Paid 9$ for a burger. Didn't get any fries. Clearly ordered a medium meal. Terrible service.

I like the food BUT the reason for the rating is the lady at the drive through this morning 5/4/17. She was rude and practically threw my bag to me.. not interested in going back until she is gone or attitude has completely changed - the guy who I usually get has kept me coming back - sure wish he was there - cuz it does bring down your day to deal with that., read more

Absolutely the slowest ever. I'm trapped in the drive thru for 30 minutes... yes THIRTY and I am still five cars back. West Broadway is light years better. Don't waste your life at this one. read more

The food was quite nice, but there was a bit of confusion. I'd picked up a chicken sandwich, and was expecting a standard bun and cheese like the image showed, but I got what seemed to be a texas toast sandwich with some extra dressings. It was still a chicken sandwich in the broader sense (and still tasty), but I'm not sure if that could become an issue with other menu items. The fries and other burger, on the other hand, were exactly as ordered, and tasted pretty decent, though perhaps could do with ketchup included, instead of applying the packets yourself. Melted cheese has a way of making things difficult. read more

Long wait food was hot and tasty. Liked the shakes and the fries and the inside was super clean. What A Burger!

I work late nights at my kitchen job and dont get off my shift until 2 am most nights. Needless to say there arent many food options for myself if I feel like having a lazy night. Decided to hit up this location around 4:30am with the expectation of weak service and even worse tasting food and a stomach full of regret BUT this was the most pleasant 4:30am drive thru experience Ive had to date. I ordered quick and got my food even quicker. The woman running the show made my day. Thank you guys for everything you do. This sad kitchen worker was made a little happier by your efforts. read more

It's my 30th Birthday and decided to spend it with my close family and do something low key this year. So we decided to go to Whataburger. The manager Kevin and staff made my experience one to remember! We get there and ask if they do anything special for birthdays, the manager kindly said they don't, but made an exception and let me choose a meal on the house. My sis- in law just celebrated her 40th a couple weeks ago and he said she could also get a meal on the house. We both were appreciative and enjoyed our meals. Toward the end, as we were about to leave, the manager and staff came out from the kitchen with two cinnamon buns with candles and sang to us. This may not seem exciting to most, but to us it was really awesome and such a cool gesture! Thank you Whataburger!! read more

Whataburger - Fast Food Near Me - Mesa, Arizona

What can you say about a fast food restaurant. It's not gourmet food. LOL but the folks here at water burger have always provided fast service with a smile and the food is cooked right and is always hot and fresh. read more

So the food is good, a bit pricey if you ask me. There are no pleasantries here, just take your order and push it out to you. And really what is the deal with charging $0.38 for a thing of BBQ, I would think if you got onion rings or fries and you did not get ketchup you could pass over one free tub of BBQ, I mean is that really going to cut that much into your profits? read more

I'm a Whataburger junky, so anything less than 4 stars is tough to share. However, this location has gone downhill. It used to be amazing. Today I placed an order to go. After paying for my order, I'm told there is no ice for drinks. Ok, stuff happens and I can understand a mechanical breakdown. Wait 20 minutes for my order, when it's brought out, I ask for spicy ketchup. They don't have any. Ok, how about regular ketchup? Nope, we're out of that too. So no ice, so I pass on a drink that I've already paid for and no ketchup of any kind to go on my cold fries. The burger was amazing as always, but the manager didn't care and just said sorry, we're working on it. Mr manager, maybe tell people BEFORE they order that there is no ice AND no ketchup. I could've saved some cash by just ordering a burger since you can't seem to manage your location. Poor management at this location that trickles down to the consumer. read more

I've been coming here for several months now. Come in the early afternoon, my latest cashier (Her name was akin to Terrion I believe?) was the kindest soul you'll ever meet. I also come her in the late evening as well, and I've never had an issue. The fries can be a bit undercooked for my liking at times, but they're never inedible. The burgers are always warm and juicy. I've never poured myself a sweet tea and been disappointed, always freshly brewed. read more

I like this place only because they are open 24/7. When I am studying late at night and need fuel, this place is open. It used to taste alright, but my last visit made me realize that the food tastes pretty bad. I got a sausage breakfast sandwich and a chicken sandwich meal. McDonald's sausage tastes way better, and I really hate McDonald's. The biscuit was really dry and hard. The chicken sandwich was okay but dry. I also felt kind of unsafe.... read more

Fast, friendly service at the drive thru. Hot, fresh, delicious food. Try the chicken strips with the gravy... yum.

I absolutely love this restaurant. I've gone there quite often for lunch and they have never got my order wrong. The food is delicious and the burgers are savory. It's a very good price and their shakes are phenomenal. The staff is friendly and knowledgeable and will chat with you if given the time. There is a man at the window in the mornings and he is always so friendly and has the biggest smile on his face I would recommend going in the mornings to see him and get breakfast (their biscuits and gravy are to-die-for) read more

This morning after Church found us for breakfast at Whataburger. Having a strange family we had both breakfast and lunch items this morning. The Burgers are hard to beat always tasty and the way you want them like add green-chilies "YUM". The french fries and the hash brown sticks were no good this morning. "1" old and cold, started to take them back but the youngest had already eaten 2 of the sticks and put french fries on his burger (on his burger), yes, he's my kid. The best thing we had was the biscuits and sausage gravy, always the same and only about $2.29... I think... Sausage and Egg sandwiches are OK "3", but stick to the Burger "your way" read more

