I wanted a sweet treat while out and about with a friend of mine and we ended up here this evening…read more I must say I'm licking myself for not taking pictures of the display full of Italian cookies! My friend and I both got a small cup of gelato. I sampled the cookie butter flavor and it was amazing! I opted for two flavors in my bowl so I ended up with cookie butter and cake batter and it was soooo good! I was surprised they had been open for 16 years when I inquired. Before leaving I decided I could get a few cookies to go to bring home for my parents. The woman who served us was very personable and i learned she loved in Rocky Mount NC for 18 years! We bonded over the fact there is no good, authentic Italian food in the south. It was a cute atmosphere with amazing prices! I was sooo surprised to learn that they had a full menu bc the dessert displays were exceptional! Thanks for an awesome experience!

Rude chubby young woman loses a little g time customer due to her very bad attitude. I waited in…read moreline 15 minutes to get ice cream and cake slices. The woman who was apparently responsible for being the only employee to serve both ice cream and pastries on a busy night was heard telling prior customers that they could get only one flavor ice cream with the small size and two flavors with the medium size. When it was my turn to order, I ordered the large size, thinking I could get 3 flavors. Nope, she said I could only try 2 flavors with the large, and that I am not allowed to have 3 flavors. I asked why, and this only seemed to make her ruder, as she then asked if she could serve the two people in line behind me. I don't know if she was of sound mine, because I cannot fathom how she thought it would be acceptable to serve the people in line behind me. I can only assume me she was trying to take her rudeness up to the next level so that I would get upset and leave. This young woman (a teenager?) has a lot to learn about customer service and customer psychology, because if course I told her it is not acceptable to first set e the customers in line behind him. My response appeared to catch her off guard, because she stammered and mumbled a sarcastic respond respond nse, and repeated it twice more, in case I did not hear her the first or second time. As a member of a 5th generation Rochester family, I have to say I am finding the current generation of high school and college age employees to be clueless and entitled. Many, like the one at Oriens Cafe, do not appear to care about their employer's business, as they discourage customers from returning, as a result of horrendous customer service. I am voting with my wallet, and never again will I give my business to Oriens. I will get my ice cream from Pittsford Dairy Farms, whose young employees have always been professional and provide good customer service. They motivate me to return often, as my business there seems appreciated, and they serve you literally twice the amount of ice cream for the same price.

Food was on time for pick-up! Turkey Sub was fixed exactly as ordered! Food was delicious, fresh,…read moreand tasty! Staff were courteous, polite, professional, and friendly! My experience was outstanding!

The best place for a sub. Friendly and fast customer service. Bread was freshly cooked and sub was…read morepacked with toppings. A favorite place of mine for sure.

they are very friendly and accommodating for special events if you would like to reserve, it took a…read morelittle waiting to get a reply , but all is well. we will see how the event goes.

I think the concept works but execution falls short -…read more space: very linear, boxy, noisy - put some curves and absorption in. service: only two people beyond the kitchen are visible that do half of their work with their back turned to customers and have to figure out who needs what - they really did their best and seemed to care, were efficient - but a third person or some other change would be better. A lot of "do they know I'm standing here..."? food: felt it was too spiced up and rich - as if the underlying ingredients must not really have any flavor. For that reason alone, I'd make another choice next time I'm in town. portions/value: huge - great value - I think you could reduce portion sizes by 20% easy and put that savings into the above location: convenient and they make an effort to try and remove the plaza experience but it's still has little warmth.

Marine veteran here just got a classic Philly how it comes…read moredidn't change anything and wow it was delicious, very nice staff as well! Thank you

I always wanted to try it. Today I stopped for lunch. I got…read morethe Philly Classic Regular and converted it into a Lunch Special. The steak sandwich was very good, with onions, green peppers and mushrooms and Provolone Cheese. I put a little more salt & pepper on the meat. The cheese really melted. The Combo comes with fries. The fries were pipping hot, everything was cooked to order, they were not crunchy, but soggy although they tasted good. I ate every single one of them. A drink completes the Combo. I will definitely return. The menu has lots of different sandwiches.

Everything goes well here. Friendly staff with an excellent sense of customer service. Food is…read morealways fresh.

I decided to try the Jersey Mikes that is close to my house for a change. I looked at the menu…read moreonline and it was very easy to order 2 subs and pay for them online. They said they would be ready in 15 minutes- and they were. I had the cheese steak - something that is not available at the usual place I get subs. Very tasty/ ordered it exactly as it comes. Other subs offer a lot of add ons and customization- which I did for my wife's Turkey and provolone sub. Very good subs- I will definitely come back.

We tried the Outlaw Potato Shack for the first time and couldn't have been more please. I got the…read more1/2 rack of ribs and they were very meaty and delicious. Could not finish them. My husband got the brisket and pulled pork and, again, he loved both but could not finish them. He also got the raisin bread pudding and thought it was the best he had ever had. We have enough leftovers for another meal. We definitely will be going back. Everything came so hot that we didn't have to nuke them.

This was our first time coming here after receiving a recommendation to try it. We ordered online…read moreand the food was ready for pick up in the stated time frame. You would think that a restaurant who only does take out would have a better presentation in its to go containers. My husband ordered a 2 meat 2 side plate and both his sides were essentially combined, as were his meats. His container was on the top in the oversized bag on top of a container with a potato and then a container with a sandwich at the bottom. Stacked completely out of weight order. His had also leaked all over everything else so it was a mess. The food itself was just OK. The best item was the cow boy baked potato. The side of corn tasted fresh out of a can, not sure how it's "Cajun". The beans (now mixed with corn) had a nice flavor and probably would have been really great by themselves. My husband didn't eat much of his chopped brisket so that must have not been tasty. He did eat all the chicken. My pulled pork sandwich was really lacking on the amount of meat. I ending up eating it open face because there was way too much bread for the tiny smear of pork. My daughter liked the Mac n cheese and she's picky. If I ever come back it will probably only be for a potato.

My bf and I were at the mall for his DMV appointment and decided to get a bite to eat, and we…read moresettled on this philly spot in the food court. Along with the cheesesteaks, they also have burgers, "hot plates" (kinda like a garbage plate), and finger foods like wings, mac and cheese bites, and onion rings. They also have smoothies and cheesecake! Service was average and the prices were a little high as expected for the mall, but the food was delicious! I got the chicken finger sub combo with a pina colada smoothie and my boyfriend got the philly with no peppers or mushrooms. I gave him some of my fries. My chicken finger sub was piping hot. The chicken was crispy and there was plenty of lettuce and mayo like I requested. We really liked the fries, they were crispy and seasoned unlike what I've had before. I think there was turmeric on these! Very flavorful. And I loved my smoothie, it was delicious and blended well - no ice chunks or anything. My bf liked his philly, though he said for the price he said you could get better. I don't really eat philly cheesesteaks, though, so I can't speak for it besides I guess it didn't have much meat for the price. This is probably one of the better options in the food court at the mall as long as you are willing to spend a pretty penny.

Much better than I expected. Philly Cheesesteak with…read moreOnions, Peppers Mushrooms and Provolone Cheese, Salt & Pepper and a Snapple Lemonade. Very tasty meal. Serve piping hot stray from the grill.

Love the food here. I've never been disappointed with what I've ordered. Good size portions of…read moretasty food.

When breakfast looks so good, I have to take a picture. This is special #1, includes the coffee…read more Weekdays $8.99!