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    Pyramid Movers

    4.6 (138 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - Pyramid Movers

    In-state moving

    Out-of-state moving

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    rotting food hidden behind boxes

    Initially, we had a great experience working with Pyramid movers. They were responsive and professional. They asked for photos of the house, which we provided, and I also sent an inventory list I had uploaded to Unpakt.com for extra clarity. We were quoted $4320 total to pack and move our 3 bedroom house 29 miles, which felt reasonable. We were moving on short notice and were unsure how much we'd be able to pack ourselves, but they were flexible with our plans which was great. We ended up packing our garage and most of the bedroom, which is around 25% of our stuff. Things felt rushed on both days, like they were too small a crew for this job. We didn't think much of it. We were charged $3640 + left $600 in tips, so $4240 total. Unfortunately the crew was not able to fit everything. We had to pack, load and unload 2 more car loads ourselves in the following days. The crew was polite but didn't wear any shoe covers, which brought a lot of dirt into both houses that we had to clean up afterward. This was disappointing but not a big deal. Things really turned south when we started unpacking. We noticed our furniture was also very dirty. Cream colored sofa pieces were almost entirely unwrapped, seemingly left and even dragged across dirt in the truck or outside, we aren't sure. The packing was very inconsistent. Some items were packed with obvious care, and many were packed with what seemed like no consideration. We found multiple pieces of damaged furniture, loose knives, unwrapped glass, leaking cleaning liquids. Things like webcam lenses, our label maker, light bulbs and chef's knives were packed with no wrapping. Soap leaked onto an unsealed solid wood desktop, and one of the crew told us 'its just extra clean now'. We still haven't found the source of the leak. There was even a full sized wardrobe box packed to the brim with the contents of two of our utility closets. The box was so heavy we couldn't move it ourselves, and had to unpack it by cutting it open on the side. We did this urgently once we realized that liquids like hydrogen peroxide and isopropyl alcohol were packed sideways on top of a pile of paper items, electronics, and unwrapped glass jars. Our trash can was full of kitchen items, speakers were packed loosely into pieces of our couch. 2 broken lampshades, suits removed from hangers and squished into boxes. Many of our electronics were packed carelessly - cables cranked to the side, tons of stuff still plugged in and pressing against ports in boxes, even a PC with a glass side panel packed in to a box so small that the box flaps were folded over the top to close it. We also found that a non trivial number of boxes were in the wrong rooms, that many of the boxes packed by the crew were missing labels and in many cases did not cross out our old labels (reused boxes) so things were put in the wrong rooms based on the old labels. Most dissapointingly, we were never told about any of the furniture dirt or damage and some of it was impossible to have not noticed. After telling the team about issues we were seeing, they were very responsive and asked us for all the photos we could send them, and wanted to make things right. We initially asked for a 25% refund, after considering the days we spent cleaning, making trips back to our old house, moving boxes into the right rooms, and the cost of our damaged items. As we continued unpacking and finding more damage, we asked for 30% instead, which would be $1270. Unfortunately the owner wanted to apply this 30% to only the time the crew spent packing, which was $360. We were told they could do $400. This offer was insulting. The cost of our damaged items alone surpassed $400, and the packing was not the only problem. Our furniture and other belongings were damaged, dirtied and misplaced during this move. 8 days after we moved, behind and under 2 layers of boxes, we found a large cooler full of rotting food that we explicitly told the crew had food from our freezer in it. The owner bumped our reimbursement to $550. I have hired movers 5 other times in my life and never had such an awful experience. Seeing all these good reviews I do not know what happened. Do not recommend. Gave 2 stars instead of 1 because the crew were nice, and Tyler in the office was very nice and did his best to help us out.

    One of two trucks they used to move us from Martinez, CA to Genoa, NV

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    Page 1 of 4

    Ask the Community - Pyramid Movers

    Review Highlights - Pyramid Movers

    When it came time for moving day, I had a father/son team (both named Jimmy) there to help with my move.

    Mentioned in 24 reviews

    Read more highlights

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    Dennis and his crew were excellent for our short distance move. We had a LOT of stuff and they…read moremoved everything quickly and carefully. They also helped pack some stuff, especially the kitchen, that we were unable to pack due to lack of time/energy. The price is fair and competitive and they were able to do it in a day. They also helped disassemble and re-assemble furniture and put everything exactly as we like. The communication was great and they are just great guys in general. We ultimately chose them over other movers also because during the consultation stage, they facetimed with us and discussed quotes after seeing our place during facetime. I think that's important because we had key items we wanted to make sure were safe and they could also see how much stuff we had and prepare the right amount of people and time. I really valued the thoroughness before the move and during the move. We have recommended them to all our friends and will use them for all future moves.

