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Bill Gray's Penfield

3.1 (43 reviews)
InexpensiveBurgers, Hot Dogs, American
Open • 11:00 am - 9:00 pm

Order Bill Gray's Penfield Takeout or Delivery

Bill Gray's Penfield Photos

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BILL GRAY'S PENFIELD ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for kids
Good for groups

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Recommended Reviews - Bill Gray's Penfield

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Great Plate- white hot, cheeseburger, Mac salad, home fries, meat hot, onions and light mustard
Katie N.

I come here all of the time and the food is always fresh and customer service is great.

Dinner officially ended when I discovered a really long hair smothered in the condiments on the hotdog!  Disgusting!
Sab C.

Found a very long hair in my meal & disgusted! Hair was buried in the condiments on top of hot dog. This is very disappointing. I'm grossed out! I ordered online for pickup! I wish there was an option to request condiments on the side. Not sure I'll be eating here anytime soon!

Bill Gray's Veggie Burger
Denise H.

Lots of terrific options on the menu including fries. Onion rings, wings, fish fry and burgers With fast and friendly service i got the veggie Burger with lettuce, tomatoes and onion and it was very tasty and delicious.

Bill Gray's , Veggie Burger
Diane H.

With speedy service and a smile I received my veggie burger it came with Lettuce, tomato and onions and it was delicious.Menu choices include burgers, fish fry. Mozzarella sticks, onion rings and French fries.

"World's Greatest Cheeseburger", curly fries, Mozzerella sticks!
Adina S.

Had went almost two months without eating meat, and when we decided it was finally time for a "cheat meal" I immediately thought of Bill Grays! From their quality meat, to the delicious bread, and their fresh cheese and toppings, it's a top spot to get a delicious burger in Rochester. Also, their curly fries are delicious. Definitely the best curly fries in Rochester and possibly the best I've ever had! We ordered during the COVID-19 pandemic and everything was professionally packaged and had quality service! Thank you Bill Grays for another awesome meal.

Even if Green Aliens run up the tab, you are supposed to Bill Grays.
Fox E.

Green Aliens keep ordering stuff online using Gray Alien Credit Card details. This scam is messing up the whole system because now the companies always Bill Grays for the charges made by Greens. Who would have thought interstellar scams could become as commonplace as Nigerian and Burkina Fasoan (is that correct?) bank scams? Who knew. The employees here are really, really, really nice. I stayed for a good hour using wifi and they were lovely to me. I appreciated the outlet, the excellent working wifi, the friendly employees, and of course the delicious World's Best Cheeseburger. One of the girls came behind me (not literally) and said "don't mean to creep on you, just closing this." It was super sweet. If you like Bill Gray's check out this location. But I don't recommend you get the Garbage Plate. It's just not as good as other Rochester places make it. Bill Grays is the only Rochester institution that has successfully "cracked" Buffalo, although it only has a few locations out in the 716, and one of them - in the mall - recently closed down along with the whole food court. It's a wonderful place with an excellent Cheeseburger (the world's best, they boast), and they have a delicious frozen custard shop attached to every location (as far as I have seen until now) named Abbott's. I'll review that separately but if you are ever in a BGs, make sure you try the Abbott's Vanilla Custard. I wish Bill Grays well, especially regarding dealing with those pesky aliens.

World's greatest cheeseburger

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10 months ago

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1 year ago

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3 years ago

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2 years ago

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Bill G.

Thank you for sharing your positive feedback! We hope to see you soon.

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2 years ago

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Bill G.

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3 years ago

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Bill G.

Thanks Denise. We look forward to serving you again.

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3 years ago

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6 years ago

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11 years ago

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3 years ago

Great food for very fair prices. Lots of space and a back room great to dine with friends.

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7 years ago

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Bill G.

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6 years ago

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6 years ago

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2 years ago

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3 years ago

Food is great, service great. More people would enjoy the dining area if it was heated.

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3 years ago

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6 years ago

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12 years ago

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6 years ago

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Bill G.

Thank you, David! Come again soon!

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5 years ago

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7 years ago

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12 years ago

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12 years ago

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7 years ago

Love this place. Friendly staff. Half price milkshakes during happy hour every day. Nice treat. Thank you!

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Bill G.

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8 years ago

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Bill G.

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12 years ago

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8 years ago

Dirty, poor service, disgusting food and way overpriced. I had to take a shower after I left I felt so grimy. Do not get the fish fry

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Bill G.

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10 years ago

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8 years ago

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Bill G.

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11 years ago

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7 years ago

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12 years ago

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9 years ago

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Bill G.

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7 years ago

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Bill G.

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13 years ago

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8 years ago

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Bill G.

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7 years ago

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14 years ago

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7 years ago

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12 years ago

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Ask the Community - Bill Gray's Penfield

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We had a reservation which we arrived a few minutes early for and were told we'd be accommodated in…read more10 minutes which turned into 25. There's not a lobby area so folks are funneled to the bar so there were others waiting there as well and it felt a bit like that was the idea to get people to start a tab there first. When we were seated it was at a table for 6 whilst we were 3 and right by the kitchen which didn't feel worth the wait or the trouble of making a reservation in advance. The bread basket was tasteless, cold and just had little butter cubes. The bottle of wine my husband chose they didn't have so we had to choose an alternate and the waiter needed to be reminded about our son's diet coke when he only brought the wine out and didn't come back with the soda. The wine glasses were never refilled. Meals were fine and good size portions. Our son is only a sophomore at Fisher so since the experience failed to impress I'm not sure if we'll opt to give it another try or not.

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Bill Gray's Penfield - burgers - Updated May 2026

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