If there is anything I miss about TX food this is one of them. Whataburger blows normal fast food joints away, especially the archaic MCD's and BK's. Their burgers rival even the best restaurant burger, they typically have good and friendly service and the prices are reasonable. If you never had Whataburger give my a shot and I'm sure you'll agree. read more

My first time here for breakfast ordered a sausage biscuit with cheese hash browns and a orange juice ..didn't know it was a la cart though it was on the way to work so it was worth a try . I still love my sausage egg white delight from the big M read more

Worse Whataburger yet! I have been a customer and an employee here and this place I can tell you does not care about your food!! They let the parties sit out for 20 mins and serve them up along with the fries being in the heater as well!! read more

Whataburger burgers are delicious, that's just a fact. Get yourself a double with cheese and enjoy. 5 stars for this location based on their wonderful staff though! I've been here twice now while in the area on business. Both times staff have been friendly and helpful, but today I was especially impressed. As myself and co-worker were eating, one of the nice women working came over to a trash bin near (but not super close to) the booth we occupied. Before she began emptying the full bag she asked us if it would bother us if she emptied it. "of course not" we relied, but I'm super impressed that they put that level of focus on the customer experience to check with us first. Great work here Whataburger! read more

Been going to Whataburger since '70. I love their burgers & shakes/malts!!

I really love their burgers but every time I come the fries suck and the container is not full. The fries are barely warm and sometimes too hard. It's getting annoying... great customer service tho. read more

After eating here for the first time and getting the green chili double burger I thought why have I been eating at Carl's jr all this time. The burger was amazingly good. Yes for a Fast Food place the burger was buy far and away the best I've ever eaten at a fast food restaurant. The French frys were good to but the special ketchup with some kick was amazing. read more

Worst service ever!!!!!!! Was in the drive thru waiting for over a half an hour the cashier doesn't even apoligize for the inconvenience . . Then she gives me back almost four dollars in change and doesn't apoligize for that either . . This also is not the first time it has happened to me here but it is the last time read more

Food was good, just disappointed with paying $30 for two kids and myself to eat and after politely asking for ketchup returned home to find they gave us "1" normal and "1" spicy packet to split between the three of us. No napkins were included so luckily we were returning home where we had some of ours. Has not been the first time with small issues so figured this visit owed a quick review. read more

Stopped in to have lunch with a friend ordered a #1 meal upgraded to onion rings only to find out ranch dipping sauce was an extra charge!!! WTH??? REALLY??? I did pay an additional $.35 for upgrade to onion rings...also barbeque dipping sauce is extra too...why not make all the condiments extra charge if that is the case??? This is ridiculous I think 2 dipping sauces should be free anything over that should be extra charge. RANT OVER!! read more

Got the Monterrey melt last night, I've been sick with food poisoning since. Will not be returning.

The 1st time I ate here. My friends chicken strips tasted like sausage. The strips were replaced with chicken tasting chicken. The second time, they omitted the guacamole that I ordered. They gave me guacamole in a small paper cup. The third time I ordered large onion rings and got fries. Complained and got medium onion rings. My friend noticed that I got the wrong size. So I called the manager back. The manager thought it was a complicated order. Really, a complicated fast food order that you read off a screen. Got my large onion rings and the manager they us two free meals for the next time. The next visit was fine. Went back on 03/25/2014 and the order was fine. Then at about 6:30 PM that day I got a call from a manager. I told him the two times after the 1st three were fine. He had the audacity to falsely accuse me of trying to make him look bad. I have never had issues at a Whataburger before. I will go back to other Whataburgers. But not that Whataburger. Next time I will spend more money. For better service at Giant Burger that is in the same mall. read more

This Whataburger is usually decent as in 4 stars but I just bought 2 breakfast taquitos with cheese and the eggs were obviously sitting under the warmer for who knows how long bc I thought I broke a tooth when I started to chew my first bite. I spit that out and opened it up and the eggs and the sausage were hard as hell! Everything is supposed to be fresh except breakfast I guess....I wouldn't recommend eating breakfast here AT ALL! read more

I love Whataburger and I have been to this location a million times, I was just here today and unfortunately I received the worst service tonight. I ordered my food at 9:18 and I was willing to be patient because they had been busy, and I went to tell them my food was not to me yet, and the workers excuse was that they were busy and nothing could be done. It was not until 10 that they came to ask if I ever got my food. However the rest of the people I was with already had their food, they were very kind with refunding my order though. read more

We love wataburger, that being said..i went though the drive through last night. .. My chicken was RAW , burger and fries were cold and soggy, when i took the food back at 9pm, there were only 2 guests in restaurant but the manager was to busy to come out and acknowledge me. The girl at the counter told me she needed my receipt and she would remake the food I wasn't offered a gift card there was no apology it was made to seem like it was my fault that they messed up my food. The manager did take the time to come out of the office walk over to the grill and glare at me as she tried to remake my burger. Hearing one of the girls at the drive thru window laugh at the fact that I had eaten half a chicken strip before I realized it was raw was the bottom line for me... in what world does a manager find this behavior acceptable??? I walked out with no food ,still hungry, angry, upset and out $19. I will never ever return to this Whataburger!! read more

This is a busy location when I go in, and they have always made my order correctly the first time, they are friendly, and that makes all the difference read more

Excellent service, especially Terri who is the best person any business would to meet & greet clients. Food was excellent (I Suggest trying the grilled chicken sandwich) Restroom very clean as is the restaurant. read more