Great place! Great service, great food. I have nothing negative to say except to go to the bathroom you will have to go through the kitchen, which in my eyes was a plus. read more

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We waited 35 minutes to be seated which is ok because we didn't have reservation. We ordered our food and it took more than 30 minutes for them to prepare for a burger and pasta. We wanted to leave but we need to head to Boston. If you did not make a reservation and don't want to wait 35 minutes for your food, don't come here. Food was ok. read more

Really friendly service, bland, mediocre food, a beautiful view of the river (and outdoor seating!), dirty cups and bathroom, and moderate prices comprise our experience at the West End Pub. When we arrived, it was early for lunch -- 11:30. Nonetheless, we were the only customers, and the staff people were looking out the window, hovering around the front when we arrived. Never a good sign. We were seated outside, with a lovely view of the Bridge of Flowers (in full bloom!), and the views of the hills and river. They have Trivial Pursuit cards in a cup for entertainment while you wait, and rose plants on each table - really cute. I noticed right away that both of our water cups had food stuck on them, and that our chairs did as well. Nonetheless, we thought we'd give this a shot. My partner had the chicken roll-up with pineapple salsa; the flavors did not go together, and she couldn't eat it. I had the bbq chicken sandwich with 3 small pieces of chicken, too much cheese, and lettuce and tomato. It came with bacon, but I don't eat bacon. The taste was bland; the chicken did not taste fresh; and, the cheese was tasteless. The roll, however, was on was wonderfully fresh. I had an upset stomach after my meal, and I only ate half. The views are lovely, but the food is not. They do have an extensive drink menu, which looks fun. West End Pub could be a winner with better food. read more

Go to the West End Pub Don't go to Blue Rock West End Pub has a better menu, more for your buck, the kitchen folk make the most delicious meals, the servers are skilled efficient. Make a reservation! It sucks that they have to limit their capacity to social distance customers, but it is a nice personal experience (you don't get distracted by conversations around you) and it's more accessible. I don't have a ton of money, but I am happy to drop $100+ at the West End Pub every few months. Tip your server! read more

Soup. Soup. Soup. I've never had a bad meal here, but make sure that you get some soup. Even if it's just a cup. It's excellent, creative, and, as with most of the menu, very fresh and local. They can even tell you which farm the ingredients came from. Even in the summer there are often cold soups. I think I had a minted pea soup last summer. I know, cold soup is something that you might wrinkle up your face while you read it on the menu, but try it. On a warm summer's day, it turned out to be very nice. Charming little spot that overlooks the river and the bridge of flowers. read more

Excellent pub fare in a charming setting in Shelburne Falls, MA adjacent the beautiful Bridge of Flowers. Generous portions of well prepared food. Servers were solicitous. In all a really delightful experience. The food - We ordered a simple chips and dip to start; the dip was a layered guacamole, salsa and sour cream with a large plate of crisp, fresh tortilla chips. BBC Steel Rail and a glass of Sav. Blanc were prromptly delivered, well-poured and of the correct temperature. For dinner I had the Maple Chipotle Salmon which was served with a side of green beans and mashed potatoes. Sides had great flavor and were cooked correctly - crisp and flavorful beans are a big must for me, and these were very good. Salmon was very good, a little bit too cooked for my taste, but I am a fuss-pot about fish and like it still swimming a little. My husband ordered the Surf and Turf. His steak was properly prepared; tender and juicy and with excellent flavor. Shrimp were very good - not overdone, which is so easy to do with shrimp. He had the same sides and agrees that the green beans were perfectly done and the potatoes were creamy and with great flavor. I have read some complaints here about the restroom, and cannot say that I agree. "Through the kitchen" is a simple straight shot to a set of stairs that spiral down to a single-stall toilet. The stairs were tidy and decorated with seasonal pumpkins. The restroom itself was clean with readily available soap and paper products. Nothing to whine about, certainly! read more

staff was amazing all working together to get to the needs of everyone included us. busy time of day and only three staff on the floor but they were in constant motion and we never were left waiting for anything then the food! amazing chicken and shrimp piccata was out of this world. appetizer was great too and so was the Pineapple margarita. Ladtly, best bite of a chocolate molten cake. EVER!!!! my wife and I agreed, one of the five best meals we have had. read more

When my wife & I were in the process of moving to town, this place was one of the things that made SF feel like home. Super-friendly staff, great drinks, reasonable prices, and fantastic food! My only complaint is that I wish there were more vegetarian dishes on the menu. Tofu, guys! read more

Great burgers! We split the kimchi and chèvre burgers. Both were unique and delicious. The service was friendly and fast.

