The best oral surgeons in Washington state. I have been to Downtown office, Kirkland office and…read moreNorthgate office. Best overall experience every time.

I saw Dr. Neal at his Northgate office for an extraction and implant for a single molar…read more The day of my extraction I was prepped and then left waiting for almost 45 minutes while he was (as his assistant told me) cleaning up a shattered tooth on the patient before me. When Dr. Neil finally arrived he was agitated, rough, and clumsy, even dropping a piece of equipment into my mouth and barking "don't swallow that!" After the procedure he disappeared quickly without comment, leaving the assistant to apologize and offer care advice. On my return check up Dr. Neil kept me waiting for 30 minutes and was again visibly agitated. He had trouble removing the cap on my implant and for the second time dropped a tool in my mouth. By the time he'd finished my lip was bleeding and I had a bruise on my cheek. He left without offering reassurance or apology. Two weeks have passed and my jaw is still aching from this encounter. Honestly, I was a bit stunned; Craig Neal's rough manner, lack of social skills, and clumsy handling of tools was surprising considering the extravagant cost of the procedure.

Extremely satisfied with this place. I had three very grown in wisdom teeth I have been putting off…read moredealing with forever (I'm 25) -- finally made the appointment. I was super nervous and the team at Northgate was very helpful and able to calm my nerves. I went under general anesthesia, and I know reactions are very personal but I was coherent and in my right mind when they read me the post-op care instructions, even though I did have someone there. This tells me they are skilled at giving you the right dosage. I had little pain after surgery and healed quickly and easily with sleep and the medication I was given. Basically no pain by day 3, no bruising on my face. I didn't shop around because Dr. Guo was recommended by my dentist, and I felt very safe that he is a MD as well as a DMD. To me the price with my insurance was reasonable for three teeth and the level of expertise I got. I also wasn't charged for the consultation or the follow up. Highly recommend!

I was referred here from a peridontist to see if i needed to get #14 extracted. the doctor here…read moretold me it would need to be extracted and quoted me close to $2500 without insurance. just for the extraction - not even including the implant which they told me id have to get a few months later after it healed. I got a second opinion and turns out my #14 was still in decent shape. and a lot of times they do the implant at same time as extraction. saving money on having a whole second procedure.

I switched to this dentist office since it is closer to my house, but it was a big mistake. I spent…read morehours filling out paperwork that I would only then be told multiple times that I never filled out. Never in my life have I had to fill out so much paperwork to be seen at a dentist before. The receptionist has no idea what's going on at all. I was contacted an excessive number of times to reschedule my appointment that took hours just for an exam and x-rays. I was told when I showed up that I didn't fill out all the paperwork when I did. I expressed hesitancy even being seen as a patient based on my experience before even walking through the door. Dr. Cho said she contacted me personally to reschedule due to a change in ownership, but it didn't explain the other times I was contacted about things I already submitted. I was told that I have bone loss and would need deep cleanings. I scheduled the cleanings, only for them to be scheduled incorrectly. I was told that the receptionist was new, but I could do a better job myself blindfolded in the dark. They acted like I was the problem when none of the new appointment times they offered me didn't work and I didn't have faith that they would get scheduled correctly again. I ended up going back to my old dentist who disagreed about the bone loss and need for deep cleanings. I also had to contact them multiple times about getting copies of my x-rays, which they tried to send directly to my dentist without proper release of information paperwork filled out, a violation of HIPPA. I also asked for the periochart notes because my old dentist wanted a copy, which I never received and was ignored when asked for multiple times. My experience was abysmal and was so glad that my old dentist took me back. I don't know why customer service was so poor and they couldn't see why I was upset, but I won't be going back.

