Service 5 stars. The guy at the drive through had a very positive attitude and cheered me up. Frosties are perfect as always

Wendy's has three levels of Frostys now. I just opt (mostly) for the basic chocolate one. Somewhere between a milkshake and ice cream, it's, well--a Frosty. Indescribably delicious, especially the first few spoonfuls. And Daves #1 double with fries and a drink for $14 is a good deal, since the large drink is like 32 oz. Holds me off way past dinner, sometimes into tomorrow. Consistent throughout all the stores I've been to. read more

My friend and I went to this location we were told to go early in the morning for a job interview and when we went the building was closed, so we called. The man told us to "fuck off" and "go fuck our mother", calling us motherfuckers. There is terrible customer service, the employees are rude, and they don't like incoming employees. Do not come to this location. read more

It's fast food not rocket science. But this Wendy's location never gets orders right. I order sour cream and chive potatoe! I'm lucky if the potatoe is cooked correctly . Then they forget butter and sour cream. I ordered a junior bacon cheeseburger biggie bag.! They forgot the burger and nuggets Everyone needs to be fired from this location. They never answer the phones and never do their job correctly . It's fucking fast food . There's teenagers who can do it better then you read more

Had a coupon for a free Breakfast baconator (with purchase). Being a fan of the regular baconator and son of baconator this drew me in. Hadn't had the Breakfast Baconator yet and this coupon was excuse pass to get in there for one. It was just as I expected - warm bun, bacon, cheese and patty. It delivered. The egg is actually a decent replacement for the additional patty. Only available at breakfast though. Why must they do this? I also got a Wendy's frosty-ccino, which is basically just a ice coffee. Also not too bad. Got a small which is more than enough. This particular Wendy's was nice. Staff were alright, but the place was clean and looked way better than Wendy's locations I've seen around, they even have outdoor seating. They could use a wipe down though If I have another coupon I'll probably find myself back here. read more

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Service? Questionable. The meal? Atrocious. The atmosphere? Lacking entirely... if you want to be bummed, look no further. I will say though, if you're a fan of having your burger undercooked because you want to try something new, this is the place. 3/3 burgers bitten were still mooing. If you like having the correct amount of food then this ISN'T the place. I just wanted my nuggets... on a cold, rainy night, it was all I desired. I was left starved and scorned. I was hungry before... I left gaseous, hungry, and very bummed. The gaseous had nothing to do with the food, but important nonetheless. I do not recommend this Wendy's. Do better. Be better. Let's make Wendy's great again. read more

First of all, I would give it negative ten stars if I could!! Wendy's is getting worse day after day.I stopped getting delivery because every single thing I ordered came WRONG! So now when I go to pick it up, I have to go through the bags one by one and of course, things are missing and WRONG. They don't know how to count the nuggets, they don't know how to count the chicken strips, they don't know how to label food, they label the Daves single as a bacon cheeseburger they just mess up everything. They won't give you a cup holder even if you have three cups, they won't give you a bag with a handle,etc. Every single thing they're doing in there lately is really horrible. I used to love going to Wendy's. I used to love getting my food delivered to me. And now they're just going down the tubes. I wish that place was a Jack in the Box or a Burger King. I don't advise anybody to order from this place unless they are willing to physically go there pick up their food and check each item individually and make sure it's right. These people don't know how to count, don't know how to put bacon on your food, don't know how to put the right ingredients in anything. So make sure you're getting what you pay for because whomever they have working for them don't know what the heck they're doing. They're really going down the drain. So no wonder why they're closing so many Wendy's and I wouldn't be surprise if this is the next one. What a shame - what a terrible terrible shame. This place used to be awesome. Now it's the worst place in ballard! DON'T GO THERE!! read more

