I'm a little bit older and I find the menu confusing and not really the kind of food i'm looking for. It is a clean place in my family enjoy it there. read more

Gonna give it to Jose Joe's, they filled the bill near the end of a long trip. We were starving (figuratively) after a long wait to get across the Lewiston boarder crossing into the US and a disappointing selection of restaurants along Route 18 to Rochester. We pulled into Hilton to try the diner and stumbled across Jose Joe's. Definitely a fast food vibe to the place but with somewhat higher cost (about $10 for a burger.) The store looked new and was spotless... So off to a great start. Service was pretty standard for decent fast food... No real interaction beyond taking the order but they got it right which is more than we can expect from many chain restaurants. We were definitely impressed with the food. We're so used to seeing a delicious, juicy burger in an advertisement then receiving a sort of squashed down, sad version of it on a tray... Not here! The burger actually looked delicious... And was! I can say the same for my wife's black bean burger and the fries. Very satisfied. Cost was a little high by comparison to other better quality fast food joints but other than that a great find. Will definitely stop in again if the opportunity presents itself. read more

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The food is superb. Ample and amazing! Try the salads, have a quesadilla. Excellent! Homemade chips, desserts, all wonderful, and at reasonable prices, too! The place is small and the acoustics terrible, but I can't say enough about the quality of the food. You order, pay, and take a seat. Before you know it, the food comes out to you, served with a smile! read more

Stopped at this location to pick up a gift card. The employees are very nice and welcoming. I went in the restaurant around 11:05.. and by the time I left the line was almost out the door it's that popular. I ordered a side of chips and smashed fried potatoes. They were excellent and I ate so quickly I forgot to snap photos. read more

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Used to love this place when it first opened, but slowly as time has gone by the quality has been eroding. Today was the second consecutive order where the order was screwed up after returning home. My wife ended up calling them to get to corrected and they still screwed up the corrected order. My Garbage Burrito came with olives, which wasn't part of the order. The loaded smahed potatoes were burnt to a crisp and the only way they were edible was because of the cheese sauce and sour cream. We have run into issues before with them but they attempted to correct things properly. Now it is jumping through hoops to even get a correction made to an order they clearly messed up on. My wife used to enjoy their steak they used but now it is quality of that has become horrible. Unfortunately this will be our last visit to Jose Joes as they have become clearly an unacceptable choice for meals based on the quality of food, service, and the price you pay for it. read more

If it wasn't for the price of most of the food there I would get Jose Joes all the time! The burritos are my favorite! Definitely recommend!

Found this place while scrolling Yelp! My family and I were out looking at Christmas lights in the Hilton area, and wanted to grab some quick dinner to go! After scrolling through the menu we placed a picked up order over the phone. The very friendly staff told us it would be about a twenty minute wait which was fine! We were able to get a parking spot right out front to wait. Picking up our order was a breeze! After twenty minutes we heading inside and picked up our hot taco goodness. I had a plank taco with all the fixings and it was so flavorful and delicious, but what takes the cake is the taco fires! They are so so sooo good! My whole family and I shared them and loved them. The prices here are so reasonable as well! Well will definitely be back many times in the future for the awesome food! read more

Jose Joe's - Taco Fries - Burgers Near Me - Hilton, New York

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Food is good but $14 for a regular burger with cheese and lettuce and tomato ? That's ridiculous and it's why we don't go there often despite it being less than a mile from our house. Food is good, but not that good. Disappointing. read more

It was a pleasure having Jose Joe's delivered to me for my birthday! My sibling looked for what seemed forever to attain delivery or in this case GrubHub to me much further away. It was a delicious surprise delivered with care and the deliciousness was still hot to enjoy! The fried cheesecake has me hooked and the quart of queso cheese sauce with chips was the best we have had recently. Thank you for making my birthday special! Absolutely will be in for more. read more

Good size for a kids quesadilla! Just enough for me. Pretty standard, plain quesadilla but was really great with the pico de gallo, otherwise just a regular quesadilla. Seems like they're handing COVID really well with ordering online. I really loved the bite that I had of taco fries too! Love that they have an option to replace meat with beans. read more

Jose Joe's - Kids quesadilla - Burgers Near Me - Hilton, New York

I really wish I could do half stars on here. I feel like a more accurate rating would be 3.5 stars for this place. The food was very tasty. And surprisingly, at least for me in a good way, was decently spicy as well. I was a little surprised/let down that the burgers and burritos didn't come with any sort of side for what they're priced at. No chips or anything. Portions for the burritos are pretty big, but portions for the burgers are pretty small. Yet they're both almost identically priced. read more

