Work done on time; price as expected; owner knowledgeable & amiable…read more Location suitable for all areas of the city. Enough available parking.

I took my husband's PS5 here to have the HDMI port replaced. The replacement worked great at first,…read morebut eventually stopped working. Since it was under warranty, I brought it back and they "fixed" it. When my husband picked it up, he was told that if it happened again, it was likely due to something they supposedly couldn't be responsible for and we would have to pay more. We took it to another repair shop for a second opinion, and they confirmed the actual issue: the HDMI port had not been properly soldered to the motherboard. So the explanation we were given by this shop was simply not accurate. The original repair should have been done correctly the first time, and I'm disappointed that instead of taking responsibility, we were given an explanation that was not supported by the actual condition of the repair. I would recommend getting a second opinion before paying for another repair here.

He's a great guy, very knowledgeable, and not at all condescending to those of us who lack such…read moreskills. I highly recommend his services.

I use Memphis PC Guy Mike Oyler anytime I have a computer issue. He is friendly, knowledgeable…read moreand always on time. His pricing is always fair and less than other computer specialists charge. I have yet to have a problem that he couldn't fix. I think you would being making a good decision if you get Mike to come to your home or have him fix your computer online.

The Google reviews are laughably fake. I don't know if the astronomical markup is a joke I'm not in…read moreon, but I didn't find it funny. I also didn't find it funny being held hostage over negotiating said price and the attitude and gaslighting that follows. Doesn't matter to me, but I imagine that a lot of wealth has been extracted from the local elderly community by this place based upon how they treat knowledgeable folks with computers. Avoid this place. At the minimum they will have the highest prices in town and you will be saving yourself money by simply not showing up. Seriously. Don't throw money away. Be an adult.

Great for Repairs!…read more What I liked: + Small, family business + Super friendly + Great for computer repairs (IT'S FIXED!) + Upfront pricing What wasn't so good: - Transactions seem to take a long time (just please scan my CC already!) - Appointment Only (What? I can't just show up to pick up my computer repair. It's fixed. No. They want to confirm an exact time.) Understandably, it's a very small store in the middle of a Pandemic. - Multiple discussions on purchasing their anti-virus software. No thanks! Really, NO THANK YOU (I told you I have one already.) - Small store. Limited selection. - Website seems outdated (think: 1980's!) - Expect a week for any repair. - The property/business center is in very poor condition (needs some upkeep). The business is easy to miss. - Banker's Hours (Mon - Fri, 10a - 05:30p; Some limited Saturdays) On the fence: - So much idle conversation. Are they really just being friendly? Or are they trying to build rapport for more sales? - Yes -I understand you could also upgrade this & upgrade that & replace this too! I really just came in for you to do this ONE thing, please. On my last visit, I ended up spending over $400 for a laptop repair. They convinced me to also add a complete diagnostic, which led to advising me to upgrade my HD to a SSD. To be completely fair, I agreed to the additional work. -It's like: I can't be mad at the mechanic for advising me about additional work needed to my vehicle. It's my choice to make the recommended repairs or keep driving my car as-is. I've come to Cooper Systems before when looking for a deal on a new laptop. In the end, I always end up going to a big-box store for new purchases (shame on me!) I consider myself a tech guy. I've even replaced some minor items in laptops (e.g. upgrading RAM.) But Cooper Systems is truly GREAT at computer repairs and building a system for your needs. The issues I listed are minor and I'm sure I will visit Laura again. I recommend that you visit them, too! (Just call ahead! LOL!) Update: Don't forget to check-in on Yelp. I did when I was leaving & found I missed a coupon! (Sad Face Emoji!)

This business only serves BUSINESSES and not individuals however the person who took my call was…read morepatient and caring.

Advatek is my go-to for my computer issues. They are know their stuff and are very friendly.read more

Thank you Black Swan Digital Forensics for your honesty. Your staff was very professional and…read morecomputer forensics tools is outstanding. I appreciate your help and invaluable feedback.

I had a couple of separate issues with my laptop. David Bensman called me and told me he was able…read moreto come out today! He showed up within the hour. He gave me several options on how to fix the problems, honored my choice, and left me happy with a fixed computer! Experience was totally pleasant, as was the cost. I'd recommend Mr. Bensman to anyone who has a computer problem.

I had a wonky ink jet printer that was not working. He evaluated it and determined it was not…read morefeasible to repair it. He accompanied me to purchase a new one and installed it to work with our ancient laptops. Because of the age of our laptops, the process was terribly slow, but he remained patient and got the job done. Worth every penny of his bill. Mac

Russ is the absolute best. I called him with a very strange request on an old computer. He did not…read moreshy away from the challenge he welcomed it. Where everyone else I spoke to told me no Russ said sure bring it in and lets see what we can do. This was a wonderful experience and Russ knows his stuff. He will be my computer guy from now on. Cheers to you Russ!!!! UP THE IRONS!!!!!!!!

Russ was very patient and knowledgeable about the different types of issues and all of the upcoming…read moretechnology. He ended up helping me with my hard drive on my main work computer and helping with my issues on my laptop. Definitely would recommend!!!

Hello Tech damaged my walls when mounting my 65-inch TV and refused to pay for the damage after…read morestating they would reimburse me if I had the wall repaired. Even had me sign an agreement to that fact. I have emailed support (only way to communicate with them) and received no response . Worst company. I should have did more research before using them. I would have seen all the negative reviews on BBB and Facebook.

I was a first time customer and im very displeased with the non service I received. First the…read moretechnician called saying they're running an hour behind. The appointment time comes around and I get a text stating that the technician can't make the appointment. I will never use this service again and would not recommend anyone else use them!