West Pest

(10 reviews)

I have call this company and I scheduled numerous appointments so they can come out and measure my…read morehouse for fumigation. We agreed on a date and they never showed up. Then we agreed on ANOTHER day and they still NEVER showed up. Silly of me to call for a third time and we set ANOTHER appointment and NEVER showed up or called me to reschedule. Very unprofessional. Thank god for "4less termites" they got it done the first time.

I have been using Orkin for several years, since they took over for a local company who was no…read morelonger in business. I had a bad experience with a national company in the past, so I was leery of going with another one. But I was happily surprised! They are reliable, friendly, and knowledgeable. Romell and, more often, Justin, have provided services at my home. Justin goes above and beyond to help his customers, and always with a smile!

Western Way Termite & Pest Services

4.4

(47 reviews)

Jonathan was really great, and I would recommend this company for pest needs! He was nice,…read moreefficient, and easy to work with. We had a terrible odor in our house and knew there was a dead animal somewhere under the house. Jonathan went under the house and found the dead animals and also checked the attic. He also sprayed some disinfectant to help with any lingering smell. The whole process was quick. 10/10 would recommend.

I can't comment on their pest services- but if you see a house inspection report from them just…read moretrash it. The only things that stood out in the report were: "I'm not an electrician - so can't report on.... I'm not a plumber so I can't report on... I'm not a hvac specialist so I can't report on..." end of the day, there was nothing in The report except all fluff and no stuff. The house had so many basic problems that the inspector failed to see. Thinking of pursuing this legally against them

Haderle Pest Control

4.1

(112 reviews)

John Haderle at Haderle Pest Control has been fantastic to work with. He's come out to our home…read moretwice, first for mice and ants, and then again for ants. After his initial treatment and follow-up, we haven't had a single mouse since. The ants eventually came back, but that's really a reflection of where we live, not the quality of his work. Our area is well known for persistent ant problems, and John was upfront about what to expect. What really sets John apart is his professionalism and approach. He's kind, personable, and takes the time to explain exactly what he's doing in a way that's easy to understand. Rather than just spraying around the house, he focuses on locating and eliminating the colonies while also creating a double barrier to help keep pests from returning. He also stands behind his work with a six-month guarantee. I also appreciate that he's environmentally conscious and provides clear instructions to keep pets and other animals safe during and after treatment. If you're looking for someone who's knowledgeable, honest, and genuinely cares about doing the job right, I highly recommend Haderle Pest Control.

Had a big problem with rats getting into walls and attic. Mr Haderlee found every place they were…read moregetting in from outside the house and sealed them. That was more than a year go. Earlier this year we had an ant invasion inside the house. Mr Haderlee too care of that too.. He really goes above aand beyondM Marlene C.no

Terra-X Pest Services

(38 reviews)

Noise in the attic, yikes! I'm a renter, and my landlord called Terra X. Kind, polite, neat,…read moreefficient and on time, every time. They found someone to come out and repair entry points, checked and rechecked! My service person just left as there is no more evidence of animal life and I will miss seeing him. What a great person! I would HIGHLY recommend the company!

Brent has been servicing my beach house in Santa Cruz for a while now and always does a terrific…read morejob. There was a rat infestation which is now long gone and he continues to monitor every week that they don't come back. So far so good. Thank you, Brent! Also just met Jay (the gopher gasser) to take care of our gopher problem in both the front and backyards. Looking forward to Terra X's continued professional service. I highly recommend this company. For all your pest control needs.

XterminatriX

We had Lauren come by and remove a paper wasp nest. She communicated well when setting up the…read moreappointment, arrived when she said she would, and took care of it with no fuss. She explained the product she used and what we should expect after treatment. Highly recommended.

I had a *terrible* ant problem after moving into my new home. The ground outside was swarming with…read morethem. Lauren came out to treat the property - she came 3 times (I think) to ensure the issue was resolved after I paid the initial fee and I now have recurring treatment every other month. I appreciate she has been thoughtful about the products she uses and where because I have a young child. She also is communicative and reliable and has made the process easy. Very pleased!