Great local spot for a warm meal and a drink. Friendly staff, cool old building, super New England-y and totally haunted. As I was peeing, a cool wind swept through the room and the lights flickered four times. Then, the ghosts of Ann Putnam and Tituba confronted me from deep within the bathroom mirror and told in me hushed whispers that they were, in fact, witches from Salem. The bathroom also has a cool marking where the flood water rose up and it feels very much like a ship captains house. Great burger and meat pie. Most of the food is pretty heavy.. don't go for a salad- but hits the spot on a cold winter day. They also have t.v. if you want to watch the game. Not to mention it's in the heart of one of the cutest towns in the whole wide world. read more

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I love the burgers here. Grass fed, delicious taste and most of all cooked the way you ask!!! My favorite is the ultimate burger. The bartenders are well versed in making drinks the right way and staff is very friendly. I prefer mashed or au gratin potatoes to steak fries. It is such a cozy and inviting atmosphere with a stunning view. They also have brunch on Sunday. Brunch with a lovely country view.... The deck has now been enclosed and keeps the bugs out, but view still panoramic. read more

We can only make it up to Mass on weekends ... so here you go... THIS IS A GREAT PLACE- SAVE IT FOR LAST ! We, with friends, have been going to Shelburne Falls for many (like 30) years - yeah, we're old.... the West End Pub has great staff, great food ... any and every season ... love the bathroom's use of space and the history lesson it brings. Soups are always good and foods always fun ...folks, its just a beautiful spot, we've never been disappointed. (The deck hangs out over the river like you can't imagine ... ) Hey, do some trekking FIRST!! - the BBC brews and other libations are better after a nice tour! Enjoy the town of Shelburne Falls... first, head to Lamson & Goodnow kitchen stuff wonderland around/over by the top of the falls, then walk over to the Bridge of Flowers...and enjoy the history of this great garden project! The main part of town is blessed with lots of little small friendly stores ... check out the glass blower area over by the river. CandlePin bowling Anyone? Yes ... Do It! Find that tiny sign, the sidewalk sign and then the cool arrow off the main street, walk through the skinny between-the-buildings to a great find. Immaculate clean fun (shoes off!), with a full bar, nice cold beer on tap, TV game day for your favorite team and bowling fun for all! (The history of the establishment alone will amaze you.) The management here can give lessons on how to make friends, build inviting relationships and build a neighborhood-friendly business. OK, tear yourself away NOW its time for the West End Pub! Enjoy...see you there - if we are lucky enough to be up in the area! read more

I have lived in Western MA for 16 years and have been a loyal fan of WEP and it's previous incarnation across the River, also. I have never had a bad experience here. The menu is broad and I've tried most offerings on it. A large menu is a huge asset in a town that offers so few options. And to turn out the volume that this tiny place does and get as many great reviews as it does says something about the consistency of their product. I've had some wait staff better than others, but I have never had a bad experience with food or service. It is my local "go to" place because I know the food will be very good and I leave feeling like they appreciate my business. read more

Staying in Shelburne Falls for a long weekend, the owners of our rental home recommended this place to us for "a nice dinner". The building is quaint and the dining room is a little cramped, but our table at the back of the floor looked out on the picturesque Deerfield River which made up for the close quarters. If allowed this rating would be 3.5 stars overall with 4.5 for the food itself, the main reason for the missing star being the LONG wait for a table, over an hour when we were told 15-25 minutes and then an equally long wait for our food. However the food was wonderful. The broiled scallops in a creamy pesto sauce over linguine, with a little garlic toast, was one of the best pasta dishes I have ever eaten. Two of my teens ate sandwiches (a burger and philly cheese steak wrap) which they enjoyed, my husband's rib eye was perfectly done and with the minimal amount of fat needed for flavor and my daughter's chicken parmesan was just right. The wait staff were very friendly, gave good recommendations but were a little too eager to remove dishes from the table - before we were quite done making us feel hurried which considering the wait to get the table was irritating - the reason for the remaining 1/2 star docked. We took three desserts to go, lava cakes and brownie sundae, which the server packaged for us with good instructions on how to heat them for optimal enjoyment. I will say, that whilst we waited we wandered across the beautiful Bridge of Flowers which is right next to the Pub, which made the wait more than bearable. read more

Tiny pub/restaurant next to the Bridge of Flowers. My dad and I were walking by and saw a lot of people dining on the porch so thought we'd try the place out. The employees are very nice. There are only a handful of tables inside and a handful outside. Sitting outside was lovely since it's next to the river and the Bridge of Flowers. They serve salalds, soups, sandwiches, burgers, wraps, paninis, etc. Prices are good. Food was good too! I had a really tasty Peach Prosecco! Get one! read more

