Wayne got back to my request immediately. He showed up same day. He was kind and professional. This…read moreguy rocks. Call Wayne for sure. 100.

Wayne was very prompt knowledgeable worked with me. Figure this situation out and gave me an honest…read moreestimate. Five stars for Wayne thank you very much.

Did a search for Appliance Repair Memphis and found the best company around. What a pleasure to do…read morebusiness with. They came out quick, expert diagnosis of my dryer problem and had the unit repaired in short time. Excellent communication of what the problem was and very reasonable cost. They will be my first call for any repairs in the future.

My washer developed a small leak. After consulting Yelp I decided to go with Appliance Rescue…read moreRepair (ARR). I am very glad I did. After dealing with the insurance company for nearly 2 weeks I was just about running out of clean clothes. I contacted ARR on a Wednesday and was given an appointment the following Tuesday. I mentioned my clothing situation and asked that if something opened up I'd appreciate it. ARR said they could work me in the next day. They arrived ahead of schedule and did a thorough diagnosis of my washer. He explained the problem thoroughly. Instead of selling me some expensive fix (as I would not have known the difference) Matt told me that it likely wasn't worth fixing due to it's age but that fixing it would be expensive. He told me of an option that might work (a drip pan under the washer) that would save a lot of money. He didn't have to do that. Matt, and his assistant who's name I did not catch/remember, were very easy to work with, knowledgeable and very professional. If I have any further problems with my appliances, Appliance Rescue Repair will be the first company I will call.

The main fridge compartment was not cooling. The repair guy shines a light into the freezer and…read morefridge vents and says the compressor is going out. He was polite but did not really do a diagnosis. I was charged a diagnosis fee for a very wrong diagnosis. He said it would cost $2100 to fix, and I found the diagnosis code (evaporator fan), and fixed it for $120. Friendly score 5 stars. Technical skills negative 5 stars.

Very disappointed with this service call. The technician spent most of the visit reading from a…read moretablet and did not perform any real troubleshooting or diagnostic work. No tools were used, no testing was done, and the conclusion was simply to replace the unit. I paid for a professional diagnosis and expected an actual inspection, not a generic recommendation without effort. I would not use Mr APPLIANCE again based on this experience

Service man was prompt and serviced wash machine quickly He…read morewas friendly and gave my daughter ideas on how to save money in the future

4+ months to install a lower ice maker in a GE French door refrigerator, never happened. About 50%…read moreof the job was completed and they've never been back, nor will they answer emails air phone calls. Now top ice maker has been left inoperative. Find someone else, complete disaster here.

Needs to update business hours, only store in city with parts but if we don't know when we can…read morereach you I'm not sure if it even matters.

Walked in with a dryer heater. The clerk had the correct part in hand before I reached the counter!…read morePolite, kind and personable, he chatted as he removed a needed part from the old assembly and installed it on the new. Great customer service one doesn't see much anymore. I highly recommend this business!

I have used Hamilton Appliance on several occasions. The products have always been amazing as well…read moreas the service. They have always been on time for installations. From the staff in the store to the installers and service guys, everyone has been super polite and very informative. I highly recommend them if you want an extremely courteous and informative experience.

I was told it would be $230 and I paid the invoice and after I paid the invoice they told me I owed…read more$200 more. Poor customer service and bad communication.

This company is "Johnny on the spot!!" or "Josh on the spot". Josh represented A1 Appliance company…read morevery professionally and courteous. He was on time as promised and resolved my dryer problem within 15 minutes. Excellent troubleshooter, this guy really know his stuff. He also surprised me with his warranty. The usual warranty are about 30 days but A1 warranty their work and part for 365 days. That's what Josh wrote on the receipt. It is also FULL warranty not limited. I am now sold on their business. So (hopefully not) if I do need their services, they are the only one on my list.

The guy stayed for less than a half an hour. Was not informed of taxes added on to the service…read morecall. A day or two later found out it was as simple as turning the breaker back on to get the freezer working again. Instruction booklets often say to look at breaker, but the "appliance repair man," if you can call him that, never even suggested it or check to see that the freezer was receiving power through the cord. Called to ask for a partial refund for his negligence and lack of complete service. He would rather talk my ear off full of excuses and nonsense. Never doing business with them again or suggesting them to anyone. He was in too big a hurry to leave, because it was hot.

My oven was out and would not lite. Came out in two days and did an excellent job, when he left my…read moreoven was working great. Was polite and professional and knew what he was doing. I would highly recommend him to anyone. Price was reasonable and fair.

From the owner: Commercial and Residential Appliance Repair Service Services provided by qualified and certified…read moretechnicians! We are certified to repair appliances of ALL brands!

He got in touch with me as soon as I requested service on my refrigerator. He was very prompt…read morecoming when he scheduled my service, and fixed my problem.

Bobby came to look at my dryer that was making noise. When he turned it on he knew right away the…read moreproblem. He had the part and replaced it. After that he cleaned the dryer and it looks new now.

Called this company on the day my household goods arrived to hook up my washer and dryer…read more Anticipated a few days wait. Nope!!! They had two technicians arrive at my house about an hour later! Not only did they bring the items I needed to hook everything up, they also made sure the washer and dryer was working properly before they left. It was $125 for that and while it seems steep, having same day service for your washer/dryer hookup DURING a stressful day of moving into a new home while not having to dig out a toolbox, knock your head against the wall because you can't find all the little pieces/parts you need and have to make a trip to Home Depot---priceless. Worth every penny. Thanks guys!!

From the owner: Install HVAC & Central Air. Plumbing. Repairs on all major appliance.read more