Termite Biz

(435 reviews)

We had an excellent experience working with Tino and Marvin from Termite Biz. Tino performed a very…read morethorough inspection and took the time to clearly explain his findings and recommendations without pressuring us. He was patient, knowledgeable, and answered all of our questions in detail. Marvin was equally professional throughout the process. He was responsive, transparent, and willing to work with us to address our concerns and customize the treatment plan for our home. Communication was prompt, and we always felt informed. We appreciate their honesty, professionalism, and customer service. They made what can be a stressful process much easier to navigate. We would recommend Tino and Marvin to anyone looking for a knowledgeable and trustworthy termite company.

They are what our Termite infested home needed and more. Highly professional, competitive,…read morecareful, meticulous, courteous and kind to our beautiful Palm Trees, and, house plants. So do I recommend Termite Biz? As my Midwestern friends would say, you betcha!

Garden Guardian

Chris produced amazing results on the first day. His years of experience are shown with trap…read moreplacement and a "can do" attitude. Best of all the hawks and owls are untouched.

Chris does a very thorough job and he follows up...a rare talent these days. I've used him a couple…read moreof times...lots of gophers in my neighborhood. Very happy with the service.

Casner Exterminating

3.4

(36 reviews)

Absolutely the most unprofessional and disrespectful inspector I have ever encountered. This…read moreindividual showed up 40 minutes late to a scheduled appointment with no courtesy call, no text, no heads-up--nothing. He arrived, realized he didn't have the access code to enter the property, and instead of doing the obvious--texting or calling to request it a couple times --he left a single voicemail, made zero additional effort to reach out, stayed for maybe two minutes, and then left. When I returned his call (45 minutes later after finishing a scheduled meeting), he immediately snapped, saying, "I'm done. I will not be disrespected!"--then hung up on me. Let's be clear here: he was the one who showed up late, made no effort to communicate past his one phone call, and failed to take even the most basic steps to get access. And somehow, he spins it around and accuses me of being disrespectful? The level of arrogance, lack of professionalism, and sheer incompetence is mind-blowing. If this is the kind of person this company sends out to represent them, it speaks volumes about their standards. I strongly recommend avoiding them at all costs. There are plenty of professionals out there--these people are not it.

FIRST. If you have any issues, call them ASAP. I have…read morearachnophobia so when I saw HUGE spiders at my mom's house, I almost done had a heart attack. I made a mistake of spraying at it thinking I'll kill it, just to see all the other spiders I didn't see coming down their creepy webs. My fingers were on fire when googling for an exterminating company and thank god I called them. Jose came out and made sure they all went to someone else's house so I could visit my mom on a regular basis. The price is good too. It saved me from buying them another house because of me demolishing their home lol. TIP: don't spray at random bugs bc I guarantee that you will anger the rest and call them before your problem escalates. That's all.

FreshX Air Duct Cleaning

4.8

(29 reviews)

A friend recommended this company to me. The technicians arrived during the specified window of…read moretime and were courteous, friendly, professional, and exemplary in their efficiency as a team. I was educated about the process including the under home inspection. My service also included the furnace, A/C unit and dryer vent as well. The entire "first ever service" duct and vent cleaning for my single story 4 bedroom home took 4.5 hours. The technicians took special care to clean the areas leaving no traces of debris from the ducts & vents. I was appalled to see the amount of dirt and debris in the container from my home. By the next day, there was a remarkable freshness to the air that I was breathing. I highly recommend this company.

Excellent service! friendly and knowledgeable professionals. arrived on time with all equipment…read morenecessary to clear our very plugged dryer vent. Will hire them in the Fall to clean our heater system and vent.

Hardy Quality Air

4.6

(45 reviews)

This business answered their phone when I called, and the business owner himself came out to look…read moreat the job. He was both friendly and competent. He gave me a bid, phrased as "time and materials not to exceed such-and-such", I accepted it. He sent a competent crew in a timely fashion to install my new heater and also to fix some illegal and possibly dangerous piping he had pointed out to me. I was a very satisfied customer.

