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Pyramid Movers

4.6 (137 reviews)
Closed 9:00 am - 5:00 pm

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3 hours

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100%

Services - Pyramid Movers

In-state moving

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rotting food hidden behind boxes

Initially, we had a great experience working with Pyramid movers. They were responsive and professional. They asked for photos of the house, which we provided, and I also sent an inventory list I had uploaded to Unpakt.com for extra clarity. We were quoted $4320 total to pack and move our 3 bedroom house 29 miles, which felt reasonable. We were moving on short notice and were unsure how much we'd be able to pack ourselves, but they were flexible with our plans which was great. We ended up packing our garage and most of the bedroom, which is around 25% of our stuff. Things felt rushed on both days, like they were too small a crew for this job. We didn't think much of it. We were charged $3640 + left $600 in tips, so $4240 total. Unfortunately the crew was not able to fit everything. We had to pack, load and unload 2 more car loads ourselves in the following days. The crew was polite but didn't wear any shoe covers, which brought a lot of dirt into both houses that we had to clean up afterward. This was disappointing but not a big deal. Things really turned south when we started unpacking. We noticed our furniture was also very dirty. Cream colored sofa pieces were almost entirely unwrapped, seemingly left and even dragged across dirt in the truck or outside, we aren't sure. The packing was very inconsistent. Some items were packed with obvious care, and many were packed with what seemed like no consideration. We found multiple pieces of damaged furniture, loose knives, unwrapped glass, leaking cleaning liquids. Things like webcam lenses, our label maker, light bulbs and chef's knives were packed with no wrapping. Soap leaked onto an unsealed solid wood desktop, and one of the crew told us 'its just extra clean now'. We still haven't found the source of the leak. There was even a full sized wardrobe box packed to the brim with the contents of two of our utility closets. The box was so heavy we couldn't move it ourselves, and had to unpack it by cutting it open on the side. We did this urgently once we realized that liquids like hydrogen peroxide and isopropyl alcohol were packed sideways on top of a pile of paper items, electronics, and unwrapped glass jars. Our trash can was full of kitchen items, speakers were packed loosely into pieces of our couch. 2 broken lampshades, suits removed from hangers and squished into boxes. Many of our electronics were packed carelessly - cables cranked to the side, tons of stuff still plugged in and pressing against ports in boxes, even a PC with a glass side panel packed in to a box so small that the box flaps were folded over the top to close it. We also found that a non trivial number of boxes were in the wrong rooms, that many of the boxes packed by the crew were missing labels and in many cases did not cross out our old labels (reused boxes) so things were put in the wrong rooms based on the old labels. Most dissapointingly, we were never told about any of the furniture dirt or damage and some of it was impossible to have not noticed. After telling the team about issues we were seeing, they were very responsive and asked us for all the photos we could send them, and wanted to make things right. We initially asked for a 25% refund, after considering the days we spent cleaning, making trips back to our old house, moving boxes into the right rooms, and the cost of our damaged items. As we continued unpacking and finding more damage, we asked for 30% instead, which would be $1270. Unfortunately the owner wanted to apply this 30% to only the time the crew spent packing, which was $360. We were told they could do $400. This offer was insulting. The cost of our damaged items alone surpassed $400, and the packing was not the only problem. Our furniture and other belongings were damaged, dirtied and misplaced during this move. 8 days after we moved, behind and under 2 layers of boxes, we found a large cooler full of rotting food that we explicitly told the crew had food from our freezer in it. The owner bumped our reimbursement to $550. I have hired movers 5 other times in my life and never had such an awful experience. Seeing all these good reviews I do not know what happened. Do not recommend. Gave 2 stars instead of 1 because the crew were nice, and Tyler in the office was very nice and did his best to help us out.

One of two trucks they used to move us from Martinez, CA to Genoa, NV

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Ask the Community - Pyramid Movers

Review Highlights - Pyramid Movers

When it came time for moving day, I had a father/son team (both named Jimmy) there to help with my move.

Mentioned in 24 reviews

Read more highlights

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Sunny Moving Company - Sunny Moving Trucks

Sunny Moving Company

(577 reviews)

I needed help moving a bedroom + living room + dining room in within San Francisco…read more Sunny quickly and clearly communicated with me, and they were available both via Yelp and by phone. It was easy to make a moving reservation. The movers were punctual and worked quickly/diligently. They wrapped all items and took care to protect our furniture. They moved us at a good price. I would use them again and recommend them to any friend moving.

Reliable, efficient, and a good value!…read more We found them by Googling and looking at Yelp, they have very high ratings which I now know why. This was for a one-way move from the Bay Area to Nevada, about a 4+ hour drive. Cost: reasonable and better than some other companies which wanted much much more. Fixed price based on what I described we had to move. I conferred w Nancy via phone, text, email. 4% fee if credit card is used. $200 deposit, can pay by cash/check/Venmo or Zelle. I used a cash app. There's no written contract. Moving day: Last month: movers Bao & Deng, don't speak English but seemed to understand us. Owner/supervisor Nancy came to out house to see, a surprise! Their moving truck was clean. Moved items from house and storage facility. They padded and plastic wrapped bigger items like sofa, dresser, desk, etc. They are efficient and know their stuff - what would've taken me and my family 3-4 hours to move they finished in 30 minutes! Nothing broken, nothing damaged. Payment: $200 cash tip each. $2,100 final payment via Cash App. Reliable, efficient movers, would use them again!

Quantum Moving - Free Price Quotes, Call Today!

Quantum Moving

(206 reviews)

My family used Quantum to move our 4 bedroom house less than 5 mi away to our new home. Dan and his…read morecrew were professional and punctual from the initial walk through to take inventory of our items to moving day. Everything was explained clearly and pricing was transparent. The move went smoothly and efficiently. We had 3 movers and from start to finish it took 4 hours and 15 min. Hopefully we won't be moving again anytime soon but if we do ever need to use a moving company again, I will use Quantum.

