I dont know what's going on with Wingstop. They havent been the same since opening in California in the early 2000's. I only get the Garlic Parmesan and at every Wingstop they dont put enough parmesan. You might as well just serve fried wings because the parm is just a garnish. I mean in the beginning they use to put the wings in a bowl and shake em up so every wing is coated. If I could buy the cheese in the store I wouldnt complain. From Alhambra to Downey Ive visited plenty of Wingstops and they all do the same thing. They got me hooked and now they want to take away what makes that over fried chicken delicious. I guess the owners are cheap and try to stretch the seasonings read more

Every time I come here to this location I do get greeted and good service. Employees always check on my order and are friendly. Food gets out fast and we have no complaints. Credit to the management for keeping everyone on good terms read more

Wingstop - Has anyone tried these? - Chicken Wings Near Me - Downey, California

The wings were horrible in taste over cooked so I threw them in the trash. When I arrived to pick up my food I was not greeted as I had a male worker walk to the counter too busy grabbing his personal phone to check it instead of asking my name for pick-up. I will not order from this location ever again. read more

No complaints at all about this location. The staff is always friendly and my order is always made just how I ask...extra crispy classic wings!! Garlic Parmesan is now my new favorite wing flavor. They hook you up with plenty of Parmesan. And the fact that they have a Coca-Cola Freestyle machine is a big plus!!!! Lime Fanta....YUM!!!! read more

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Don't ever order online, on Sunday. Unless yer ready to wait extra 30 minutes. Got dumb enough to give em a 2nd chance. 1st time gave up, asked for refund. Never got it. read more

Wingstop is better than Buffalo Wild Wings Had a great experience at this restaurant The Cajun fries are really tasty Staff was friendly I went in and got myself the hot wings and they were delicious I'd recommend to anyone instead of the played out Buffalo Wild Wings The cashier was lovely, I think her name was Jocelyn Definitely coming back soon read more

So it's wing stop the wings are good but the service is severely lacking in human compassion. There was an older lady in a wheelchair who placed an order and got wings... she sat on the side table by the soda machine and ate her food. At one point she asked another patron to fill up her water cup. The patron filled it up with something other than soda... and left. Then an employee stepped out of the back area and started yelling at the lady for stealing... she threatened to call the cops on her if she didn't leave. It was brutal to watch. The employee looked way too happy to be kicking her out and the older woman was close to tears.. no compassion at all Update* wingstop employee contacted me to discuss the event. They said they reviewed the footage, they had spoken to their team about patience and compassion to their special needs patrons... also that there is a way for people in wheelchairs to now get their own drinks read more

Check your order before you leave this restaurant, I ordered wing and fries to-go and when i got home look what I got, overcooked fries and way to salty, they give me the leftovers because they we are about to close, so disappointed!!! read more

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Let me preface this review by saying that I really enjoy Wingstop. The food and experience are usually consistent and I've rarely been disappointed. Unfortunately, my recent experience falls squarely under the disappointment end of the spectrum. I picked up my online order around 10:20pm on 6/19/20. The food tasted fine and I have no complaints there. However, around 4:30AM, I went through one of the most hellish bouts of food poisoning I've ever had. I am 100% positive it was the result of some cross contamination or even salmonella. To be honest, I cannot bring myself to trust Wingstop again after this which saddens me, but I'd feel even sadder if I risked going through all of that discomfort and pain again. read more

On Sunday March 1st we ordered wings online for pickup. When we arrived to pick them up one of the shift leader told us that someone else was given our order due to them having the same name. So they said they would make us the wings immediately. After a few minutes of waiting the customer that had taken the wrong wings return and was given her correct order. Soon as she left they called our order. I noticed the bag was used so I asked that if we were given fresh wings and not the ones that customer returned. Shift leader said no they are fresh so I asked were are they and she said I threw them away. We trusted her and took them home. Big mistake. We realized by having wings missing that we were given returned wings! Not only is it unsanitary but I'm sure against policy especially during times of viruses! I'll take my business elsewhere! -0- stars and F grade for sanitary read more

Very rude service, cash register doesn't work properly lady with blue Jaír attended me by saying what's "Gucci's " never coming again Classic Wings read more

Seriously this location is a joke. This owner really needs to be more hands on. Manager is rude. Store is dirty. Food was burnt and took forever read more

This place has gone down hill!!! The wings over cooked an over priced. An the favors are not even that good anymore

these bitches need to learn how to do their job correctly. every single person who went in today came out complaining about the HORRIBLE service. do not come here go to one down the road seriously or get wings from fuckin pizza hut and maybe you'll get some better service aka the right order and some fuckin respect too read more

