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    Public Storage

    3.5 (32 reviews)
    Closed 6:00 am - 9:00 pm

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    Security Gate has been broken for over 7 months

    If after you read this review you STILL want to rent a storage space from Oakley Public Storage, please ask anyone at the desk how many break ins they have had in the last 6 months. Perhaps you might even contact Oakley Police Department and ask them which Storage Facility in Oakley is the WORST and WHY. If anyone would like more info (like the RAT PROBLEM) or about my review, please feel free to contact me ALBERT (925)625-4254. Oakley Public Storage SUCKS Located at 1625 Main St, Oakley, CA 94561. They have had 6 or more breakins in the past 6 months. When OPD was contacted. OPD advised MOVING as this was the WORST storage in Oakley. When management was contacted their reply was "If you don't like it MOVE" When they sign up unsuspecting NEW customers they don't say a word about break-ins nor do they advise anyone not to keep valuables inside their unit. I have names and numbers from several lessee's whom have lost (collectively) over $30k in personal items in the last six months alone. The security gate has been non functional for over 7 months. When I asked about repair IVANA the manager said "It's in the works to be repaired" I explained that it can still be opened and suggested she chain it. I gave her a chain and WE CHAIN LOCKED it together. Thieves have ripped doors down (see photo). Pried open a unit(see photo) There are security lights that are non functional. NO NIGHTIME SECURITY. It seems as though this MAY be an inside job as some units are broken into that are behind secure password protected barriers.

    My stuff was ruined here by rodents!! When we opened our storage mice started running!! They cancelled my insurance also!!
    Tara n.

    If I could give -stars I would! Rodents ruined our belongings now my family lost our mattresses, kids clothes and blankets. There stuffed animals etc.. and they cancelled our insurance just because we were behind even though we paid it up and upped our price!!! The district office won't call back. There is no excuse.

    Told U.

    DO NOT STORE YOUR ITEMS HERE! I lost mostly everything I owned that was destroyed by field rats chewing, their mud, feces, and urine! This place needs to be shut down by the health department! I couldnt even bare to sustain standing inside of the unit because the unsanitary environment had caused me to start coughing and wheezing! And, I do not have asthma. I left majority of my items behind because of the filth and ruin. Smh Their insurance rejected to allow us to file a claim without presenting them receipts for everything damaged. Smh This place is pathetic! We informed them last month that we were moving our belongings out of there and they charged us the total month for May after vacating on the 1st day of the month. They said because they do not prorate the days. They also stated that they were going yo auction off the belongings I left behind, which they do not deserve such earnings for. I should have giving away my two big screen T.V.'s instead of leaving them there for them to sell. But, the place was just too inhabitable for me to bear any longer. There were two dead rats in there!

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    5 months ago

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    5 years ago

    Excellent customer service !!! The manager is very pleasant to work with. Unit was clean as were the grounds around it

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    4 years ago

    Excellent service, quick response, and very informative - thank you Dani! I appreciate the details you gave.

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    7 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    13 years ago

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    10 years ago

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    7 years ago

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    8 years ago

    Clean property, have not had any issues. Moving into the unit was a breeze. Staff is helpful and always courteous.

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    8 years ago

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    10 years ago

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    12 years ago

    I really recommend this place, it's very clean. Jasmin is really sweet. She always makes my day when I come in for any thing.

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    11 years ago

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    13 years ago

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    12 years ago

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    Review Highlights - Public Storage

    Every time I have a question or a concern, Ivon is super responsive and goes out of her way to help me any way she can.

    Mentioned in 4 reviews

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    Oakley Gateway Self Storage - Secure Self Storage

    Oakley Gateway Self Storage

    (53 reviews)

    Oakley Gateway Self Storage has been a really easy and positive experience. Renting a unit online…read morewas simple, and once everything was set up, there was very little need to interact with anyone, which made the process even more convenient. The facility is always clean and feels safe, the staff is friendly when you do see them, and the bathroom is well maintained. Overall, it's a clean, secure, and hassle-free storage option that I would definitely recommend. I want to highlight how incredibly helpful the staff is here. Anytime I've had a question or needed help, they've been patient, understanding, and truly focused on finding a solution. They take the time to listen and make sure everything is handled smoothly, which makes the whole experience stress-free. It's clear they genuinely care about their customers, and that makes a big difference. Reasonably priced!

