I had ordered an item online without being able to visit the store as I cannot drive. When it arrived and turned out to be wrong for my needs in various ways. I had my husband to drive today so he took me back to return it. I have shopped here for years and they have always been fair to customers in so many ways. I had all my paperwork from the order. It was still wrapped and clearly unused. They returned it very graciously. I had them show me some items that might be better but none were quite right. They had lots of cool items as usual and though we were tempted by some, especially sweets with Valentines coming up, we decided not. But an item I want next Thanksgiving that I missed this year because the only Boulder store with a similar item cancelled their stock this year. I was promised next fall it would be here again and I will get a ride back for sure. read more

Absolute horrendous customer service. I received a product off my wedding registry (purchased at this store) that ended up being defective. Between moving homes, I didn't end up using the product until about 1 year after the purchase. I called the store who said there was absolutely nothing they could do because I called one year and one day after the purchase date. Don't register here because if anything goes wrong they will not help you! read more

This store is a dream for those who enjoy cooking, baking and want quality kitchen appliances or are looking for unique gifts. The staff is super knowledgeable about their products. During the pandemic, they limit # of people in the store and all employees and customers are in masks and distancing. They also offer curbside pick up or in store pick up to limit your time in the store. I highly recommend their coffee selections, tea selections and sauces to improve your meal offerings. read more

Love this store however-noticed online they carried a $2000 espresso machine. I was entertaining buying - Called the store they indicated they had a nonworking demonstrator to look at, but it was for aesthetics only and did not work! They indicated they did have one in stock... They have a 30 day return policy as long as I did not use it. or I could not return it! If you can't try it out in the store and you purchase it and can't try it out at home without the ability to return it what's the point? I was told to watch YouTube videos to make up my mind if it was something I wanted. What happened to the good old days? read more

For aspiring cooks,chefs and bakers, Williams Sonoma is THE place to grab that special utensil, gadget or other one of kind device to make your day easier. But the price of said device can detract many people into just using a regular cooking implement. The store is always filled with festive decorations during the holiday seasons and the staff usually prepare delicious samples that are usually worth a visit alone. I find myself in this store many times just to look around and see whats new in the cooking world. read more

Williams-Sonoma - Store interior - Kitchen & Bath Near Me - Broomfield, Colorado

I'm very disappointed in the quality of my most recent purchase at W&S online. I purchased a blender, it was, of course, not inexpensive. So, last week I was making my morning ending smoothie (also not cheap) when the blender top, that houses the smoothie, got stuck! I could not get it off! I had to scramble to eat something else and get to work. That night, tried again. Tried everything. Poured soap down the sides to see if that would loosen it. Nope. So the next day I was like, I'm going to have to break it open because the smoothie inside of a grossing me out at this point. I tapped it with a butter knife container is heavy plastic, and BOOM! It exploded. Everywhere. Floor to ceiling. Fermenting fruit will do that I guess. Scared me to death! What a mess. I emailed WS and the response was, I've had it over 30 days sorry. I expected more from a company like WS. STAND BY YOUR PRODUCTS. They don't care. I won't buy from them again. I can't afford to waste money. Can you? read more

Quality Goods at Quality Prices. Before you read this, I want you to read and remember Two Facts. 1. You get what you pay for. 2. The things in your kitchen are an investment. Listen, I know your first complaint about Williams-Sonoma. They're pricey. You can get the same things in another store for less money. Well, not the VERY same things in most cases, but you can get a coffee maker, panini, lemon zester, or blender like anywhere. I know you can, but you still want to go to Williams-Sonoma. Here's why: Most of their stuff is BETTER. Here's another thing I know about you. You like stuff that works the way it's supposed to. If it's a button, it should do what it says every time you press it. Not for the first 3 months. Not most of the time for the first 5 years. But Every time All the time, for as Long as you Own it. It's cool. I feel the same. Let's just hilight a couple things. It's Example Time! Illy Coffee I know, right? It's my favorite, too. You can get it cheaper at the grocery, or Target, or wherever, right? Yeah, You're right. Go buy it somewhere else! A Peppermill: Ok, do you want to get a Peugeot pepper mill that will cost you $90, or do you want to spend $7 on a decent one from Target or even Marshall's? It totally seems like a no-brainer. The cheap one will grind your pepper, and will beat the pants off buying ground pepper. In fact my pepper mill is brass with a ceramic grinder that I got for like $25 at Marshall's or TJ Maxx. But I can't stop thinking about the Peugeot. They're gorgeous, and my cheap one is already irrecoverably tarnished in a kinda nasty way. Quality metal, quality mill, quality price. But once I've spent the money, I can teach my kids the value of quality things, and pass it to them. If your parents were as smart as you're about to become, you'd already have a Peugeot peppermill waiting for you for free. ;) Trust me, the company has been around long enough. Bakeware and Cookware: Pots and pans, casseroles, cake pans, cookie sheets, etc. Yours are already rusting, aren't they. They don't work like when you got them. You want to take them to goodwill and replace them with something WORTH taking care of. Cheap crap teflon peeling off your Chinese skillets and sauce pans... Get beautiful set of All-Clad cookware, made in the USA and then congratulate yourself on helping out the economy instead of hurting it. Or forget the economy because you can afford to buy Le Creuset. Good for you! All the fabulosity of Cast Iron without the whole "seasoning" matter, since it's all perfectly glazed. When you're ready, you can get them from W-S. Or ebay. Hah! Madeleine Pans: See my Crate and Barrel review for the story. See BONUS below for my feelings on their customer service. Gadgets and everything else: This is more of the same. A lot of it is higher quality than the Target and Wal-Mart crowd carries. If it's not, then it's just throwing away money. But you will also find things that aren't available most places, or are just Better than the rest. BONUS! William-Sonoma offer free demonstrations. They have sample foods most of the time. You can take free cooking classes! Go check their website for your local store's schedule. The employees are not 16 year-old high school students who can't answer your questions. They are cooks, home-makers, mothers and fathers with experience and answers. They take the time to help you, answer your questions, explain their products, and give you confidence that you're making the right purchase. Better products. Better service. ... not better prices, But in my opinion, better VALUE. read more

