Phoned in order, waited the specified time. Went to pick order up and they didn't have the order, it wasn't even in the system. It's not like I placed the order online and some glitch happened. I spoke to a person. What's the deal Wingstop ? Are your employees stoned? F this place too many screwed up orders this is the last straw. No more chances from me. THIS PLACE SUCKS, if they don't mess your order up, they don't have it at all. If you decide that you're going to eat there anyway, you have been warned and you deserve the crappy service that they provide. UPDATE: spoke with the assistant GM Elizabeth she ironed out the issue and tried to make it right by me. I have to upgrade my review based on the reaction, attentiveness and drive to make my experience a positive one. So Wingstop acknowledged the issue and went out of their way to make it right. read more

Don't waste your time going here !!! 3 times now I have walked in to an empty restaurant and been told my "dine in" order of 8 wings will take 1hr 30 mins to make and am asked "if that is ok"? No that's not ok , If the restaurant were packed I wouldn't complain. But you're literally letting dollars walk out the door by not being realistic when a customer walks in off the street and orders 8 wings! Can someone in management or Wing stop corporate teach this restaurant how to run a dine in business as well as a togo business ? This is restaurant 101! You can not put dine in orders in the same que as the togo orders. Get it together WINGSTOP ! read more

First off the phone number does not work so when there is a problem with your order you can't get help. We ordered 4 meals (3 with drinks) all had upgraded fries and then an few extras. We did not get any fries, drinks and 1 meal. I ended up calling Door Dash since they delivered. If they can't make sure all the food is in the bags then they should not be in business. I get it mistakes happen but then to not have your phone work for customers to find out if thy need to come get the rest of their meal is unexcepable. I wish Hurricanes or Anchor Bar was closer and we could have that delivered instead. read more

So I Happened to be the area and its around 9:15 and decided to get some wings. Walked in no line, dining area had about 3 guests waiting for there orders. I order 5 tenders combo $12.39 and 10 piece garlic parm wings $9.69 Yes a little pricey. I was handed my drink by the friendly cashier and had a seat. We all know a chicken wing is 3 parts right? But for years we have only gotten 1 piece of it , even though they call its a wing... Think we have been cheated. This is another story.. About 5 min later place started to get busy. I overheard one customer say that the power was out and she was killing time. Huge order. Only complaint i have is it did take about 20 minutes for my order. Well that complaint Is a wash out. I will explain in few. 20 min later after everyone else got there order my name was called. Bag was hot. So my drive home is about 5 miles and maybe 10 minutes to Round Rock. I opened the bag and the fries were on top but there was 3 containers? I opened them all up and to my surprise they added another 5 piece tenders. 2 buffalo and 3 garlic and parm strips. Wow! Score! Now your asking should I have returned it. yes however to go back 5 miles. I doubt they would want it back. Maybe it was a gift for the wait? None the less this is so much food and its 10:00 pm now. I started on the buffalo strips and boy oh boy, Tender hot and crunchy. It was worth the wait . i invited others to chow down and before you knew it it was all devoured. Very impressive. I still think the strips with garlic parm are to dry. But on regular bone in wings its okay. One side of ranch, could have used another. Overall this location rocks compared to Palm Valley. Craving wings yet? They are open pretty late 12:am... Place your order now! Happy Yelping. read more

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This is THE WORST wing stop if I place an online order I did it for a reason. Don't say my order will be ready at 10:07 and then when I show up change the time to 10:20 and now it 10:36pm and order is no where in sight. When I ask her answer is 15 min more... I'll never come here again in my life. read more

I love me some wing stop! It's a chain and they do not disappoint me at all! I have tried other flavors, but I like to stick with the garlic parm, original hot and lemon pepper. This was my first visit at this location. The wings? Really good... The workers are nice and it was cool they had a window so we could see inside the kitchen from the dining area. They cleared off the tables pretty quickly as soon as people left. It was not packed in the inside dining area. Most of the people were taking out on a Saturday night. read more

