The Pacific Endodontics office is beautiful and clean. Dr. Mitro and her team are friendly, professional dental experts whom I trust with my teeth. I can't sing enough praises for Dr. Ali Etemad and his skills in treating an infected tooth. read more

The care I received was far above 5 stars!! I had timelines and a financial budget, but a compromised root canal that couldn't wait... I was placed into the best hands possible! THANK YOU so much! read more

Came here for emergency care on recommendation from my dentist, hours after a bike accident. I haven't even had a cavity, so this was my first experience with any dental care outside of routine cleanings or orthodontia. I've been treated with so much empathy by Dr. Entimad & Dr. Kristina. I appreciate how thorough Dr. Entimad has been but also that he's conservative with his treatment approach. Office is nice: modern, clean and comfortable. Office staff are friendly, straightforward and transparent regarding costs. I hate that circumstances necessitated me to see them, but I'm so glad I was put in their care! read more

The best endontist, very efficient, professional and understood financial concerns. Front desk? . . . w/2 dental ins. policies, I need $300 & up ea. visit. Never get a ill or e.ail about bill from May to July. Claim sent to wrong company. Ins. covered 100% no reimburse ment yet. Clerk has a year to submit claim, but ins. co. paid 1st bill in full. Why wait? REIMBURSE & SUBMIT CLAIM!!! BILLING IS NOT EQUIVALENT TO ENDODONTIST BY ANY MEANS. read more

Pacific Endodontics, PS - Endodontists Near Me - Seattle, Washington

Highly recommend! Doctor managed to make very problematic root canal as quick and painless as possible. After initial unpleasant visits elsewhere, I was very discouraged before coming here because tooth was much more painful and difficult than previous root canals I'd had. They were able to numb the area when a different very good endontist at another practice was not, using a combination of methods and substances. Huge relief. Admin staff were so much easier to deal with as well after having a surprisingly bad experience elsewhere. Incredible how good people make all the difference. Very impressed with everyone there, including medical and admin staff. Will 100% be choosing them again for future endodontic work. read more

Was referred by my dentist to get a root canal. They knew a scan (in addition to the many xrays they took) they did was not covered by my insurance and it was not necessary. Not once did they ask if I wanted to pay for it out of pocket, which I would have said no to. The guy doing the scan just showed me the results and kept saying how cool it was. Clearly they bought an expensive peice of equipment and are now forcing patients to pay for it. I called to get a refund and they just asked me if my tooth was better to change the subject. Forcing clients to pay for unneccessary scans to pay for equipment is scammy and essentially stealing. This is not right and you should be ashamed of yourselves. Add photos & videos read more

I had a mysterious infection in my lungs and nose, and felt horrible for 3 months. I had 3-4 visits with MDs, and two MD phone conferences with the only improvement being antibiotics that brought slight improvement in my breathing capacity. Thought I was going to die a slow death. I visited my dentist after three months concerning my sore gums and molars. She immediately sent me to Dr. Ali for a consultation, saying he is the ChatGPT of dentistry. Walking into his office is like walking into a well-run boutique hotel--tastefully decorated, clean, and with a friendly and well-trained staff. It took Dr. Ali about 10 minutes to figure out that my misery was caused by an infected and blocked sinus. He confirmed that with a CAT scan. I am not a hugger, but I hugged him ... twice. read more

I have been going to Dr. Etemad and Dr. Mitro for years, and they've provided me exceptional care in a welcoming, comfortable environment. Some of my issues have been difficult, but I've had complete faith in their skill, knowledge, and ability. Dr. Mitro, in particular, is an extraordinary health care provider, as well as a wonderful person I look forward to seeing every time I go in. Thank you! read more

