While they were not able to perform the service I requested (septic tank), the customer service…read moredepartment seemed genuinely concerned resolving the misinformation issue and they referred me to another company.

They cleared the bathroom sink drain but it was very, very expensive. There were a lot of…read moreadditional, unexpected charges.

I just had my annual AC maintenance done and I'm thoroughly impressed. They were incredibly…read morethorough, cleaning the coils and checking the coolant levels to ensure everything runs efficiently for the winter. It's rare to find a service that is this honest and doesn't try to upsell you on parts you don't need. My unit is running quieter than ever!u

Rick has been servicing my home for 3 years. HVAC and other miscellaneous jobs. He is on time,…read moreefficient, knowledgeable and good value for his service. He is able to schedule quickly and timely. Great job and nice man too.

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

I've been a loyal customer for years (as well as my parents) and previously held a monthly…read moremembership for HVAC and water heater maintenance because it offered value, peace of mind, and discounted service. Unfortunately, that is no longer the case. The company recently changed the membership pricing structure -- but instead of improving value, they increased the cost to five times higher, now charging per HVAC and water heater unit, per year, not per household. That means I'd now be paying significantly more just for the right to get a "discount," which makes the membership essentially pointless. It feels like I'm paying for the discount itself (maybe more so) and not actually receiving benefits. What makes this worse is that no proactive notice, explanation, or justification was provided to existing customers. I only found out when I looked into scheduling my routine fall HVAC maintenance. A major pricing and policy change like this should be communicated clearly, transparently, and respectfully -- especially to customers who have been loyal and previously trusted the company with their home systems. This comes across as misleading and very poor business practice, and it's an easy way to drive away customers who have been supportive for years. Sadly, this change has made me rethink doing business with them going forward. This is not only misleading but feels like a calculated money-grab disguised as a benefit. It also reflects poor business judgment and questionable customer-focused ethics. Prior members should be aware that the "membership" no longer provides true value and may cost far more than it saves -- proceed with caution.

Yates resolved my electrical issue. However, his rate intends to be higher than normalread more

This company wanted to charge me over $90.00 to just come out and give me a quote to see if they…read morecould add a line for a AC unit. The tech said if they couldn't do the work, I would still have to pay the $95.00! lol

Have used Aireserv before. No issues. Had them out this year to inspect my mother's furnace and…read morechange the filter. After 2 hours, they tried to sell my 82 year old mother 5k worth of insulation, surge protections, etc. scammers who I won't use again.

This company is professional informative, communicative and efficient, timely and courteous. They…read moreoffer discounts as well and they work with you. They make sure the personnel coming to you are verified. I was able n need of immediate service and they got on the job quickly. I recommend this company!

Communication sucks! He doesn't do follow ups on his work as he might tell customers. He installed…read morea outside unit and a new plenum in my attic back in mid May. He told me he would do a service check a month later. I've called and texted him several times over the past 3 weeks. No response and he reads my texts....my phone tells me. My temp doesn't go under 75 in my home with my thermostat set at 60. Something is wrong,but no response to my calls or texts. . He's not a bad guy, but it seems once he's paid you're history ADIOS! Signed 1 very unsatisfied customer......

From the owner: Looking for affordable and reliable heating or airconditioning services ? Youngs Hvac Solutions is…read morethe right choice for you . We want to get your home back to a comfortable temperature again . If your too hot , no problem. If your too cold , that's no problem either . If you give us your problem then we will find your solution.

I've worked with Jeff's Heating, Cooling, and Maintenance in the past, now Active HVAC &…read moreMechanical, and had another good experience. They were super responsive, came out very quickly, and explained everything clearly without trying to push unnecessary replacements. They cleaned out a heavily clogged and rusted coil area, cleaned the pipe feeding into the pump, replaced the circuit board, and checked the refrigerant and condenser. Everything is cooling and flowing properly again. I appreciated the honest service and thorough work.

Exceptional service from Jeff and his team. Sent a message on Sunday night; Jeff called me first…read morething Monday morning and his team showed up that afternoon to assess the problem. They found the problem quickly and had me up and running first thing Tuesday morning after getting the necessary equipment. Will be using Active HVAC from now on. Reasonably priced, upfront and honest.

Didn't repair our AC. Just partially cleaned it and said he did not have time to repair or find…read moreout what was wrong with the unit.

Mr. Martin is an incredible professional! Getting home repairs can be so stressful, and unlike…read moreother companies I've gone with in the Shelby County area Mr. Martin is now my go to for any HVAC and refrigeration questions and repairs. I had issues with an older and newer cooling unit two years in a row, and I couldn't believe I was revisiting the issue. I've used an expensive well known named company in the Cordova area for the past but I won't be going back. Mr. Martin was thorough and honest about what needed to be done, explained everything in detail as well as what expenses on the materials. The overall costs and quality - superb. He didn't try to sell me on junk other companies do these days. I appreciate the hard work, dedication, and honesty in Mr. Martin. You won't find many people like his caliber to help you. I will always count on his services, and I've already recommended him to many people in the Lakeland TN area. chrismartinac@yahoo.com is an alternate way of getting in touch with Mr. Martin.

Called Conway to request and quot it an est on services which were leaky faucets. on first initial…read morecall I talked to a wonderful lady named Theresa she stated that there was no service charge/fee and even provided me with a $50 off coupon. but then dispatch calls and says it's $119 diagnostic fee that doesnt go toward booking services and the $50 coupon also can't be used toward diagnostic fee only for services if I chose to proceed. no thank you you guys don't even have clear concise communication within your company how can I trust you to not overprice my services.

I needed my main sewer line reamed out, and was lured in by a $79 special they were having. My God…read morethis company is a joke. They sent one guy out who didn't have the tool to open the outside outlet to the sewer line. Then another guy showed up he didn't have any tools either. He then moved through my front yard like Karnak, The Magician using ESP to decide I needed to replace my entire sewer line for $15,000. What these con artists were really selling was a 15 year loan to pay for the sewer line replacement. I kept saying I only needed my main sewer line reamed out. Oh, that was going to cost anywhere from $700 to $1000. These guys are not plumbers. Do Not Use Them. And for God's sake don't sign anything. The guy kept pushing this clip board at me saying, "Sign it. Sign it." The whole operation is crooked. ~RUN--WHILE YOU STILL HAVE A CHANCE~

I reached out to Mr. Bill about my water heater around midday on a Thursday. He asked a few…read morequestions and for a few pictures to be sent, then quickly got back to me with a fair price. Less than 24 hours later my new water heater was beautifully installed! Highly recommended.

I highly recommend MuMullin Plumbing and will be using them exclusively for any plumbing issues…read more When I called, he actually walked me through how to fix the problem myself, and then when I said I wanted to replace the part, he sent me the link to the correct part so I could have it on hand. I had to change the day he came out a few times and thought he would lose patience with me, but he stayed in text contact with me and was wonderful. When he came out, he continued to share his experience with me so that I could prevent future problems. His fee was very reasonable. He has my highest recommendation.