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    Pyramid Movers

    4.6 (137 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Pyramid Movers

    In-state moving

    Out-of-state moving

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    rotting food hidden behind boxes

    Initially, we had a great experience working with Pyramid movers. They were responsive and professional. They asked for photos of the house, which we provided, and I also sent an inventory list I had uploaded to Unpakt.com for extra clarity. We were quoted $4320 total to pack and move our 3 bedroom house 29 miles, which felt reasonable. We were moving on short notice and were unsure how much we'd be able to pack ourselves, but they were flexible with our plans which was great. We ended up packing our garage and most of the bedroom, which is around 25% of our stuff. Things felt rushed on both days, like they were too small a crew for this job. We didn't think much of it. We were charged $3640 + left $600 in tips, so $4240 total. Unfortunately the crew was not able to fit everything. We had to pack, load and unload 2 more car loads ourselves in the following days. The crew was polite but didn't wear any shoe covers, which brought a lot of dirt into both houses that we had to clean up afterward. This was disappointing but not a big deal. Things really turned south when we started unpacking. We noticed our furniture was also very dirty. Cream colored sofa pieces were almost entirely unwrapped, seemingly left and even dragged across dirt in the truck or outside, we aren't sure. The packing was very inconsistent. Some items were packed with obvious care, and many were packed with what seemed like no consideration. We found multiple pieces of damaged furniture, loose knives, unwrapped glass, leaking cleaning liquids. Things like webcam lenses, our label maker, light bulbs and chef's knives were packed with no wrapping. Soap leaked onto an unsealed solid wood desktop, and one of the crew told us 'its just extra clean now'. We still haven't found the source of the leak. There was even a full sized wardrobe box packed to the brim with the contents of two of our utility closets. The box was so heavy we couldn't move it ourselves, and had to unpack it by cutting it open on the side. We did this urgently once we realized that liquids like hydrogen peroxide and isopropyl alcohol were packed sideways on top of a pile of paper items, electronics, and unwrapped glass jars. Our trash can was full of kitchen items, speakers were packed loosely into pieces of our couch. 2 broken lampshades, suits removed from hangers and squished into boxes. Many of our electronics were packed carelessly - cables cranked to the side, tons of stuff still plugged in and pressing against ports in boxes, even a PC with a glass side panel packed in to a box so small that the box flaps were folded over the top to close it. We also found that a non trivial number of boxes were in the wrong rooms, that many of the boxes packed by the crew were missing labels and in many cases did not cross out our old labels (reused boxes) so things were put in the wrong rooms based on the old labels. Most dissapointingly, we were never told about any of the furniture dirt or damage and some of it was impossible to have not noticed. After telling the team about issues we were seeing, they were very responsive and asked us for all the photos we could send them, and wanted to make things right. We initially asked for a 25% refund, after considering the days we spent cleaning, making trips back to our old house, moving boxes into the right rooms, and the cost of our damaged items. As we continued unpacking and finding more damage, we asked for 30% instead, which would be $1270. Unfortunately the owner wanted to apply this 30% to only the time the crew spent packing, which was $360. We were told they could do $400. This offer was insulting. The cost of our damaged items alone surpassed $400, and the packing was not the only problem. Our furniture and other belongings were damaged, dirtied and misplaced during this move. 8 days after we moved, behind and under 2 layers of boxes, we found a large cooler full of rotting food that we explicitly told the crew had food from our freezer in it. The owner bumped our reimbursement to $550. I have hired movers 5 other times in my life and never had such an awful experience. Seeing all these good reviews I do not know what happened. Do not recommend. Gave 2 stars instead of 1 because the crew were nice, and Tyler in the office was very nice and did his best to help us out.

    One of two trucks they used to move us from Martinez, CA to Genoa, NV

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    This was very good quick and clean thank you Jimmy and Luis very cool rad guys #epicmovers

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    Page 2 of 4

    Ask the Community - Pyramid Movers

    Review Highlights - Pyramid Movers

    When it came time for moving day, I had a father/son team (both named Jimmy) there to help with my move.

    Mentioned in 24 reviews

    Read more highlights

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    I needed help moving a bedroom + living room + dining room in within San Francisco…read more Sunny quickly and clearly communicated with me, and they were available both via Yelp and by phone. It was easy to make a moving reservation. The movers were punctual and worked quickly/diligently. They wrapped all items and took care to protect our furniture. They moved us at a good price. I would use them again and recommend them to any friend moving.

