OMG if you see the woman at the front desk talking on her gold cell phone case, just turn around…read more She's obviously not happy to be there. Completely different experience than communicating with Gary and Marcus. If my only contact at the facility was her I definitely wouldn't have gotten a unit eek ... My word that is one cranky person - I'm not even upset I'm more shocked at her nonsense lol I'm not taking away any stars bc of one crabby woman but Lordy stay away if you want help or have any questions. The facility is still clean and I want to reiterate Gary and Marcus are absolute rock stars!!

Have been here since they opened and couldn't complain until now.... In the last year the "one and…read moreonly" elevator has been out of service about 5 times. I don't think I need to explain what a big inconvenience this. If your someone that might need to move stuff out of your storage on a regular you might want to look at another place

Makes it impossible to make over the phone or online payments. The people that work there are…read moreextremely nice and very helpful. Nothing against the people that work there strictly on trying to make a payment. Don't even bother trying to access your account online because they make it damn near impossible again not the people, but I'm sure it's the company

I thought this storage was great but I was fooled,they will get over on you please run from this…read moreplace you will get robbed by employers. I'm very organize and the response from them was " they had to do inventory to sale" whatever. The worse place

Oakley Gateway Self Storage has been a really easy and positive experience. Renting a unit online…read morewas simple, and once everything was set up, there was very little need to interact with anyone, which made the process even more convenient. The facility is always clean and feels safe, the staff is friendly when you do see them, and the bathroom is well maintained. Overall, it's a clean, secure, and hassle-free storage option that I would definitely recommend. I want to highlight how incredibly helpful the staff is here. Anytime I've had a question or needed help, they've been patient, understanding, and truly focused on finding a solution. They take the time to listen and make sure everything is handled smoothly, which makes the whole experience stress-free. It's clear they genuinely care about their customers, and that makes a big difference. Reasonably priced!

We bought a new home in Oakley but the builder can't turn over the new home until a couple of…read moremonths after we purchase. We sold our old home first and we have to move out and store our belongings for a couple of months. Oakley Gateway Self Storage is just a mile from our newly built house so we decided to store our belongings there. The process was very simple. We didn't have a hard time getting a unit and renting one. We opted for the biggest unit and the unit was on the ground floor. We don't want the hassle of going up and down the elevator and staying on the ground floor is convenient. Getting access to the building is easy and requires you to have your access number at the gate. They also have us a discounted rate on our second month and the monthly rate is reasonable. We only rented the unit for a couple of months and the process was easy and we didn't encounter any setbacks or complications during our stay at their unit. Management was very helpful if you have any questions. My only issue is when you try to call their direct line, they always take you to their voicemail. We had a hard time talking to a live person on the phone. Aside from that, we had a good experience with Oakley Gateway Self Storage

Ivon is the best!!! Storage is what it is but it's the people who make it a positive experience…read more Every time I have a question or a concern, Ivon is super responsive and goes out of her way to help me any way she can. She should really teach a customer service course, because she is great. I can't say it enough. Makes all the money I am spending at Public Storage, not seem so bad :-)

Got another unit this morning and Ivon was there to help. Ivon is totally awesome, very respectful…read moreand polite and also very knowledgeable and has always been there to help me with my needs and answers all my questions with no hesitation. She keeps her facility well-maintained and very clean. I would most definitely recommend the Oakley Public Storage facility and for the best customer service I would ask for Ivon. 10/10

Total rip-off. I gave them debit card # over the phone to pay for storage & within minutes my…read moreaccount was hacked. They kept repeating it & I had to close my bank account & replace the card. Also, when I tried to close the storage locker out on the 1st of the month, they made me pay for the entire month. Very expensive for the lousy service offered. STAY AWAY! DON'T TRUST THEM!

Disgusted, ive had my belongings here for a year and came to retrieve my stuff to find everything…read moreCOVERED IN MICE DROPPINGS AND URINE. All my furniture WAS brand new and everything is DESTROYED!!! Mice dropping are EVERYWHERE even in the hallways. They have a huge problem and im beyond pissed !!!ZERO STARS!!!! SAVE YOUR STUFF AND YOUR MONEY!!!

