Eli and his team did a remarkable job when we had a line on our dishwasher burst and flood our…read morekitchen. He came over to inspect everything before writing out a plan to solve our issues. He was prompt, professional, and reasonable. We ended up needing to work with our insurance company, and Eli took the lead on that as well. It was a relief to have a company like Independent Restoration Services that worked effeciently and made sure to communicate throughout the process. Thank you Eli and team! We sure do appreciate your help!

Doug Eubank, owner of the business was a great individual and a thorough professional. When he…read morerealized that he was not the perfect fit for my problem resolution, he made some recommendations, which were of great help. I wouldn't hesitate to contact him on any future issue which is more pertinent to their expertise

Dardy, Jorge, Carlos, Mario, Jose, and Gabriel of Olshan Foundation Repair did a wonderful job…read morefixing our foundation underneath our home. We are so glad we met them and can no longer hear the cracking and feel the unsteadiness underneath our home. Superb job indeed and will be recommending them to friends.

We had the whole foundation on our mother's home replaced. We were told a different crew was…read morecoming to do the work. The crew that came out didn't have accurate paperwork for the job. We are thankful for the crew mixup because Horacio and his crew did a good job with the foundation. Although there was a language barrier, they addressed our concerns as the work progressed. Even thought the project was larger than expected, his crew took the time needed to do the job right. The only had concerns when the production manager showed up on the site. This is when the job seemed rushed. I rated the work three stars because of the mistakes made by non-workers. I asked the salesman, James, the estimate of work and he said 5 to 6 days. The scheduler at the office estimated 4 days. These estimation inconsistencies seem to be a common theme. The crew started our work a day late because they were finishing a previous job. The salesman didn't quote replacement of the main beam even thought it was obvious that at least some of the beam needed replacing. The main beam was a change order.

I have been working with Paul Davis Memphis location-Shannon, Brad and Thomas for several months on…read morea restoration in my home from a leak. They have been AMAZING!!! They have helped me with the insurance process and as soon as work was approved, they had me moved out and work started immediately! Their contractors are there every day and work all day long. Highly recommend them for any type of restoration or construction!!

If I could give this company a negative -10 I certainly would. This company was just sold to a new…read moreowner. That's a huge red flag because I was dealing with an unknown quantity. However they have the previous owner, John Blose, still kept on (briefly I assume) as a General Manager. This company had replaced my roof over a decade ago and they came referred from liberty mutual. I liked their work. They were professional. They were responsive. All of that has gone away now. Squirrels chewed through a corner of my roof shingles and it rained in the house and there is a little patch of black mold. The mold square is about the size of a dinner plate. The estimates I've recieved on that from other companies have been wild. $35,000 to $50,000. They all want to go through my insurance. So I called Paul Davis and showed John Blose a picture and I'm guessing the new owner only does huge jobs now because John said he would have one of his sub contractors call me. All I need is someone who can open up the wall, so I can see if it's spread and take out that portion and redo that square of wall. John Blose forgot to have a subcontractor call me. I called again a week later and he sent me in house to someone on their team. The person offered to come out and never showed. So yeah.. I'm done. Also, when I told them I would be paying for the job out of pocket the man sounded like he immediately lost interest. All these folks want are insurance jobs I believe.

work with them on a renovation job for a multifamily (apartments) project and they were perfect…read more They acessed the problems and gave solutions whether it was on the construction side or the restoration side

This company does not do quality work. I have several items of my property damaged. They do not…read moretape and cover floors and cabinets or your personal property properly while they are doing work on your house. Super unprofessional. I had to hire painters to come in behind them to fix what they messed up. Then, when we finally settled on a final bill minus all of the work I had to do with other vendors, I forgot that I paid for fixtures, glass doors and lighting. So, I subtracted that amount from the total. They sued me for a higher amount than the amount I subtracted. They lied and said they served me and contacted me about this law suit. I didn't know about it until I received a garnishment letter from my employer. I would never use them to do any work for me. They are not trustworthy and have zero moral compass. They basically took advantage of a single woman.

They never do what they say. Late and smell like they been smoking something. Avoid them.read more

They only cleaned out part of the vent from the outside. Left a ton of lint that I pulled out by…read morehand from the inside. They charged me $140 and did not complete the job. I am unable to use my dryer because the flow sensor keeps shutting it off because of the clogged vent. I called them Monday of this week and was told someone would call me back. It's now Friday and no call, no show. This is TERRIBLE service. They also go by the name of Dryer Vent Pros. DON'T USE THEM. THEY ARE A FLY-BY-NIGHT, UNPROFESSIONAL company. The pic is the lint I pulled out AFTER they came out. Pretty nasty huh?

Jestin Burton came out to my house twice for a driveway estimate repair. The first time he advised…read moreme to have a plumber check for leaks due to the sewer line running down my driveway. The second visit was after the plumber gave the ok. Jestin was THE ONLY person to tell me to start with the plumbing and the ONLY person to be upfront about the polyfoam/polylift process for my particular (complicated to me) driveway issue. Jestin did offer suggestions on how to remedy the situation and I surely appreciate the time he spent explaining to me the pros and cons of both replacing the driveway and using the polylift/polyfoam. The office staff was also very nice and helpful when I needed to reschedule for a second visit. I appreciate an honest company and if I need anything in the future, I will call American Standard Foundation Repair first. After speaking to him, I understood why the polylift/polyfoam application would not be the best option for me and how it could cause more issues.

Chris did a great job during our consultation in Memphis. The process was straightforward, and he…read morereally knew his stuff as we went through identifying the cause of my flooding issues as well as explaining the best solution. Nobody likes things breaking at home or having to spend money on yet another thing for their house. American Standard's product and process made that much less stressful, and I was confident that I would get good value for my money with a reasonable solution that they would stand behind. I would recommend them and will contact them again should I ever need anything.