Cleaned and decontaminated metal ductwork that had had been infiltrated by rodents. Did a…read morecomprehensive cleaning and was able to locate a hole in the ductwork requiring repair. Would highly recommend.

Team was very nice and worked well. Only problem is it created soot/dust from the vents for the…read morenext couple days. Took several hours to clean that up. Good job overall.

My experience was unfortunately horrible. No one answered my calls or texts for follow-ups that…read morewere promised to me. I do not recommend this company.

Do not, I repeat, do not ever uses this company. We paid them to treat and clean our duct work…read more They had to come back again and retreat it because the first treatment wasn't "strong enough", and we had to pay an additional service fee. We have been calling them for several week now as they were to come back to determine if the 2nd treatment worked. We have left several voice mails and sent multiple emails without ever receiving a reply. Scandoulous, corrupt, untrustworthy and a horrible business. Buyer beware. Give your hard-earned cash to a reputable business, which this isn't one of them.

Not pleased with the service I got when I ordered air duct cleaning. I feel like they were way…read moreoverpriced to have guys walking around with toothbrushes and tools that just look like they are cleaning ducts for real

Called for quote , came out and were able to do my work that day!…read moreGreat service, polite, professionals!

They never do what they say. Late and smell like they been smoking something. Avoid them.read more

They only cleaned out part of the vent from the outside. Left a ton of lint that I pulled out by…read morehand from the inside. They charged me $140 and did not complete the job. I am unable to use my dryer because the flow sensor keeps shutting it off because of the clogged vent. I called them Monday of this week and was told someone would call me back. It's now Friday and no call, no show. This is TERRIBLE service. They also go by the name of Dryer Vent Pros. DON'T USE THEM. THEY ARE A FLY-BY-NIGHT, UNPROFESSIONAL company. The pic is the lint I pulled out AFTER they came out. Pretty nasty huh?

Highly recommend. Efficien, courteous, cleaned up after themselves. Cleaned 25 years of dust out in…read moreabout 3 1/2 hours. Called back later to make sure I was happy. I couldn't ask for more. Thank you guys. You're the best.

These guys are amazing. Ron answered every question I had and explain the whole procedure to me. He…read moreeven came the next day and put my vents back on. This is a very honest hard-working company if everyone were like clean the air services we'd have no problem finding help.

Beyond impressed with this company. I highly recommend you check them out for all your heat and air…read moreneeds. Honest, reliable & knowledgeable. Great service at a great price. Service so prompt, it puts others to shame. No more sweating in this Memphis heat! I believe the young man that came out's name is Josh. He was polite, professional & highly skilled with his trade. He is an excellent representation of a nice, local company. I will recommend them to all my friends & family & definitely use them again. A+

My AC is not blowing cold air so I called AireServe yesterday, spoke with a human representative,…read moreexplained the situation, and scheduled an appointment for today (8am-12pm). I make sure to be up and ready. I receive a text saying that I need to call and reschedule. When I call to reschedule, I am told that I was tentatively rescheduled for June 18 (more than a month away) because my situation didn't constitute an emergency. I was then lectured on what does and does not constitute an emergency. When I explained to this new human representative the situation, just as I had yesterday, she became defensive, as it became clear none of this was my fault. No way am I going to trust people to perform maintenance on my AC when they refuse to even give the simplest of service on the front end. Absolutely ridiculous. I'd definitely work with someone else.

Have used Aireserv before. No issues. Had them out this year to inspect my mother's furnace and…read morechange the filter. After 2 hours, they tried to sell my 82 year old mother 5k worth of insulation, surge protections, etc. scammers who I won't use again.

This company is professional informative, communicative and efficient, timely and courteous. They…read moreoffer discounts as well and they work with you. They make sure the personnel coming to you are verified. I was able n need of immediate service and they got on the job quickly. I recommend this company!

We were promised follow-up on vents they said they couldn't reach; never got it. Do your research…read moreon this company, like we should have; it has an interesting history.

Nice people but didn't show twice. First time they actually called to reschedule, 2nd time (1st…read moreappt on a Monday) didn't show. I called at 1245 and told them don't bother.

I had a crazy situation and if I could, I would give Stanley Steemer Cordova 10 stars!…read more This absolute mess happened during the Super Bowl. A full bucket of water tipped over and drenched my carpet. While it was clean water, we're talking completely soaked. Then, because when it rains it pours, my sister's teacup dog had an accident in another room. I called Stanley Steemer figuring I'd just leave a message (it was the Super Bowl, after all), but they actually picked up! They were even ready to come right then, but I told them to wait until the next day since I didn't want to ruin their game day. The next day, Jonathan showed up and OMG, you could tell this wasn't his first day on the job, so I asked. He's been with Stanley Steemer for 11 years (as of February 2025), and it really shows. He took one look at the water damage and got straight to work. No fuss, just pure efficiency. He pulled out this heavy-duty equipment and went to town on both the flood zone and the pet accident. Used different techniques for each problem - serious water extraction for the spill and some special cleaning process for the pet mess. By the time he was done, you wouldn't believe anything had happened to the carpet. What really impressed me was how he walked me through everything he was doing. Not in a condescending way, but just keeping me in the loop. He showed me how the machines work, explained why he was using certain cleaning solutions, and made sure I knew how to handle similar issues in the future (though hopefully I won't need to). Here's something worth mentioning - Stanley Steemer always has some kind of special running. Because the price was so reasonable, I added a third room, and it was reasonable especially considering the quality of work you get. The fact that they handle emergencies, even during major sporting events, really sets them apart. If you're in the Memphis/Cordova area and need your carpets sorted out, definitely go with Stanley Steemer and ASK FOR JONATHAN. After seeing him tackle my disasters, I'm convinced there's no carpet emergency he can't handle. Seriously, the guy turned what could have been a total nightmare into a surprisingly smooth experience. I've already saved their number for any future carpet catastrophes - though hopefully not during next year's Super Bowl!

Stanley Steamer used to be an honorable company, not anymore. I got a quote for $173.00. When the…read moretechnicians arrived they did their funny measuring and the price shot up to $501.00. Evidently they were able to show up at my house an hour early because their last customers were not going to stand for getting ripped off either. Stanley Steamer is no longer a reputable company sadly.

Electrical Estimate for new addition. Prompt response, reasonable priced, estimator was…read moreknowledgeable, professional, and took time to cover everything with me. This is a service everyone show used! Thank you. I appreciate you.

I have been one of their Fam Plan members for years. We have had several issues getting our…read morescheduled services for about 1-2 years, however the deal was good for us at the time. Every visit (2 times per year) we get barraged with all sorts of service offers from "issues" they found during their visits. We received quotes from Choates and a couple of other vendors for the same services. The other vendors were usually 40-50 percent less than Choates. This year, I called to schedule and the next available visit was 6 weeks out. That is a no go for us, so I cancelled our "Fam Plan." Now today, checking my card, they have attempted to charge us again. No worries, I disputed the charge and Choates earned this negative review.