Wow, what a terrible experience! It's so important for people to be cautious when choosing a dental service. I was just visiting Seattle when my crown fell off, and when I went to get it fixed, they insisted on redoing my root canal due to infections. However, when I got back to New York City, my dentist said there was no need for that, and I should just have the tooth removed. Let's just say they had different opinions. Since my dental insurance in Seattle wasn't great, I wanted to wait until I was back in NYC to proceed with any major procedures. But before committing, I wanted to know the estimated cost. I was quoted around $350 for the root canal with my insurance, so I went ahead and paid that. However, I was blindsided when they asked for another $350 later on. I made it clear that if the cost was too high, I wouldn't go through with the service. And it only makes sense that I canceled the 2nd half of that root canal procedure(to avoid another 700$ out of pocket). The account service management staff reached out to me for sure and she was super rude and yelled at me and threatened to send my bill to a collection agency. I explained the misleading cost information I was given, but she insisted I had agreed to pay by signing the estimate. She just kept yelling I signed and she had everything on record and she will send it to collections. It's even more frustrating because the root canal was done poorly, and I'll have to get the tooth removed anyway. I told her that the root canal should not be done in the first place and it was not done well either. She said it was because I declined the 2nd half of the root canal procedure, which I am really glad I did, to think, they wanted to charge me another $700 for the second half of the procedure, which my insurance didn't even cover and totally unnecessary on a tooth doomed to be removed! Overall, it was a really bad experience, and I've never felt compelled to leave a negative review for a clinic before. I hope my story helps others avoid similar situations. It's clear they're more focused on getting you to sign and pay than providing quality care. And to the clinic: train your staff better and remember some basic customer service etiquette. Being polite goes a long way, especially when dealing with frustrated patients over the phone. It's part of the job! read more

My dentist recommended here so I came and while SOME staff were extremely helpful and some just were there to look pretty and bill you, they definitely charge you additional fees because how is an FMX not covered by insurance? A CT they highly recommend also cost $365 out of pocket because insurance also doesn't cover the cost. Overall the billing here is just fishy and they don't tell you everything up front before providing service. read more

Dr. Short from Wholistic Dental Care referred me to Dr. Ali Etemad and Dr. Kritina Mitro at Pacific Endodontics when she discovered an ongoing infection after a failed initial root canal treatment with another endodontist. My tooth still felt sensitive, and Dr. Short confirmed my suspicion. Rather than going back to the first endodontist for an even more invasive and costly treatment that would not work Dr. Ali addressed the root of the problem by going back and thoroughly cleaning the tooth, adding medicine and finally sealing after making sure there was no sign of infection. I was not prescribed unnecessary steroids, was treated with the utmost care and was able to save my tooth. read more

I had a phenomenal experience yesterday at Pacific Endodontics. It started with a great check-in experience with Sophie. Carlos and Dr. Shah walked me through each step of the process, listened to me as I told them about my low pain tolerance, and ensured that I was comfortable the whole time I had my root canal. I was especially impressed at the politeness and professionalism that Dr. Shah and Carlos demonstrated during the surgery as well as how quickly and pain-free the process was. I got a call back from Dr. Shah today to see how I was doing (as she promised she would do) and I shared my update with her. Overall 10/10 experience. Highly recommend considering Pacific Endodontics for your Endodontic needs. read more

I was referred here by my dentist who wanted to get a second opinion on a tooth that was bothering me. I'm not sure how or why I got this referral. I wish I had bothered to read some reviews, as I'm not so sure I should have gone here. Most of the time spent was filling out a form and waiting in the waiting room. The actual exam took about 10-15 minutes after three x-rays had been taken. In fact, the dentist here ONLY examined the x-rays and did not look at the back tooth that was bothering me. She recommended that a 3-D root canal x-ray be taken ($500!) but when actually pressed for the reason, she admitted that she could not see anything indicating a root canal problem (infection, etc.) from the three x-rays done minutes earlier. In fact, she admitted that it was "reasonable" not to do the additional x-rays. Dr. Shaw has a pleasant demeanor. So I opted out, and I am, in retrospect, fairly sure I made a prudent decision. She recommended that an additional filling be added where, due to my grinding, I had assumed the original filling had been worn away, which my "home" dentist could do. I was able to ask her if I should be using a nightguard whenever I lie down and snooze, a question my own dentist had equivocated on. ***** The check-out procedure was strange insofar as I did not get an itemized invoice of the visit, just a 3 inch receipt indicating the amount debited from my credit card. When I asked for an itemized receipt, I was assured they would sent an electronic copy. Almost 24 hours later, I still have not received it, despite my requesting it three times, the last two via email. I have called several times by telephone; they have only receptionist, who apparently is busy on the phone when I call. This is a question of trust in a dental office, not just the expertise of the dentists. The waiting room and actual dental examination rooms are quite small. There is no restroom on the floor; you have to go down one floor to find one. ***** I would have preferred going to the University of Washington dental clinic. If I do have a root canal problem, I don't think I'll be going here. It wasn't top notch. One really has to be pro-active about all aspects of the health care one receives, especially dental care, as this is often not covered by Medicare. read more

