I would not recommend they did a bait and switch on me. They told me one price over the phone and…read morewhen they came out, they doubled the price. I would not recommend they at all!!

I'd been using Chimney Doctor for several years now..the technicians are well trained in their…read moreprofession. Now it's time to fire UP the fireplace in a few weeks! :-)

This company is always top notch- easy to book/communicate with, CLEAR communication, the people…read moreare crazy friendly and they never leave a speck of mess. They are thorough and are never pushy about up-selling you.

FANTASTIC SERVICE! Communicated with me B4 AND after the…read moreService. Were ON-TIME, Professional, and Knowledgeable. VERY IMPRESSIVE!!! My technician, Michael, was outstanding! He was personable, listened to all my concerns, explain to my satisfaction how my system work AND what I had been doing wrong (Yikes ). He was also easy & comfortable with my dog! I learned a lot today!!! I'm no longer intimidated by my gas fireplace and how & when to service the thing. Plus, it so much cleaner & prettier than before. I'm VERY impressed with Abbey Road, and exceptionally 'wowed' by Michael who was nice enough to walk me through my system like I was a 5 year old. Very nice guy. Thanks y'all!!! See ya next year!!!

Al did a great job cleaning our fireplace! He also gives great advice and we will be using him…read moreagain in the future!

If you need someone to clean, repair, improve your chimney's operation, I suggest Al the Chimney…read moreSweep. Al has taken care of our chimneys for over 25 years. His prices are very reasonable, he couldn't be more personable, and he takes pride in his work. Over the years, he has made suggestions that have saved us money. He doesn't replace the entire apparatus, if only one part is broken. When I wanted to solve a problem on the top of the chimney where two chimneys backed up to one another, he had a creative solution that cost far less and looked better than another bidder. He keeps the worksite clean, and keeps his appointments on time.

Called to request service and they just told me they were booked far in advance and didn't bother…read moreto see if that worked for me. Called another company that was weeks out and gave them my business instead would suggest anyone reading to do the same.

This company is a complete ripoff! I paid $7,200 for sealing my home from rodents. They kept coming…read moreback because I constantly heard a party happening in my attic. Every few months they had to come back for a year. Sadly, you have to renew for $1,500. Because I kept having problems, they said I had to pay the $1,500 for them to keep coming out to fix the issue. What's worse? They admitted they didn't do a great job initially. Sadly, they don't stand behind their warranty and will keep extorting money from you. Yes, I still have squirrels in my attic and I'm out $7,200.

As many of you may run into, as did I if you own a brick home you are at the mercy of the masons…read morewhen your home is built as to whether or not the grouting was applied correctly and or consistently. I have had two locations on my home that would leak during storms, one was a gable wall and the other a small windowsill in a valley on my roof, I have struggled for years to get someone to find the cause and to no avail. So, after our last snowstorm when the snow started melting, I got leaking again in the roof valley when the snow started to melt, frustrated I called Madewell masonry I explained the problem and Dave came out to assess, he found the grout on the small windowsill was negligible which allowed the melting water to drip inside my home. Thanks to Madewell the team fixed My leak as well as my gable wall crack and sealed the bricks. They are very professional, courteous and meticululous, they cleaned up everything. Don't waste your time if you have a leak or masonry needs call Madewell !!

I had a great experience with Madewell Masonry. My chimney was leaking every time it rained. David…read moreexplained everything that needed to be done to repair it. The quality of their work was excellent. The crew did a great job and cleaned up when they were done. They are also very reasonable. I recommend them to everyone!

We were promised follow-up on vents they said they couldn't reach; never got it. Do your research…read moreon this company, like we should have; it has an interesting history.

Nice people but didn't show twice. First time they actually called to reschedule, 2nd time (1st…read moreappt on a Monday) didn't show. I called at 1245 and told them don't bother.

Needed the duct from the dryer to be cleaned as the new machines are smart enough to turn…read morethemselves off when there's a problem! I dealt with both brothers and they couldn't have been any nicer. Managed to squeeze us in the next day. He was on time and got right to work. Seeing how much he got out of there was kinda scary! The value was worth every penny in the peace of mind we received knowing the job had been done so well. Kept his card as they offer other services as well. Great job!

I wish I could leave these gents a good review, but I cannot. In September, I made an appointment…read morefor damper installation to take place on 11/30. 11/30 rolled around and no one showed. I took the initiative to reach out to them- rather than the other way around- and was assured via text that Daniel would reach out to me shortly (Alex was unable to keep his appointment and neglected to inform his clients). After 6 hours of no Daniel, I reached out again. For the next 4 days I called three times a day, left courteous but concise voicemails, and never heard a peep from a soul. This company does NOT care about work ethic, their clients, maintaining a professional reputation, or basic common courtesy. This is no way to run a business or treat others. P.S. The only reason I was so patient and continued to contact them was because 4 years ago they cleaned our chimney and we had no bumps in the road at the time. But, they've definitely, permanently lost our business after this fiasco.

Subpar service, did a chimney inspection and tuck pointing in the firebox during home inspection,…read morefirst rain the chimney leaked and their response was "we couldn't have know because it wasn't raining during the inspection". A year later the tuck pointing is flaking off inside the firebox.

If I could give this place no stars I would, why did would I say this is because they could have…read moretold me as a customer hey we don't want to do the job. Here's what happened in my horrible customer experience. I waited for an appt. from 11am-3pm by 4:30 I call today 02-9-22 and the owner James calls Jim to ask why I've had no update or follow-up on my appt. they confirmed the previous day. I over heard Jim say very clearly "Kiss my @$$, I don't want that job anyway". I then heard James state watch your mouth the customers on the line. Eye opening experience, I just stated the same thing back I heard you loud and clear and hung up. James calls me back to apologize on my voicemail and say his guy was having a bad day. Yea ok if that's acceptable, I'm Good! I won't be rescheduling the potential appt. for Friday. But Is this how you treat customers? Don't waste their time! Just keep that bad energy no excuses. Professionalism is Priceless please find integrity instead of excuses for customers who just want good work completed!