Ordered. Cheeseburger plate with home fries, french fries, everything and extra meat sauce. It was good. Some restaurants have a meat sauce that has odd flavors and this was not one of them. I was able to finish it, but it was plenty. read more

Westridge Hots - Cheeseburger plate with extra meat sauce. - Halal Near Me - Rochester, New York

portion quality great pricing customer service clean restaurant family owned fresh ingredients read more

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I don't usually write reviews when I've had a bad experience, but in this case I'm going to make an exception because what I just experienced tonight was completely unacceptable! I called to place an order for pickup, & they instantly tell me to hold on, which is fine.... But what is NOT fine is HAVING ME ON HOLD FOR 34 FREAKING MINUTES while I can literally hear you take multiple orders while I wait for my order to be taken. I understand you may be busy with in-store orders, but for it to get to 34 minutes and no one even bother to give something as simple as an apology for the wait is complete trash. I mean, after a certain point, any reasonable person would be like, "hey I've taken like 5 or 6 customers, let me get on the phone and take this order or at least let them know I'll be with them soon." That doesn't seem like too much of a damn stretch. I ended up hanging up, but it was a complete waste of my time. I could have put energy for 30+ minutes in so many other places. read more

Westridge Hots - Halal Near Me - Rochester, New York

Best MotherF*#%^!$@ FISH FRY IVE EVER HAD (& I've had a lot) all there food is 10/10. I go here often. The quality is fresh. They can do what ever you want!! The friessss thoughhhh!! MY GUY!!!!! The mac salad.... Smackssss. The fish fry thoooughhh... DEEEEEMFLICIOUS!!! Ok no but fr try this spot!! read more

Westridge Hots - Fish fry - Halal Near Me - Rochester, New York

Garbage plate. 10/10 must try Wings!! Must try... Was really famished. Forgot to take pictures. Amazing food. Good hospitality. read more

HORRIBLE SERVICE ordered in store, waited 30 minutes when I finally go up to see where my food at the girl grab it off the counter it had been sitting there the whole time nobody told me my food was ready and they seen I was sitting there waiting never bothered just let my food sit and get cold read more

Negative stars are not allowed... ordered and paid for a cheeseburger plate but received a hamburger plate! SUPER THIN burgers that were sooo dried out, my leather boots had more moisture!!! Macaroni was wayyy over cooked (almost mushy), no seasoning! Hot sauce was on the side as requested but a 2oz hot sauce don't go far especially when 2/3 of it is grease!!! 3 meals for $65+ is outrageous!!! Wouldn't mind if it was at least quality food!!! Won't go back or recommend to others!!! read more

If this was in France would it be Ouestridge Hots, or perhaps Northridge Hots, Southridge Hots, or... er.... Ostrich Hots. No of course I don't have the hots for an Ostrich. Don't be Ostrich. A lot of Rich folk do live in the East of France though you know. I call them the Ostrich. This was one of the worst Gyros I've had. At least with Aladdin's and Byblo's in town it's just a case of fresh but bland not-real-Gyros, that are good but don't do it for me. Whereas this place actually attempts to make a Gyro, but does it with no love. Old, reheated meat that is not cut directly off the thingy. Sugary sauce. Soggy Gyro bread. It was one of the worst attempts at Gyro I've had. The service wasn't too great or friendly here either. The guys seemed to give me the impression they'd rather be anywhere other than working, and would rather I go anywhere other than here for my food. That was reflected in the taste of the Gyro, which I only had a few bites of unfortunately. That was contrasted with Gyro Mania which I absolutely adore and worship, way out East of the 585, and had on the same day. They also have all the usual Garbage Plates and White Hots and such, but I'm going to give them a very generous 3 because they're a family business and say that if those products are anything like their Gyros, they're not to be eaten. read more

