1. West Coast Services

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San Bernardino, CA

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West Coast Services

5.0 (1 review)
Closed • Closed
Updated over 3 months ago

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People searched for Hardware Stores 2,662 times last month within 15 miles of this business.

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Johnson's Hardware - Bought these two bbq spice mixes. Just a sample of the wide range of grilling and smoking items at this great little location

Johnson's Hardware

3.3(31 reviews)
5.0 mi
•$$

I have an older home and was having a difficult time finding some old style hinges for my kitchen…read moreremodeling project. After searching relentlessly online and in all the huge home improvement stores I decided to stop by Johnson's and just see what they had, they ended up having the hinges and everything I needed at a great price and the staff are super friendly and knowledgeable. I had ordered so many hardware parts online that didn't fit and wasted so much time and money going all over the Inland Empire and even OC looking for these parts. I couldn't believe the little hardware store in my town ended up having them the whole time. I felt pretty stupid for not visiting here first but now I know to just skip all the run around and come here. Since then I've become a regular at this store. Most smaller mom & pop type stores have way higher prices than the big box stores but not here, the prices are good and I always find what I'm looking for. I totally wanted to give 5 stars but I had to take off one star for the parking situation, it's parallel street parking only. If it's a busy time of day then there is no parking close by and I have to either skip it and come back later or park way down or across the street. I've also gotten trapped in a space with idiots parking too close in front and behind me. Besides the parking deal everything else here is 5 stars. I'm a biggie on customer service and this place blows all others out of the water. They're great.

It's getting hard to support your local independent retailer these days. I went in looking for a…read moresimple sprinkler and they were from $23-$60. I went over to Walmart and found exactly what I needed for seven dollars. I know some people complain that Walmart puts too many independent retailers out of business, but there certainly a need for Walmart in our local communities when prices are so far apart.

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Johnson's Hardware - I was today years old when I found out that Johnsons Hardware is an Ace affiliate. So glad I found out. Better late than never.

I was today years old when I found out that Johnsons Hardware is an Ace affiliate. So glad I found out. Better late than never.

Johnson's Hardware - A good selection of all things BBQ Including Kosmos Q products.

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A good selection of all things BBQ Including Kosmos Q products.

The Home Depot

The Home Depot

2.8(147 reviews)
8.2 mi
•$$

So on this very day, I walked in and was greeted so kindly from the cashier near the door. Her name…read morewas Pearl. She was so welcoming and happy and cheery that it just made my first moment walking through the door very welcoming to be there. I did ask her for assistance and she did direct me then ended in the paint area where I believe this was her name Mikayla oh not only one day, but this was the second day because I returned for more paint. She was very attentive very kind and patient with all my questions. If I ask where something was located, she walked me to it. I asked her for advice when it came to like painting certain surfaces. She was very informative and knew her stuff and I've truly never have received assistance like that but again I've had nothing but good experiences except for once and when I called in to share that whether they did or not at least over the phone they were very caring and thoughtful and actually even on that person's behavior on behalf of them they gave me a credit which I've never had happened before so I'm not one to just give bad reviews. I love to share when there's good reviews so I have to give hi-fi to Mikayla in the paint area and as I went out to check out, I was assisted by the first person who created me in the morning, which was Perla not knowing that I would be helped by her but again she made my checking out so warm so welcoming and it's people like that that make this world a better world I hope they are recognized and given appreciation for their good doings I hope to see them in all my future visits.

Absolutely terrible customer service. I came in ready to buy a refrigerator that was stored on the…read moretop rack, but I couldn't even get someone to bring it down. I asked six different employees for help. Every one of them said they would call someone, yet no one ever showed up. After waiting for over an hour, I went back to ask again, and one of the same employees told me the person who was supposed to help was on lunch. If that's true, why couldn't anyone else in the store help? There were plenty of employees walking around, but not one of them stepped up to assist. I wasted over an hour of my time and ended up leaving without making the purchase. It's unbelievable that a customer who's ready to spend money can't get basic assistance. This level of customer service is unacceptable, and I won't be returning to this location unless they seriously improve how they treat customers.

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The Home Depot
The Home Depot
The Home Depot

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West Coast Services - hardware - Updated October 2026

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