Hardy Quality Air installed an airconditioning unit in our house for central air…read more The crew was timely and knew their jobs very well. Professional and always able to answer my questions. They installed the unit over three visits, each one setting up the next one. Courteous and clean throughout the job was done and everything worked first time out. The price commiserate with the expexted costs and when I had to change a date it was handled smoothly and rescheduled quickly. I would not hesitate to use them on any future jobs.

Tyson Durm

(7 reviews)

Thorough home inspection. Professional and clean. Timely and good communication throughout the…read moreprocess. Offered excellent advice and suggestions. Highly recommend

Tyson is my go-to home inspector! I can rely on him every time to provide the most thorough home…read moreinspection, be on time, available when needed, and provide 5-star service to both my clients and I. One of the best attributes I like about Tyson is his ability to explain his findings in a way that my clients can understand. He does a great job pointing out every important detail of his inspection. And if there is a question that comes up after the inspection and report is received, Tyson is sure to answer any calls or emails with a timely response. I've worked with other inspectors prior to Tyson, but I don't think I would hire anyone else after working with him. I'd highly recommend his services, and I'm sure you will receive equally as great treatment as I have experienced.

Performance Foam Tech

(19 reviews)

Great great service the technician Jose Duarte was very professional and went above and beyond I…read morerecommend this company 100/100 there prices are unbelievable and so affordable and very professional company, affordable, and dependable will not use any other company, but this one

Let me begin by saying that Ryan and his crew are extremely trustworthy and professional. I am an…read morearchitect and well-versed in air sealing, but I did not have personal experience with removing old fiberglass batt insulation and installing only two inches of closed-cell insulation. In our 1868 Victorian home, Ryan and his crew removed all of the old fiberglass insulation from remodels we'd done over the years and installed closed-cell insulation in the attic ceilings and floor. I'll admit that when I saw the large amounts of old insulation being removed, I seriously wondered if I had made the right decision. Rather than jumping to conclusions, I waited until I could compare our December 2024 PG&E gas bill with our December 2025 bill. Since we heat our home with a gas furnace, my focus was on gas usage rather than electricity. In December 2024, our house was cold--uncomfortably so. The furnace cycled on and off constantly throughout the day, and we experienced significant temperature swings. The old insulation simply could not hold heat. Fast forward to December 2025. While our gas usage in therms was similar, the outcome could not have been more different. Our home is now warm and comfortable. We keep the thermostat at about 72 degrees during the day, and at night we set it to 62--yet the temperature holds steady around 66 degrees all night. In other words, the heater doesn't even come on after we go to bed. The result is a dramatically more comfortable home with no increase in gas usage. I expected our December 2025 bill to be through the roof, but instead it remained essentially the same--with vastly better performance and comfort. I couldn't be happier with the results. I'm so glad I put my trust in Ryan. We finally have a warm home during the coldest month of the year, and going forward we will be using less therms per month.

Santa Cruz Insulation

4.3

I called for a quote for removing insulation and getting new put in. The owner responded pretty…read morequickly, a time was set to come measure. The son came to measure- he was very nice. He said his dad would email the quote. I texted the owner and gave my email. He responded with a thumbs up emoji. I didn't get anything that day or the next. So on the third day I texted again and said please text me when you send the quote as sometimes it goes to my junk mail and I didn't want to miss it. No response. A couple of days later I tried calling, left a message, no response. The following Monday still nothing so called again and still nothing. They just ghosted me. Very frustrating as I wasted a week waiting for this and could have had another company come out and do it.

This is an excellent family-owned local small business that provides outstanding service based on…read moreour recent experience. They removed existing blown-in insulation in our attic, replaced it with R-38 fiberglass, and installed R-19 fiberglass in our crawl space. The work was completed ahead of schedule and the family was a pleasure to have on the job the short time they were here.