3.5 (Above average for the type of restaurant/location) This place I found out about via a flyer in my mail, it had a couple coupons on it and proclaimed "GRAND OPENING". Today, I was bored and unsure of what to do for lunch, and decided to stop on by. At first glance it's in a particular spot that has changed ownership a ton in past years, last I knew it was a kung fu place or something. The other restaurants nearby are notoriously bad as well...Pizza Hut, the lowest rated Taco Bell, etc. So I was really hopeful this place would be good to give local employees a good meal without having too far to drive. The parking lot is tucked into the back nicely and has ample parking, I also saw the brightly colored Westridge Hots delivery car. Upon walking in I liked what I saw. The floor was very clean, the counters were clean, there was an arcade machine, ATM, soda machine, and cooler for if you wanted a bottle of soda instead of a cup. Everything was incredibly neat and spotless, which I must admit caught me off guard. The EXPERIENCE: The owner was personally working there with 1 other employee (+1 more in the back), and he was incredibly nice. He took my order and talked to me a bit about the business. He even inquired about having my fire department come by with our hoses to help him deep clean the parking lot for free lunches, so he cares about the property which is a big plus. I personally just missed it but I was told they hold a 5$ lunch combo special, Noon - 2pm, which is perfect for anyone on lunch as well, so keep that in mind. This company also is open (and delivers) VERY late. They're open until 2am EVERY day except Friday and Saturday which they stay open until 4am. So if you're out drinking and need some grub, and Denny's sounds as disgusting as it should, stop in here. The FOOD: I ordered the steak sandwich combo with peppers & onions, it came with fries and a medium drink for about 9 dollars. I liked that the area is all "open" so you can see them cook your food. The fries were good, crispy outside and soft inside, just how I like them. Decently salted and flavored as well. The sandwich itself was good as well, not overdone or dry like a lot of places do steak sandwiches, I felt it was just right, and they were very generous with the peppers & onions also. All in all : If it's late at night after most places close, or, you're on a lunch break, I'd recommend this place, ESPECIALLY between 12-2pm during that lunch deal. It'll definitely get you through the day. I'll probably be stopping up here more in the future as well for lunch breaks myself. Also if you are drunk and on Ridge after midnight, you're fairly well limited, so this place would be a good choice, and it's far better than bar food. read more

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Kind of a rip off. The size of the hot dog that came with the combo that my friend ordered, literally had 3 inches of hot dog and over an inch of just bread on both ends of a normal small hot dog bun. I couldnt help but laugh when the owner brought it out. Saddest looking hotdog i've ever seen. The combo came with a small handful of seasoned fries, and with a 4 inch tall fountain drink, it costed him almost 14 dollars. Highway robbery for the smallest hotdog i've ever seen and a third of a stinking potato. Also, i can totally see why people think the owner is rude. He wasn't exactly rude to us, but his vibe wasn't very welcoming, and he just looked like he hated his life. The look on his face matched the look on my friends face when he seen that tiny hotdog. To his credit, he was the only one working. I ordered a cheeseburger sub. It was ok, nothing to write home sbout for sure, and It came with mustard on it. I didn't ask for mustard. Should of went to Arbys. Just kidding, dont go there either. Ate there yesterday. That was also a mistake. read more

One of the better places in Rochester to get a gyro, but charging $10 for just a gyro (no fries or sides) is definitely overpriced. That's even higher than festivals or sporting events charge! read more

They didn't want to take the order over the phone first I ordered large that gave me small and the guy at the register with arm colored tattoo is very stiff , no customer service skills food is edible . First time last time read more

The only complaint I have with this place is the cheese fries. I expected fries with a cheese sauce and I got fries with barely melted shredded cheese. You could at least make sure the shredded cheese is melted. read more

Food never got here. Their driver left it somewhere, so I can't even give a review on the food. $60 order, no contact for over an hour, and whoever answered the phone got rude with my wife like it's our fault their driver didn't read the detail instructions. read more

Good food. Good prices. Be careful when ordering a steak plate . It is not beef , it is actually lamb. That should be listed and let customers know that. A little put off by the older owner watching and staring at you . Creeped me out. read more

I went to college at the U of R in the early 80's. Back then, the only garbage plate in town was to be found at Nick Tahoe's. I ordered their cheeseburger garbage plate with home fries, macaroni salad, and "everything". Nick's house-made bread was outstanding. I [of course] doused everything with Trappey's Red Devil hot sauce. For a college guy with a metabolism that wouldn't quit and a totally cast-iron stomach, Nick's garbage plate was pure heaven. Well, times have changed. There are now garbage plates abound in the city of Rochester. Nick--rest his beautiful soul--has passed and his son "Steve T" still runs the location on Lyell Avenue. But it ain't the same. I simply gotta say that West Ridge Hts kicks the sh-t out of the current incarnation of Nick's and Steve T's garbage plates. Being the die-hard fan I was of Nick's that's not an easy thing to say! I'm sure you all don't agree with me, but West Ridge Hots is a treasure. read more

