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    Western Firearms

    3.6 (41 reviews)
    Open 9:00 am - 6:00 pm
    Updated 2 months ago

    Services - Western Firearms

    Gunsmith

    Western Firearms Photos

    Recommended Reviews - Western Firearms

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    This place is unprofessional with there business on selling guns I had purchased a gun there.they said it was a 10 day hold then pick up the gun after the hold is done. So I waited those 10 days I called the place and the owner of the store couldn't even me any date the gun was coming. then I call him again couple days later on and same answer,it's been 28 days since I haven't gotten no answer from him. Please read all the reviews this happened to many more people,they just hide there comments!!

    Winchester 22LR

    Currently purchasing a riffle , what a place and very straight forward. As a first tie buyer even answered some of my questions without any hesitation. Shout out to Ryan

    Thanks for the awesome trigger install

    See all

    6 years ago

    Helpful 1
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    12 days ago

    Helpful 0
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    3 months ago

    Helpful 1
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    1 year ago

    Helpful 5
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    1 year ago

    Helpful 0
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    Photo of Jesse C.
    5
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    3 years ago

    Helpful 8
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    3 years ago

    Helpful 0
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    3 years ago

    It's a very good place to buy your guns and very nice I always come to this place it's my 4 time I get my firearm with them

    Helpful 0
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    Photo of Alex P.
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    5 years ago

    Helpful 0
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    2 years ago

    One of the best shops. Service is always the best. You can also buy and get it delivered there for pick ups.

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    Photo of Roland S.
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    3 years ago

    Helpful 1
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    2 years ago

    Helpful 0
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    Love this 1
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    6 years ago

    Helpful 0
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    4 years ago

    Helpful 0
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    3 years ago

    Helpful 0
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    5 years ago

    Great place to buy your first firearm! amazing customers service by Rogelio!! muchísimas gracias por sus atenciones.

    Helpful 0
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    Photo of Steven V.
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    8 years ago

    Helpful 2
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    6 years ago

    Helpful 1
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    6 years ago

    Helpful 0
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    4 years ago

    I asked how much for a Glock and was told $15,000 I asked if he was serious and he was smh . And no typo btw 15k !

    Helpful 0
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    7 years ago

    Helpful 2
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    6 years ago

    Helpful 0
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    Oh no 1

    5 years ago

    Helpful 0
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    5 years ago

    Helpful 0
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    9 years ago

    Helpful 5
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    10 years ago

    Helpful 0
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    9 years ago

    Helpful 3
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    6 years ago

    This place is great. I have completed a few gun transfers at this location. The process was smooth and the service was good.

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    9 years ago

    Helpful 7
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    9 years ago

    Over priced and really bad customer service. If they're trying to make a sale then why be rude?!

    Helpful 2
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    Photo of Edmond C.
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    12 years ago

    Helpful 7
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    10 years ago

    Over priced, the guy is an asshole and very rude to his customers so i took my business to Turner's Outdoors in Norwalk

    Helpful 8
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    11 years ago

    Helpful 5
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    11 years ago

    Helpful 6
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    7 years ago

    Helpful 0
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    11 years ago

    Helpful 2
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    Photo of Christian P.
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    13 years ago

    Helpful 2
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    9 years ago

    Helpful 3
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    10 years ago

    The worst service ever. Find another shop, do not waste your time or money here. Man at counter is worthless.

    Helpful 5
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    12 years ago

    Helpful 5
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    Page 1 of 2

    Ask the Community - Western Firearms

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    Review Highlights - Western Firearms

    I bought my first firearm here and I have to say, it was a bit over priced but don't mind cause I support local businesses.

    Mentioned in 2 reviews

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    Addax Tactical

    Addax Tactical

    (226 reviews)

