OMG if you see the woman at the front desk talking on her gold cell phone case, just turn around…read more She's obviously not happy to be there. Completely different experience than communicating with Gary and Marcus. If my only contact at the facility was her I definitely wouldn't have gotten a unit eek ... My word that is one cranky person - I'm not even upset I'm more shocked at her nonsense lol I'm not taking away any stars bc of one crabby woman but Lordy stay away if you want help or have any questions. The facility is still clean and I want to reiterate Gary and Marcus are absolute rock stars!!

Have been here since they opened and couldn't complain until now.... In the last year the "one and…read moreonly" elevator has been out of service about 5 times. I don't think I need to explain what a big inconvenience this. If your someone that might need to move stuff out of your storage on a regular you might want to look at another place

Zero quality zero customer service worst experience of my life. Stay away from these money…read moregrubbing people and their rat infested property. The cockroaches and black widows along with the rats made it so unsafe to store my stuff . the rats chewed through our water hose the first day we moved in and the owners could care less and claim they are doing everything they can to eliminate the rat problem. Lies lies and more liese. They dont even have a pest company coming to do service. I also know for a fact that they have been illegally selling storage units that don't pay the rent for 30 days. They will sell your stuff sooner than the law allows. These people need to be stopped. Avoid this place at all costs. There are plenty of other storage places to go to this place is a nightmare.

Never use this scam company, they provide zero upkeep to any of thier units, they have a rodent and…read morebug problem throughout a majority of their units and they will send you to collections after you have paid your bill and given a move out notice, This company should be shut down and the owners banned from possessing a buisness license. Total scam company and I will tell everyone I know to stay as far away from them as possible. Next I shall be contacting legal services to see what my options are to force this place to be condemned.

BEWARE! Dont trust this place. I bought a storage unit and the total cost was over 1200 dollars…read moreafter 3 dump runs in a big 11 ft by 10 van ! They have me the custimer namr at 1st last name Callins , then when after we cleaned Chris the employeeat the desk told Kisti that we had been done cleaning Serigio Ortegas unit ! Why is he providingfalse statements??? . There was over 70 boxes in that unit and had insulation hanging from the sealing, it was hard to work inside with all that insulation floating in the air. When we opened them, 100% of them had cleaned out garbage inside or garbage, the type you sweep off the floor in them with durt and different peoples information ( not 1 person ) I also asked for the lean information and it did not match any of the random information we found. 100% off all WAS GARBAGE. Also Chris and his manager Kristi are not friendly at all. I ask myself How can There be over 70 boxes and they all had garbage Clean out in them. I asked for help and the manager hung up on me threatening to red flag me ( forcing the clean out ) Then hung up. Chris the employee at the desk has no people skills and would get mad when talking, i am a very calm person and asked him to not talk to me that way. I hope they didn't clean out other units and stuffed garbage in this 10×30 unit. We had the worst time cleaning that. Guys it was ALL SWEEPED UP GARBAGE IN EVERY BOX, ALL OF THEM. A normal tenant would not pay for a 10×30 for 2 years and pack garbage. IN MY OPINION, I WILL NEVER RECOMMEND THIS PLACE EVER EVER. BEWARE! SUPER RUDE EMPLOYEES . Except for the young guy he was calm and collected. HORRIBLE EXPERIENCE the owner needs to teach them customer services skills . Karma is real and this felt like a sure set up. We drove 2 hours each way 3 times to clean the unit. Be careful doing business with this facility please DONT TRUST THEM. At the end i asked christo give me my receiptfor the cleaning depositand he did not know how to work the computerasking for help on the phone. HE WAS RUDE, HE ASKED FOR MY DL AGAIN AND SNAPPEDHIS FI GERS AT ME !!!. HORRIBLE PERSONALITY

I cannot say enough about the three ladies (Melissa, Tori & Kim) at Brentwood Storage! They came…read morethrough with an unusual request I had for storage, they are amazing and I highly recommend them. I needed a drive up unit that would accommodate my car for 10 days, not only did they find a special I could use towards that, as I really did not want to pay a full month. The unit was SPOTLESSLY CLEAN! It looked absolutely brand new, inside and out. There is easy access in an out of the facility, with alarm setting on your unit as you go in and out. I could go on and on, but you get the idea! Thank you ladies for your assistance in my request and coming through with amazing service!

I never leave yelp reviews but for a company as helpful as this one I knew I had to change that. I…read morewent here with my mom yesterday and the service was wonderful. Kennedy was super sweet and made the whole thing a breeze. The storage units themselves are very clean and everyone we ran into was nice. I would recommend everyone come here

I have been using this facility for around 10 years or so. I have had a wonderful experience with…read morethem. They are friendly and when I needed to move to a smaller unit, they worked with me to figure out the best one for me. Their prices are reasonable and I would highly recommend them!

Makes it impossible to make over the phone or online payments. The people that work there are…read moreextremely nice and very helpful. Nothing against the people that work there strictly on trying to make a payment. Don't even bother trying to access your account online because they make it damn near impossible again not the people, but I'm sure it's the company

I thought this storage was great but I was fooled,they will get over on you please run from this…read moreplace you will get robbed by employers. I'm very organize and the response from them was " they had to do inventory to sale" whatever. The worse place

Lowest price in the area. Spacious, it was easy to drive my RV in and park it. Locked gate and Jeff…read morelives on premises so that put my mind at ease. Friendly staff. Craig is the manager and very responsive. I text him at 916-759-0034. It's located right behind Byron Cafe so we always grab a bite when we're there. Juicy melt in your mouth briskets and fall off the bone ribs are our go to.

From the owner: Secured. Clean. Affordable…read more Family-Owned and Operated for Your Peace of Mind – Enjoy 24/7 video surveillance, secure gated access, and someone on-site around the clock. Coming soon: Personalized keypad entry, convenient online/automatic payments, and extended hours for even greater accessibility! Store your Boat, RV, Car, trailer, hauler & etc. with us Today! Mention ad for $10 off One month's rent.

Last night about 6:00 pm I ask Michaelle is I could use the toilet , she said no , I had worker…read moreunloading the vehicle , I told her had to go real bad , ( she did not care) she direct me to go to other end of the property to use a Porta potty at other end , I told her Iam disable cannot walk all the way . ,( she did not care ) Pademic she wants me to use a porta potty ? They are not letting no one in the office , but will take payment through the window .

My mother rented a unit from this facility and they were awesome! The unit was huge and reasonably…read morepriced, especially for the area. My mother came on hard times and could not continue the rental, when she fell behind the manager here was very accommodating and understanding. We asked a lot of questions and she was so helpful. It makes quite the difference when you can speak to someone local instead of a large corporation of endless answering machines. I would definitely recommend this facility for their pricing and humanity.

From the owner: With unit sizes ranging from 5x5 to 13x30 ft., finding the perfect size for your needs is no…read moreproblem. We also offer RV and Boat parking.