Our last visit was not nearly as favorable, maybe an off night? First time ordering delivery--Our fried items (fries and onion rings) were way over fried just falling short of burned as well as over salted...most of these went uneaten. Gyro not nearly as good as the last time I had them...drowning in tzatziki sauce which really tasted more like sour cream based than yogurt. Kids enjoyed the cheeseburgers that they ordered. Delivery was very prompt, reasonable prices...but disappointed in the quality of the food. read more

This place is above average in every respect - hours, prices, friendly staff, cleanliness and delicious food. Open late all week and even later on the weekend makes it a perfect late night food fix. A clean and friendly environment make it a great place to dine-in or to stop in and get take-out. They have the standard late night hots place menu (garbage plates, grilled cheese, hots and burgers) but they step it up with fried chicken dinners complete with potatoes, gravy and corn, chicken wings, a wide variety of baked potato styles, gyros, gyro plates, kebobs, salads and a lot more. Late night delivery, along with a wide delivery area make it a perfect place to call if you are having people over after hours, but that's not to say it's only a late night place, I've ordered lunch for work plenty of times. They don't skimp on portions either, and the prices they charge are quite low in my opinion. Being walking distance from two bars and a bowling alley make it a great place to stop for large groups after a night out. read more

We tried takeout from this place not bad. Reasonable prices, good size portions and great tasting food. The baked potato is huge and what a meal all by its self. Gyros was good tasting and good size. smoothie was full of fresh taste. The shawarma plate over the top a must try. Service was on point, thanks for an enjoyable meal. read more

Ordered delivery from here the other night when Tony's Birdland wasn't answering their phone at 9:30pm and their website wasn't working. This was one of the only nearby places I could find that was delivering that late, so we gave them a random shot. Calling in the order, it was LOUD on their end. The guy was friendly. He set expectations for 45 minutes, but they showed up in about 15. Impressive. The food was pretty damn good. I got a chicken finger sub. The roll they used was delicious, and the chicken tenders were made to perfection. The meat hot sauce I got on the side was bland, but everything else flavor-wise was spot on. The only negative is that I think they overcharged me a couple dollars, but oh well. I will likely try them out again very soon. read more

What sets this place above most of the other "hots" places is it's mid-East specialties, kabobs, pitas, etc. A nice change from just hamburgers and hot dogs. Had a chicken kabob plate which includes a generous portion of spicy chicken and rice, pita bread and salad components. As mentioned in other reviews, the restaurant is exceptionally clean; may have to do with the halal meats they feature on the menu. read more

Best garbage plates in town!! Shredded Steak plate is to die for!!! Clean and fast service.

Made an order in early afternoon for lunch.Order was processed and money was taken from my account.After talking with grubhub people they were to refund my money.Last week sent a email ,no response so be careful.Best to call restaurant in person I guess.or start paying in cash upon delivery. read more

Food is really good really good service if you're ordering out for delivery the wait times just very long. And they're open late so that's always a plus read more

Complete shit service. Asked for a plate with Mac and French fries and they gave me only home fries. 2 weeks pass I call again and they said it would be a hour to 2 hour wait so I asked why and the employee said "Fuck do you mean why it's busy." So I said to calm his tone and he proceeded to disrespect me telling me to watch his tone. I asked for his name and he said I didn't need to worry about his name. Complete shit service from someone who used to be a regular. Don't waste your time with these assholes. read more

The owner is rude as they come, his plates are over priced for what they are go down the road to bill grays, they test you better and have better tasting food. read more

I ordered 2 cheeseburgers at 11:26 stated that it will be delivered 45-55 mins. 2 hours went by and i still didn't receive my food. Also i live 10 mins away from the location. PATHETIC!!!! read more