I really like this store, I just wish I could afford to buy more products from them. But the things I bought here are great quality and some are unique. I bought my Shun knives from here and also a lot of baking related things. I go here every now and then and "mark" a product to buy, then save up and visit the store to buy. I like the quality of their products and the staff at this store is very friendly and ready to help whenever i ask questions. And i do ask a lot of questions. read more

OMG it is a cooker/bakers heaven!! The toys the gadgets oh my! Seriously if you need something for your kitchen THIS is the place to go... I love what they have to offer and the working kitchen in the middle of the store with something on the flames really gives the smell of the place 'home' read more

Williams-Sonoma - the entrance to the store - Kitchen & Bath Near Me - Broomfield, Colorado

I love William Sanoma, however, this location in particular only gets two stars. Every time I visit, it seems like the staff feel they have much more important things to do rather than help me. Today I waited more than 15 minutes just to check out. The staff saw me waiting but chose not to ask if I was ready to pay. Only after I said loudly I needed help did anyone ask if I was ready. This has happened to me several times at this location. read more

My husband and I are a bit of cooking addicts. We love cooking, and love buying stuff for cooking, and come into Williams-Sonoma all the time. One of the men who works here, Michael, is seriously the nicest and most helpful guy. He will go out of his way to educate us on what we are looking at, or to go back in the stock room to search what we are looking for, or to look at other stores for us. I always like going in there when he's working, because I know he will be helpful in anyway he can. :) read more

The older brunette who works afternoons on Wednesdays is the most difficult and unaccommodating person I have ever dealt with. Walked out extremely dissatisfied and angry considering I took the extra time to drive through traffic to get here when this is the furthest location from home. Although I love Williams-Sonoma, I will never come back to this location. I immediately called the Cherry Creek location and they apologized profusely and promised to remedy my terrible experience. read more

A few items are useful and creative, like the garlic peeler or mini pie maker, but most products are overpriced and pretentious. The employees are snooty and unhelpful, not creating a very inviting atmosphere. And why would a foodie specialty store not offer chemical free pans?? I'll shop at Crate and Barrel or even Target for most of my kitchen tools. read more

Of course, you will be spending more than you probably want to, but here's to hoping you find something awesome in the sale rack or somehow get a coupon of some sort. The press character cookie cutters are pretty great, have the Marvel and Snow White ones! I'm not quite sure why, but I get some sort of satisfaction from biting off Hulk's head... So, with a gift card in hand, I decided that I would treat myself to what little frugal me usually wouldn't buy: pasta sauce, pasta, rose water, a zoku quick pop maker, and chopped up chocolate chunks. That was the best damn pasta I've made and I really made the jar last. Popsicle maker has paid for itself keeping me cool in the heat and making sure I am eating healthier. Those chocolate chunks made some bad ass Bailey's cupcakes. Finally, the rosewater, a little to fragrant and fakey for my tastes, so I'll stick to Indian store cheap stuff. It is quite fun to just pop in and browse when I have a free moment, and I look forward to those to come. read more

Excellent products, delicious foods, lovely selection of oils and vinegars plus an awesome corporate philosophy to stand behind their products. I know their prices seem a little higher for some items, but they've got great integrity for allowing you to return items that have not held up, years later, without a receipt. I love that they stand behind each and every product that they sell. If you are looking for deals, catch one of their awesome sales, especially around the holiday season. read more

Just left this store.... Usually I love walking through and looking at all the cool cooking stuff but today this was not the case. My wife and I received a le cruset pan for our wedding long story short it shattered and cracked all over the place so I took the pan back to this store where it was purchased to see what my options were . Now I must say I didn't realize this pan couldn't go on the stove I thought it was enamel and not ceramic so that's on me. The ladies at the store may as well laughed in my face saying you should know better than that didn't you read the instructions, then she said it's a great pan if you use it correctly, we would be happy to sell you another one otherwise your out of luck. Man not only did williams Sonoma not stand behind there products the sales woman made it a point to make me feel stupid. Guess I'll shop somewhere else from now on read more

I left happy leaving the store today!! One of the ladies working there, Jackie, was so helpful and sweet and truly made shopping there such a treat. I felt I was making things difficult and she assured me I was not - she made me feel so comfortable and at home. The employees here want to help you and truly care about the customers!! And I got an amazing deal on a coffee machine on their 20% off one item sale! read more

Great costumer service!!! I called right before closing one night and Katie helped me so much. Even though it was late, she went above and beyond to help me with my order. This kind of costumer service is rare these days and is much appreciated. Thank you Katie for being so nice and Williams and Sonoma for hiring such great people. read more

WOW! What great customer service. Bill has helped me many times. He takes time to explain the product and is very friendly. I feel I'm at home when I'm at this store. read more

I recently visited this store and not sure why I expected anything different than the last time I came in. The store does have some interesting products, although terribly over priced, but the employees there are snooty, not helpful at all, and don't even acknowledge you when you walk through the store. Needless to say, I will do my shopping elsewhere. read more