Well where do I begin? Our order was missing multiple items: both our saucy nuggets and our fries. The man in the drive-through window was beyond rude. Beyond rude! On our first trip through the drive through he literally told me not to move--yes, he actually used the words "don't move," and loudly to boot--several times before yelling "okay c'mon now" after he was done having the car in front of me reverse and go forward several times. When I got to the window, he briskly handed me my order, then closed the window without a word. We immediately observed that the large frosty we ordered was nearly liquid but we decided against going back and having to deal with the rude guy at the window a second time . . . Well, until we checked our food, that is. Not only were we missing our fries and our order of saucy nuggets, but the "fresh baked cookie" we ordered was literally burnt and hard as a rock (photo is enclosed). Unbelievable! Indignant and thoroughly outraged, we turned around and went back through the drive through. The same guy was at the window when we returned. "What was your order," he demanded, after I clearly stated what our problem was. Like, what!? "I just told you that," I told him. "I just want what I didn't get. Oh, and by the way," I continued pulling out the burnt cookie,"this cookie is terribly burnt." "That's not burnt," he said dismissively, barely glancing at the it. "WHAT are you missing?" "I just told you twice!" I said in disbelief, literally shocked that the man was continuing to be rude, "our saucy nuggets and our fries." "What size?" he demanded. "I don't know," I replied becoming even more irate. "Any size. Whatever!" He slammed the window shut in my face without replying, disappeared for a minute, then reopened it and nearly hurled a bag at me. "Thanks," he said sarcastically before slamming the window shut a final time. In the bag was a small order of saucy nuggets and a small fry. As we drove away in a state of something resembling shocked indignation, we agreed that we probably shouldn't have returned in the first place. In any case, I hope that this description of my horrible experience with this establishment helps someone else avoid going through the same, or worse, in the future. This place was unprofessional, disrespectful, and most of all just plain rude. My advice is simple: stay away! Stay as far away as possible! read more

Wendy's - Chocolate Chunk Cookie - Fast Food Near Me - Seattle, Washington

When I was working there for about 2 weeks i was there early every day and stayed late as long as they needed me. I thought I was doing good but I quit soon after because the manager that hired me found out that I was looking at a new job that paid way more. So in he yelled at me and decided to chew me a new one. I don't know how they are still open but is was so rude and unprofessional to yell and treat a new employee like that. Not to mention on my days off as I was taking my wife to a doctors appointment when he asked me to come in. When I politely declined he then stared talking about how new employees always try to make their own schedules when I was told that day was my day off. I hate them and hope that for the good of the employees that are still there quit and find a new place to work read more

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been coming for years.. people who work drive thru obviously do not speak english as first language and constantly mess up orders. really terrible service read more

Clearly back in 2016, I didn't like my Baconator. I rarely stop at a Wendy's. Enjoy their Frosties though. Five years later, on my way to catch a ferry, detoured again to grab some grub via the drive through (4/21/21). Tasty Breakfast Baconator and Honey Butter Chicken Biscuit shared with The Homie at the ferry terminal. Also, the Ballard location went through a significant renovation. Five years later, adding two more stars. read more

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Always forgetting items from orders and closing the lobby early. Food is fine just make sure to double check every single order.

service at window was bad. I'm fine with a wait, but I had to repeat my order twice, it was still wrong, he was very aggressive, and then the lettuce on my chicken was brown when I got home. very disappointed read more

Food- 4/5 Frosty- 0/5, it had LONG HAIR blended all the way into it Hadn't been to a Wendy's in like a decade, I snagged Spicy Chicken Nugget meal with a frosty - the food was fast, good and hot, but... there was a LONG brownish blonde hair swirled deep into the inside of the frosty. Soon as I noticed (It was nighttime n I was in a big time rush so I wasn't looking at the items closely. I pulled one hair outta my mouth, and was like- ahhhh could be mine- then I put the spoon into the beverage and lifted, and felt like... string resistance, and was like. Oh no. These are Definitely. Not mine.) I stopped and found some light and tugged on the spoon- there was long hair swirled into the very core of the beverage. I called this location and left a message right then so Galadriel/Fabio in the back could wrap up their hair pronto, but I don't think anyone goes through the Wendy's VM, so here's the pics. read more