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Katie D.

378

5

0

3 years ago

I can't express how grateful I am for the outstanding service provided by Matthew, the owner of West Pest Co. If you're looking for reliable and effective pest control, your search ends here! Matthew has gone above and beyond in handling both rodent exclusion and ant treatments at my house. As someone who is not a fan of bugs, I can confidently say that I am extremely satisfied with the results. The level of professionalism and attention to detail displayed by Matthew is truly commendable. What sets West Pest Co. apart is its commitment to customer service. Matthew consistently answered our calls promptly and was quick to schedule visits to address our concerns. Unlike experiences with other pest control companies, where no-shows and lackluster work were disappointingly common, West Pest Co. has been a breath of fresh air. I am relieved to have found a pest control company that I can trust. Matthew's dedication to his work and the satisfaction of his clients is evident in every aspect of his service. I wholeheartedly recommend West Pest Co. to anyone in need of top-notch pest control solutions. Thank you, Matthew, for your exceptional service and for making our home bug-free! read more

Erik Brady ..

0

1

0

2 years ago

Response was quick and professional, identified the issue quickly (which I can take care of), and indicated since he was near my neighborhood and as it was a quick check, no charge. Very kind, thanks much! read more

Alex L.

7

15

0

4 years ago

Incredible!! I called and got an ant-control spray done the same day. Very reasonable prices and amazing customer service. I wish I could give 100 stars! read more

Ann M.

0

1

0

3 months ago

Fast, efficient, service. Bats, mice, and rats are gone! The follow up monitoring was also greatly appreciate

West Pest - pest_control - Updated August 2026

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Haderle Pest Control

4.1

(112 reviews)

John Haderle at Haderle Pest Control has been fantastic to work with. He's come out to our home…read moretwice, first for mice and ants, and then again for ants. After his initial treatment and follow-up, we haven't had a single mouse since. The ants eventually came back, but that's really a reflection of where we live, not the quality of his work. Our area is well known for persistent ant problems, and John was upfront about what to expect. What really sets John apart is his professionalism and approach. He's kind, personable, and takes the time to explain exactly what he's doing in a way that's easy to understand. Rather than just spraying around the house, he focuses on locating and eliminating the colonies while also creating a double barrier to help keep pests from returning. He also stands behind his work with a six-month guarantee. I also appreciate that he's environmentally conscious and provides clear instructions to keep pets and other animals safe during and after treatment. If you're looking for someone who's knowledgeable, honest, and genuinely cares about doing the job right, I highly recommend Haderle Pest Control.

Had a big problem with rats getting into walls and attic. Mr Haderlee found every place they were…read moregetting in from outside the house and sealed them. That was more than a year go. Earlier this year we had an ant invasion inside the house. Mr Haderlee too care of that too.. He really goes above aand beyondM Marlene C.no

The Pied Piper Exterminators

3.5

(75 reviews)

The scheduled visits are reliable, and they also they respond when an issue arises. Sal came here…read moretoday to deal with a new wasp nest that is forming next to our pool before it got any bigger. I'm allergic and so happy with the swift response. I've been with Pied Piper for 2 decades and I am glad I have this reliable service.

They were great, used them for rodent (mouse control), Their tech Adrian, was, prompt, very…read moreprofessional, and informative. He called to very appointments, scheduled around our needs. He was prompt, and very clean. It did not take long, and we will miss our interactions, I wish some my medical providers were as attentive

Cardiff Pest Control

(93 reviews)

Amazing quick response the technician was friendly and easy to work with. I had a huge ant problem…read morethey were able to resolve with a reasonable price.

it took three calls and six days before the "technician" showed up. His uniform is dirty, and he…read morewas smelly. He had a box of outdated rodent traps. I had to tell him where to put them because he seemed to have no clue. He knew I had a dog and he wanted to put these things where the dog could put his nose in . He put one outside near the lemon tree where the rats were eating the fruit but again, he put it on the ground. I had to empty the trap that caught the rodent. I put it in a plastic bag in the trashcan, which I asked the technician to take. He . He only came back once to recheck the traps. I finally had to call and tell them in a bag and left them by the gate for him to pick up. It took two days for him to do that. They did catch the rat after I did half of the work.