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Not gonna lie the food did take a little long time but it is pretty good. The voodoo fries were pretty good, so is the chicken sandwich overall 7.6 out of 10 who is pretty good not the best read more

I have been here a couple of times with my family. The facility has always been clean. Wings are a hit or miss with me at any Wingstop I have been to, however, I never receive any over cooked wings here. That I must say I have enjoyed about this particular Wingstop. The restrooms here are very clean. The staff here are friendly and take your order pretty quick. So far I have not been disappointed with this place. They have a big seating area inside and they also have covered patio seating as well. read more

This was a regular size fries order for pick up. Since when did Wingstop start only putting in about 10 fries to the order of fries. Presentation is everything. What are these wings?!?! This is #bull advertising this locations bs every where I can! Do better Wingstop! read more

Wingstop - Full order of To fries? ‍ - Chicken Wings Near Me - Pflugerville, Texas

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Put an online order with pickup 20 minutes later. 30 minutes after the advertised time, wings will be another 5-10 minutes. 50 minutes after purchasing and still no wings read more

Ordered on the app and pick up time was 6:24. Didn't get my order until 6:50. This is also not the first time this happened. Will not come to this location again!! Do not come to this location unless you like waiting! read more

The food is very good but need to clean Everything else is very good. The service is also pretty good but just a little bit quicker.

I paid for half a dozen rolls. They weren't included. On top of that my fries & tenders were cold & soggy. The cashier seemed miserable & was rushing us. She wouldn't let me check in the bag to see if everything was there. Snappily said everything was, it wasn't. I will visit a different location next time. read more

Food good, staff friendly, however the rap music blasting from the kitchen and the time from order to the tim we ate was crazy long, and unfortunate.The place seemed unkept, not dirty or filthy just in disarray. Seem like no one wanted to be working. read more

Very very poor service and wait time is Twice what they quote! Spent $100 on wings for my sons birthday dinner and instead of 38 minutes that they quoted it was 90 minutes!!! I don't mind waiting at all...but if you don't know how long the wait is...don't tell a customer 20 minutes read more

I didn't think WingStop was ghetto until I went to this location. When you order online, it takes forever to pick it up because they take order and drop off orders soo slow. All the workers seemed like they hate being there. They are rude and including the manager. Had to get my order fixed because they messed up. I really wish I could give it lower than 0 stars because they don't deserve any stars. read more

While the service was not bad, just long wait times, the food at this particular WingStop was no where near as good when compared the others I have visited. While the the portion and size of wings (flats) was bigger than what I ordered ,by two or three wings, the sauce I got (Mango Habanero) was severely lacking in heat and flavor and the fries I ordered (well done) were undercooked and not very big in terms of portion size which isn't always bad, just less than expected and lacking in ranch (buffalo ranch fries). The fries were coated very well and the flavor was distributed evenly, but if I'm gonna wait for 35-40 mins I just expect my food to be better that I received. Still love WingStop just might have if this location. read more

What the point of ordering online if when when you arrive to pickup you have to wait 20 plus minutes

If I could give this place a zero I would I order the 20 boneless meal deal when I got to the restaurant. The restaurant was absolutely filthy. It took over 10 mins for them to come to the counter and have me pay for my order. If the cashier wasn't on his phone or dancing with other coworkers he would have saw the line was outside the door. The manager clearly saw the line and she was in no hurry to clear the rush. When I finally paid for my order and got my food I was missing 10 wings and my fries were cold. Every time I come to this restaurant they always mess up my order. You have one job to do and you can't even do that correctly on top of that my food was cold. They remade my order the food was so disgusting my family couldn't even eat it had to throw it in the garbage. Don't waste your time and money here this place has serious gone downhill. read more

SERVICE IS TERRIBLE MY FIANCÉ WAS IN THE STORE WAITING FOR THE FOOD THEY SAID WAS ALMOST DONE AND I CALLED AND THEY SAID IT WAS READY..So off rip food was cold 3rd point being they forgot the ranch and my sandwich which is why I thought it was taking a minute but nope they just didn't make it . like probaly the worst Wing stop ever not gonna lie . read more