Wings still stand above everyone else's. Always get the combo deal of 15 wings ( add 5 wings for $3). Always go half and half on lemon pepper and habanero sauces. Folks let me tell you that these flavors are a must. Not only that, make sure to try their honey mustard dipping sauce with the lemon pepper wings, trust best combination, you'll become a fan! read more

Wingstop - Lemon pepper flavor - Chicken Wings Near Me - Downey, California

This is my favorite place to eat I thank you wingstop for such a good service Rosa and aluis helped me so much with my order of two, everything was warm and amazing thank you!! My favorite wingstop! read more

Wingstop - Hi I just want to thank Rosa and Luis for such a good service this is my favorite place to eat and have a good time thank you! - Chicken Wings Near Me - Downey, California

Quality has gone down, wings are flavorless and dry don't know if it is only this location. They also wouldn't honor a coupon (free fries) I received from Wingstop via email for my birthday. read more

Terrible service and communication. I didn't need fries AND a drink, and the woman working the register couldn't find the words to say the drink is free if you order the fries, thats why it's a combo. She bubbled around her words confusing as all get out, until I worded it that way and she confirmed. She just kept offering me a water bottle. So we figure that rubies cube of a word problem out together and she tells me I'm number 18...718. I sit there 10 minutes before the order is ready and they call my name which I meter gave them. So am I listening for 18, 718, or my first name that I never told them? Just decide and do it the same way everytime. Don't even tell me what number I am if you're going to call me by name. After finally getting my order I notice they forgot the sauce on my wings, and my fries are small burnt and crispy. Worst experience at a Wing Stop. Save your money and sanity. Go to Chik Fil A. read more

Wings!!! Let me start off by saying that the employee Mercedes is among the nicest person over the phone when ordering and in person that I've ever dealt with at a wingstop. I happen to call late one night after work and me being difficult on deciding what flavors to get Mercedes stayed patiently on the phone with me suggesting flavors she liked. I was just hungry and tired. I'm usually the guy that gets upset when my friends aren't ready to order when asked. By the way this is the only wingstop out of the 5 near me that Is the least busiest from what I've experienced the many times I've visited. These guys are hard working people. I witnessed all 4 employees cleaning this place thoroughly while I was there. There is a large window conveniently located next to the dining area to allow you to see them in action in the kitchen. They were literally moving the large appliances just to get behind the wall to clean it even though it didn't even look dirty. While that was going on Mercedes apologized that that specific location didn't sell the large cup of Blue cheese that other locations sell but she made it up to me by offering me an additional smaller cup. Additionally they all greeted me as I came in the door and greeted me as I walked out. Making me feel like coming back again in the future. read more

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HORRIBLE SERVICE! This place was very rude! The food also took way longer than they said it would take. Had me waiting for FOREVER.

I only come here because the kids love the wings but lately I've notice that the amount of oil / grease that comes out with the food is increasing. Today's visit was no different. The fries were SATURATED in OIL. I had them redone again and same outcome. Keep an eye out for how your food is made. I know thIs isn't the healthiest place to eat at but it doesn't have to be this bad. Hopefully they'll see this and pay more attention to the quality of food they are pushing out. read more

For the amount of people they have working there shouldn't be an excuse for a order to take 30 minutes plus. All workers were in the front of their registers talking and laughing instead of doing their job. Horrible place, every time I come I'm disappointed not worth it. They really hire anybody to work at this location. read more

Love love love their wings. During the quarantine we crave some late night wings and found out Wingstop offered delivery. It was so easy and fast! Will definitely order again. read more

It says open till 12 but they have a raggedy ass sign saying they're closed and it's only 10pm

THE WORST CUSTOMER SERVICE EVER. The workers are just standing talking and messing around in the back. I ordered my food at 9:30 pm and did not receive my food til about 10:35 pm. 2 people that ordered after received their orders before me and I only ordered medium combo- 8 wings, fries and a drink. The employees taking orders seemed impatient and sighed repeatedly when more people came in. They were super unprofessional. Probably will never go to their location again. read more

I tried to call in to place an order three times and got hung up on. Then when they finally decided to answer. I was placed on hold for 10 mins . So, i decided to go in and order and the phone was placed in the counter. When confronted about the issue the cashier pretended not to hear me. So, then i asked for the manger whom proceeded to ignore me. after going back and fourth about the simple issue he took a defensive and unprofessional tone stating "what do you want me to do? You place your order so whats the problem." So i asked his name and he asked me what i wanted it or and i told him so i can write a review. so he gave me his name "pedro" though my transaction return receipt says mayde. Not coming back here again. I didn't come in with the intent to argue or be problematic since I've worked food service before but people like that don't deserve to be in positions of leadership. Im sure wing-stop isn't in the business of losing customers over something so simple. read more

