Communication sucks! He doesn't do follow ups on his work as he might tell customers. He installed…read morea outside unit and a new plenum in my attic back in mid May. He told me he would do a service check a month later. I've called and texted him several times over the past 3 weeks. No response and he reads my texts....my phone tells me. My temp doesn't go under 75 in my home with my thermostat set at 60. Something is wrong,but no response to my calls or texts. . He's not a bad guy, but it seems once he's paid you're history ADIOS! Signed 1 very unsatisfied customer......

From the owner: Looking for affordable and reliable heating or airconditioning services ? Youngs Hvac Solutions is…read morethe right choice for you . We want to get your home back to a comfortable temperature again . If your too hot , no problem. If your too cold , that's no problem either . If you give us your problem then we will find your solution.

I just had my annual AC maintenance done and I'm thoroughly impressed. They were incredibly…read morethorough, cleaning the coils and checking the coolant levels to ensure everything runs efficiently for the winter. It's rare to find a service that is this honest and doesn't try to upsell you on parts you don't need. My unit is running quieter than ever!u

Smith Heat and Air arrived on time, did a chemical cleaning of my outside condenser unit, didn't…read morerush the job, provided an explanation of his work and my system status , and lastly all performed at a fair price. This was exactly what I was looking for...

While they were not able to perform the service I requested (septic tank), the customer service…read moredepartment seemed genuinely concerned resolving the misinformation issue and they referred me to another company.

They cleared the bathroom sink drain but it was very, very expensive. There were a lot of…read moreadditional, unexpected charges.

Exceptional service from Jeff and his team. Sent a message on Sunday night; Jeff called me first…read morething Monday morning and his team showed up that afternoon to assess the problem. They found the problem quickly and had me up and running first thing Tuesday morning after getting the necessary equipment. Will be using Active HVAC from now on. Reasonably priced, upfront and honest.

Jeff came out within 2 hrs of me calling. He was kind, professional, and didn't try to upsell me a…read morenew unit. Would definitely call him again! Highly recommend!

Before you read anything else, know this... OUR AC IS FIXED because of Chris and we are so…read morethankful. Chris originally came out to look at our system as part of our Choice warranty, and immediately diagnosed problems that our previous AC person didn't find at all after multiple visits. When Choice didn't cover the claim, he assured that his prices would beat most places like Choate's and we agreed. He was having phone problems, so there were some issues getting things scheduled, with him sometimes coming pretty late in the evening. But when he showed up he went right to it and put us on a course to fixing the problem. Phone issues happen so I'm sure it was more frustrating for him. He found some duct issues and a part that had been installed backwards that was causing our system to not work right. None of this was found during the home inspection when we bought the house six months ago. He also found a mold issue inside our unit and provided options on how to fix that that we'll have him install soon. Here's our rating: Knowledge: 5 stars Scheduling: 3 stars (This is the easiest one to fix, so once the phone issue is resolved, it'll be at 5 stars.) Issue resolution: 5 stars (most important of all) Cost: 5 stars Thank you Chris!

I gave a good review previously....however, that was before I have had to deal with him over the…read morelast month. After waiting 3 weeks for a part to arrive, he told us for 2 days he was coming to install the part, after 2 days he did arrive after 7 at night, worked in the dark, fell asleep in the driveway, sent me the bill for installation that was paid that night. 2 weeks later the A/C quit working with an obvious leak. Have called his phone at least 5 times, left numerous text messages, called his wife's phone...who btw, has no Voicemail set up, and sent her text messages as well. So, would I never deal with this company again, I will be reporting him to BBB as well as Choice Home Warranty as well as going after the money he required me to pay for a 1 yr Service agreement he insisted I pay before he would turn any of our claim into Home Warranty because the A/C unit was dirty!! DO NOT DEAL WITH CHRIS JAMISON!!!

Mr. Corey Baker was excellent. He was nice and knowledgeable. His professionalism is unmatched.read more

Do not use Tim Ferguson for any Generac/Generator servicing. Used them for a general service and…read moretake care of a simple error code. The tech changed the oil and serviced the generator but did it before fixing the error and then proceeded to not be able to clear the error. Therefore the oil couldn't cycle through to prevent further damage because the engine wouldn't crank. Supposedly the service manager couldn't troubleshoot either or they just wanted to charge me $200/hr for diagnostics and the error which they thought was the control board. I do not know if they didn't know how to fix or if they just wanted to charge me more money. Simple google search said change the battery and I did that myself and generator cranked and no issues. Was trying to find a reputable company so I don't have to maintain it myself but Tim Ferguson is not that company. Very disappointing given their supposedly good reputation.

