store they hung up in my face; I'm so angry, I get in my car and DRIVE to the store; and, the manager throws the receipt and says NOTHING to me when I ask for the right order. read more

Typically pretty good but the last time I went there were giant feathers left on my wings. Very hard to believe the staff didn't see this before packaging it. Pluckers would never do this--very gross read more

They are not following rules of food service during this epidemic, You are to go inside to order and pick up your order also on this date 4-21-2020 customers and employees were inside eating at tables Cashier no face mask and no gloves ,I turned around and was fixing to leave but asked manager who they were not following the rules as all other restaurants were ,his answer was we follow our rules for running our business. Went to Tourchy's taco and they did it the safe way brought to your car and they had on face mask. Poor management and poor company rules I did notify health department,they are investigating tomorrow and educate . Sometimes you can't fix stupid. So sad. read more

Host teah..... Wow bad and rude. Acted as if she explained menu confusion to customer and argued with possible management about the issue..... Poor employee. read more

We preordered an hour ahead of time for pickup. Order was not ready until 30 minutes after our scheduled pickup time. Manager did not seem to care. This place is always so slow. Figured preordering would help. I was wrong. read more

Horrible slow, 4 other tables in there and took an hour to get our order for 2, Service people were nice just horribly slow,

This was the slowest place I have ever been to! The employees take an order and then go to back where they are talking and on their phones. Few mins later they come out take another order. I was shocked that it took an hour for a small order of wings. Very sad. Will not be back read more

Horrible delivery service. Delivery took 70 minutes and I finally received a msg that it had been delivered. Unfortunately, it was NOT delivered!!! Absolutely no patience for this crap...Choose a different location with better rating. read more

It took10 minutes just to order. 40 minutes to get our order. When we got them (tenders), I swear they were cold. Not warm, not room temp, but pulled out of the microwave too soon cold. I haven't ever given a bad review of a restaurant but here is my first. I won't be returning. Wings and More is about the same distance from home in the opposite direction and I've not had such slow service on cold food there. The fries were good though. read more

I'm starting not to like wingstop more and more everytime I go. I don't know who was in the kitchen but the wings were overly salty and I got the lemon pepper and Cajun, and even the Cajun wings tasted horrible. Horrible customer service as well. And really a $1.26 for some Dahm ranch is a bit over the top. Line was as if they couldn't keep up with the orders received. If I could give it no stars I would. read more

I placed my order at 6:24pm and paid, they told me to come back in 45 mins. I returned at 7:16 and they could not find my order. They said oh we gave it to somebody else. ( why are they not verifying who the food is given to) He stated i can remake it really fast. I ordered my wings well done that is at least 17 mins to fry. I told him ( he said his name was Isaha, and he was manager on shift) He did something in the computer and gave me another reciept that stated voided. I asked for a number to corporate he pointe at the wall and said there it is. The voided reciept he gave me was for 37.69 but the total charged to my card was 40.80. ( that is on the orignial recipt.) He said this is how they told me to do it. I said that is not the amount that i was charged he said i dont know this is how they showed me. I asked to speak to the store manager he said his name is Rob he will be in at 12 tomorrow. I asked can i have the number he moved the printer and pointed at a paper. I asked him to write it down. The customer service was horrible. Everytime my dad goes to this location it is an issue. It is disappointing. read more

I really don't even want to waste my time writing a review. I am NOT picky with my food.... But this place was HORRIBLE. I've been to Wing Stops before that were good. This one..... the workers are not very friendly and don't look very professional. Not to mention.....the wings were disgusting. read more

Placed order for 4:56 waited till 5:15 don't say foods ready when it's not ridiculous !

Awful costumer service and it never fails that my online order is never ready on time. Order takes an additional 30-40 minutes after online suggested arrival time. Avoid this location if possible. read more

1st time here and will be returning. Staff was nice and friendly. Food was great. I got the garlic Parmesan tenders and my hubby got drummies - 1/2 mild, 1/2 plain with Louisiana Rub on the side. All was delish - even the fries! We sat outside - beautiful day! read more

Crowded and busy at night. Clean and nice. I am not sure why it has only 2 stars ....

