Could NOT of had a better experience renting from here. Sandy is super accommodating! She…read moreabsolutely went above and beyond. 5 star experience isn't good enough of a rating. When i moved out, i broke a mirror of mine and she gladly cleaned it up for me. All with a very warm heart. 100% recommend anyone to rent a unit from here! Thanks so much Sandy for everything :)

As far as public storage goes, this place is pretty great. They are located right by the highway…read moreand have a pretty sizable parking lot. The place requires a code and bluetooth to get into the storage space ( depending on your floor). The inside is clean, and has temperature control. Most people who also come here are nice and follow the rules. I think my only problem is that they only seem to have 2 rolling carts and they seem to always be in use. Now Public storage as a company has awful customer service and the hold times have been up to 45 minutes for me in the past. But this actual facility is well kept and secure.

My name is Jacob, and my wife and I would like to express our gratitude for the continued…read moreexceptional service we have received from your onsite manager/customer service representative - Derrick. Please note, we have been customer's of ABBA Self Storage for a couple of years renting an RV Storage Space and recently added a self storage unit, and over a period of time we have had questions and/or concerns that needed to be resolved; and Derrick has been exemplary in all areas while assisting - (Technical, Friendliness, Attentiveness, and Professional). He definitely displays an example of great customer service and appears to be sincere in wanting to assist customer's in resolving issues and or answering questions. Derrick represents the company well.

I have been with ABBA Storage for the last 12 years and the service & value have been great. I…read morefeel very secure keeping my stuff there. I really like the on-site management and attention to cleanliness and security of the premises.

Courtney was very helpful explaining my options, made the process very simple…read more Came in to ask questions Ended up renting two units. Competitive pricing & great service. Also very chill area.

terrible business ethics, no customer service & all they want is more money. They offer no help &…read morewon't fix any issues you have.

It's been a long time since I needed storage. I am impressed with this place as far as the setup…read morevia app. I feel confident about the security of this place. It is new so it is very clean. We are very happy and impressed with how Chris walked us through the process. Highly recommend this place for your next storage.

Dropped in without an appointment and there was a sign on the door that staff was out to lunch. The…read morewoman opened the door and let us wait inside where the AC was and helped us anyway! Very impressive. Felt a warm welcome. Was shown different locations based on our needs. Glad this new build is finally open and wish it much success.

These guys are terrible! I rented a unit tor one day , never moved on and after double checking…read morewith my movers determined the space was too small. I explained and they at first would not let me cancel? Said their system doesn't do refunds.... After waiting for a call from manager after 3 days I just disputed on my credit card. Run away . Customer service doesn't apply here .

Friendly & helpful staff. Good price for the size unit I'm renting. It looks to be very secure.read more

We were so happy with this place! Conveniently located and gated. Super nice people. Sadly, we just…read moremoved out of state and had to say goodbye to this sweet spot. :-)

Been storing my boat here since February and have had nothing but good experiences. Jackie was able…read moreto accommodate me on last minute notice and has always been friendly every time I see her. She is very committed to doing what she can to keep the lot secure and genuinely cares about managing the business. Last month, I was sitting waiting for my turn to exit the gate as someone was entering. After the vehicle entered, another vehicle snuck in before the gate closed and drove around the truck that opened the gate. There is a strict policy that states everyone must go in and out one at a time in order to prevent unwanted people out. Jackie happened to be watching and immediately got in her vehicle and chased the unauthorized vehicle down. This was first hand proof to me that Jackie actually cares about keeping this lot secure and is very attentive to what's going on in the lot. It made me feel better about storing my boat here knowing that it's in good hands.

Disappointing Experience Handling a Rat Infestation…read more I have been renting a unit at Public Storage on Pacheco Blvd in Martinez since January 2026. Unfortunately, in early June, I discovered evidence of a rat infestation affecting my storage unit. I found what appears to be rodent contamination on items stored inside my unit, despite the fact that I do not store food, pet food, or anything else that would reasonably attract rodents. As soon as I discovered the issue, I notified the property manager, Alex. To his credit, he agreed that pest remediation was needed. However, more than two weeks have passed since I reported the problem, and as of this review, no pest control company has been brought in to address the rat issue. The delay has been frustrating, especially considering the potential risk to customers' belongings. I also requested to be moved to a clean, unaffected unit at no additional cost. Alex relayed my request to the district manager, Billy, who ultimately denied the request. I was disappointed that no reasonable accommodation was offered, particularly given the circumstances and the ongoing concerns about contamination. What bothers me most is not that rodents were found at the facility. Unfortunately, pests can be a problem anywhere. What matters is how management responds when a customer discovers a problem. In my case, I reported the issue immediately, asked for help, and proposed reasonable solutions. Instead, I have been left waiting while the problem remains unresolved. Customers rent storage units because they expect a clean and secure environment for their belongings. If you are considering renting at this location, I recommend asking detailed questions about pest control procedures, response times, and available options if your unit is affected by rodents. I hope Public Storage takes this feedback seriously and improves how these situations are handled going forward. At a minimum, customers deserve timely action, clear communication, and practical solutions when problems like this arise.

Quality of service was great Michelle was patient with me throughout the whole processread more