Celebrated my husband's birthday here on Sunday and had a great experience on the patio! Everyone…read morewas super accommodating and nice. The steak was cooked to perfection, the pasta was creamy and delicious, and the brussels sprouts were amazing. Great drinks, solid vibes, and a fantastic date night out--we'll definitely be back.

During our meal, our waiter dropped a knife that fell directly into my leg, causing a deep cut that…read morewas bleeding enough that it had to be wrapped and treated on the spot. Accidents happen, and I understand that. What was completely unacceptable was how the restaurant handled it afterward. There was barely an apology, nothing on our bill was comped, and no manager offered to follow up or even ask whether I needed medical attention. Afterward, when it became clear that the cut required medical attention, I called the restaurant to let them know. Even then, there was no offer to cover the medical expenses or take any responsibility. The response was essentially, "Sorry it happened, and good luck." For a restaurant, how you respond when a customer is injured on your premises says a lot about how much you value your guests. I wasn't expecting special treatment--I expected basic concern, accountability, and professionalism. Unfortunately, we received none of those. I will never return.

Food and service were beyond excellent. We shared mussels appetizer, wedge salad, an Australian…read moreribeye special, mashed potatoes, mushrooms, and crème brûlée. Each course was perfect and service from Russell was attentive and leisurely. The steak was charred outside and medium rare throughout. Recommended by our server, it was dry aged and delicious as promised. It was sliced in the kitchen for ease of sharing and we even had a couple of slices to take home. Some au poivre sauce was gladly provided to go. A great meal. Just a suggestion for Yelpers, if you are dining during daylight, make a reservation far in advance requesting a table towards the back of the restaurant. The glare from the front window can spoil the atmosphere! I've added a photo of the menu on the photo page since it's hard to find online.. most everything is shareable.

Took my older brother and his wife here when I was in town for work to have a meal here. They told…read moreme that they never had eaten here, and based on my meal a few months ago, I decided to come here again for early bday dinner since their birthdays are in November and December. We had a later reservation, since it was last minute and on a Saturday night. They were pretty busy, but we found a parking spot and was seated right away. Thea was our server, and the team here was exactly the same as it was in August. Super friendly, professional, and helpful when it came to understanding the menu and specials for the night. We started with a cocktail each, while choosing to get one appetizer (pork belly, which I highly recommended) to share before we went right into dinner. It was perfect. The smoked grits and microgreens complemented the pork belly, and it was basically mowed down by mostly me, HA! My sister in law got a steak, my brother went with the pork chop, and I had the Steak Frites. We had three sides, mac and cheese (I insisted based on the last visit), asparagus, and mashed potatoes. Incredible execution! When our entrees were ordered, we asked to speak to someone about a wine recommendation. Chris the GM came over, and he did remember me coming by earlier in the summer which was a surprise and really cool to have happen. I told him that I LOVED it here, having left in 2000 I never got to know Max's until 2025! We almost ate everything, but still had leftovers to be able to take home for another time. My thanks to the group here, from Thea, Chris, and front of house, and to the team in the back of the house, for excellent execution and an enjoyable evening out to treat my family. Support Small owned businesses!

40th anniversary dinner, never been here . Started out kind of questionable. No hostess to greet…read moreus, kids screaming at the elevator and then the fire alarm went off as we were seated! After all that, great service and very good food! Steaks cooked perfectly. Probably go back.

I was a guest at the hotel and decided to book the char after a long day. I had 7:45 reservation…read more We were not seated until 8pm, but I gave them the benefit of the doubt. We came here as a graduation dinner (I recently graduated from law school) so it was supposed to be a celebration. We were greeted by Laura (whose role was to do waters) and Laura was the best part of our night. Our server Desiree took our orders and we thought it was going to be good experience, but was surprised when we didn't hear much from her (I'm not sure if her section was too big but I saw her most of the time at the bar). It took over an hour to get our entrees and when we didn't get them, they were not great. The steak was undercooked, the salmon was also undercooked, the mushrooms were over cooked and I never received my soda. When we escalated that it was a poor experience, Desiree just asked us if we wanted them to cook it more, but we were starving by that point and she didn't so much as apologize. Then someone else came (didn't catch her name) and she offered to take only the items we hadn't touched off the bill. They offered dessert but we told them no because we have to get up early for graduation. They sent us home with some anyway. Needless to say, would not recommend and won't be back.

I go there every other month. Ambiance is nice, not overly fancy, but clean and attractive…read more Always a good meal, steaks are cooked perfectly, best wedge salad I've ever had. Food quality equals the price.

