West Loop Cleaners

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

Sterling Cleaners

(82 reviews)

Great prices and great alterations. She was able to completely alter Andrea's into a funky top for…read moreme. Very reliable and open long hours.

I've taken several items for alterations and have been pleased each time. I've had sleeves…read moreshortened on a jacket to having pants hemmed. Quick service

Orleans Cleaners

2.7

(11 reviews)

I reached out to Orleans Cleaners for a price quote on hem alterations for a dress. They provided…read moreme with a price range and some important caveats to consider. I appreciate your assistance.

I supplied Velcro and draw string for board short repair with specific instructions to reduce…read morelength of the string. They gave me a ticket for under $10 and couldn't do sooner then 1 week. When I came to pick up it wasn't available till the next day. Came back and they charged over $50.

Loopie Laundry

3.7

(11 reviews)

Never able to get Loopie app to actually work. Seems like a great service if I could have tried it.read more

Great service and reasonable price!…read more Just tried Loopie and was very pleased with how seamless the whole experience was. Ordering was easy and transparent. The pick-up & drop off was on time and I got notified via text message when they were nearby. Laundry came neatly folded and organized by category so putting it away was a breeze. Thankfully there is no strong detergent after-smell either. Highly recommend!

Fordham Crystal Cleaners

4.0

(4 reviews)

I was moving and wanted to get a few things cleaned before I packed them. In all of the chaos, I…read moreforgot to pick them up. She called me in California to let me know that they were still there. I really appreciated that and they did a fantastic job, most importantly.

This place advertises that they do drop off laundry and they do not. They also say they open at…read more7:30 and they don't open until 9am

Kathy's Cleaners On Dearborn

2.7

(35 reviews)

I am now a regular at Kathy's cleaners. The service is fast and the prices are reasonable,…read moreespecially for shirts and pants. Jackets are a bit expensive, especially the thick woolen ones. The lady at the counter is nice but I sometimes find it hard to understand her, especially when she cracks jokes. Otherwise, this is a decent place for getting your regular clothes dry cleaned as the prices are very reasonable.

I've been to this dry cleaner before and never had any issues, which makes this experience even…read moremore disappointing. I walked in at 2:35 p.m. needing three pairs of pants hemmed, and instead of simply telling me they were closing soon or even requesting I return another day, the owner looked annoyed and told me to "hurry up" because the shop closes at 3:00 p.m. I understand businesses have closing hours, but speaking to customers as if they're an inconvenience is completely unacceptable. There was no reason to be rude or dismissive, especially to someone who has been a customer before. Professionalism and basic courtesy go a long way, and unfortunately that was completely lacking here. I will not be returning.

Grand Valet Cleaners

4.3

(3 reviews)

Grand Valet Cleaners is located in the 200 W Grand Ave building on the first level past the…read moresecurity reception desk. The "store" is an impossibly small outpost the size of a walk-in closet staffed by an odd Chinese man who has a tendency to mumble quite a bit. There are no signs. No fliers. They do not accept credit cards. Why would anyone bring their clothes to this cleaners, you ask....? Convenience, assuming you live within a few blocks of this address. This location is a satellite office but can still accommodate next day service. They do on-site alterations. This is the real convenience though--monthly billing. You can drop off your items and Grand Valet will leave your completed order locked up behind the security desk for pickup at your leisure 24x7. Cut a check at or around the end of the month for whatever you owe. No invoices sent out. No late fees if you forget to drop by. Strange but convenient. Frankly, I am surprised the store trusts people to come back and pay at the end of the month. They do not take any credit cards or deposit for extending 30 day terms--a rarity in a large urban environment. The actual cleaning service is very good. I tested them by not mentioning a few strategically-placed wine stains (oh okay...they were accidents) to see if they found and corrected them. In each test case they located the offending anomaly, corrected it, and informed me of what they had done. Recommended if you live within a few blocks of Grand Ave & Wells. Rating: 3/5 (Very good)

Grand Valet Cleaners is great! The owner is super happy and willing to go out of her way to get the…read morejob done. My clothing has always come back impeccably clean. She is an expert at alterations and repairs. Cash or check only. The entrance can be a little hard to find. It's the Grand Street side door of the building. Press the button and wait a moment to be buzzed in. Follow the hallway all the way to the end and you'll find your new favorite cleaners! I am now and will continue to be a loyal customer!

The Laundry Bag

2.3

(22 reviews)

Great job! Wonderful people! Terrific delivery options! I love how clean & fresh my things are &…read moreprices are reasonable.

No longer at location. Walked from my hotel only to find out the place doesn't exist. I went into a…read morenearby store and asked if it was around here and they said that it's no longer at this location and the owner of the laundromat needs to update their info.

Clean As A Whistle Cleaners

4.1

(100 reviews)

Do NOT go here for your formal wear. They have now ruined two tuxedos by hot pressing the satin…read morelapels, even though I specifically said not to do it the second time, as I know their presses run too hot and will leave marks in the satin. They previously ruined a suit too --it looks like hot pressed the lapel when it was wet. I use this place for basic mens button down shirts and pants, as it's a convenient location. I don't trust them with more. The buttons often get cracked as they don't provide much care to the pressing. But it's hard to find a dry cleaner who doesn't do that in Chicago. Most places (like this) send the stuff off-site and don't control this. I also go elsewhere for tailoring.

