Really great burgers, hot fries & onion rings. Kind of dirty inside, which was disappointing. Wish they had milkshakes too

I love a good french fry. You could tell the french fries here are hand cut, and homemade the burger was OK. This restaurant definitely served this purpose because I was starving. read more

Patty Shack - Fries & Pepsi - American Near Me - Henrietta, New York

Great burgers, quick service, excellent fries, and a convenient location when we needed fast food near RIT. Definitely a step up from other fast food burger places, and we made use of the seating area as well. Good choice if you are in the area! read more

Best fish sandwhich I've ever had. This place is where it's at! Yummy fries. Totally great food when you're in the mood for a good burger or fish, etc. I've been here twice in 2 months time and expect to retun soon enough. Yum. read more

Ok. I've been here 5 or 6 times and I will say that Patty Shack has my favorite burger in Rochester (not counting fancy restaurant burgers). They have flat patties like everywhere else in the 585, but they are cooked to crispness and the meat crumbles like a bigger burger. Topping are fresh and the pickles are perfect. Thick steak fries are not my fav, but these are tasty. Reasonable prices, nice place, nice people. They are in a horrible spot to be seen and discovered by accident. Go and have a great burger. read more

Patty Shack - Tasty cut steak fries - American Near Me - Henrietta, New York

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As first time customers we really enjoyed our burgers and fries. Delish ! We just would have liked the store to be cleaner and warmer. We will revisit again. read more

After our disappointing experience with Smashburger recently, my coworker and I were on the lookout for another burger place to try out, and Yelp suggested this place. It is located in a sort of odd spot - I drove by it in the plaza 3 times before finally finding it! We both ordered double cheeseburgers with their fries, and I asked for a side of meat hot. This was an online order. The first thing I noticed when walking in - is that everything on their menu in person was cheaper than their website? The double cheeseburgers are $9.00 online but only $6.50 in person? Odd. The lady working the counter seemed to be having a bad day, and didn't appear to want to be there. The burger was really, really good! It was HUGE, delicious, filling. They could've put a little more of their sauce on it to compliment the amount of meat, but whatevs. I don't usually like thicker type steak fries, but these were excellent. And, the meat hot sauce...this was one of the best ones I have had in a longgggg time! It walked that delicate balance between sweet and heat very well! I will be back again soon! This would've been 5 stars if the prices online matched their store pricing. read more

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Great burger place in a easy-to-miss location. Loved coming here for a quick bite. Burgers and fries were delicious, and affordable. The funnel fries are the best fries I've had in a while! Quick, friendly service and lowkey ambiance. A bit of a small space but great for a fast bite with friends. Definitely one of the better fast food options in the area. read more

Out of business at this location. Unable to order online very bummed but went done the road to bjs.

Guy behind the counter was nice. Very good burger. I added an egg to my burger and he cooked it to perfection. The fries were not what I expected at all. But I ate them all so I can't show a pic. read more

Affordable, feels home made. Very interesting fries. I will have to go in person some day to try them fresh out of the fryer. I tried the chicken sandwich which was great. Juicy, generous portion of flavorful chicken. Veggies toppings were fresh. I tried the Patty sauce which was a thin thousand islands type sauce. The only issue is that delivery came from quite far away, so the bottom bun was quite soggy by the time I ate. I loved having bun options though. My boyfriend enjoyed his burger (pictured). At first he said it looked small, but then said the meat was pretty generous and was happy with the cheese. He didn't love the meat hot sauce because it had a little too much "cinammon" flavor. But I will say that it had a huge kick to it. More than I have had at several other diners and hots places. read more

Patty Shack - fried onion rings and ketchup on a plate - American Near Me - Henrietta, New York

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Far better than any "fast" food. Lots of choices. Lots of toppings. Just worlds better than your (below) average drive thru "choke n' puke"

Came in around 2pm, floors and tables dirty. Shoes stuck to the floor. Burger was mediocre at best. The restroom was absolutely disgusting . Poop on an underside of toilet seat and sink not wiped clean. Forget about getting paper towels to dry your hands. read more

After reading glowing reviews I had to try Patty Shack. Made me wonder if people writing reviews had ever had a burger before. I ordered the double burger and fries and there wasn't anything special about the burger at all, just 2 regular burgers. The guy at counter mumbled so I had ask him to repeat things a couple of times. No reason to try again. read more

Vegetarians be careful. Ordered veggie burgers online and when I went to pick up, was told they dont have any veggie burgers. Also ordered onion rings and jalepeno poppers, received 2 orders of onion rings instead. Can only comment on food quality if said rings, which were good. read more

Friendly and welcoming people. As if an insane family or group of friends decided to start making delicious food. The plate: delicious, chicken salad wrap: outstanding, hamburger: fantastic and fish fry: you would have to eat it on a fishing boat to be more fresh. Hipster is not. A more personal substitute for Bill Gr**'s, Five G**'s, Tom Wh***'s. Definitely going again. read more

Excellent fast service with tasty food. Good basic hots restaurant menu (hot dogs, burgers, tenders) with a few extras like soup, gyros, wraps. They had our food ready within minutes. Everything was super yummy, but the fries were extra awesome, swoops of yummy crispy potato. Very clean place with a few shiny metal tables and chairs. read more

Never been here before, but we were very pleasantly surprised. The food was really spectacular. Far from the ordinary burgers! I had the Patty Melt which could have been the best I ever had. read more

They have changed ownership and the food is not nearly as good. I could've gotten a better burger at McDonald's for less money.

Got a burger and dog plate. Unfortunately not overly impressed as it was just a mess and tasted like packaged food thrown together.

Read the other reviews expected 5 Guys. It was so much better. The $13 special is unbeatable. It was also nice to see that the staff really knew their regulars. Made me want to be one. read more

Yummy garbage plate! Burger is amazing & Mac salad is the best I've had! Food came out super quick & was fresh read more

Patty Shack - Garbage Hamburger Plate - American Near Me - Henrietta, New York

We were driving through and stopped at a hotel nearby and luckily saw Patty Shack. We ordered takeout. The food was fantastic and service very good. My husband and I both had the Italian sausage sandwich and fries. The fries were hot and crispy...exactly how we like them. The sandwiches were some of the best we have had!!! Highly recommend! read more

We go here all the time! They got really great burgers and the staff are super nice! Everything is reasonably priced as well!

Been meaning to go here to eat forever and finally made it! Got a cheeseburger, onion rings and fries. Burger was cooked perfectly, onions must be made in house they were outstanding and my kids thought the fry shape was hilarious. Everything was ready quickly and made just as I ordered. Will definitely be back! read more

Smoke in the kitchen. I worked here. Not sanitary by any means. Hostess does her nails while taking order. Very trashy. And from. Good name restaurant too . Lehigh restaurant went down hill!!!​ read more

Outstanding Outstanding Outstanding! Great fresh juicy burgers! Messy if you load it with toppings. Toppings are fresh and tasty. Fries are unique. Extremely clean inside. Service impeccable! Friendly and fast. Plates are also great with a very flavorful meat sauce. read more

We found this place about3 months ago and go there all the time burgers are delicious, buns are delicious, cajun fries DELICIOUS. Deff recommend. Plates are amazing! read more

The best food I love the fries the best fries ever and the best employees and the best burgers and fish fries