My experience was unfortunately horrible. No one answered my calls or texts for follow-ups that…read morewere promised to me. I do not recommend this company.

Do not, I repeat, do not ever uses this company. We paid them to treat and clean our duct work…read more They had to come back again and retreat it because the first treatment wasn't "strong enough", and we had to pay an additional service fee. We have been calling them for several week now as they were to come back to determine if the 2nd treatment worked. We have left several voice mails and sent multiple emails without ever receiving a reply. Scandoulous, corrupt, untrustworthy and a horrible business. Buyer beware. Give your hard-earned cash to a reputable business, which this isn't one of them.

After multiple estimates I decided to go with Ductman. Their employees were very thorough and…read moreknowledgeable about the process. I was clueless!! Showed me before and after through the whole process and very pleased with the discount given. I have already referred to multiple friends and was more than happy to leave a review. Thanks guys!

Called for quote , came out and were able to do my work that day!…read moreGreat service, polite, professionals!

Where do I start, Jermey responded to my request the same day for a wheel blower cleaning and…read moreevaporator coil cleaning. I'm so glad I shopped around and came across an honest and very knowledgeable guy. I would highly recommend his business to my friends and coworkers.

They never do what they say. Late and smell like they been smoking something. Avoid them.read more

very good service. did an excellent job. would use them again And will recommend them to anyone who…read moreneeds their services.

Highly recommend. Efficien, courteous, cleaned up after themselves. Cleaned 25 years of dust out in…read moreabout 3 1/2 hours. Called back later to make sure I was happy. I couldn't ask for more. Thank you guys. You're the best.

Beyond impressed with this company. I highly recommend you check them out for all your heat and air…read moreneeds. Honest, reliable & knowledgeable. Great service at a great price. Service so prompt, it puts others to shame. No more sweating in this Memphis heat! I believe the young man that came out's name is Josh. He was polite, professional & highly skilled with his trade. He is an excellent representation of a nice, local company. I will recommend them to all my friends & family & definitely use them again. A+

I contacted Air Serve on 5/17 to service my inoperable unit. In short yes he attempted to upsale…read moreme to purchase a new unit, which I didn't fall for. My bigger issue is (1) they don't provide you anything in writing even after asking multiple times (2) I agreed to have them complete the repairs on my unit for a total of $1,300, minus the amount of the service call ($62). (3) The tech was supposed to be processing my payment of $62 for the service call on my debit card and he charged me for the entire $1,300 repair that hadn't taken place. I was ASSURED by this tech that it would be reversed first thing this morning by their office team. I never intended to pay the actual repair on my debit card, which I told the tech before he ran the charge. I have now placed 4 calls to them for a status update, each time i'm advised an urgent message has been sent to accounting to reverse the transaction but no reversal has taken. There is zero sense of urgency for them to rectify their "mistake". This was only caught when I asked the tech to provide me with a receipt for the amount I was paying. I have since canceled my service call with them because I have little faith in their integrity based on something so simple that was an error on their part taking an entire day to resolve. Remarkably unprofessional, inconsiderate and poor customer service. I will share this review on every platform.

Have used Aireserv before. No issues. Had them out this year to inspect my mother's furnace and…read morechange the filter. After 2 hours, they tried to sell my 82 year old mother 5k worth of insulation, surge protections, etc. scammers who I won't use again.

This company is professional informative, communicative and efficient, timely and courteous. They…read moreoffer discounts as well and they work with you. They make sure the personnel coming to you are verified. I was able n need of immediate service and they got on the job quickly. I recommend this company!

We were promised follow-up on vents they said they couldn't reach; never got it. Do your research…read moreon this company, like we should have; it has an interesting history.

Nice people but didn't show twice. First time they actually called to reschedule, 2nd time (1st…read moreappt on a Monday) didn't show. I called at 1245 and told them don't bother.

I had a crazy situation and if I could, I would give Stanley Steemer Cordova 10 stars!…read more This absolute mess happened during the Super Bowl. A full bucket of water tipped over and drenched my carpet. While it was clean water, we're talking completely soaked. Then, because when it rains it pours, my sister's teacup dog had an accident in another room. I called Stanley Steemer figuring I'd just leave a message (it was the Super Bowl, after all), but they actually picked up! They were even ready to come right then, but I told them to wait until the next day since I didn't want to ruin their game day. The next day, Jonathan showed up and OMG, you could tell this wasn't his first day on the job, so I asked. He's been with Stanley Steemer for 11 years (as of February 2025), and it really shows. He took one look at the water damage and got straight to work. No fuss, just pure efficiency. He pulled out this heavy-duty equipment and went to town on both the flood zone and the pet accident. Used different techniques for each problem - serious water extraction for the spill and some special cleaning process for the pet mess. By the time he was done, you wouldn't believe anything had happened to the carpet. What really impressed me was how he walked me through everything he was doing. Not in a condescending way, but just keeping me in the loop. He showed me how the machines work, explained why he was using certain cleaning solutions, and made sure I knew how to handle similar issues in the future (though hopefully I won't need to). Here's something worth mentioning - Stanley Steemer always has some kind of special running. Because the price was so reasonable, I added a third room, and it was reasonable especially considering the quality of work you get. The fact that they handle emergencies, even during major sporting events, really sets them apart. If you're in the Memphis/Cordova area and need your carpets sorted out, definitely go with Stanley Steemer and ASK FOR JONATHAN. After seeing him tackle my disasters, I'm convinced there's no carpet emergency he can't handle. Seriously, the guy turned what could have been a total nightmare into a surprisingly smooth experience. I've already saved their number for any future carpet catastrophes - though hopefully not during next year's Super Bowl!

I'm very disappointed with the quality of the service. The upstairs and hallway carpets weren't…read moreoverly soiled or anything, so the cleaning should've been simple. It's almost like he just put water on the floor and that was it. I'm not 100% sure he even cleaned the carpet. I paid $267 for a small room and the staircase.