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Once loved & wouldn't go anywhere else. But last THREE mobile orders totaling over $100 each (for a group of people) and not one of them has been 100% correct. Quality is getting worse on each succeeding order. We order the same things and there's no consistency. On our last order, three of 5 had multiple extra cheeses, and we paid extra for each!) and NONE of the FIVE TOTAL dinners GOT ANY CHEESE AT ALL. That's kind of a huge miss. So we're done. Sad, because it's pretty apparent that it's a "quality of available personnel" issue. We know the owners are great people, and so we are confident it's not a "them" problem. :( read more

No comparisons, period! I like Jose Joe's. HOWEVER! ... The Greece, NY store, hands down, is simply the best! Food was tasty, warm, and even looked great. The Hilton store leaves so much to be desired. It WAS excellent at one point dand time got the best of it. I'm not sure if it's just the employees or if there needs to be someone to oversee the kids 24/7. But Hilton has changed. If I want a good taco or burrito I'll just have to take a longer drive or go to one of their competitors. Really, it's very simple to make a good taco or burrito. CONSISTANCY it's so simple. Hilton had it and lost it (tasteless food -yeouck) I can see what the many negative comments are pointing to. CONSISTANCY! Ya either have it ... or eventually lose everything. read more

Great value and quakity mexican dishes. Clean and personable staff. Burgers are on the dry side for me but i come back for mex. read more

My son went to the Jose Joe's in Hilton NY on Saturday. 2 hours later he was extremely ill, throwing up, had to leave his job and has been sick almost 2 days. He ate a beef burrito. I called to inform them, but they were not concerned. He had food poisoning. read more

Food was absolutely awful. By far the worst dining experience I have ever had in Rochester. Wouldn't recommend to my worst enemy!!!!!!

I ordered online. Their reg menu says you can pick 3 free toppings and choice of cheese for your hamburger. No where on the order online menu to do that. Placed the order at 6:06pm. For a 6:30 pm pick up. I live like 1 minute away so I went there to add the toppings to my order in person. Corn and bean salsa, chives and avocado creama. Asked for them on the side in cups as I wasn't eating the burger right away and didn't want it soggy. Girl gives the additions to the cook. I sit down to wait for the next 20 minutes. Nope. 1 minute later my burger and fries were handed to me. The 1/4 # burger she was squeezing down with the spatula when I entered was mine! 20 minutes early. And all the juice squeezed out of it. Took it home. Opened it to let the steam out so it wouldn't get soggy while I finished folding laundry. And all 3 toppings were put on the hamburger and oozed under the roll in a puddle. So while the roll was soaked the burger was dry as can be because they have a cook that can't cook a simple 1/4# thin hamburger nor get it out at the proper time nor put toppings into side cups. Ate 3 bites with a fork and knife and tossed it out. Note also there were at least 4 people "working", 2 trying to figure out what one of them was going to have for their meal. One appeared to be possibly a supervisor or manager? And they lost a customer and I wasted $15. Never again. read more

I don't know what happened but I used to love this place. Yesterday 7/14/2022 I ordered two burritos. First off they didn't think to mention there was a carnival going on and I am not from Hilton so I had no clue. I had to go way out of my way and walk there to get my food. Thats not even the worst part... my Dad and I both ate our burritos. It was the only thing I had to eat. I went to bed and woke up at 6:40am with the worst stomach pain I have ever had. My Dad also had the same symptoms. I without a doubt have food poisoning currently. I have been on the toilet all day, throwing up and have a fever. I will never come back here again and I suggest you don't either unless you want to risk feeling like death. I see two other commenters say the same thing so thats five people now that have gotten food poisoning from this place. read more

Food isn't authentic Hispanic but does satisfy cravings. Depending when you go sometimes they are friendly but oftentimes it takes a bit for someone to notice you're there unless they are right at the front counter. Nice alternative to McDonalds in Hilton. Always looks clean anytime I go to pick up, have never dined in there though. read more

Food is bomb and delicious. Employees are always nice to me too. Always a welcome environment in the building too.

Solid food and very friendly employees! I've ordered here several times and it's always exactly what I expect. They do a great job and the food comes out in a very timely manner. The place itself is in a convenient location and is very clean. Keep up the good work! read more

Quick service at reasonable prices. Varied menu offers "Mexican" food and slider sized hamburgers.

We had such a great first experience with Jose Joe's! Food was fresh and delicious. They were clean, knowledgeable and friendly! We will eat here many many more times :) read more

Great service and nice little area to sit. Food is always great, love the variety between burgers, burritos, or the combination like a garbage burrito! There is a reason they keep expanding and adding more locations!! read more

Jose Joe's is a great little place that is truly unique because it specializes in both garbage plates and burritos. The wait time after ordering was astonishingly quick. the burrito was awesome, I had chicken, steak, and Pork in it. Everything was tender and delicious, while the prices were very very reasonable. read more

If you don't mind employees eating the food prepared in front of you while cleaning their teeth, go for it. I have never seen a business run like that, especially now with so many viruses. Literally pick up food and putting it in her mouth with gloves on. I pass. I would never go there again. So disappointed and disgusted. Let's have some class people. I feel bad for the kids that work there. Such a high turn around. read more