I've been a patient of Dr. Melissa Lee's for over ten years. She's confident, well educated, and…read morecan be good at distracting or amusing you when the pain or the awkward positions of various procedures is unpleasant. She knows what needs to be done ASAP, what can wait, and what is not needed - especially over the years I've been her patient I came to know as true, therefore trusted. Going to her office felt almost as if old friends were getting together for a purpose which both added a positive environment and took away most anxiety associated with dental procedures and problems. I highly recommend Dr. Lee and especially Theresa one of the hygienists; Colleen is a competent friendly dental assistant I've often worked with as well. Great chairside manner, professional, well educated, and mindful when dealing with sudden pain that often occurs during procedures.

Dr. Tommy Kim is excellent. He is funny and very nice. Everyone in the office is nice. The…read moreoffice is nice looking and a great location. I had a back molar that broke off below the gum line and there was not anyway to replace the crown. So it needed to be pulled. It did not hurt as much as I expected. I felt taken care of by the whole team.

Dr. Tommy Kim is amazing! He is a professional who not only inspires confidence, but also makes his…read morepatients comfortable. My daughter had her wisdom teeth removed and Dr. Kim and his office have been very supportive throughout the entire process and follow up. I highly recommend Dr. Tommy Kim and Greenlake Oral Surgery!

This experience was years in the making for me…read more I've been on a holistic healing journey, especially with managing my MS, and removing my mercury fillings has been on my bucket list for nearly 9 years. I remember calling Dr. Paul Rubin back then, hoping one day I'd go through with it. I didn't realize until recently that this is the same clinic, now led by Dr. Birrer, and it's even in the same building I work in. It felt incredibly full circle and serendipitous. During my appointment, Goldie and Dr. Birrer were amazing. I have anxiety when it comes to needles, and Dr. Birrer was so gentle, patient, and understanding. He took his time, made sure I was comfortable, and approached everything with such a calm and reassuring energy that completely changed the experience for me. At one point, I had tears rolling down my face, but they were happy tears. I couldn't believe I was finally doing something I had dreamed about for so long, and everything was going so smoothly. It truly felt surreal. And now I can't stop looking at my teeth. I'm honestly in love with them. They look perfect. Dr. Birrer is truly a master of his craft, and it shows in every detail. This was more than just a dental appointment. It was a deeply personal and healing experience. I'm so grateful for the care and compassion I received here. I highly recommend this clinic to anyone. I also got a cleaning here, and Morgan and Lee were incredible. I could literally see the difference in how clean my teeth were.

Great dentist. Kind gracious and helpful. I loved how they explained everything to me!read more

I've been going to Seattle SmileWorks for about 15 years now. Scheduling is easy. I'm always seen…read moreon time. The team recommends treatments to me, but I never feel like I'm being sold services I don't need. I feel like my teeth are well cared for here.

After trying a few dentists my wife suggested that I try SmileWorks (must be over) 15 years ago,…read moreand I won't go anywhere else. Staff are all very hospitable, helpful and very "competent". From Day One, I have known 'Daisy' at the front office who explains everything and handles all the insurance questions.

I have received excellent dental care at Northgate Smiles, from routine cleaning and exams, to…read morefillings, crowns and root canal, all done with skill, care and also good service at the front desk. they have provided. my dental care for about 10 years. The whole team is friendly and helpful. Thank you.

Used to go here for 15+ years. The last 5-6 years have been awful and have since left and actually…read moreenjoy going to the dentist again. They will schedule you for more maintenance than you requested without knowing. They will also say you need deep cleanings and diagnose you incorrectly to get more money. I have since gone to new dentists and they are confused why I was getting deep cleanings and diagnosed the way I was. Some of the hygienists are great I will say and some are very judgmental, rude, and aggressive. Overall don't recommend anymore.