BEWARE! Dont trust this place. I bought a storage unit and the total cost was over 1200 dollars…read moreafter 3 dump runs in a big 11 ft by 10 van ! They have me the custimer namr at 1st last name Callins , then when after we cleaned Chris the employeeat the desk told Kisti that we had been done cleaning Serigio Ortegas unit ! Why is he providingfalse statements??? . There was over 70 boxes in that unit and had insulation hanging from the sealing, it was hard to work inside with all that insulation floating in the air. When we opened them, 100% of them had cleaned out garbage inside or garbage, the type you sweep off the floor in them with durt and different peoples information ( not 1 person ) I also asked for the lean information and it did not match any of the random information we found. 100% off all WAS GARBAGE. Also Chris and his manager Kristi are not friendly at all. I ask myself How can There be over 70 boxes and they all had garbage Clean out in them. I asked for help and the manager hung up on me threatening to red flag me ( forcing the clean out ) Then hung up. Chris the employee at the desk has no people skills and would get mad when talking, i am a very calm person and asked him to not talk to me that way. I hope they didn't clean out other units and stuffed garbage in this 10×30 unit. We had the worst time cleaning that. Guys it was ALL SWEEPED UP GARBAGE IN EVERY BOX, ALL OF THEM. A normal tenant would not pay for a 10×30 for 2 years and pack garbage. IN MY OPINION, I WILL NEVER RECOMMEND THIS PLACE EVER EVER. BEWARE! SUPER RUDE EMPLOYEES . Except for the young guy he was calm and collected. HORRIBLE EXPERIENCE the owner needs to teach them customer services skills . Karma is real and this felt like a sure set up. We drove 2 hours each way 3 times to clean the unit. Be careful doing business with this facility please DONT TRUST THEM. At the end i asked christo give me my receiptfor the cleaning depositand he did not know how to work the computerasking for help on the phone. HE WAS RUDE, HE ASKED FOR MY DL AGAIN AND SNAPPEDHIS FI GERS AT ME !!!. HORRIBLE PERSONALITY

I cannot say enough about the three ladies (Melissa, Tori & Kim) at Brentwood Storage! They came…read morethrough with an unusual request I had for storage, they are amazing and I highly recommend them. I needed a drive up unit that would accommodate my car for 10 days, not only did they find a special I could use towards that, as I really did not want to pay a full month. The unit was SPOTLESSLY CLEAN! It looked absolutely brand new, inside and out. There is easy access in an out of the facility, with alarm setting on your unit as you go in and out. I could go on and on, but you get the idea! Thank you ladies for your assistance in my request and coming through with amazing service!

Great service! I accidentally left my unit unlocked. Someone called me after they noticed and I was…read moreable to go down and secure it right away. Hours of access are great, until 10pm!!

Oakley Self Storage is a great place. Their staff is always very helpful and the quality of service…read moreI have received is strong. I originally got a ground level unit to briefly store a vehicle, then downsized and moved upstairs to a climate controlled space. Access is incredibly easy and everything was stored safely and coolly upstairs. And all at a VERY competitive price. I highly recommend Oakley Self Storage.

We just moved to Oakley and we realized that we need storage space inside the garage. We checked…read moreYelp and found Summit Garage Storage. He has a lot of 5-star reviews and we decided to call Ian -the owner and ask him for a quote for installing overhead racks. Ian has a lot of knowledge and experience in installing overhead racks. After measuring, he gave me several options on where and the size of racks I can install. After several considerations, I opted for a corner rack with two 4'x8' racks connected at the corner of the garage. He came on the scheduled installation date. He was very professional. He advised me that he has to replace one of the 4'x8' since it will be too long and will be in the way of the garage door railings. He did a good job and I was satisfied with his work and product. The overhead racks are sturdy and just about the right size. Since he installed a shorter rack, he lowered the price of the material installed. He's very honest and fair in his services. If you want to install overhead racks inside your garage, I highly recommend Summit Garage Storage. You'll be satisfied with his work and expertise.

Straight shooter! Decent pricing, good work, finished the job on time!…read more The overhead racks looks good and sturdy!

BAIT & SWITCH. Beware, they routinely increase your monthly rent without advance notice. You find…read moreout when the bill is due. Rental Agreement, terms & conditions state that you will be given 30 days notice by mail or email but that NEVER happens.

Easy access, convenient location. 4 stars because it can be hard to find a dolly, especially if…read moreother people are there. You're better off bringing your own if possible. Other than that, I highly recommend!

If a storage unit you need BELIEVE ME Live Oak Storage 1315…read moreMain Street Oakley CA is definitely the place you want to check out First Just call 925 625 8488 Family operated and the Best Price in Contra Casta county

The one star rating is for the uneven gravel all over the location. It doesn't matter how slow you…read moredrive it's terrible all around! You can't help but worry about popping a tire or ruining the undercarriage of your vehicle. This should be corrected as soon as possible!! I'm sure the owner wouldn't want a lawsuit for ruining someone's car.