The name says "OK" but as far as I'm concerned, these guys are fantastic. There's a reason they've been my go to for dry cleaning, laundering, and alterations for six years. They're extremely friendly and professional, they always do a good job, and they're realistic about what's possible and what's not when it comes to cleaning touch stains or alterations. I rarely need something turned around quickly so I normally just say "take your time, I'm in no rush," but when I've need something done ASAP they've always come through. Their prices are always very reasonable, and given the quality and service, it's a great value. The owners changed recently, but as far as I can tell, the quality hasn't change and if anything, it's gotten better. Some of the recent reviews are negative, and I'm not going to deny other people's experiences if I wasn't there. But I'll say that I've never had any issues at all in the six years I've been coming here. I honestly couldn't ask for a better neighborhood cleaner. It's rare to find a place that does a great job and provides such personal service. read more

My dry cleaning order was delayed over 6 weeks. I went to pick up on the days I was told my items would be ready, twice. Both times I was told to come back later. An incredible inconvenience and a waste of money. Do not put any trust into this business to treat your clothes or time with any consideration whatsoever. A disaster, 0 out of 5. read more

Unfortunately, the quality of both the service and tailoring has noticeably declined with new ownership. About a month ago, I had a pair of pants hemmed and taken in. I've only washed them twice. After the second wash, one pant leg hem completely came out, while the other leg remains perfectly intact. Hems simply do not unravel that quickly under normal wear. This strongly suggests a missed stitch or poor workmanship. When I called to request a simple fix or reinforcement, I was told it would cost the price of hemming both legs despite the fact that only one hem failed. There was no accountability, no willingness to stand behind the work, and no offer to correct what appears to be a clear tailoring error. To make matters more concerning, when I originally paid for the alterations, I was told to Apple Pay the owner directly instead of being properly rung up through their system. Now I'm being told there's no way to refund or adjust the original service. read more

Bad service. Owner Patrick refuses to call back about problems. Says he will call back and doesn't. He also blocks phone numbers so it won't go through until you use a different phone. Than says he will call back and still doesn't. read more

I recently bought a used couch and brought the cushion covers in to be cleaned. The owner was very friendly and told me it would be about two weeks and he would call if it was sooner. Two weeks rolled around and when I called they said it would be an additional couple of days, I had to call several times to confirm a new pickup date. When I brought them home I opened them and immediately found that the stains that I had to pay extra to get out were still there and there was still dog hair from the previous owner on the cushions as well. I tried to call multiple times and was told I would receive a call back from the owner, it's been over a week and I still haven't heard anything. I'm disappointed in the service that was provided and the poor communication, especially because it was a very expensive clean! read more

OK Cleaners - Dry Cleaning Near Me - Chicago, Illinois

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please please please do not!!!! i repeat do not recommend you to do any business with this scammer!!! i took my true religion blue jean dress up to his cleaners to have some alterations done to it and on july 9th! the owner said it would be finish on the 16th! ! i went to pick it up on the 18th and he then told me he took the dress to a warehouse to finish the dress and in the process his car was stolen with my dress in it! i have been working with him since the 18th to get my dress! he keep telling me that he hasn't had time to get up to the pound to get the dress and his other belongings out of the vehicle! he's very unprofessional and has a nasty lying attitude! i feel like he sold my dress for a higher price and wants me to forget about my dress! the courts will be involved! do not consider this cleaners as a place for your clothes that you work hard for! read more

fast quick servic. Hem job on my pants was perfect my new cleaners going forward .... I love the new leadership team at the location

Owners changed recently. The new owners did not do a good job nor complete it same day, which is what I paid for. Dropped my dress off for same-day pressing and paid the express rate ($20 extra). At the end of the day, there was a huge pressed-in wrinkle spanning half the width of my formal wedding-guest dress right in the middle. The owner tried to convince me the wrinkle was supposed to be there, when my dress never had that wrinkle when I first got it. Nor do any of the store's pictures of the dress on their models have the wrinkle. He offered for the dress to be re-pressed to fix the wrinkle the next day. However, my flight was early the next morning, so no can do. I asked for a partial refund of the express same-day rate. He refused any refund. He tried multiple times to justify his stance by telling me that my own boyfriend comes in frequently. I'm well aware we bring him plenty of business. Instead, he offered me 15% off the next time I bring in 5 pieces. In order for my $20 same-day rate to make up 15% of my next order, we would have to spend $700 next time! Needless to say, neither my boyfriend nor I will be coming in again. read more

The laundry is professionally and efficiently done. We didn't expect the lady at the store to fold everything and nicely put them in a bag. Very happy with the service! read more

OK Cleaners - Laundry service - Dry Cleaning Near Me - Chicago, Illinois

I have to give these guys some props. Ever since I moved away from the UIC area I've tried about 4-5 other cleaners and nothing really compares. If I forget and leave my collar stays in, they're still pressed cleanly without those micro-wrinkles that many others leave all over the place. They're on my way to work now so it's not so bad to drop my shirts off and have them ready by the end of the next day. If I want it done right, I go here. Highly recommended! read more

Oh well I didn't know i was going to write something like this. I am a bit surprised too. So I visited this place again many times, but somehow the owner or clerk was very rude and easily annoyed by my questions about my clothes. On top of that, my SIL gave them one of her clothes for alteration, and the job was so bad that she said she 's never going to wear it again. So, I don't know what happened, but I will try someplace else next time. read more

perfect service for laundry clothes were folded inside a sealed plastic bag i recommend 2$/pound of clothes read more

I was really nervous about finding a dry cleaning service that would do what I needed. Super glad I came in. I forgot to take photos of the stain on my suit, but I was almost positive that some of the stain was permanent. In came right out and now I have full confidence in these people! Customer service was also very friendly. I'll be back! read more

I took a comforter here and it was ruined. Yes, the instructions said it should be dry cleaned. The comforter was discolored after it was cleaned and the owner said it was because of my sweating (?)... it was not discolored before. No money back or even a discount of any sort. I am very unhappy. Accountability is all I ask for. Don't take comforters here to get dry cleaned. Never going back. read more

Avoid this place! They lost a pair of my pants and won't reimburse for them. When we reported the pants missing one of the employees told us to check our house again. We checked our house again (giving the cleaners the benefit of the doubt) and when we returned they said we had no proof that they lost the pants. You're better off buying new clothes every time yours get dirty rather than go to this cleaners! read more

I brought in a couple suits to get cleaned and tailored. The lady knew how to tailor it according to my body type. The suit fits phenomenally. Would definitely go back. Also they hemmed my jeans to make it look exactly like the originals. Awesome work!! read more

We get all of our clothes cleaned and altered here. They do a great job. Our alterations can be very difficult and require difficult and intricate work. I am always completely satisfied with their work. They also can turn things around quickly when necessary. I highly recommend them. read more

The best cleaners in the city. I used to live within walking distance and now even though I have moved miles away I still drive here for all my dry cleaning needs. Fast, friendly, and reasonably priced. read more