Well, I was trimming hedges and accidentally screwed up the electric wire behind my AC unit right…read morein the middle of the last heat wave. Oops. I called around to several places and One Hour Heating and Air was the only place that could get to me in the next 24 hours, and they were out first thing in the morning on 7/5/2023. Other places quoted me over a week out. My technician was Bill Minor and he was super polite, and walked me through everything he did (I'm a note taker.) He was able to reconnect the wire with wire nuts on top of the wires, and when we went inside to test when it was back on, he noticed it wasn't really pushing cold air. Air, sure, but not cold air. That's how my system had been since I bought the place, I explained, and that it was "on." He disagreed. He shows me how the back tube should be ice cold while working and mine was lukewarm. He said this could be WAY better. I was perplexed because my AC had just been looked at/serviced by Hiller AC in May. A power surge fried some wires and they had to take the units totally apart. I was told the freon was super expensive for old units (like $2k for freon) and to replace both units. $20k was my quote for brand new AC units. they said don't bother with new freon, replace the units. Was also told that modern day freon wouldn't work in my 1989 old TRANE brand units. Bill from One Hour went, "I can vastly improve the air, and no way is the freon gonna be that expensive. You've been had. (conned.)" He proceeds to tell me if I just add 2 lbs of freon, I will be getting ICE COLD air. Its 95 degrees out. I just had another AC unit company out there. They didn't point that out. I'm a bit blown away by his service at this point. I explain my bewilderment but I fully trust him by this point. Being a single female, throughout my home ownership, I've repeatedly been given repair quotes and have it be high. They don't expect a lot of questions or try to take advantage of my lack of knowledge. Bill 100% did NOT do that. He walked me through every step, was super thorough, turned my AC from functional to fantastically cold, and pointed out everything apparently Hiller hadn't mentioned or skipped over with me. I ended up with One Hour by happenstance and now I'll never use anyone else. And with all these outages, I've been recommending them profusely to everyone else I know out here now. He proceeds to get my permission for the $100 per pound freon (that yes, CAN go in my unit after all) and $200 later, we wait a few minutes and check again: I have ice cold, arctic air coming out of my vents! He then proceeds to tell me about the monthly subscription to One Hour and all of its benefits. That it will really help my old units in their maintenance and they could survive longer with good care. (because I don't exactly have $20k lying around for new units.) I am SO thankful to Bill, truly. He repaired my unit, noticed things the other company didn't (or just didn't tell me), answered every question I had, got my air ICE COLD and was a great guy through the whole process. I was taught that a good contractor is someone you'd let your grandma use. Well, Bill could DATE my grandma and be part of the family. My AC is amazingly cold now, and my electric bill has gone down (because its so much more efficient now.) Use One Hour and insist on Bill Minor, his badge said he was the Chief Mechanical Officer. You won't be disappointed. My AC can now take a 78 degree room down to 70 in an hour with his help now! Lowest I could ever get it before was 75. I hope he sees this! Thank you, Bill!

FAST SERVICE !!!! Very informative techs, great customer service, hands down the best offers in the…read morearea. Get it right the first time. With the unexpected weather recently, a reliable company is all I seek. Will definitely make One Hour my go to company.

I've worked with this company on 2 different homes and both have been bad experiences. This last…read moreexperience has been the worst. We paid them over $10k to install a new heating system only for it to continually go out and then get the run around when we call. I never post bad reviews, and I feel compelled to leave one after such poor experiences with this company. Would Avoid this company like the plague.

Justin was on time and was great. Very professional very nice willing to explain everything that…read morewe needed done. They were out within a day of me calling and the repairs starts in just a few days after Justin came by. Would highly recommend.

Fantastic service! Found my issue with dust in my house. Very professional,reliable and seasonal…read morecheckups are reasonably priced. Highly recommend!

The time came for our annual check up for the super Lennox HVAC system purchased 8 years ago…read more After 5 years, the coils began to rust and needed replacement. (Bummer)! Their Service Expert management verified the warranty and in addition to replacing the coils (no charge) they suggested installing 2 Ultraviolet bulbs to avoid new rusting, and to disinfect the moving air . And because we were on their annual inspections, not a penny was spent for the replacement. NO HASSELS. Beyond belief. And now for the installation. One, yes, (1) day is all it took Nik and Dak (Yes its their real names) performed the teardown, replacement, and testing of the new system adding a discounted invoice for the UV bulbs. Did you ask if I'm happy with all of that, well, of course I'm happy and I'll use them again. Roger