We love these guys. They go above and beyond and the prices are super reasonable. The knowledge and…read moreexpertise it's always present especially when you're discussing issues. Initially there was construction by our house and it sent all the critters to us and without Monterey Bay Pest Control we will be living a horrible nightmare because everything came inside our house. My recommendation is to keep them servicing your property even after the critters have stopped visiting because the critters will come back! We do the least toxic spray because of children and pets and the results are very good.

the owner and secretary, both are so rude, the service is not good. if I could I wouldn't gove…read morethem a star at all!

This company called us back right away and worked with our schedule so easily! Richard helped ease…read moreour minds with the flea situation that came up at our house & treated our house the day after our consultation. We are super grateful!

Not a trustworthy place or people working there. Items were stolen during extermination. No sign…read moreof forced entry whatsoever. Inside job. Obviously they hire thieves and do not investigate incidents of theft. Left much earlier than they were supposed to in order to get away with it.

Brandon was very knowledgeable about how to solve my peat control problem. He took his time to…read moreexplain everything! Highly recommend!

I had a great experience. He actually came, did a very thorough inspection, didn't even charge me,…read moreand at the end said, due to the complexity of our house (which I totally get), he really couldn't guarantee that he could 100% get rid of our issues. He did not want to charge me for or promise anything he could not deliver on. I really appreciated the honesty!!! And he's right, our house is kind of crazy that way. He said I should get another evaluation and if we then still wanted him to come help, he would be happy to.

I cannot recommend this business highly enough! A few weeks ago my spouse noticed an old rusty…read moresoffit had been dislodged under an eave on our first floor and that a second soffit had a gaping hole in the middle. Tufts of insulation were strewn about the ground and some was hanging outside of a vent that led to an attic. Based off of a recommendation from a previous neighbor and research into local options, I called James. I was Immediately impressed with his in-depth knowledge and his willingness to explain and share his experience. After telling him about my location as well as a brief description of what I found, he was able to accurately describe my fence line, how it led up to a small landing, where the soffits were located, and what he suspected was happening. He came out, assessed the situation, and based off of the evidence he identified the culprit as most likely being a raccoon. He then provided me with options on how we could proceed. At no time was I pressured into picking an option that I was uncomfortable with. He went over the details for each option and clearly explained what was recommended vs what was less pressing and optional. We went with having him monitor the intrusion for 3 days and then replacing all of our old galvanized steel soffits with more coastal friendly poly-vinyl ones. Throughout the entire process, James was incredibly flexible, highly responsive, and deeply attentive to all of our questions/concerns. If you want thorough, professional, and thoughtful service, James is your guy!

Had an unexpected critter visitor in broad daylight. James was willing to come help assess the…read moresituation shortly after my call. He shared his knowledge and was super supportive and reassuring. While I didn't need to hire him, I would absolutely recommend him for future jobs. Thank you, James!

I had a rodent problem in our crawl space. I called Ryan and he thoughtfully walked me through the…read moreprocess over the phone. We set up a time and he came over to my house to take a look. Ryan explained everything in great detail and educated me on things like where rodents could get into the house, what they like to eat, the difference between mice and rats (who knew rats were so intelligent), different kinds of traps, etc. We walked around the house and identified spots that should be sealed up. He offered practical solutions like chicken wire and expanding spray foam (typically used for insulation). He asked me if neighbors were setting out poison because he saw several dead critters in my crawl space. It turns out, a week later I did see a poison trap set up a few houses away from me. His down to earth approach on problem solving resonated with me. There's no black and white answer when you have rodents. Ryan was very patient and made sure I understood all of the options. It's been a month since he came out. Since then, I caught one mouse, sealed up the obvious spots around the house, and haven't seen any new activity. If the rodents do come back, I feel much more prepared to deal with it the next time around. If I can't, I won't hesitate to call Ryan again.

Super friendly, on time, honest service. Very knowledgeable and helpful. Highly recommend you call…read moreRyan for your pest needs!

We have been clients of Gavilan for about 5 1/5 years. When we purchased our home it had been left…read moreunattended for quite sometime. The scheduling coordinator was exceptional at understanding our need to get things back on track. She made every effort to get a service date ASAP. Our technician, Frank, was thorough & professional. He has continued to be our primary service technician for all these years. When he was unavailable to come, we received equally professional attention from the other technicians. Thank you Gavilan team for your attention to detail, excellent service & value!

Breaks my heart to give a poor review. I had Gavilan come out for the last 3 years every spring…read morebefore my apple trees bloomed to spray for aphids. Never had a problem. This year not sure what happened. The pesticide was mixed incorrectly and almost killed my trees. They put out new growth in parts of the tree but not in others. One tree was so stressed there are no apples and the other has just a handful. We used to get buckets. The lawn below the trees died as well. We're trying to reseed but it's going slowly. My concern is that the apples themselves on the one tree may be toxic since the spray killed the lawn. My golden delicious is not happy and I am hoping it doesn't die. I was given a refund but if my trees die... I would make sure when they come to spray that they have correctly mixed the pesticide.

Great experience with Monterey Vista Termite Control! Andy was responsive, knowledgeable, and…read morethorough, and he explained everything clearly. The inspection was detailed, pricing was fair, and the service was efficient and reliable. Highly recommend!

Andy is very knowledgeable and explains your options very well. His report was very thorough. He…read moreis very trustworthy and easy to work with. I prefer to support local small businesses and he is a great example of someone I would readily recommend to anyone needing termite services.

We had rodent issues similar to everyone else in Carmel Valley. Everyone on this team has been…read morewonderful to work with. They figured out entry points on the roof and found a huge opening in the crawlspace that any animal could have fit in. They not only trap but really work on exclusion. Closing off the entry points, replacing vent screens, and building doors to close off openings. Their thorough approach is unmatched. While working on our rodent issue, they identified termite issues as well.

These folks are the best. have used them twice. They are prompt, accurate, and reasonable…read more This last time another infestation of subterranean termites was found at a distance from the house. They returned to take care of it gratis.