Anthony is the nicest guy you will encounter. Always comes by when you call. He is focussed on…read moreensuring customer satisfaction and that the problem is solved. Not in it for the money. Thoroughly professional - always comes by when he says.

Great company, highly recommended! We asked Anthony to inspect our property and he went above and…read morebeyond what I expected. He is extremely knowledgeable, answered all of my questions, and was very insightful. He walked the perimeter, checked the attic, looked for signs of activity, places of entry, and fresh tracks. I greatly appreciate the fact that he was able to recommend another local specialist for an animal that is outside of his coverage. I typically don't write reviews, but I had such a great experience that I wanted to share it as a company with good customer service deserves support.

It's been a loooong time since I've left a review at all but had to come back and update this. I'm…read morestill happy with my service! I've even started having EcoPro take care of my parents' house so they don't have to worry about the pests. Recently I've been working with Justin to coordinate appointments and he got my set up for their initial service. Summer months are particularly hard for us but Justin's always so nice about it & does a great job when he comes out to see us. Most of the time we see Steven for our service and his time estimates for arrival are pretty much spot on! I appreciate his punctuality and he's always got a smile on his face. He also listens to our concerns and zones in on those areas for us. Their job is not the most glamorous but you wouldn't be able to tell because of their level of service and friendliness. I would most definitely still recommend them for any pest control service you need!

EcoPro has serviced my home for a few years now. They are extremely thorough. They always announce…read morethemselves upon arrival, letting me know that they're on my property and will be entering my backyard. Of course, that's after the initial reminder by text and email that I receive as well. They start by going all around my house with a duster, removing all the cobwebs, etc., that may have developed since my previous service. They even do my fence (!) that is closest to my house. They also spray the ceiling of my patio cover. How great is that! I never have to worry about walking into an invisible cobweb. Then he goes around a second time and does a great job spraying the outer perimeter of my home to keep pests away. And every service person is so, so nice! They are very professional and friendly. I'm really pleased with their excellent service and I highly recommend them!!

This company called us back right away and worked with our schedule so easily! Richard helped ease…read moreour minds with the flea situation that came up at our house & treated our house the day after our consultation. We are super grateful!

We had been dealing with a hornet nest in our backyard for a few days and everyone else we called…read moredidn't want to deal with it. We called 101 Exterminators and Richard was able to stop by SAME DAY and easily identified the issue: they had moved into an old tree stump underground. We figured he would have to schedule a time to come back, but he was able to handle it in the moment, sprayed to kill the hive and advised us on next steps. He then took the time to walk our property and check other problem areas, advise on possible rodent entry points and other pest control options for spiders nesting beneath our balcony. He even sent a follow-up text a few days later to ensure there were no more live hornets on the property. Richard is polite, communicative and knowledgeable! Being new to the area, we are glad to find a family business we can trust and will definitely be using them again.

From the beginning plenty of communication from Mr Jonathan so we can understand the process of the…read moreservice between those at the office and those at the job site are very professional always when we had any concerns or questions they always had a solution to any of our questions or concern. They had the best quote in Monterey County to tarp the house... we highly recommend this company to get the job done right, and the crew are very trustworthy. sincerely, Martin Martinez.

Had a termite issue in a window sill. Called up Jacks. Termites killed and sill looks as new. Thank…read moreyou!

Absolutely the most unprofessional and disrespectful inspector I have ever encountered. This…read moreindividual showed up 40 minutes late to a scheduled appointment with no courtesy call, no text, no heads-up--nothing. He arrived, realized he didn't have the access code to enter the property, and instead of doing the obvious--texting or calling to request it a couple times --he left a single voicemail, made zero additional effort to reach out, stayed for maybe two minutes, and then left. When I returned his call (45 minutes later after finishing a scheduled meeting), he immediately snapped, saying, "I'm done. I will not be disrespected!"--then hung up on me. Let's be clear here: he was the one who showed up late, made no effort to communicate past his one phone call, and failed to take even the most basic steps to get access. And somehow, he spins it around and accuses me of being disrespectful? The level of arrogance, lack of professionalism, and sheer incompetence is mind-blowing. If this is the kind of person this company sends out to represent them, it speaks volumes about their standards. I strongly recommend avoiding them at all costs. There are plenty of professionals out there--these people are not it.

FIRST. If you have any issues, call them ASAP. I have…read morearachnophobia so when I saw HUGE spiders at my mom's house, I almost done had a heart attack. I made a mistake of spraying at it thinking I'll kill it, just to see all the other spiders I didn't see coming down their creepy webs. My fingers were on fire when googling for an exterminating company and thank god I called them. Jose came out and made sure they all went to someone else's house so I could visit my mom on a regular basis. The price is good too. It saved me from buying them another house because of me demolishing their home lol. TIP: don't spray at random bugs bc I guarantee that you will anger the rest and call them before your problem escalates. That's all.

Jonathan was really great, and I would recommend this company for pest needs! He was nice,…read moreefficient, and easy to work with. We had a terrible odor in our house and knew there was a dead animal somewhere under the house. Jonathan went under the house and found the dead animals and also checked the attic. He also sprayed some disinfectant to help with any lingering smell. The whole process was quick. 10/10 would recommend.

I can't comment on their pest services- but if you see a house inspection report from them just…read moretrash it. The only things that stood out in the report were: "I'm not an electrician - so can't report on.... I'm not a plumber so I can't report on... I'm not a hvac specialist so I can't report on..." end of the day, there was nothing in The report except all fluff and no stuff. The house had so many basic problems that the inspector failed to see. Thinking of pursuing this legally against them

I cannot recommend this business highly enough! A few weeks ago my spouse noticed an old rusty…read moresoffit had been dislodged under an eave on our first floor and that a second soffit had a gaping hole in the middle. Tufts of insulation were strewn about the ground and some was hanging outside of a vent that led to an attic. Based off of a recommendation from a previous neighbor and research into local options, I called James. I was Immediately impressed with his in-depth knowledge and his willingness to explain and share his experience. After telling him about my location as well as a brief description of what I found, he was able to accurately describe my fence line, how it led up to a small landing, where the soffits were located, and what he suspected was happening. He came out, assessed the situation, and based off of the evidence he identified the culprit as most likely being a raccoon. He then provided me with options on how we could proceed. At no time was I pressured into picking an option that I was uncomfortable with. He went over the details for each option and clearly explained what was recommended vs what was less pressing and optional. We went with having him monitor the intrusion for 3 days and then replacing all of our old galvanized steel soffits with more coastal friendly poly-vinyl ones. Throughout the entire process, James was incredibly flexible, highly responsive, and deeply attentive to all of our questions/concerns. If you want thorough, professional, and thoughtful service, James is your guy!

Had an unexpected critter visitor in broad daylight. James was willing to come help assess the…read moresituation shortly after my call. He shared his knowledge and was super supportive and reassuring. While I didn't need to hire him, I would absolutely recommend him for future jobs. Thank you, James!