I was referred by my dentist for a root canal. First thing, the receptionist required a deposit which I provided by credit card. The endodontist performed part of the root canal. She chatted with the assistant about personal matters at her home while performing the procedure and never addressed me. Another appointment was made to finish and the receptionist warned that some of the procedures would not be covered by my insurance. At the next appointment the receptionist presented me with another bill for uncovered charges. The root canal was finished. A follow-up appointment was made for 6 months later. I got statements by mail that revealed even more charges. I arrived for the 6 month appointment and found the office locked. I called the phone number and was told "Oh, we had to close that office. We tried to leave you a message." I never got any kind of message, either by phone or email. It was a 16 mile drive to get there through Seattle traffic from Tukwila for nothing and then a 16 mile drive home. The service I received throughout the service was impersonal throughout and not at all supportive. The demands for more money were unexpected and presented a hardship that took a while to pay off. I told the office that I never got a message about the office being closed and that I would not be back. I cannot recommend these people. read more

The staff are friendly and very professional, the place is clean and tidy. I must apologize that I gave a less-than-perfect review previously. It was my misunderstanding and I strongly recommend this place for any dental work you may need. read more

My mom recently had surgery done at Pacific Endodontics, not just a root canal but a more difficult procedure. I just want to thank the whole team for taking such good care of her and making her feel comfortable. She said the doctor was really nice and knowledgeable and the staff was always so caring. Thanks a bunch for the great work! I believe Pacific Endodontics has truly the best endodontist in town! read more

If you need endodontic surgery, choose Pacific Endodontics! Super satisfied with their service and quality of work. Best dental experience in my life! My dentist wanted me to get a second opinion and referred me to Dr Etamad as I was experiencing symptoms of a failed root canal. Once arriving at the office, Kristina was stellar in making me feel comfortable and treated me like family! She explained insurance and billing well. She worked with me before, during, and after my appointment to make sure everything was okay. She genuinely cares about every patient and is very understanding. Last but not least, Dr. Etamad is phenomenal! He was attentive to my needs and explained the entire process thoroughly. His office and technology are top notch. He recommended an apicoectomy for my case, which is a type of dental surgery that would allow to remove infection while saving my tooth & veneer. I knew that I could put my whole trust in his skills. I didn't feel much more than a few pinches during the procedure, which is incredible given how invasive an apicoectomy is. Dr Etamad made sure I was doing ok throughout the surgery and was communicating steps with me which helped a lot. Post procedure I had access to a 24/7 number to ask them questions or address any concerns I had. They called me the next day to check on me which was so thoughtful. I'm really happy I had that apicoectomy done. Now the infection is gone and am pain free. Thank you Dr Etamad & Kristina! You are the very best and set the standards when it comes to dental work. read more

Not surprised to see the negative comments about Pacific Endodontics office manager. Everything I experienced has been stated. An incredibly rude, petulant unprofessional woman. Also, ALL imaging is free at Modern Dentistry locations. Don't fall for the extra this that and the other out-of-pocket imaging expenses like I did. read more

I came here for a tricky root canal and wow, they were amazing. I was seen by Dr. Ali Etemad and Dr. Kritina Mitro. The work was top notch. Fast work that completes on time. No pain in the chair. I actually fell asleep at a few points! My tooth had a number of complications and Dr Etemad went out of his way to explain what was happening walking me through the CT Scan slices and explaining the options. Then when my jaw was off aligned (I have severe chronic TMJ) he actually knew how to pop it back into position so we could get a correct bite test! No one has ever been able to do that for me before and if I can't manage to get my jaw realigned myself, I often have to come back to readjust my bite. Dr. Mitro was also super friendly, calling me after my multiple appointments to check on how I was feeling. She has an amazing way of putting one at ease. I get the sense from other reviews that folks don't understand her humor. I found her great though. If you need endodontic work, I highly recommend these folks. read more