This Wingstop never answers on the phone , and when they do, they put you on hold and forget to answer you. DO NOT SPEND YOUR MONEY OR TIME TRYING TO ORDER FROM THIS LOCATION. Horrible service. read more

Sadly we can't go lower than one star with this app. I get it was a Friday night at 6:30 but we waited 40 minutes for mediocre wings. Over sauced yet somehow under seasoned - underwhelmed. The people that work at this location were completely unapologetic and offered no form of apology or financial concession. I asked no less than 5 different people the status of my order and no one returned with an update. UPDATE #1---- pending a second trip I may update thi review. Management reached out personally which is rare these days. UPDATE #2 --- the management is fantastic. They reached out to me to remedy my experience. The three stars is just for that pending more after I try the food again! read more

I eat at this Wingstop pretty regularly and I have never left dissatisfied. Their garlic Parmesan is my favorite of any wing place. Always delicious. I will always recommend Wingstop to my fellow wing lovers. read more

Wingstop - 10 wing combo (original hot, garlic Parmesan) with carrot sticks and ranch - Chicken Wings Near Me - Pflugerville, Texas

Simple and easy review... Absolutely fuck this place. I was on my lunch and I swear these guys have no respect for people's time. A 50 minute wait for a to-go order. Fucking seriously?! I had 3 people who were behind me that ordered (not to be picked up) and got their meals before I did. Two of these orders were big orders too. Don't tell me 3 minutes and have me wait 30 mins more. Fuck outta here. Absolute BS. I hope this place shuts down. Very unacceptable. The rating for this place is negative 5 stars. That's how absolute shit they are. read more

Terrible system of online orders. They're just lost & in general very sloppy. Ordered an Hour ahead of time & come pick up just to figure out they haven't even started on my order & served a free side of attitude! Save your time & Go else where. read more

Very very unimpressed with this location. My fries were undercooked and my chicken was dry as a bone. Their food is very poor, don't think I Will go back! read more

After ordering and getting quoted 30 minutes for our food, we waited over an hour to find out that they were still waiting on a few items... it was just a 30 pieces family deal... horrible service. The manager was cocky after I asked for my money back. Her reply was "yes thanks to god I can definitely give you your money back" well no duh you have to, it's my money for a meal you didn't provide. Never going back to this location. read more

So today at Wingstop we ordered 20 drums (repeat order through the app). What we order EVERY Wednesday for "wing Wednesday" and low and behold we get home to find 20 flats in the container. So naturally we take the wings back and the cashier says "I'm sorry I didn't make your food". The manager comes up to see what was going on and he says "I'm sorry I didn't make your food" so my response was "of course nobody made my food since I am here complaining." Needless to say, the manager remade our food as well as all the other people that were waiting and we have all Drunms! read more

After several attempts, I'm officially done with wings stop. Today I placed a order on wingstop.com. The order arrived but not well prepared to my liking at all, it wasn't seasoned or cooked throughly! I asked for extra well done and Lemon pepper and it appears I got light blonde wings... no thanks. So I call the wing stop location and they asked did I order from door dash...I explained I ordered directly from the website. The manager explained if you use delivery they use door dash and I would need to contact door dash for a refund! So now I'm mad because this happened to me before in November but that time the driver cancelled for some unknown reason and Wing Stop doesn't have the authority to refund when you do delivery. So I have to call DoorDash for them to get my money. I never placed my order with door dash and really don't appreciate my food not being right and the hassle to be refunded. So twice I placed a order and I don't get my chicken or money. The order was $13.99 but after the fees it's $28 but we pay for what we want right?! Manager said he would request a refund for me and it would take 3-5 days but there's no way for me know it was processed so I would have to call him back next week. I don't have the time or patience to call back about this. Smh, at this very poor process and quality of food. After waiting almost an hour for food...trash food and a waste of money literally, read more