Mom and I were originally supposed to go to Texas Roadhouse for dinner but they had roaches so we…read moreleft and were able to score a seating at Delmonicos. We would have been better with the roaches at Texas Roadhouse. I am not above spending a lot of money on steak. In fact, I suffer from the delusion that more expensive steak = better steak. So for the prices Delmonicos is charging, it should have been an amazing steak. The steak we ordered was cooked to perfection at our request of medium rare. But the steak was way too over seasoned and the accompanying pasta way over done. Also I think the pasta sauce came from the gas station down the street. We also tried the 12-ounce salmon (which is a massive portion of salmon). It came over a risotto that tasted way too salty and under a Gorgonzola cheese that actually made me vomit in my mouth a little. So why 2 stars instead of 1? The service was impeccable and the only saving grace of the evening.

Vern's is definitely one of those spots that's worth a visit! They don't take reservations, and…read morewhen we arrived around 7:30pm on a Sunday evening, it was packed. We were quoted about a 40-minute wait for a table, but told bar seating might open up sooner (around 30 minutes). They took my number and we stepped outside to take a walk around the block while we waited. We ended up getting a text about the bar seat availability in about 15 minutes. Once we got seated at the bar, things turned around quickly. The space has a really cozy, intimate vibe with dim lighting, warm atmosphere and overall it feels thoughtfully put together. We ordered hot toddies to drink, which were perfect for the weather, and for food we got the Japanese sweet potatoes and the cavolo nero pesto. Both dishes were incredibly delicious - flavorful and well-balanced. Just be prepared for a wait (and maybe stay nearby instead of wandering off), but once you're in, it's a great experience!

We tried out Vern's for the first time on a Thursday evening! We made it there by about 5:00 PM and…read moreit was easy enough to get a table for 2 with only indoor seating available. It's a small space inside but it's designed well enough to manage a flow of traffic for customers and staff. We sat in the back greenhouse area. I think the least enjoyable part of our experience was how loud it was in the restaurant. Definitely not a good spot if you're trying to catch up with someone and your voice doesn't carry. I couldn't actually hear the specials the server was telling us. I want to try out Vern's again, so I may wait until there's an outdoor table or ask to sit in the second level to see if that's quieter. We tried one of their spring menu appetizer items, the Japanese sweet potatoes with kimchi ranch and dill. One bite and I was addicted, these were so so good. We then moved on to the classics for entrees -- bee sting pizza and the ragu-- and we were amazed at how good everything was! The only note we had was about the pizza, it was very soggy in the middle but still edible if you rolled it over in itself. We also had a few cocktails, and while they were somewhat small, you could tell they weren't watered down in any way. Two drinks was more than enough for me. Overall it was a great experience and we want to try it again. If you're someone who struggles to enjoy a meal out where you can't hear much, maybe wait for outdoor tables.

Easy to find, parking may be tricky but you can park behind UR when they are closed. Reservations…read moreare recommended. Love the interior, and it was not too noisy. Staff were friendly & efficient and the drinks were fantastic! There were 4 of us on a Friday night, we each ordered something different and all dishes were outstanding! Hubby had the CRISP chicken & churros and he loved it. I had the ahi tuna (rare) and I would definitely order this again! So good! We did not have appetizers so we would have room for their house-made desserts. Hubby loved the bread pudding and I had the bourbon apple crisp - so flavorful and creamy with the ice cream. We will definitely be back!

Crisp was an incredible dining experience! The food was absolutely delicious. Every dish was full…read moreof flavor and beautifully presented. This place obviously takes a lot of care and attention to detail. The atmosphere is very welcoming and the service was wonderful. Our waitress was so knowledgeable of the menu and food choices. Save room for dessert! If you're a chocolate lover , the petite chocolate pot de creme is worth it!! I highly recommend crisp to anyone looking for delicious food and a great atmosphere. Can't wait to go back!!

Here's a warm, polished version you can use as a restaurant review:…read more Absolutely delicious dinner and wonderful service! Our server, Abby, was outstanding--friendly, attentive, and made the evening even more enjoyable. We started with the fondue appetizer, which was delicious, followed by the grouper and filet with Béarnaise sauce. The cauliflower side was also fantastic. Everything was beautifully prepared and full of flavor. We highly recommend this restaurant for a special dinner!