I have a severe dental phobia, and as a result, had neglected my oral health to an embarrassing degree. The team at Pacific Endodontics has taken such incredible care of me, and done a phenomenal job with me. I had a tooth which I was told was unsalvagable six years ago, and had been tolerating pain and infection since that time - Pacific Endodontics has been able to save the tooth, and I am pain free. Even better, their kindness and consideration has helped me to overcome some of my paralyzing fear, and put me back on the road to good oral health. read more

Watch out for their billing processes. They will charge your credit card for the copay, and then you have to fight with them to get a refund after the insurance company pays the claim at 100%. They seem to be hoping you will forget. Never going back. read more

Dr. Etemad and Dr. Mitro are the team you want. They communicate thoroughly about what they are doing and what needs to be done. They provide excellent service focused on the patient, contacting you after your procedure to check up on you. They also have state of the art equipment, one of the most impressive offices I have seen, and are the best at what they do. I've been to several places for root canals and I can confidently say I trust this team more than other place I have been to. read more

I will echo every other 1-star review on here, I do not, for the life of me, understand how this place has so many 5-star reviews. Yes, the actual Doctors at this place are fine, he/she does care about the patient, and wants the best. But this is so overshadowed by the office manager that it's truly a shame. I don't write reviews, because I understand how hard working in customer service is. But it is so clear that the staff working the books does not care about the customer for one second. They are so inconsiderate, rude, will cut you off mid sentence, and make you feel like you are an idiot and in the wrong. I was referred here by my dentist and after my first check in (where they will require a $200 out of pocket Xray) Kristina berated me in the waiting room that I needed 'to figure it out' on when I could come back as I was standing there crying in pain. During my second visit they charged me for items I did not consent to, I called and again Kristina explained that I agreed to this. I promise I did not. And just as I was ready to come back for my final visit they called to "ensure I knew my appointment was cancelled" 2 hours prior to my appointment. They told me they had been trying to contact me for weeks. I had no missed calls and no voicemails. And to make things worse, I had called two days prior to confirm my appointment and there was no mention of cancellation. I understand things come up and offices need to reschedule but please stop gaslighting patients into thinking it was their fault and they missed your calls. Even if your dentist recommends this place, and they are 'covered' by insurance, please, PLEASE, go somewhere else for your own sake. Dental work sucks already, don't make it worse for yourself by having to interact with this office. For the sake of the business you should find a new office manager because based on your 1-star reviews I am not alone in being treated like absolute garbage. read more

I do not understand how this place has so many glowing reviews. After I was referred here by my dentist, I called and requested an appointment with Dr. Etemad. The day I went in for my appointment, one of the first things I noticed was that patients in the waiting room were not wearing masks even though they are currently required at all health care settings including dental offices in Seattle/King County. When asked, the receptionist replied that it was no longer required. I continued to wear my mask until I removed it for x-rays. When the doctor came in to see me, it was not Dr. Etemad, but another doctor. When I stated my appointment was with Dr. Etemad, the other doctor left and a few minutes later, Kristina, the office manager came in. She took off her mask to talk, remarking that was vaccinated. She informed me that Dr. Etemad was very busy and if I wanted to see him I would need to reschedule. When I said I would reschedule, she appeared very irritated and challenged me about why I wouldn't see the other doctor. Rather than apologize that they had messed up when they made the appointment, she was inconsiderate and rude, trying to make me feel like I was the one in the wrong for requesting my appointment be with the doctor I had requested. They offered me an appointment many weeks out. I never did see Dr. Etemad. He might be just fine, however, I won't return to a business that treats patients this way and is not following safety protocols. read more

I don't think I could ever write a good enough review to fully explain the amazing care I have been given by this office. I have been a patient in 2013 and again in 2018. Both in an emergency situation. Dr. E and Kristina have gone above and beyond to take the best care of me all the while dealing with my huge dental anxiety. Dr. E explains everything in great detail. Kristina and their staff are right there with me, offering warm blankets, holding my hand doing whatever it takes. My most recent experience has had me in both of their locations, they have gone above and beyond. If you ever need an Endodontist they are the team you want. No one wants to need an Endodontist ... but they will make you feel like family and you will be in the best possible hands. Between this office and my dentist I cant say I have ever received such amazing care. read more