    $$$

    I have thought long and hard about posting this review. I truly am a huge supporter of any local…read morebusiness, but the end result was too disappointing. I have to leave this review. I try to support small local businesses whenever I can, especially ones in my own neighborhood. In early January I stopped into Addax Tactical while I was out riding my e-bike with my dog. The staff were friendly, they were cool about my dog being there, and they even let me bring my bike inside. My first impression was positive. A little later I went back to order a rifle. I wanted a Henry Big Boy .357 Lever Action Rifle. They didn't have it in stock, and I was told it would take about two to three weeks to arrive because the SHOT Show convention was coming up. While doing the paperwork, I also decided to purchase a Ruger 10/22 so I could complete both purchases with a single background check. I left a deposit of about $1,200 toward roughly $2,000 total for the two rifles. Both rifles are very standard models that most gun stores typically have available or can obtain quickly. I could have easily purchased them elsewhere, but I made a deliberate choice to support a smaller shop in my neighborhood and was willing to wait the extra couple of weeks. Based on the timeline I was given, I expected the rifles to arrive by late January and to have them in my possession by mid-February after the required 10-day waiting period. That didn't happen. After three weeks I called to check on the order. Nothing had arrived yet. I waited another week and called again. Still nothing. The responses were always very casual, with little explanation other than that the rifles had been ordered. Around six weeks into the process, I was told the Ruger had arrived but they hadn't called because they assumed I wanted to pick up both rifles at the same time. I went in immediately and started the paperwork to take possession of the Ruger. During that visit I learned something that had never been mentioned before: the Henry rifle had not actually shipped yet, and the shop generally places firearm orders in batches rather than ordering individual rifles. This was the first time I had heard that, even though the original estimate had been two to three weeks. At that point I agreed to upgrade to the octagonal-barrel version of the Henry since I had always wanted that model anyway, and I was told the change would not affect the delivery timeline. After the 10-day waiting period I picked up the Ruger and again asked about the Henry. The answer was still that it had not arrived yet. By this point we were about eight weeks into the process, with no clear timeline. About a week later I called again and received the same answer. At that point I decided to cancel the Henry order and request a refund. I was told the refund would come from accounting and that I should expect a check in two to three weeks. After two weeks I called again and was told it could take up to 30 days. I eventually went to the shop in person to check on the refund. This time I was told I could not bring my bike or dog inside, even though I had been there several times before with both and it had never been an issue. Eventually I received a call saying the refund check had arrived. For the sake of transparency, I'm writing this from memory without the receipts directly in front of me, so the dollar amounts may be off by a few dollars either way, but the numbers below are very close to what was paid and refunded. When I picked up the check, the amount returned was about $370 out of the roughly $1,200 deposit I had paid. That means that after roughly 12 weeks, the final outcome of this transaction is that I effectively ended up with a $830 Ruger 10/22 -- a rifle that typically sells for a few hundred dollars at most gun shops. Even assuming some type of restocking fee, it's difficult to understand how that result makes sense, particularly for a rifle that, according to the shop, had not even shipped yet when I cancelled the order. I went into this purchase specifically because I wanted to support a small neighborhood business like Addax Tactical and was willing to wait longer than usual to do so. Unfortunately, after the delays, the lack of clear communication about how orders were handled, and the final refund outcome, the entire experience ended up being extremely frustrating. If you're considering ordering a firearm here, my advice would simply be to make sure you clearly understand the ordering process, timeline expectations, and refund policies before leaving a deposit. Posting this simply to document my experience so other customers know what to expect when placing a special order here.

    Long time client. Counter dude very helpful 5 stars. The dude that came out the back stating "I…read morecannot dry fire, only at the range" ruined the sell 100% Im a trigger guy, so going from glock universe to other triggers is a big deal. Dry fire/ trigger pull/ reset is important. I get the remark, just understand what customer needs are first then, ‍

    Rifle Supply - 12/08/2023 RS-15 Semi Automatic 5.56/.223 Rifle

    Rifle Supply

    (377 reviews)

    $$

    Needed some Gun smith work on my AR. Looked around a few places and there 5 star reviews caught my…read moreattention! Stopped by and as soon as you enter the door you are being greeted by A1 staff! Proceeded to fill out paperwork and was given an eta of no more than 5 days out. Went on my way and got a call 3 days later than my Ar was all ready! Picked it up and got a few mags and ammo while I was there! Fast forward to my visit on 11/08/2021 my 10 day wait period for a new

    I didn't want to leave a poor/neutral review for RS since I've had many great experiences with the…read morestaff here and have purchased multiple items from this store in the past. However, my most recent visit has been frustrating. I dropped off a handgun at the end of November for three services and was quoted 6-8 weeks max. I had planned to attend a training in late February, so based on that timeline I expected to have my handgun back by the end of January. We are now approaching 15 weeks, and my firearm is still not ready. Can't even reschedule my class as the staff has been unable to give me a date each time I've called. I didn't want to leave a negative review because my previous experiences here have been great, but this delay is honestly unreasonable. If I would have known the turn around time I would have skipped on services. A friend of mine dropped off his handgun at a different shop for the same services and had it back within a month. I am paying full price for 2 of the 3 services so I might as well have just taken it to the other shop.. I would still consider purchasing items from this store, but unfortunately I will most likely not be returning here for gunsmithing services.

    Western Firearms - outdoorgear - Updated May 2026

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