I consider myself somewhat of a restaurant expert, and until my most recent visit, Black & Blue in…read morePittsford had been one of my favorite restaurants. Unfortunately, this Mother's Day 5/10/26 experience was disappointing enough that I felt compelled to leave a review. We had reservations for 3:30 PM on Mother's Day, and in the special request section of the reservation, I clearly specified that this was a Mother's Day celebration. I also requested a quiet or private booth and mentioned that my daughter is vegetarian. Upon arrival, we were seated upstairs directly next to what appeared to be an employee service area. We could constantly hear employees talking, dishes being washed or thrown around, and overall it was easily the loudest table in the restaurant. What made this more frustrating was that another couple seated next to us complained loudly about their table and caused a scene. Although staff initially explained the restaurant was full, they were eventually moved. Meanwhile, we had politely requested a better table in advance through the reservation system, yet because we were patient and understanding, it felt like we were simply ignored. Service throughout the meal was inconsistent and inattentive. It took quite a while before anyone took our drink order. The wine menu presented to me only included wines by the glass, despite the fact that I later saw servers bringing full bottles of wine and champagne to other tables. I wanted to order a bottle of champagne for the occasion, but by the time our waitress finally arrived, I didn't want to complicate things further. Another detail that stood out was the complete lack of acknowledgment for Mother's Day. I overheard our waitress enthusiastically wishing other tables a "Happy Mother's Day" and asking if they were celebrating anything special, yet she never once acknowledged me or our celebration. My husband ordered a piña colada and was told they could not make one, so he settled for a strawberry martini that was overwhelmingly sweet and unenjoyable. We chose not to complain. The food itself, as always, was excellent and truly the highlight of the evening. However, the service continued to feel rushed and impersonal. I was planning to order my favorite espresso martini after dinner, but instead the bill was simply dropped at the table without anyone asking if we wanted dessert or another drink. One employee who was handling bread and water service also made us feel rushed. While I was literally still chewing my food, she interrupted to ask, "Should I bag that for you?" It made me feel like we were being pushed out. I was also disappointed that despite specifically mentioning my daughter was vegetarian in the reservation notes, our waitress never offered vegetarian suggestions or asked about dietary restrictions. At most upscale restaurants, this level of attentiveness is expected. The most upsetting part of the evening, however, was what felt like dismissive and unprofessional behavior toward us as Latinos. My husband has an accent, and our waitress repeatedly pretended not to understand him. At one point, after commenting on his accent, she laughed and said, "Or maybe I'm deaf." We found this rude, uncomfortable, and inappropriate for a restaurant of this caliber. Ironically, despite the poor experience, I still tipped over 20% -- more than $100 from our table alone -- because I did not want to reinforce unfair stereotypes about Latinos not tipping. Black & Blue has always justified its upscale pricing through excellent food and outstanding hospitality, which is why this experience was so disappointing. While the food remains exceptional, the atmosphere has become extremely loud and chaotic, to the point where it reminded me more of Red Lobster than the elevated dining experience this restaurant once offered. I truly hope management takes customer service more seriously moving forward, because this visit was nowhere near the standard Black & Blue used to represent.

I've never had an experience quite like this. The salad bar alone is unbeatable, with both hot and…read morecold selections, including soups, salads and charcuteries. The wine list was incredible and the meat selection was out of this world. Just when you think you cannot possibly take one more bite, something new and delicious passes by. The service was impeccable & Lauren was our server Wednesday evening. The ambiance made you feel like you were in another world; simply gorgeous! The concept of turning your marker from red to green to request the servers stop at your table is wonderful. It allows you to spend as much time as you'd like enjoying your company and dining at your own pace. We'll definitely return.

Clearly a chain restaurant lacking the nicer nuances that privately owned eateries have. Service…read morewas fair but they got the job done. It's hard to hear the servers due to the noise level. Even with reservations we ended up waiting with the mass of others gathered in the entry, could have been 20 people. They have a great salad bar and its a highlight. Traffic around the salad bar can get chaotic. As for the food, it's various meats cooked and delivered on skewers cooling as the servers walk around the restaurant. They are flavorful, and it's certainly a novelty. All in all not a terrible experience, but I'm not sure I'd make a return trip.

Staff was super friendly and food was fantastic! Ordered the crab rangoon pizza and could barely…read morecontain myself-SO good!!! All the food was yummy (tender chicken entrees were the tastiest I've had in a while) and seriously boosted my serotonin. Great beer selection and good vibe! Will return!

We used to live across the street from this establishment, it's been a moment since we've been…read morehere. My husband ,and I went in today to get wings and the very lovely Jennifer took care of us. She was absolutely sweet ,and personable. We have to tell you that these wings might be the best Rochester has to offer. We ordered the Garlic Parm wings,and let me tell you they were so crispy that you can hear the crunch when you bite into it The place has a very hometown vibe, in addition we ordered the cauliflower pizza and it's the best I've ever had since living in Rochester honestly. We love wings and I am gluten-free that is definitely a plus because they had a few options on the menu which I greatly appreciated. We highly recommend stopping by here and checking out all the goodies.

Fantastic food, ambience, and service. Highly recommended for dates, business, and those…read moreall-important occasional Honjok self-care evenings.

Absolutely delicious, very laid back atmosphere. Place your order at counter and food brought to…read moretable.