Literally no one wants to get a root canal and the way I roll, I didn't just need one...I needed two. Thank god I was referred to Dr Shen by my regular dentist and they got me in the same day! He even stayed until 7pm to finish part one. He then got me in a day later and completed the second part. Dr Shen is courteous, kind, QUICK (so important with a root canal) and good at what he does. I even asked him 'have you had a root canal yourself?' He HAD! Of course he had! He knew how it feels and you can tell. I'm sure I'll need quite a few more root canals in my lifetime and I'll only be going to Pacific Endo to see Dr Shen. read more

Who enjoys going and getting a root canal? Probably 99.9% of people don't, but truth is, I kinda do. Why? Because these people are like my 2nd family. Efficient: First and foremost, the receptionist was kind and efficient from the first call. I was given an appointment almost immediately. Do note though, Dr. Etemad is one of the best in the business, his schedule fills up fast since he is in HIGH demand. Welcoming/On Time: The reception area is comfortable, calming, feels a little bit like home with a fully equipped beverage station. Professional/Talented: I'll be honest, the main reason I come to Pacific Endodontics is because Kristina and Dr. Etemad treat me as if I was their own kid. They chat with me about life, make sure everything is going ok, and then begin work. Once I'm in the chair, Dr. Etemad used his talent and tools to quickly discover my problem. I have been seeing Dr. Etemad and Kristina now for over 2 years. They make me feel as comfortable as possible. After thoroughly explaining what was going to happen, step by step, and giving me a blanket before the procedure, Dr. Etemad will usually get me numb (which in my opinion is THE WORST part). But, he is awesome at giving shots, barely a pinch, which is a definite plus in my book. During the procedure, Kristina loves to tell me stories, it makes the time fly by. They are a solid team. Above and Beyond Caring: Kristina or Dr. Etemad will ALWAYS call me later in the evening to check to see how I am doing. I have never had such a great experience with any health professional. Out of all the doctors I go and see from, primary care, my regular dentist, my dermatologist, etc.... My favorite is Dr. Etemad and Kristina and their team at Pacific Endodontics. I would definitely go directly to them if you are having issues or need a root canal. Simply put, they are the best, and I feel lucky every time I go in and see them because I know that their work is impeccable. read more

Let me being by saying that I RARELY write bad reviews. I think that it is so hard for small businesses that unless I have just a horrible experience, I typically just let things go. I can't let this go. I took my 9 year old daughter to Pacific Endodontics to get her front teeth checked out. That experience was fine. The appointment went well. The doctor was kind and knowledgable. He asked that we come back in 6 months to check on the progress. Great. When I was checking out they said that they needed to collect $49 in case insurance didn't cover the visit. They would refund what was covered. No problem. Totally understandable. One month later, I got a $49 check in the mail made out to my daughter. Again, no problem. I understand that businesses make mistakes all the time. Not a big deal. I called them up and asked them to send me a new check in my name. The woman assured me that they would and asked me to void the check made out to my daughter. Done. Two months later - haven't herd a peep from them and no new check in the mail. So I call again. The woman I spoke to promised she would pass along my message and didn't know why it was taking so long. One week later, I get a call. The woman begins the conversations with, "I'm so glad that you are finally answering your phone." Um...what? I've been trying to get in touch with you, lady. Not the other way around. Not a great start to a conversation. She tells me that they will not issue me a check with the correct name unless I mail the old check back. Excuse me. YOU made a mistake. If you are so concerned that I am somehow plotting to scam you for $49 (which I can't even do since I can't cash the check made out to my 9 year old) then you should put a stop payment on the check. It is not my responsibility to worry about that for you. She then tells me that they have tried multiple times to get in touch with me but I haven't responded. UM.....What???? I tell her this isn't the case but she responds, "well, it is." OK then. She tells me, "we'll pay you back for the postage." I don't care about the postage! I care that you made a mistake, are asking me to jump through hoops to fix it and are blaming me for it taking so long (like I'm somehow avoiding your calls just to make your life difficult). I told her that if this is how they want to run their business, that is their choice, but I no longer trust them with my money and will be looking elsewhere for the followup. She responds, "well, I think it's stupid to look for a different doctor because of a $49 check." ME TOO! Why you won't just refund ME MY money is beyond me. It is such bad business to lose a client over this sort of thing. I hope you look closely at your policies and the way you deal with mistakes. Mistakes happen all the time. It is how a company deals with mistakes that tells you about the character of their business. I will NEVER go back. read more