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Great to go packaging. The Hawaiian wings were on the bottom, then covered with paper, and Louisiana Rub was on the top. Baked beans as a side dish. Everything was piping hot and fresh and delicious. The wings were nice size, not tiny at all. Both flavors taste very good. I like to alternate eating a few sweet ones, then a few seasoned ones. That work well for my taste buds. I keep tricking it. The baked beans had very good flavor. Not brown sugar sweet but more BBQ ish taste. read more

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DO NOT GO HERE! Online order time is a lie! Be prepared to hang out in their parking lot for an extra hour waiting on your food. You might need to pack snacks and some water for the long wait. Make zero plans and be prepared that the food you waited an extra hour for will be cold. Update: shorted the amount of wings also. read more

I've eaten at this Wingstop on 20+ occasions. The service is usually very good and the food is excellent. Even on a Friday or Saturday when they're busy, the food is great even if it takes a little longer. Why one star? I went on Tuesday, Sept. 24, 2019 and ordered the exact thing I order every time. Thirty wings, half Louisiana Dry Rub, half Original Hot; two drinks; two ranches. The order taker replied: "Louisiana dry rub is actually a sauce. Cajun is the seasoning. You want Cajun." I told her I believed that that was incorrect since I've had the same order dozens of times before and knew that the canon is a sauce and Louisiana DRY RUB is a dry rub. She treated me like I was an idiot who's been ordering wrong my entire life. I left the store without ordering and drove to Pluckers where they gave me exactly what I ordered and wanted. To Wing Stop: Your order takers are the front line of interaction with customers. It's probably pretty important hat they be properly trained and have an idea what is on the menu. Next time I'm craving wings, I'll either drive to a further Wing Stop or just go to Pluckers. read more

I decided to pick up from here about a week ago and was very disappointed with my experience. I had a pretty simple order just a wing combo. When I opened the bag the fries were little, burnt and cold. The wings were okay but cold as well. They also forgot my ranch!!! read more

Wingstop - Weird fries. - Chicken Wings Near Me - Pflugerville, Texas

I placed an online order for my son while he is waiting at the restaurant and waited the 30 minutes that was confirmed once I placed the order. He goes up to the cashier and the cashier says they have no order for him. They asked him to have me take a screenshot of the online order that showed a confirmation number & it was paid for and then they finally made it. Their excuse was "their computers crashed". Terrible service. read more

Wings, check. Fries, check. Yummy, check. Food was pretty quick, service was pretty good, bathrooms are pretty clean. Orion had the Atomic sauce, boy did he love it, then hate it when his face was burning read more

Wingstop - Our spoils - Chicken Wings Near Me - Pflugerville, Texas

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FRESHEST BONELESS WINGS!! I dont know what they did to the lemon pepper wings but they were the best i have ever had at any wingstop location. Friendly and fast service. And they were actually playing pretty good music. Whose ever in the kitchen making these wings, Dont let them go. read more

AMAZING. So happy with my order. I ordered through door dash, and I usually hate doing this because normally it takes forever food is usually cold when it gets deliver. and food is always missing or wrong. But not only we're my wings HOT when they arrived. Crispy !! My order was 100% correct. I am so happy I wrote this review before I finished eating. Wingstop you have gained a lifelong customer!!! Thank you read more

Delivery was within the time I was told. The wings were still hot. Delicious! Instead of fries I got veggies and blue cheese dip. The carrots and celery were fresh and crispy. I will order again! read more

Be wary. The food is EXTREMELY salty. Despite signs asking you to stay in your vehicle until your food is ready, they do not have a way of notifying you it is ready so you have to keep entering the store to check on the status. There is a high probability that someone will take your order and they will have to make everything again. Then you get home and the order is wrong. The pricing is great but not worth coming back ever. read more

You would think that by placing an online order and being provided with a pickup time that said order would be ready by then. Not with this location! While their food is consistently good, their service is not. It's as if they don't start preparing the order until you arrive despite the online instructions to stay in your vehicle until the pickup time. Frustrating to say the least. If this ever changes, I will update my review accordingly. read more