West End Pub - Buffalo Chicken wrap with fries. Peach Prosecco cocktail too. - American Near Me - Shelburne Falls, Massachusetts

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Great food and location! We were greeted right away and we asked to sit outside and were seated within a few minutes. Chilie, beef burrito and black angus steak burger were delicious! We loved how they had local beers and made their own bread. The purple pineapple drink was very good! Even though we were kind of full We ordered dessert, red white and blue cheesecake was perfect the very berry pie and salted caramel cake were also good. I we lived closer we would go everyday. Next time we ate in the area we will be back!! Thanks for a great lunch! read more

So on our way to Shelburne Falls, we realized we were hungry and so I yelped restaurants to go to and came across this. We had to wait about ten minutes for a table, which isn't bad at all considering they were busy, and were seated so we could see the Bridge of Flowers, which is great. Overall: Atmosphere: I liked it. The old house feel, intimate, cozy, with a nice view and a great selection of music, including some underrated and unknown foreign artists. Drinks: I had a Pomegranate Margarita, which I wouldn't necessarily get but the server told me it was great and she was right. My boyfriend got the Vanilla Cherry Coke, also really good. Dangerously even. Food: We put in nachos as an appetizer because we read the notice at the front that stated respectfully for our patience since the kitchen is rather small. The nachos, which were standard, cheese, diced onion, tomatoes, jalapeños, chili, took an hour to come out. Which, sort of canceled out the whole reason we got them (so that we wouldn't scratch each other's eyes out from not eating all day). Upon finishing this, we waited an additional 30 minutes for two wraps. Mine, the Tuna Wasabi was rather good but my boyfriend's, the Buffalo Chicken Caesar was just decent. The sever was good and as attentive and she could've been, but in the two hours we were there, we heard at least five other tables complain about their food taking too long. Attitude of Staff: Being a server for as long as I was, I can fully understand the stress that coincides with being that busy. However, there is never an excuse to show this repeatedly in front of paying customers. We saw and heard the kitchen staff, bartenders, and wait staff cursing and becoming visibly angry and agitated throughout our entire stay. I still think that it is worth it to come here but I would attempt to come at a slower time of day. Perhaps lunch time on Sunday is just too much. read more

Nice pub located on the river in Shelburne Falls, MA. Great service and was really surprised st the menu selection! Burgers, salads, great apps, entree list that blew me away....Delmonico Gorgonzola?!!! Dam...old school. Will go back fir sure to try lunch menu and drink a few beers at the bar. read more

Very good food with an even better view. The restaurant is situated right on top of the Deerfield river. The have a large menu with many different options. Service was excellent read more

Ordered the Bistro steak, was expecting the medium rare steak I wanted and the potatoes and vegetables that it listed, instead I got mashed squash, mashed potatoes, and a few measly leaves of dry lettuce as a "side salad." My steak tasted like a dirty grill and was closer to well done rather than medium rare. The vegetables sautéed on top were dry and had no seasoning, other than dirty grill flavor. Unless you're old and don't care about flavor, don't come here. read more

Week after week the food, the service, the atmosphere are fine. We have been regulars year round, and find it a warmly welcoming place to find good food and good company. read more

West End Pub - Here with Harry for his birthday. - American Near Me - Shelburne Falls, Massachusetts

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Wow, I highly recommend this restaurant. The location is great, right on the river. The food is fantastic and I recommend the maple walnut sundae for dessert. The service is fast and courteous! read more

Driving home from Albany, two weeks in a row, i was determined to find a better spot than our last trip. Just as we got off the Mohawk trail, and cell reception was restored, we found this cute little spot. When we first sat down, I could only imagine an episode of Restaurant Makeover as we were handed three different menus. One for specials, another for lunch items and then the all day menu. Why not just have one menu with a lunch section?? Anyway, the choices all looked amazing. For a small place, that's packed, you'd get better turnover if people weren't having to review three menus. We both ordered burgers.....one medium and one well-done (yes, I know the beef is lean and that makes the burger dry but that's the way I like it). We had to send the medium one back as it was way too rare and I was a fool not to do the same as mine was medium-rare. It was damn tasty though!!! Unfortunately, I just couldn't get past the medium - rare part. My bad but we were starving and in a rush. The rings are AWESOME!!!!! Drinks were uber weak but the waitstaff were super friendly and helpful. If I lived in the area, I'd be a regular. We will be heading back that way in a few weeks so I'm happy to have a comfortable spot to stop for lunch! And next time, I'll stress the well-done factor....again, my bad. read more

Food is always great but service today was over the top! Lynn B was our waitress and nothing was left unattended to!