Jose Joe's on Ridgeway was one of my favorite lunch stops, but my visit today was not that way. I ordered the smashed potatoes which used to be so good. What I got today was an old oil taste gloppy mess. The taco was ok except the roast pork tasted old and tough. The loganberry was straight syrup ugh! I picked my order up 10 minutes before they said it would be ready because they did not appear that busy, it was ready which in this case was not a good thingToo bad I'll be crossing this off my list! read more

Stopped in for lunch and had the vegetarian burrito with a side of chips and salsa. The chips were excellent and would make it worth a second trip back. The burrito was so so. It did not seem to have that fresh ingredients that you come to expect at a burrito joint. I may have just ordered poorly but my basic assessment is this place is more "Joe" and less "Jose". I would be willing to try it again but I would likely try something else on the menu. I will say there were a lot of people there for a Thursday afternoon. The staff were friendly and the place was really clean. read more

Jose Joe's - Burgers Near Me - Hilton, New York

We eat there often and the food is always fresh. Great atmosphere and very clean. The burrito is filled to the max. Definitely going back for more. read more

Best place for tacos / burritos! We go every week for #tacotuesday ! So delicious! I love that they offer chicken and beef for options for tacos and the taco salad is one of my favorites as well! Highly recommended! read more

One of my favorite area burrito places. Always have been good and loaded with meat. Always nice to go to during the end of the week. read more

Jose Joe's - Three Amigos Burrito - Burgers Near Me - Hilton, New York

This place has the best chips and Queso!! The burgers are pretty good as well nice thick and juicy! I Walt start eating before I take a picture!! It is a cute little location you can dine in still. read more

Great food, amazing staff!! Love this place!!! The Hilton restaurant is so clean, we recommend this place to everyone!!!

Great food. Good service thru grub hub. Very wonderful people. Will order again. I recommend Jose joes 100 percent !!!!

Clean, friendly and the food is delicious. I highly recommend all 3 locations! Many options and they accommodate customizing any item!

A friend had mentioned that this place had an amazing garbage plate burrito, so my interest was piqued. They said it was fairly large, at a decent price, so the deal was sealed. The place has a nice atmosphere, and a decent selection of various hotsauces for the public. Staff seemed friendly enough, and the place was dead. I have an onion allergy, so I was extremely disappointed to find out one of the main ingredients in the garbage plate burrito, the Mac salad, contained them. The woman taking my order did not suggest any substitutes, and I was shocked that they did not offer to whip up some mac salad without onions, considering how slow it was and that I had to drive all the way out to Hilton for this meal. Makes me think that they must be buying the stuff preprepared from somewhere. The burrito was still surprising delicious and filling. I may return again to try something else in the future. If the staff was more accommodating this would have been a 4.5 star review. read more

Jose Joe's - Garbage plate burrito - Burgers Near Me - Hilton, New York

We finally went for dinner tonight! The food was delicious. Across the family we ordered a Cheeseburger, Beanburger, Chicken Quesedilla, and 2 Tacos. I had the mac salad, it was good. My husband had the smashed potatoes with were smashed salt potatoes and fried - he enjoyed them. I had the cheeseburger, it was great, fresh and the roll was delicious. I will say that of all things, I did not love the chips and salsa. The chips are flavorless and heavy. I am used to lighter ones. I know there are various kinds of salsa, but this isn't chopped finely enough for me. I prefer more liquid. That being said, it's just my preference. I wanted to try one of their desserts, they all looked so good, but I was just too full. For the family it was a great meal. We have kids, and appreciated the wait for food was not too long. read more

Really delicious food! Great prices gor a family & something for everyone. My son had hamburger kids meal with fries- he loved it (especially the fries) my husband had the fried burrito- yummy...i had a chicken soft taco and nachos- delicious, had to take home the nachos, still good later... staff was nice, very clean place. Eat here, you won't be sorry! read more

Friendly and knowledgeable staff. Easy restaurant to take kids to and everyone has something they like. Fast service and the food is yummy and filling. The nachos are crave- worthy. The dessert burritos are delicious. I love the cookie dough best, but the cheesecake is good too. The kids burger is small enough for kiddo hands and they get a lot of fries. The quesadilla has a lot of flavor too. Always clean and fun decor. read more

I just happened across this place while I was looking for places to eat on Google while I was leaving work one night. The staff are very kind (even remembered my name the third time I came through!) and always go above and beyond for me. One time I came in and ordered the wrong burger (my fault! But all I really wanted was the egg, lol) but Lisa and Kenny hooked me up, didn't even charge me extra! If you're looking for freshly made food that's delicious and wanna be treated like you're more than a customer, go here!! I am so happy I randomly tried this one night. Yet to find anything on the menu I don't love, salads are super yummy, burgers are great, burritos are delicious!! 10 outta 10... if I could rate that read more