Tried 4 different type of wings. The boneless seemed like they took 4 piece of chicken and put it together in a hard batter. I was chewing a rubber band. The wings had no taste and they were seasoned. The sauce was extra. 50 wings 43 Dollars right in the garbage. Never due a Super Bowl There again read more

My order was wrong and had to return it twice. My sons wings were very cold. The restaurant was VERY dirty. The guy at the counter was NOT very friendly I think he was the Manager! Had to wait 25 minutes for my wings dinI will probably not try this place again! I will go to pluckers instead! My son really wanted wings today! UGH!! I think the Manager reached out to me about my issue. We will see if they really look into it! read more

Ordered online and the order was correct and ready on time. The wings were just ok. Nothing special.

second time leaving a 1 star for terrible service, no one answers the phone to take responsibility for screwing up my order again, when will this establishment be run by people who give a shit about their job and pleasing the people who fill their paychecks, Crappy business and 2 hour long wait time , just to get the wrong order and when you call to speak to a manager, the phone rings until it eventually hangs up. read more

If only zero stars was possible. I see the 4 star rating and wonder. The service was bad, really bad. I ordered online and arrived at the scheduled pickup time. Then had to wait an additional 30 minutes. Got home and found they forgot the dips, half my order was hot, half my order was cold. So they started bagging it and let it sit for a long time to finish the order. What's happening to this chain, it's going downhill fast. And what's up with yelp, you can't trust the good reviews anymore read more

Holy sh** this place is awful and overpriced. French fries are disgusting, soggy and cold. Rolls are cold and stale. Chicken is just okay. Service was pretty awful. Skinny girl at the register with a face piercing was too busy on her cell phone to acknowledge the string of customers who came in. Literally spending up to 40 seconds on her phone before acknowledging customers at the counter. Didn't catch her name. Such a waste of time and money. Go elsewhere. read more

The service at location is consistently poor. The most recent experience was placing an online order to be picked up in the store. Was told it would be ready in 21-26 minutes. It was finally ready after almost an hour. On top of that, no one apologized or even acknowledged how late the order was. To top it off, when we got home I saw I only got 12 of the 15 wings I ordered. Spend your money elsewhere. read more

It was New Years Eve (or I would downgrade to a 2 star rating) but...it took over 35 minutes to get our order, which was not big. Ordering was difficult. And no one was apologetic about the wait. I hate brown paper rolled towels as napkins, particularly with wings since they are not absorbent. read more

I normally don't write review for a fast food chain restaurant, unless it is extremely horrible. First of all, I ordered online 20 pieces of classic wings online and only received 19. Not only the order was shorten by the amount of wings, but also wasn't ready beforehand. I came to the store to pay and pick up but the order wasn't ready, and I had to wait more than 15 minuets over the pick up time. I stood at the counter watching what the employees were doing and she keeps looking over me and ask the cashier "Is this order fully paid, are you sure this order fully paid, you're sure?" She repeatedly asked loudly to the cashier and glanced over me as if I have no money. After the cashier confirmed the order payment, this lady just keep staring at me and said "I'll do it right now"... uh... I ordered online and expected to have it ready not to wait for it to make after being paid. What's the point of online ordering if that's how Wingstop works??? I saw her mixing the wings with the lemon pepper seasoning, and then stack them all in 1 box. Wings dropped out on the table, and she used her bare hands to pick it up. Bare fucking hands!!! Hello?? And the way she seasoned the food, I knew it wasn't enough so I asked for extra seasoning and she told me "Sir, if you want extra seasoning you have to pay for it because it's our loss if we just give them out for free". So like, you want me to pay extra $1 because you can't making the food correctly?? Buffalo wild wings never charge extra for sauce on the side, different locations of wingstop that I've been even give out free seasoning to try out flavors, and this place charge me extra because they can't do their job? Nice! I wish I could give this place 0 star because the food taste horribly, the service were beyond bizarre... I'm not sure how am I supposed to contact Chelsea C. of the Wingstop's social media team, since I can't click on your name or do anything with it. Please send me a private message through Yelp if that's possible. So the manager did reach out to me through private message but instead of addressing the issue right away, she tossed it out the window by giving her responsibility by promising a team member will reach out within 2 days. Well, nobody has been contacted me for over 2-3 weeks now. Just think about how a business received 3 one-star-rating within a month and do nothing about it is just mind boggling. All the same issue: online order, time pick up, staff and services are horrible, and food being shortened... read more

Wingstop - Ordered 20 pieces of classic wings to go, got packed in one box and they're barely seasoned and there's only 19 pieces in here. - Chicken Wings Near Me - Pflugerville, Texas