Only half my fries were cooked all the way, the guac is nothing to remember, the gluten free roll tastes like wonder bread. Hope i dont have to go back. read more

The food was pretty decent. I really liked the chilli. It was hearty. The Bubles burger was kind if dry and not too tender. The smoked salmon on crostini was really good! Waitress was a little shy and awkward. The view is awesome! Nice cozy atmosphere. read more

Stopped here for lunch during a foliage tour in our Corvette. The restaurant is next to The Flower Bridge which makes for pleasant surroundings. Although the restaurant is small and casual, the food is excellent, not to forget the service, which was also excellent. Beverly had a glass of Chardonnay, and I had a Pomegranate Margarita. For lunch Beverly had a Hummis Sandwich with a cup of Corn Chowder, and I had a Chevre Burger which came with some excellent French Fries. read more

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Very busy in the summer and fall and they only take reservations during the off season. But as long as you allow for the time it is sooo worth the wait. Drinks are wonderful. I will be going there tonight. I've been dreaming of my steak wrap and broccoli slaw since this morning!!!!! read more

West End Pub - American Near Me - Shelburne Falls, Massachusetts

This was the worse service I have seen ! I have been her before and was fine . They don't have enough help and they never look at you or smile One waitress in a Friday afternoon during prime leaf peeping ‼never again Bread stale ... party of 4 no one got their food at the same time .., the goat cheese was good that is it read more

Pain Killer = fantastical! Huge menu, great, reasonably priced drinks, cute restaurant and pub. I often bring friends and family and no one has ever had a bad meal. Big portions, hearty, healthy options, well done. I would give it 5 stars if it wasn't for 2 things: 1. The HUGE menu has very few vegetarian options, so for a local place, it gets old quick for a vegetarian 2. It gets quite busy and there is usually a wait. Other then that... Get the nachos, we once ran out of chips but not cheese. Need I say more? read more

Food is excellent! Waitress was wonderful. Might want to make a Reservation. Has to wait an hour but staff was very accommodating.

One of the very best in the Valley. The view is stunning, the drinks are clever without being cloying, the food is great. An absolute gem.

The food was mediocre and we ordered two fish sandwiches that had a very small piece of fish, it was obviously the tail end of a fish, not only that but the table next to us got the same thing with a larger price of fish. We also ordered the Cali Burger, that was very good. it had a good amount of avocado and the burger was very nice and it was tasty. My only two complaints were the fish and the size of the other tables fish. other wise the food was pretty good. read more

The people at Zoar recommended this little place. Amazing charm and even better food!! The veggie chickpea party falafel sandwich was easily 12/10. So happy we found this cute little place to eat on our trip! read more

Well, I didn't eat there, just stopped in for some drinks. Call me shallow (I am) but the bartender Sarah was smoking hot and made a mean mojito. I'm a fan. read more

We had dinner at the West End Pub and I thought both the service and food was really good. Highly attentive (and nice to the kids, which doesn't always happen) and the food was all very fresh and tasty. It also has a great view of the Bridge of Flowers (which is well worth a stroll). Good microbrews on tap, too! read more

Beautiful location-- the bridge of flowers is just about the nicest view you can have in town. It's a small dining room-- and most of the tables outside are for two people- yet they crammed our party of three into one. We went here for lunch, and the food was pretty good, nothing incredible, but a decent menu for lunch, with fresh salads, a few interesting soups-- I had curry cauliflower carrot (as opposed to the other special, corn chowder-- they were just trying to make alliteration, obviously), which while satisfying to my starving stomach, wasn't anything special. My companions had some interesting and delicious sandwiches and a bowl of hearty chili, though. On a nice night while dressed in some warmer clothes, sitting outside could be quite nice--- the dinner menu looked more extensive, while still nicely priced (there was a shrimp scampi that was calling my name-- if only I was there for dinner). The kitchen is quite small-- you need to walk directly through it to reach the bathroom-- so my only concern that at a busier time, service could be slower. read more

My family stopped here on a road trip to New Hampshire. It's small, but the location on the water can't be beat. Portions are pretty large for the price, in my opinion. And the food is amazing. I had the butternut apple soup for lunch and I've been thinking about it for days. We will be back here every year. My only tip is to be prepared to wait for a table (it's tiny inside). read more

The menu is varied, and the food is very good. Prices about the norm for slightly upscale pub food. However, service is very slow. Location is terrific, right by the Bridge of Flowers. read more

Lovely spot, relaxing outdoor seating, friendly staff, varied, and always good menu. I will keep coming back, because I haven't tried nearly everything I'd like to yet. read more