    Reliable, efficient, and a good value!…read more We found them by Googling and looking at Yelp, they have very high ratings which I now know why. This was for a one-way move from the Bay Area to Nevada, about a 4+ hour drive. Cost: reasonable and better than some other companies which wanted much much more. Fixed price based on what I described we had to move. I conferred w Nancy via phone, text, email. 4% fee if credit card is used. $200 deposit, can pay by cash/check/Venmo or Zelle. I used a cash app. There's no written contract. Moving day: Last month: movers Bao & Deng, don't speak English but seemed to understand us. Owner/supervisor Nancy came to out house to see, a surprise! Their moving truck was clean. Moved items from house and storage facility. They padded and plastic wrapped bigger items like sofa, dresser, desk, etc. They are efficient and know their stuff - what would've taken me and my family 3-4 hours to move they finished in 30 minutes! Nothing broken, nothing damaged. Payment: $200 cash tip each. $2,100 final payment via Cash App. Reliable, efficient movers, would use them again!

    Seven Bridges Moving

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    (96 reviews)

    Frank and his team moved me from Mountain View to Martinez like lightning! They were incredibly…read moreefficient while still making sure everything was handled with care. They truly went above and beyond and were happy to help in every way possible. I'll absolutely use them again for future moves and highly recommend them to anyone looking for a stress free moving experience!

    Seven Bridges Moving sent me Tyler.and Frank, and let me tell you about this experience…read more.. . ..Tyler and Frank are two of the best persons and movers I've ever dealt with in my life. They help me move a lot of my smaller items, organize my things, they were timely, friendly, and very professional. They made my moving experience so painless, and I was on my last leg, very exhausted. They were kind to my dog, they helped in every way a person moving needs help. And I am very appreciative because their attitudes were amazing, none of my items were broken, everything was transported without any nicks, chips, or anything breaking at all. Everything was intact. I moved from Pleasant Hill California to Merced california. I will definitely do business again with them when I move. I very much recommend seven britches moving because not only are they very reasonably priced, their movers actually take the time and take care of your things, do the best of their ability, that everything arrives intact. This was probably the best experience I've ever had moving. I can't believe moving could be this easy! thank you frank, thank you tyler. And thank you Seven Bridges Moving! Can't wait to do business with you guys again!

    West Coast Moving Systems - Local movers.  Long distance movers.  Storage. Movers Oakland. Movers San Francisco.  Movers San Jose. Local moving company. Movers near me.

    West Coast Moving Systems

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    East Oakland

    We've used WCMS twice now, once to move from the Bay Area to LA, and then again to move back up to…read morethe Bay. Both times they were remarkably punctual and professional, and all of our belongings and furniture were perfectly intact. Special recognition for Roberto and Jose, who handled everything with grace despite the Bay Area local help not showing up, and the new apartment being pretty much all stairs. They were tremendous, and we will absolutely use WCMS for any future moves.

    Just talked to them to get an estimate and they told me they charge 11% fuel charge based on the…read morehourly rate and number of hours worked. I asked why when fuel is not being consumed while loading / unloading. The answer that is what we do. Wow, that is strange to charge $13.00 per hour for a truck not using fuel. Additional there is a min 30 min travel time charge which would be an additional $65 for this move. Not using them! This also appears to be illegal in California "Unfair Competition Law (UCL): Charging for a service not rendered (like fuel not used) can be argued as "unfair or deceptive" under California Business and Professions Code § 17200, especially if the surcharge is used as a hidden profit center rather than a cost recovery tool." Below is a reply and here is my response: The information about the fuel fee was presented to be based on a percentage of the total move time. Not your actual cost, which I would have been okay with. I'm not asking for anything to be waived, just transparency. Your remarks about your family are completely out of line. It's clear you want to change the subject from your questionable practice and make this personal. It is not personal. I don't know you other than how you have presented your business here. Very Questionably. I see you removed your statements about your family business. I provided the law that it appears you are not following in a private message. Here it is again: Unfair Competition Law (UCL): Charging for a service not rendered (like fuel not used) can be argued as "unfair or deceptive" under California Business and Professions Code § 17200, especially if the surcharge is used as a hidden profit center rather than a cost recovery tool.

    Pyramid Movers - movers - Updated May 2026

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