I just moved to Seattle a few month ago, then I had a bad toothache. I am really thankful that I got my root canal done at Pacific Endodontics. They not only had my surgery done carefully and professionally, but also explained to me what was done and why that is needed. Beside, I felt I am really welcomed here as a friend not just a patient to them. read more

There aren't too many things I'd rather NOT do besides having a root canal!!!! Having said that, there's no better team to do your root canal than Dr Etemad and Kristina. NOTE: I had seen 2 dentists prior - one had misdiagnosed me needing a root canal and said if I did, it would be a VERY COMPLICATED and a DIFFICULT one to do. Well...I needed the root canal. The second, my current dentist, said I'd be in great hands with Dr Etemad. (He was right!) My first impression of Dr Etemad was that he was incredibly confident in what he does and yet very kind & humble. I also liked his holistic approach. Prior to my appointment, Kristina was in touch to answer questions and put me at ease as I was filled with dread. On the day of my appointment, Kristina welcomed me with exceptional warmth and kindness. Dr Etemad's manner was incredibly kind and gentle. Once he got started, Dr Etemad "got into his zone" and did the procedure with precision and ease. WOW, this duo is FIRST CLASS. I am especially grateful to know there are still people in this world that are so capable, caring and kind, all in one sentence! read more

With the exception of getting timely call backs, the organization was very professional in handling my root canal. I especially call out the terrific interaction with Dr Avisha Shah, who was friendly, informative and very gentle in handling the procedure. Best oral surgery experience I've ever had. read more

Dr. Etemad is a life saver! All my life I had issues with this molar that had been causing a lot of pain and grief for me and the recommendation was constantly to remove it and have an implant. Dr. Etemad did a tricky root canal on my molar. Why tricky? This was the third time a different dentist does a root canal for it. He managed the molar so well I'm still keeping my tooth even four years after other dentists and orthodontists recommended removal and an implant. It's hard to find an orthodontist to trust explaining my options and trying all avenues to save the tooth, and granted my case could have gotten worse and needed a replacement anyway and he explained that and how much it would unnecessarily cost me. If you have problematic teeth and need someone to trust in making the right choices, I can not recommend him more! read more

My dentist referred me to Dr. Etemad and Kristina as a more holistic approach to root canals. My experience has been so incredibly positive. Kristina and Dr. Etemad are warm, profesional and caring. I never feel rushed through my appointments and it's clear how much they care about doing the procedures correctly and also educating me throughout the process. Kristina is very welcoming and felt like an old friend upon meeting her. She has been quick to respond to my emails and has really calmed a lot of my worries whenever I have a question or concern. I'm hoping I won't need more root canals, but if I ever need another one, these are the people I trust. read more

I can not say enough good things about this entire care team who got me though a very tough tooth situation while I was pregnant! They were so accommodating, kind, gentle and understanding- their entire team is amazing! After several appts and root issues while pregnant, my teeth are ok and my baby boy is here. Thank you team! read more

Pacific Endodontics, PS - Endodontists Near Me - Seattle, Washington

My dentist who takes a more holistic approach referred me to Pacific Endodontics for a root canal. We spoke about their 3D Xray machine. Obviously I sought out a holistic dentist & knew that it's like buying organic vs non organic...the price will be slightly higher but worth it, in my opinion. So understanding that PE also worked with many of the same holistic principles of my dentist, I understood where I was going. I was lucky enough to be seen the same day I visited my dentist. As I sat in my dentist's chair & the work began for my new crown, we quickly realized I had bigger issues and needed to truly see what was going on w/my situation before we moved forward. Once I arrived at their West Seattle office, I was invited in. The lobby is soothing. After filling out paperwork, I was brought into an exam room. The Dr. & his assistant/office manager Kristina were amazing! Both were very engaging and enjoyable to chat with. I was evaluated & had the 3D xray then set an appt to come back & have the root canal done. Again, once I visited them for the root canal, they were awesome. She called me a couple days after the procedure to make sure all was well. I am beyond thrilled to have found my holistic dental dream team. I went thru a few lemons to find my forever people. Is it super duper cheap if you have to pay out of pocket, nope. But for me the holistic (organic) approach is worth it, the more I learn about metals in our body & how much dental health has to do with our overall health, I will gladly continue to go here. read more