So... It's uncomfortable to write a negative review because SOME of the staff here are very nice -…read morethe hygienist in particular is very pleasant. But my experience with this dentists office has been overall very negative. First of all, they are not great with kids. My 6 year old was chastised and shamed for not being able to hold still enough for them to paint her teeth with something. Not great, but ok - they are not listed as a pediatric dentist, so maybe that's on us. But then there were other, ongoing issues: 1. As others have noted, it's impossible to get an appointment with them. They are regularly booking 9 months out. It's also VERY hard to reach someone on the phone - they really want you to book through their website. 2. Because of having to book super far in the future, I have had to cancel multiple appointments when the date rolls around. I just can't predict my work schedule etc. Not only is this very hard to do because it's impossible to reach people on the phone, but TWICE I had them charge me a $50 cancelation/ no-show fee because they did not listen to the voice message I left to cancel (because no one answered). 3. The straw that broke the camel's back was this past November, when I got a call on a Thursday evening at 5:30pm checking to see if I would be coming in for a SEVEN AM APPOINTMENT THE NEXT DAY. I had no record of this appointment in my calendar - and unless I was in a fugue state there is no way I would have EVER booked a dentist appointment at 7am. But there was no convincing them that this was an error - bam, another $50 cancelation fee. In addition to all of this scheduling and cancelation drama, I also want to mention that the dentist here has told me some very unusual things about caring for my teeth. She told me, for example, to *try not to let the toothbrush touch my gums?!* I have definitely had other dentists tell me to make SURE to brush my gums.... I am not a dentist, so I don't want to say this is outright wrong... maybe the advice has changed? But... somehow I doubt it.

They only have one hygienist on staff and the 6-month appointments turn into 8 month appointments…read more The hygienist also works super fast and it's the most painful cleanings I've ever gotten at any dentist. I am now getting ortho treatments and nothing about the angel aligners has been explained to me proactively. They didn't explain the attachments, show me any treatment plan or get me connected with clincheck, didn't explain bite ramps. I found all this information out online - or in the case of the attachments, right after they added them to my teeth. Seems like they're mostly interested in selling the product rather than guiding you through the treatment or keeping you informed. I've left voicemails several times and they are never acknowledged. Questions for my ortho and to reschedule appointments. Once my ortho treatments are done I won't be returning if things don't improve.

I would never recommend Dr. Sarram. My mother was in terrible pain and obviously needed a root…read morecanal. The consult was on Monday, and the root canal was scheduled for that Thursday. My mom was in so much pain that Dr. Sarram told her to take 3 ibuprofen & 1 extra Tylenol together every 8 hrs because that combo is STRONGER than a narcotic. Then, when she went to get the root canal on Thurs, the Dr didn't do it because she wasn't in that much pain!! That night, I almost had to take my mom to the ER due to pain. I called Dr. Sarram Friday morning and she couldn't see my mom until Monday because the office was closed and she had to teach at the UW that day! Then she told me to find another dr!!!! We did and Alderwood Endo is great. They performed the procedure that Monday and one of the 3 roots of the molar was already dead which was causing the significant pain. My mother had to suffer 4 extra days of pain and stress to her 80+ yr old liver taking narcotic levels of pain killers because of Dr. Sarram. Do not be her next patient.

This place seems to like taking people for their money. They kept saying I needed special cleaning…read morefor my root canal and special x-rays. And then would just do it before I could even think. Meaning more money and more fees my insurance didn't cover. Fast forward one year and I'm getting another bill because they said my insurance didn't cover it all. One year later. I feel like this place takes advantage of people. I will never return and tell people not to use them. My cap is also way too big and they wouldn't fix it.

Dr. Lyons and then entire staff at North Seattle Orthodontics are amazing and wonderful. The staff…read moreare pleasant, talented clinicians, and Dr. Lyons is a master at engineering beautiful smiles. We have had 2 kids in braces for nearly 2 years, and the predictions about duration and cost were realistic/right on - both girls are completing treatment on time. In addition, my youngest has a way of bonking her mouth when falling and Dr. Lyons was fantastic at seeing her semi-urgently more than once to fix a broken bracket or poking wire. We cannot be more pleased with North Seattle Orthodontics and HIGHLY recommend them!

Dr Lyons and her staff provided excellent care for my children. Highly recommended. We don't want…read moreto even try another orthodontist.