Was put on hold for 3 HOURS!!! Yes.... 3 f**king hours. When they finally picked up I told them what they did wrong and they hung up on me. I WILL!!! BE CALLING CORPORATE!!! AND THE OVERNIGHT STAFF WILL BE FIRED!!!! this is uncalled for. WORST SERVICE EVER! Can't wait until they go out of business!! read more

My go to for late night cravings. Amazing fried chicken especially for late night came out hot and crispy!! Take note all the times I've ordered it was as a delivery so however they keep it fresh and hot is superb! read more

A five star hots place! Clean, friendly service and decent portions. The standard hots fare--hots, burgers, plates--are all very good but the thing that gets me coming back is the gyros. I like that the meat is sliced from a vertical spit instead of frozen slabs thrown on a griddle. Nice flavor, not dry and not skimpy. For what it is, it's one of the better ones in the area. read more

do not order from this place i was in the hospital for 3 days from food poisoning! health department has this place under investigation ! warning! warning! warning! read more

Westridge Hots - Halal Near Me - Rochester, New York

Happy we made the atop after an adventure filled morning in the area. The store was very well maintained and I would place the Cheeseburger Plate in second place for those I have tried elsewhere. The staff are friendly and the music is great. I look forward to heading back some time to try their baked potatoes. read more

The guys are hot and very polite! The steak sub was the bomb. Very clean and organized .

This place is great. I've never had a bad meal. I Go there for lunch often. They have $6 lunch combos that you can't beat. It includes sub/sandwich with fries. Their garbage plates are excellent as well. It's big plate and hard to finish in one sitting. read more

Used to be a regular,Called them on the way over and they kept me on the phone for 7 min , and when I arrived i was still waiting on the phone and the owner simply said we are busy, then said sorry, and after I emphasized how upset I was he pointed at the door and i did leave, never going back read more

Not bad at all! One of my favorite Hots places. If only they served alcohol then I'd be here more often, and not just after drinking.

Really speedy delivery using the yelp eat 24 app. Food was really delicious and hot. I had the gyro meat hot plate and my coworkers had the fish combo, cheeseburger hot plate and gyro combo. All got rave reviews from them. They forgot our gyro but came back right away after we notified them of the mistake. Really nice ppl and good food and fast delivery. Will order again. read more

This place is a joke. Ordered food at 11pm and was told it would be an hour or so. Didn't mind waiting so went ahead and ordered it. At 12:30am we still hadn't gotten our food so we called. The lady on phone said driver left 15 min ago and we'd have our food soon. Another 15-20 min go by and still no food. So we called again. Well this was a problem for the lady this time so she threw phone over to some guy who had no time and no clue so he gave the lady back the phone. She ultimately says he left with deliveries awhile ago and you're one of them. So at this point I know my food will be cold becuz there's one driver taking out multiple deliveries at once. So now it's 1 am and our food comes. Finally....except it was cold and gross. My husband ordered a cheeseburger plate and there were hardly any home fries and it was very skimpy. My daughters cheese fries were cold and gross and I ordered chicken fingers and fries and the chicken fingers had been overcooked and since they're cold now they were so crunchy I thought If I eat these my teeth will break. I'll never order from them again. Especially since they were rude when we called to see why it was taking so long. I should've checked the reviews before ordering becuz it's pretty obvious the only good reviews came from friends. read more

I just finished eating food from here and this placed has changed my thinking of a hot plate. When you get mac+home fries, home fries are fresh and HUGE. Mac is fresh, hot sauce it great, baked potatoes are huge and wonderdul. Thank you so much for the wonderful food. Merry Christmas! read more

I think it's very disgusting to lie to someone so blatantly. I placed an order through GrubHub around 11:40 and I called ten minutes later using my current number to make sure that the details I put on the special request form were correct. I was polite and calm, and it seemed like the "manager" was annoyed before I started talking. I ended up sitting on the porch for forty minutes waiting for the driver just in case they would come by early. No one came. I know no one came because my street is very quiet at night and the slightest sound nearby sets off my two dogs. Also, my porch lights go off if someone is near. I eventually called only for the manager to lie and say the delivery driver came and called. She read back the number and it was an old number . I asked why not call me earlier on the other number I used when I proved my name and exact order? We go back and forth and still they won't admit they never came. a fucking shame. read more