Terra-X Pest Services

(38 reviews)

Noise in the attic, yikes! I'm a renter, and my landlord called Terra X. Kind, polite, neat,…read moreefficient and on time, every time. They found someone to come out and repair entry points, checked and rechecked! My service person just left as there is no more evidence of animal life and I will miss seeing him. What a great person! I would HIGHLY recommend the company!

Brent has been servicing my beach house in Santa Cruz for a while now and always does a terrific…read morejob. There was a rat infestation which is now long gone and he continues to monitor every week that they don't come back. So far so good. Thank you, Brent! Also just met Jay (the gopher gasser) to take care of our gopher problem in both the front and backyards. Looking forward to Terra X's continued professional service. I highly recommend this company. For all your pest control needs.

The Pied Piper Exterminators

(4 reviews)

Chris came out quickly and bailed us out of an annoying flea situation. He was friendly, helpful,…read moreand did a very good job. Was a great value to have him come out so quickly and do such a good job. I hope we never have to see him again! But I recommend him highly!

I have used Pied Piper several times and am always pleased with the customer service and the…read morefriendly and courteous technicians. Juan came out, listened to my needs and got to work. I REALLY appreciate giving my business to a local company that does not pressure you to subscribe to a plan. I dislike high pressure sales and recently had that happen with another pest control company. I will use Pied Piper from here on out.

4 Less Termite

4.1

(50 reviews)

DO NOT USE 4LESS…read more They have extremely rude technicians representing their company, driving their company vehicles. Their technician parked like this blocking multiple residents from accessing their garage. These garages also open automatically causing damage to both the garages and the company vehicle if opened. This is also a painted RED FIRE LANE, with multiple no parking signs and designated signs where he CAN park, but he chose not to. Upon asking this technician to move his car and not park in front of the garages, he proceed to walk away from his vehicle stating he won't be long and refused to move. 20 minutes later he comes out, while I'm recording the interaction, and tell him again not to park in front of the garages and if he does in the future, he will be towed. I pointed out the fire lane AGAIN and the NO PARKING signs. He asked where he should park.. I said you were told all of this when you initially got here and refused to move. He said fuck you and drove away. I call 4less about 5 minutes later, the receptionist answers the phone and says all the supervisors are out in the field and asks to go over my issue with the tech. She then transfers me to the tech that I JUST had this interaction with. He proceeded to tell me what happened didn't happen despite me telling him I Have video and pictures of the entire encounter. They both refused to get me to a supervisor or the owner, Chris, until I mentioned that Chris has been out to our complex and fumigated the ENTIRE complex. They stated there's no supervisors schedule, they're in and out and I could hopefully catch one if they're in. This completely changed when I mentioned the owner, Chris. The Tech on the phone then said "so you want the owners or supervisors contact information but you won't leave yours" Again.. I told him, I'm not going to play your games, you can either provide the owners contact information and stop trying to prevent me from being able to contact him or I will get it myself. I have NEVER encountered someone from a business acting this way in a company vehicle in a private complex. I'm sure the owner wouldn't want his company vehicle towed or his business represented in this way.

Chris did a great job. He gave us a detailed termite inspection report and handled the mitigation…read morework to eliminate or termites. We had been told by a major termite company that we had serious termite damage.. Chris gave us an honest assessment of our issues and fixed everything easily. So grateful for Chris and his honest approach to his work.

Garden Guardian

Chris produced amazing results on the first day. His years of experience are shown with trap…read moreplacement and a "can do" attitude. Best of all the hawks and owls are untouched.

Chris does a very thorough job and he follows up...a rare talent these days. I've used him a couple…read moreof times...lots of gophers in my neighborhood. Very happy with the service.

TJ’s Rodent Services