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Extra Space Storage

4.0 (21 reviews)
Open 6:00 am - 10:00 pm

Services - Extra Space Storage

Vehicle storage

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2 months ago

Excellent person in charge. Very favorable interaction. Also Jax is a truly kind person.

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Emily S.

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4 months ago

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Emily S.

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3 years ago

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Emily S.

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2 years ago

Easy online process, great customer service, smooth check in and great hours and location. James is very friendly and easy to talk too.

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2 years ago

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3 years ago

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Emily S.

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5 years ago

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Emily S.

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2 years ago

great customer service. always an easy process dealing with the staff here at the concord location

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4 years ago

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4 years ago

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Emily S.

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5 years ago

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5 years ago

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6 years ago

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5 years ago

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Emily S.

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5 years ago

Great place! Really clean and Sandra was super helpful with everything we needed. Great prices too so overall very happy with everything.

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Emily S.

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6 years ago

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11 years ago

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7 years ago

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10 years ago

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8 years ago

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11 years ago

I recently had need for Extra Space and their service was good, the location is central, and the units very clean.

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Review Highlights - Extra Space Storage

Well I'll talk about that one later , for now I'd like to focus on the Solano location and the amazing God sent angel that works there...

Mentioned in 2 reviews

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I am so incredibly grateful for ZippGo! I tried going back to regular cardboard boxes that I picked…read moreup for free for a small move--big mistake! The difference in packing efficiency was so noticeable compared to my last few moves using their system, that I reached out to ZippGo this morning with a last-minute request to switch over. Even though their driver was already on the road, Sarah was incredibly responsive and quickly worked out solutions to get me what I needed in record time. Sarah and her driver, Javier's, dedication to customer service was truly impressive. That said, I'd recommend planning ahead rather than making last-minute requests like I did! Note that their drivers don't work on Sundays and Mondays, so be sure to schedule your box deliveries in advance. ZippGo's reusable box system is a genuine time-saver that makes moving so much easier and more streamlined. 10/10 would recommend to anyone moving!

Public Storage

Public Storage

(39 reviews)

When I first got there, I was in a hurry and only did the "drive by" of the unit they were going to…read moregive me. All I knew to care about was the size. I did not realize there are other things to care about when renting a storage unit. So I pay the fees for the "free month" (administrative $25, insurance $8, a lock $12.99---now 15.99). I am ok with this for it would cost me more in gas to go to my other storage unit. I thought I would be there for three months total. I got to my storage unit and started to unload. It did not smell good, like someone left something to die in there. I started become suspicious of the rat traps that were along side the building so I looked a bit more carefully at my unit. Good choice because there were dead rat stains (you know, like an outline of the victim) on the floor. Not just one, nor two but three! YUCK! Complete with body juices and hair on one!!! Even if it was cleaned up, I would be afraid of what my clothes could smell like after a vacation in storage. So why three stars and not one? The way they handled the move. They get a 5-star for customer service. I walked in the office and the guy was horrified to hear of this. He said obviously someone did not do their job. He moved me to another unit and because I was in a rush, he told me he would do all the paperwork without me there. I came back later to grab the key, move my clothes and move my stuff to the other unit. I insisted on one not in that building. My next unit was perfect, complete with a light in it. I guess someone stored food items in one of the units and rats came. There must have been another dead rat someone close in the building. Unfortunately they have to wait until people move out to find said rat. Luckily, I know eventually dead rats mummify and stop smelling. Good cause that one building smelled really badly. The options in Martinez are few...and I would have given 5 stars had it not been for the above issue. Kudos to the staff who was always friendly and helpful. Also, a good place to buy boxes.

I've been there less then a year an my space increased 3 times there no one available ever in…read moreoffice an lights don't work in my unit an my doors Broken I started out paying 700 I'm at 1000 now it's outrageous I can't wait to get my belongings an get out this place is bad business do not store here it's not in the ( public's) interest

Extra Space Storage - selfstorage - Updated May 2026

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