DO NOT GO HERE!! Peter and his family are lovely people and I do really enjoy talking with them,…read morebut I will never go back here. To begin, the first time I went I had lost the ticket they gave me which someone else picked up, and ended up stealing my clothes. They came in and paid for my dry cleaning and I lost $2,000 worth of clothes. After offering very little to make it up to me, Peter (store owner) offered to dry clean my sweater for free, and when I went to go pick it up, he informed me he lost my cashmere sweater. In all fairness, the first incident was more of a fluke, but the lack of willingness to make it right, along with losing the one thing I had asked for as a consolation results in me never going back.

Erie Cleaners

2.9

(47 reviews)

•$$$$

Needed to get a suit dry cleaned for a wedding and was looking for a spot near my apartment and…read moreended up trying Erie Cleaners after seeing some solid reviews. They did not disappoint!! The staff was super friendly, and they had my suit (jacket, shirt, and pants) ready in 5 days. The price was really reasonable too, only $25 for the whole thing. Everything came back looking great. Definitely planning to make Erie Cleaners my go-to spot whenever I need dry cleaning done!

Erie Cleaners took such great care of my coat, which has seen a couple nasty winters! Wonderful…read morefamily vibe and good walking distance to several residential buildings

All Pro Cleaners

4.6

(73 reviews)

All Pro absolutely destroyed my husbands expensive designer shirt, then had the audacity to blame…read morehim and called the shirt cheap and low quality. First of all the shirt is couture, and was not remotely cheap, and has only been worn a hand full of times. Secondly I don't care if the shirt was from Walmart, if we take it to get dry cleaned without a hole and then get it back and the arm of the shirt is ripped with a huge hole that's beyond repair I'd expect an apology or an offer to fix it AT THE VERY LEAST. This was not done. In fact they blamed my husband. We have been in this neighborhood for a long time and will make sure to tell all of our neighbors to never go here. The owner is rude, condescending and completely unprofessional. Do not spend your money here.

I love going to All Pro for my tailoring! They always do a fantastic job, and at a great price…read morepoint too. As a shortie, almost every pair of pants I buy needs to be taken up, but I've also taken clothes here for alterations and loved how they turn out! The turn around times are quick, and they're also so knowledgeable and happy to answer any garment questions you might have as well.

Easy Breezy Laundry

4.5

(62 reviews)

I normally wouldn't expect a laundromat to be that special, but this place makes doing laundry…read moreextremely easy. There is ample parking out front, plenty of space inside to wait around or fold clothes, and a couple vending machines to satisfy your appetite. My favorite part is that all the machines are high quality and take credit card. It's so nice to not have to hoard cash for trips here, just swipe and go! There are also plenty of machines, so I've never had a problem with availability. Both the left and right walls are completely filled with dryers, so there are always plenty of empties to choose from. While there isn't a ton of stuff to do in the immediate area, I have been able to pop over to a neighboring Vietnamese restaurant for dinner while waiting. There's also a gas station across the street. Overall, I like coming here and feel like my clothes get well-cleaned every time!

I've been coming to this laundromat for years because it's quiet and clean. Unfortunately, I will…read moreno longer return and will be looking for another Laundromat to go to after today.

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Alecia H.

157

6 years ago

Always remember us when we walk in, if when we call. Very accommodating, nice family.

Lily R.

5 years ago

Horrible! Ruined two of my shirts!! Do not go here.

West Loop Cleaners - laundryservices - Updated August 2026

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Roosevelt Cleaners

3.2

(26 reviews)

If I can give zero stars I would…read more I sent my throw pillows here to be dry cleaned. My throw pillows were white and when i picked them up they were BURNED. They had burn stains on them. When I complained he proceeded to tell me that I brought them in like that, when I clearly did NOT. I requested a refund, he asked to try to fix them, I was so angry I just stated I wanted my money back. He was nice enough to refund me, which is maybe why Im even giving him a star. Do not recommend.

Did not have my suit done on the promise date due to a stain that they still were not able to…read moreremove. He told me he didn't know I needed it for an event, which makes no sense to me on why I needed to tell him that. Still charged me full price. Do not recommend going at all.

Clean As A Whistle Cleaners

4.1

(100 reviews)

Madison Cleaners

3.3

(33 reviews)

Nothing fancy but Madison has cleaned/laundered items for me and done some tailoring as well --…read moreeverything has come out grea!

they do well for dry cleaning but whenever I have gotten something tailored, it's always been a…read morelittle shorter than I wanted. I had a hem fixed on one of my pants and it's now shorter than the other leg

Four Seasons Dry Cleaners & Tailoring

3.8

(50 reviews)

Did a great job altering my daughters dress for a formal party. He even dropped it off at our…read morebuilding because we wouldn't be able to get it by a certain time. Went above and beyond.