The lady with the green hair and terrible tattooed eyebrows was so rude. Her customer service was not it. Did not give a receipt had very poor manners. She kept raising her voice as if it was a competition. Then asked for my proof of purchase to verify my name like how if I didn't receive a receipt. Other manager budded in and said it's because we ordered a lot umm a 6 piece isn't a lot. I can see I'm not the only one she has been rude too. Also said if I wanted to see her after work which was a threat somehow. And then proceed to be extra nice in a sarcastic wait like no I work in customer service and would never do that back to any customer all I asked was if My order was ready because they said it was being bagged 10 minutes before so I was kinda wondering if it had been even placed. read more

I can't speak to other people's experiences, but I would feel confident going to this Wingstop any time. I get it if someone went here and had a bad experience, and wants to avoid this location. It's happened to all of us. I've been here a few times and most recently on Superbowl Sunday. They had a ton of orders as you can imagine and they organized it so that two registers were for online/phone pick ups and one was for people ordering there. For such a busy day, it was well organized and I didn't have to wait an unreasonably long time. The employees were also pretty friendly and helpful, again, during a very stressful and busy time. It's much like any other Wingstop. They will usually season your wings and fries generously, and every now and then they will barely season or sauce whatever you order. I've had mostly good experiences here, so it's a good location to me. read more

I hate writing negative Reviews, but I have let wing stop slide so many times . I love wing stop but this specific location can't seem to ever follow directions. I always call in to make sure they make my wings extra wet, they failed me once again yesterday. They had no sauce even less then what they usually have ( Literally plain ) like seem like they did it on purpose . I always let them know "make sure they are extra wet" , even if I have to pay extra I don't care . Never happens . Will have to drive farther to a different location. read more

Horrible horrible horrible service, customer service. Waited 40 minutes for my food. All workers are teenagers not paying attention to customers when ordering. Chaotic place. Always forget to add things I order, last time they forgot my fries. It's a MESS. DONT GO TO THIS WING STOP. read more

This location in Downey is one of my favorites because the customer service is great and it is always clean despite not having any trash cans for customers. My favorite flavors are the garlic Parmesan and the lemon pepper, but they have plenty of options for everyone. read more

Hi Natalia. thanks for the rude service and totally messing up my order. Never again will order or eat at this location.

Had to go gets some of this smackin finga lickin good good rt quick, with my ranch on the side. Everything fresh and hot just how it! !! And thanx ;) read more

30 minutes for my wings... only reason I waited was cause my co workers were already eating, offers me extra ranch for the wait... lol oh god. Anyways wont be returning to this location. read more

UPDATE: 5/4/14 Well we tried this location out again today....the order was wrong again. We ordered 30 Boneless wings online and were given Bone-In instead....guess the jokes on me for not checking before I left, but yeah...thats the third time now. We'll be going back to our old location instead. read more

Arrived at the location without being greeted. Two front ladies being host were not welcoming at all. Leslie and Liz had rolled their eyes at my best friend and we're looking at each other as if we were slow and did not know what we wanted. We felt so awkward and both of them did not stop with the fake smiles and gestures. Their demeanor toward us was extremely rude and impolite. They did not act in a professional manner as they were taking the order. On the other hand, Xavier another one of the host was extremely helpful and welcoming. He demonstrated professionalism and even provided samples for us to try. When it came to the sauce being mild or hot The manager of the store was a hard worker and was calling out orders. Overall, the place was okay, and super clean. I don't know who hired these girls and hope they last. apology from management had me change my review, thank you for caring read more

My girlfriend and I had Wingstop for the first time after reading all I the positive reviews so here is my honest opinion of the wings. 20 piece wings . The wings overall were very small and were way over cooked to the point they were almost unchewable. The sauce was almost obsolete and didn't have any flavor at all. Overall we are very disappointed and will not be ordering from this location ever again. I'm not even a big fan of Buffalo Wild Wings but there wings are way better than Wingstop hands down.Note: check your wings before u leave wing stop !! read more

Of course after we order 70 wings and four drinks for two teenagers and two adults we see an 1 1/2 inch roach by the drain and coke machine. I see an A rating, and one of the employees went searching for it, but frankly it is a nasty pest and a concern. It is my first visit here. read more

Everyone was so so friendly. The cashier was very patient after I changed my order 3 times and the food was ready in 10 minutes. And the best part of my visit the entire staff gave me a farewell when I left!! I loved that!! I always come during lunch hour and there's never a line, great location, awesome staff! read more

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I placed my order Online and it gave me a time that the order will be ready at. As I entered I was promptly greeted and assisted with a smile, I don't remember the cashier but it was a nice young man. My food was ready and he repeated my order, when I got home food was perfect. I don't order from this establishment often but I will now read more