    Danny, Frank, and Alex, superb character, friendly, helpful, and very patient!…read more We just moved on Saturday, and spent 11.5 hours with these amazing gentlemen. They were so organized, focused and quick ! They packed our belongings so quickly, and threw out all our trash for us. We moved 14 years of belongings, from the North Bay to the South Bay. Very easy move, reasonable prices. Cortez the owner is super helpful and professional, he worked with our budget, helping us workout the pricing to work for us. We would definitely hire them again, if we ever needed movers.

    Seven Bridges Moving

    Seven Bridges Moving

    4.9
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    Seven Bridges Moving sent me Tyler.and Frank, and let me tell you about this experience…read more.. . ..Tyler and Frank are two of the best persons and movers I've ever dealt with in my life. They help me move a lot of my smaller items, organize my things, they were timely, friendly, and very professional. They made my moving experience so painless, and I was on my last leg, very exhausted. They were kind to my dog, they helped in every way a person moving needs help. And I am very appreciative because their attitudes were amazing, none of my items were broken, everything was transported without any nicks, chips, or anything breaking at all. Everything was intact. I moved from Pleasant Hill California to Merced california. I will definitely do business again with them when I move. I very much recommend seven britches moving because not only are they very reasonably priced, their movers actually take the time and take care of your things, do the best of their ability, that everything arrives intact. This was probably the best experience I've ever had moving. I can't believe moving could be this easy! thank you frank, thank you tyler. And thank you Seven Bridges Moving! Can't wait to do business with you guys again!

    This was our first time using movers ever so I reached out to a couple moving companies. Seven…read morebridges moving was very responsive and I believe their prices are very competitive. We were only moving furniture locally (about 20 mins from point A to point B), but we didn't want to deal with moving our furniture they were very fast and efficient! Everything was packed nicely to protect the furniture. They laid out carpet mat things to protect the floors. Would definitely use them again!

    Pure Moving Company

    Pure Moving Company

    4.9
    (884 reviews)
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    All I can say is WOW! This was truly white glove service from start to finish…read more It all started with James, who was incredibly knowledgeable, professional, and genuinely kind. He walked me through every step of the process, answered all of my questions, and even helped me find every available discount. From the very first phone call, I felt I was in great hands. When the moving team arrived, Sasha (Alex), Zhenya (Eugene), and Sergey (Serge), that's when the real magic happened. These three are like modern day Spartans: strong, precise, efficient and incredibly patient. They immediately earned my complete trust. I was moving from a two-bedroom apartment (Dublin, CA to Danville, CA) filled with fragile furniture, glass pieces, mirrors, artwork, and a massive 9 foot tall, extremely heavy mirror. I honestly didn't think it was possible to move everything without damage. The way they wrapped and protected every single item was beyond impressive. There was simply no chance anything could break. They completed the entire move, including carefully wrapping, loading, transporting, unloading, and placing everything exactly where I wanted it, in less than 8 hours. The anxiety and stress of moving disappeared the moment I saw how professional and organized they were. The service felt truly VIP, the pricing was very affordable, and the entire experience was completely hassle-free. If you're not booking this company, you're missing out. I highly recommend them, especially James, Sasha, Zhenya, and Sergey. They went above and beyond, and I am sincerely grateful for everything they did. Thank you, James, Sasha, Zhenya, and Sergey! You made what could have been a stressful day an absolutely exceptional experience. I will recommend you to everyone I know!

    Avoid this company. We hired their full-service moving…read morepackage for a long-distance move that cost over $11,000. The amount of damage to our belongings was shocking. Numerous items arrived scratched, broken, stained, or otherwise damaged because they were packed and handled carelessly. Many belongings were simply thrown into boxes without proper wrapping or protection, and hardware needed to reassemble items was separated or lost. Several pieces of furniture arrived scratched and dirty, and some were not reassembled correctly. Our moving dolly also disappeared during the move. The damage was not limited to a single item or isolated mistake--it affected belongings throughout our shipment and created weeks of frustration as we unpacked and discovered additional problems. On top of the damage, the crew packed and transported items we had specifically set aside and clearly instructed them not to move. We had already arranged for those items to be picked up at our old home, only to find them delivered to our new home more than six hours away. I gave the company the opportunity to make things right and worked with customer service for weeks. Their final offer for the extensive damage and missing property was just $300. When I explained that this was not an acceptable resolution, communication stopped altogether. For an $11,000 full-service move, I expected professional packing, careful handling, and accountability when things went wrong. Unfortunately, that was not our experience.

    Pyramid Movers - movers - Updated June 2026

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