These guys are polite, friendly, and responsive, but they were not able to solve my refrigerator…read moreproblem or even fully determine what was causing the issue. The issue ended up being a problem with a circuit board that I resolved on my own - saved me from buying a new fridge. I was still on the hook for the diagnostic fee, which I sort of understand, but I'd have to ding them on value for money paid considering I was left with the problem and not much direction on what to do about it.

The main fridge compartment was not cooling. The repair guy shines a light into the freezer and…read morefridge vents and says the compressor is going out. He was polite but did not really do a diagnosis. I was charged a diagnosis fee for a very wrong diagnosis. He said it would cost $2100 to fix, and I found the diagnosis code (evaporator fan), and fixed it for $120. Friendly score 5 stars. Technical skills negative 5 stars.

Service man was prompt and serviced wash machine quickly He…read morewas friendly and gave my daughter ideas on how to save money in the future

4+ months to install a lower ice maker in a GE French door refrigerator, never happened. About 50%…read moreof the job was completed and they've never been back, nor will they answer emails air phone calls. Now top ice maker has been left inoperative. Find someone else, complete disaster here.

My washer developed a small leak. After consulting Yelp I decided to go with Appliance Rescue…read moreRepair (ARR). I am very glad I did. After dealing with the insurance company for nearly 2 weeks I was just about running out of clean clothes. I contacted ARR on a Wednesday and was given an appointment the following Tuesday. I mentioned my clothing situation and asked that if something opened up I'd appreciate it. ARR said they could work me in the next day. They arrived ahead of schedule and did a thorough diagnosis of my washer. He explained the problem thoroughly. Instead of selling me some expensive fix (as I would not have known the difference) Matt told me that it likely wasn't worth fixing due to it's age but that fixing it would be expensive. He told me of an option that might work (a drip pan under the washer) that would save a lot of money. He didn't have to do that. Matt, and his assistant who's name I did not catch/remember, were very easy to work with, knowledgeable and very professional. If I have any further problems with my appliances, Appliance Rescue Repair will be the first company I will call.

Did a search for Appliance Repair Memphis and found the best company around. What a pleasure to do…read morebusiness with. They came out quick, expert diagnosis of my dryer problem and had the unit repaired in short time. Excellent communication of what the problem was and very reasonable cost. They will be my first call for any repairs in the future.

Called this company on the day my household goods arrived to hook up my washer and dryer…read more Anticipated a few days wait. Nope!!! They had two technicians arrive at my house about an hour later! Not only did they bring the items I needed to hook everything up, they also made sure the washer and dryer was working properly before they left. It was $125 for that and while it seems steep, having same day service for your washer/dryer hookup DURING a stressful day of moving into a new home while not having to dig out a toolbox, knock your head against the wall because you can't find all the little pieces/parts you need and have to make a trip to Home Depot---priceless. Worth every penny. Thanks guys!!

From the owner: Install HVAC & Central Air. Plumbing. Repairs on all major appliance.read more

Needs to update business hours, only store in city with parts but if we don't know when we can…read morereach you I'm not sure if it even matters.

Walked in with a dryer heater. The clerk had the correct part in hand before I reached the counter!…read morePolite, kind and personable, he chatted as he removed a needed part from the old assembly and installed it on the new. Great customer service one doesn't see much anymore. I highly recommend this business!

We have three AC units, two are over 15 years old and of those one was not working. After reading…read moreseveral RAVE reviews on Nextdoor.com we gave Thomas and Sons a call to schedule a service appointment for 10:00 am. Rob Thomas arrived on time. He was courteous, professional and very personable. He worked quickly, diagnosed the problem and plainly explained our repair or replace options. Thankfully, he also did a quick inspection of our other two AC units and showed me that one had a Freon leak and was freezing-up. Based on TRUST and COST, my wife and I can STRONGLY RECOMMEND Thomas and Sons Home Efficiency!!!

I was so nervous about my gas fire place being unrepairable. Thomas and sons came out and repaired…read morethe fire place by giving it a good cleaning and resetting the switch. I am very satisfied and I have referred them to three people. One of which has an appointment tomorrow.

Larry provided awesome service for a problem I was having with my HVAC. He was able to make it over…read moreearly on a Sunday morning when no else would.

...Mr.Chilcutt Was Very Courteous & Tbe Service Was Excellent!!!...Yes!!!...If We Need His Services…read moreAgain We Will Definitely Call Him!!!...

my dryer was out and will not dry clothes but Neohome appliance came and Nelson the great…read moretechnician diagnowed and fixed it within 1hour my dryer is working like brand new. I highly recommend Neohome appliance repair solutions.

Servicer did not come to scheduled appointment and phone calls with them always included children…read moretalking in the background as if it were a daycare. Also, there was a lack of follow up and I had to continuously call them to get answers.

lousy, late in time slot. came back in about 5 min after supposed completion of work& said he put…read morein wrong part. also asked to use bathroom about 5 min after arriving. first time use; smell of burning wires& inoperable weeks old washer!!!

From the owner: I’m an experienced electronics and appliance technician with a college degree in Electronics and…read moreComputer Engineering Technology. We repair electronics and appliances and computers of all makes and models. We also do installations of Nest sold products, auto and home security system, audio and video surround system, home indoor and outdoor video surveillance system. Licensed and insured. We offer a 6-month warranty on parts and 30-day warranty on labor.