I have wanted to write a review of my experience at Pacific Endodontics but never found the time until now. I needed a root canal and was referred to Dr. Etemad at Pacific Endodontics by my dentist. The entire experience was exceptional. I felt well cared for though out the procedure and beyond. Dr. Etemad's assistant Dentist, Kristina was also thoughtful and responsive. The procedure lasted 3 hours. I don't really even remember it because it seemed to go by so quickly. I was given a warm blanket and lots of nitrous oxide to help me relax. The worst part was after the procedure. I developed an infection in the site and had to get some narcotics to address the pain. I reached out to Kristina and she responded right away. If you need a root canal, which I don't wish on anyone, given my experience after the procedure, I recommend Dr. Etemad and his team at Pacific Endodontics. One side note: They have a lot of students there. There are lots of younger people getting experience and watching the procedures. I was fine with that because they need the chance to see how these things are done in the real world. But if that makes you uncomfortable you can probably ask to not have them present. read more

I had my root canal done at Pacific Endodontics by Dr. Saman Gharai, DDS and it went really well. It was a long procedure but I felt like Dr. Gharai did a wonderful job at keeping me calm, letting me know what was going on during the procedure, and being supportive ['You're doing really well", "You are almost done", etc.]. I wish I would've done the laughing gas, that way I would've been more relaxed during the procedure but overall, great experience. If I ever have to get a root canal again [hopefully not], I will go here and I will tell all of my friends! P.S. If your insurance allows it, do the laughing gas. It'll make the whole procedure a lot more relaxed and it will go by more quickly [I'm assuming]. read more

So far I have received nothing but the best care. On a referral from my dentist they fit me in on the very same day. Everyone that dealt with me seemed to be more than competent and good at what they do. Very patient and kind. Dr. Ted Pilot was great, he explained exactly what was going on and what he was doing even though the appointment went after hours. Very nice. Thanks Ted and your team for A+ help so far! read more

This place made me learn to like going to the dentist. I needed my root canal re-done -- a process I thought would be somewhere between horrific and awful -- and I genuinely dreaded my first appointment with them. But that changed after my first visit. The staff was welcoming, reassuring, helpful, and skilled. They made the procedure as enjoyable as possible, too. They offered me (several times) blankets to keep warm during the procedure, and encouraged me to listen to some podcasts during the procedure to pass the time. Their offices were really upscale and very soothing, which helped calm my nerves. The doctor, dental assistant, and office manager genuinely seemed to love what they do, and that made me feel at ease and comfortable. When I had to move my second appointment because of a scheduling issue, the office manager called me after hours to try to get me in as soon as possible. I appreciate when someone goes beyond the bounds of 9-to-5 to help a patient, and she did just that. That's real customer service. I sincerely hope I don't have to get a root canal done (or re-done) ever again, but if I do, I know where I'll be going. read more

I had the pleasure of a referral to Pacific Endodontics and scheduled my appointment at the West Seattle location of Dr. Etemed located at 2743 California Avenue SW. When you walk into the office, it feels as though you have been transported to a spa. The office is extremely peaceful, pleasant, and relaxing. The decor is beautiful with plush furnishings, cascading water, an assortment of current magazines, gourmet coffee and tea, and a calming atmosphere. I would love to work there when I retire, if there is an opening. The staff are pleasant and professional; particularly the Office Manager, Ms. Mitro. She is not only intelligent, competent, and outgoing, but fashionable. You will love her accent and attention to detail. The office is SPOTLESS and Dr. Etemad is AMAZING. He has so much energy, but will put you at ease. He is kind, funny, friendly, and extremely knowledgeable. He has a natural gift for explaining the procedure that can help anyone understand what needs to be done and why; that is why he also teaches. It is obvious that he loves and takes pride in his work. I didn't experience an ounce of pain following the procedure and healed without any complications. If I could come up with one negative, I would; but I can't. I would highly recommend Dr. Etemed without reservation. Jaye W. read more