    We bought a new home in Oakley but the builder can't turn over the new home until a couple of…read moremonths after we purchase. We sold our old home first and we have to move out and store our belongings for a couple of months. Oakley Gateway Self Storage is just a mile from our newly built house so we decided to store our belongings there. The process was very simple. We didn't have a hard time getting a unit and renting one. We opted for the biggest unit and the unit was on the ground floor. We don't want the hassle of going up and down the elevator and staying on the ground floor is convenient. Getting access to the building is easy and requires you to have your access number at the gate. They also have us a discounted rate on our second month and the monthly rate is reasonable. We only rented the unit for a couple of months and the process was easy and we didn't encounter any setbacks or complications during our stay at their unit. Management was very helpful if you have any questions. My only issue is when you try to call their direct line, they always take you to their voicemail. We had a hard time talking to a live person on the phone. Aside from that, we had a good experience with Oakley Gateway Self Storage

    Storelocal Storage

    Storelocal Storage

    (54 reviews)

    BEWARE! Dont trust this place. I bought a storage unit and the total cost was over 1200 dollars…read moreafter 3 dump runs in a big 11 ft by 10 van ! They have me the custimer namr at 1st last name Callins , then when after we cleaned Chris the employeeat the desk told Kisti that we had been done cleaning Serigio Ortegas unit ! Why is he providingfalse statements??? . There was over 70 boxes in that unit and had insulation hanging from the sealing, it was hard to work inside with all that insulation floating in the air. When we opened them, 100% of them had cleaned out garbage inside or garbage, the type you sweep off the floor in them with durt and different peoples information ( not 1 person ) I also asked for the lean information and it did not match any of the random information we found. 100% off all WAS GARBAGE. Also Chris and his manager Kristi are not friendly at all. I ask myself How can There be over 70 boxes and they all had garbage Clean out in them. I asked for help and the manager hung up on me threatening to red flag me ( forcing the clean out ) Then hung up. Chris the employee at the desk has no people skills and would get mad when talking, i am a very calm person and asked him to not talk to me that way. I hope they didn't clean out other units and stuffed garbage in this 10×30 unit. We had the worst time cleaning that. Guys it was ALL SWEEPED UP GARBAGE IN EVERY BOX, ALL OF THEM. A normal tenant would not pay for a 10×30 for 2 years and pack garbage. IN MY OPINION, I WILL NEVER RECOMMEND THIS PLACE EVER EVER. BEWARE! SUPER RUDE EMPLOYEES . Except for the young guy he was calm and collected. HORRIBLE EXPERIENCE the owner needs to teach them customer services skills . Karma is real and this felt like a sure set up. We drove 2 hours each way 3 times to clean the unit. Be careful doing business with this facility please DONT TRUST THEM. At the end i asked christo give me my receiptfor the cleaning depositand he did not know how to work the computerasking for help on the phone. HE WAS RUDE, HE ASKED FOR MY DL AGAIN AND SNAPPEDHIS FI GERS AT ME !!!. HORRIBLE PERSONALITY

    I cannot say enough about the three ladies (Melissa, Tori & Kim) at Brentwood Storage! They came…read morethrough with an unusual request I had for storage, they are amazing and I highly recommend them. I needed a drive up unit that would accommodate my car for 10 days, not only did they find a special I could use towards that, as I really did not want to pay a full month. The unit was SPOTLESSLY CLEAN! It looked absolutely brand new, inside and out. There is easy access in an out of the facility, with alarm setting on your unit as you go in and out. I could go on and on, but you get the idea! Thank you ladies for your assistance in my request and coming through with amazing service!

    Public Storage - selfstorage - Updated May 2026

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