I had a wonderful experience at Four Seasons. Ashley and Adan assisted me with my alterations. I…read morehad both pants and skirts hemmed and am very impressed with the quality of service and tailoring I received. Truly outstanding! Adan has such a great eye for detail. When my alterations were brought in, he discussed what could be done. I left confident and excited. I personally sew just for fun and am in awe for how he finished each of my garments. Such a high level of expertise. I will be returning again!

Ok Cleaners & Tailors

4.2

(32 reviews)

Got a bridesmaid dress altered and they did a very good job! Was able to pick it up when I needed…read moreto and they pressed it for me too. Price was very reasonable. Will be coming back for future alterations.

This lady is a scam artist. I dropped off a sweater and a shirt with some stains. Both came back…read morewith large holes and the stains were mostly still there. I can deal with stubborn stains not coming out but she didn't take any responsibility for the holes that she tore into my clothes. She said they were already there when they were most certainly not. I'm not blind and stupid. I would have noticed big holes like that and would've asked for them to be sewn up when I brought them in. Anyway, she still charged me full price and had the gall of trying to sell me more service to fix the holes which she created. I attached a picture of the sweater before it was dropped off and after I picked it up. I might've had a different opinion if she said, "Look I'm sorry we screwed up and damaged your clothes. Let me fix it free of charge and get it looking good again." But no, because she's a con dog. Do not bring clothes that you value here. She is a scammer so beware. Save yourself the trouble and go across the street to Roosevelt Cleaners or Plymouth Cleaners instead.

Sterling Cleaners

(82 reviews)

Great prices and great alterations. She was able to completely alter Andrea's into a funky top for…read moreme. Very reliable and open long hours.

I've taken several items for alterations and have been pleased each time. I've had sleeves…read moreshortened on a jacket to having pants hemmed. Quick service

Wabash Cleaners

3.0

(30 reviews)

Horrible. Charged way too much and did half the job and then when I called them out on it I had to…read morewait a week and then they tried to tell me I had to pay an additional $25. Then I argued and he said he would do it. Picked it up today and it still looks like garbage. The sleeve is barely hanging on. I will never go here again. I'll go somewhere that can actually do the job. Pure garbage do not recommend.

I dropped a pair of jeans off and a dress 3 weeks ago for alterations. He told me it would be ready…read morethe following Friday. However I was out of town for a work event so I was not able to retrieve the items until the following Thursday. I went for pick up and the owner apologized and told me that it was still at the alterations place an hour away and that he would bring it in tomorrow. (A week after it was supposed to be finished). He also insisted that these items would be free of charge because of his mistake and the inconsistency. Mind you, I have a wedding to go to tomorrow and a flight that leaves at 5 am. so I told him that I cannot wait until tomorrow, and the fact that it's over a week late is not my problem but his. I offered to pick it up and he said no, he would bring it to the shop. Well I get there to pick it up from the cleaners and he proceeds to tell me that it will be 88$. How? When you were late and you just said it was free. Meanwhile I told him that was ridiculous and he charged me 60$, only for me to try it on at home and see the end result (see photos attached) . I went back and showed him, he gave me a refund. But moral of the story, I went through hell and back for jeans I can't even fit anymore since they took the butt in and all I needed was the waist. And now I have to go to Walgreens and get an emergency sewing kit to fix the top od the dress. Thanks Wabash cleaners.

Kinzie Cleaners

(57 reviews)

Horrible. I've been taking my shirts here for 2 years. It was good. But recently brought in a…read morejacket for tailoring. The lady butchered it, and then proceeded to give me excuses. I will never use them again.

Horrible service after being a customer for years. They do a great job but Prices are never the…read moresame for alterations when it's the same thing on each pair of pants. I just had a skirt altered for $40, I paid cash ahead of time and she tried to argue I didn't pay for my skirt. After she went through receipts she saw I paid and continued to argue and threw my skirt at me.

Frank's Alterations & Tailoring

(100 reviews)

Came in asking to fix torn pockets. The gentleman told me it's tearing all over and I should just…read morereplace the lining because it's too tight. I agreed for $150. Picked up the jacket but they wrapped it up nicely so I didn't check the work. Brought it home and found they just fixed a pocket instead of doing the whole lining. I tried calling in to discuss the issue but was just told to come back in. I said I won't be able to come in till a couple days later and was told it was fine. Came in and was told there was nothing they can do. He can do the job again for $160 (more than the previously agreed amount ). The only receipt I was given was a stub that just says $170 and the items that were supposed to be repaired. They need better receipts at the minimum. I essentially was scammed out of $150 bucks for minimal work done.

I was disappointed to find that pricing is not clearly posted or communicated upfront. In my…read moreexperience, the charges seem excessive for the services being provided. For example, I was quoted $98 simply to hem a dress, which I believe is significantly higher than the average market rate for that type of alteration. Transparency in pricing is important, and customers should be able to make informed decisions before committing to a service. I would encourage the business to clearly display its pricing structure and ensure that fees are fair and reflective of the work being performed.

June 1250 Cleaners

3.6

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