This is a review for a move done back in July 2025. Moving into a new house and having a newborn…read morehas delayed my response haha. We were moving to Concord from Daly City and were looking for a reputable company. We had initially booked with a moving company we had used 2 times prior. We liked their service but they were expensive, even with the return discount, so we looked further into it. Was able to find some reviews about Quantum on Reddit and read further on yelp and google. It was pretty last minute on our end. Their pricing was significantly better than some of the other moving companies we had found but their reviews/ratings were very high so we were motivated to get something on the books. I spoke directly with the owner, they had to get creative because they had other people booked (move us out of our house on day 1 and move into house on day 2) but he was able to squeeze us in. Come move out day, their crew comes over and they are under the impression that they are moving everything out and into the new house today. Not a huge deal for us but me and wife would have to split our forces up because I had to stay and clean and do our walk thru with landlords at the original house. So maybe little tip, just confirm the owner and the scheduler are on the same page? That said, wasnt a huge deal for us and it totally worked out better that all of our stuff was getting moved in that day. I'll just be brief about the moving portion of things. The team that came out was absolutely A PLUS. These guys were machines and they took such great care of our stuff. Everything was wrapped up and protected. If you know anything about Daly City homes, you know theyre cramped and have steep stairs, these guys moved masterfully around everything and were quick about it. As for the new house, the logistics didnt get any better. We moved into a trilevel townhome and my 8 month pregnant wife oversaw them. She was absolutely amazed by how quickly and carefully these guys went up and down the 3 flights of stairs. They were patient with her giving directions on where to move things. Couldnt have asked for a better group of movers. Hopefully we dont have to move anytime soon. But if we did, for sure would call Quantum Movers.

Jay's Small Moves - Luis and Jaime after the quick move in!

Jay's Small Moves

(435 reviews)

West Oakland

If I could give 10 stars, I would!…read more The movers showed up on time and SWIFTLY moved my 20 self packed bins, disassembled a bed frame, took my old desk and chair for recycling, beat me to the new address and got me moved in with the bed reassembled in 2 hours COLD! Added bonus: the move came to just over 500.00 for a move from El Cerrito to Oakland. A few years ago, Starving Students did the reverse move in 5 hours and charged me more than double. I'd move again just to have this level of service!

Not sure how I drew the short end of the stick with this one…read more.. I hired Jay's Small Moves for a packing job only. I had alternative plans for the moving portion. My packers came on time and ready to go and finished in close to the quoted time. That's where the positiives end. I needed help due to physical limitations and I feel like I've been taken for a ride. Everything I owned had been haphazardly shoved into boxes with minimal padding (and in some cases, my own clothing used as padding). Things were sloppily labeled and it took me weeks to wort thru all of the boxes labeled vaguley (i.e. "Closet Stuff", "Kitchen") with no further indication of what was actually in most boxes. My laptop was shoved into a box without padding and pressed against the cardboard. It's now dented and wont turn on. Empty boxes from the pantry and essentially trash had been packed away, even though I requested no perishables or open items be packed. Items of note that were thrown into a box without care/packaging: - glass scale - my MacBook Pro (not functioning anymore) - culinary spray bottle (broke) - dirty pans from the stove (I requested these be left on the stove for future use) - matching shoes in DIFFERENT boxes - various office/computer electronics (jostling around, no padding) I still need to do a full audit of damages caused by careless packaging, but just the laptop and immediately noticeable damaged office equipment is thousands of dollars of damage. So the realtively affordable packing job costed me much more than anticipated in damages, time, and overall effort. If you hire these guys, you'll need to watch them like a hawk and I pray you're not disadvantaged in a way they think they can take advantage of.

West Coast Moving Systems - Local movers.  Long distance movers.  Storage. Movers Oakland. Movers San Francisco.  Movers San Jose. Local moving company. Movers near me.

West Coast Moving Systems

(657 reviews)

East Oakland

We've used WCMS twice now, once to move from the Bay Area to LA, and then again to move back up to…read morethe Bay. Both times they were remarkably punctual and professional, and all of our belongings and furniture were perfectly intact. Special recognition for Roberto and Jose, who handled everything with grace despite the Bay Area local help not showing up, and the new apartment being pretty much all stairs. They were tremendous, and we will absolutely use WCMS for any future moves.

Just talked to them to get an estimate and they told me they charge 11% fuel charge based on the…read morehourly rate and number of hours worked. I asked why when fuel is not being consumed while loading / unloading. The answer that is what we do. Wow, that is strange to charge $13.00 per hour for a truck not using fuel. Additional there is a min 30 min travel time charge which would be an additional $65 for this move. Not using them! This also appears to be illegal in California "Unfair Competition Law (UCL): Charging for a service not rendered (like fuel not used) can be argued as "unfair or deceptive" under California Business and Professions Code § 17200, especially if the surcharge is used as a hidden profit center rather than a cost recovery tool." Below is a reply and here is my response: The information about the fuel fee was presented to be based on a percentage of the total move time. Not your actual cost, which I would have been okay with. I'm not asking for anything to be waived, just transparency. Your remarks about your family are completely out of line. It's clear you want to change the subject from your questionable practice and make this personal. It is not personal. I don't know you other than how you have presented your business here. Very Questionably. I see you removed your statements about your family business. I provided the law that it appears you are not following in a private message. Here it is again: Unfair Competition Law (UCL): Charging for a service not rendered (like fuel not used) can be argued as "unfair or deceptive" under California Business and Professions Code § 17200, especially if the surcharge is used as a hidden profit center rather than a cost recovery tool.

Pyramid Movers - movers - Updated May 2026

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