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We had Wendy's breakfast biscuits with sausage and eggs. Two days in a row. Coupons that came in the mail lured us in! I should add that I miss ordered one time and didn't notice until we had already taken bites. I ordered the sausage biscuit, not the breakfast sausage biscuit with egg that I wanted. The clerk gave me new coupons so we got what I wanted. Nice of her! One day the biscuits were hot, the next day not quite. Still they were good tasting. Not sure how healthy these biscuits are but I won't be making a habit of getting them either. Nice for an occasional treat. 3 stars might seem low, but I am overall happy with the experience. read more

Your worker here punched me in the face, I asked nicely for a bbq sauce. The lady would not give me a bbq sauce, a paying customer of about 1 million times in my life. I asked her why I couldn't have the sauces and why she's always acting rude, which is every single time Iv gone no matter how nice I am. I'm even friends with the other worker and he's an angel to me. I tell her to stop acting like that. she calls me a b*tch and punches me in the nose!! I call the cops and they never showed up, don't know if this lady still works there but she is Indian I think and she is a manager of this location, please be aware and Wendy's you need to fire your workers who punch people in the face at the drive through! I go inside and the guy offers me a frosty and i obviously say no I just got punched in the face by a grown lady! She's about 50, i am 20. Her fist was more strong than her attitude for sure. Wendy's fix this or l am seriously gonna sue u because you hire people who assault customers!!! read more

This place is the only Wendy's to make me feel completely sick after eating there. The food is absolutely awful. The restaurant isn't clean either. The service is mixed. Some of the staff are friendly, some of them are very confused a lot of the time. read more

its hard to that your to go or drive thru order actually has plain burgers until you stop and eat. I got the wrong burgers and both had all the things we didn't want and are allergic to. we were miles away when we found out. never again. read more

Super slow. Staff doesn't seem to care one bit. They randomly just open the dining room sort of when they feel like it. They very much make you feel unwelcome and like your very presence is an imposition. It's not even a one-off, it's like this every single time I come here. read more

Their door dash system makes it so that we can't select meat when ordering a burger...so they assume people want a burger with out meat?? On a burger?? My delivery driver told me the woman working the drive thru on 1/6/23 evening told him that there's was nothing she could do and refused to add meat to the burger. Even when I paid for the price of a burger WITH MEAT. Is it really that hard to add meat to a burger?? She refused when my dasher explained and told him he had to leave the line. So she put burgers in a bag with no meat......And they wouldn't answer their phone. I swear these people lack critical thinking skills. read more

Horrible service the lady standing at the register isn't taking order she's rude telling people to use the kiosk and she has other orders to hand out instead of telling people she can't take orders because there backed up Then when trying to tell the kiosk is giving a error she acts like she doesn't hear anybody. Horrible service now I can't trust the food clearly if there treating customers this way read more

Very slow drive thru service. 30+ min every time I come after 10 pm which is ridiculous for "fast" food read more

For a chain restaurant, Wendy's is A-OK. If you say, "Name a fast food place that has chili" there is really only one answer: WENDY'S. Since today is National Chili Day, I thought I should hit up our local Wendy's. I should mention that National Chili Day seems like totally fake holiday - totally manufactured by "Big Chili" - and you know how huge their lobbying arm is. Though today (Thursday) really *is* a day off school, though that could be because of the President's Day Holiday on Monday and this week being Mid-Winter Break for Seattle Public Schools and not just another of Big Chili's strong-arm tactics to get us to eat more chili. Well, that plus the internets have been all abuzz about the new Wendy's Cod sandwich, so I gave that a try too. So the Cod Sandwich really is good. Is it better than McD's? YES. Plus there's no cheese on it. I've read that fish and cheese together is a no-no. I don't know why. But Wendy's obeys that rule. I should mention that if you order at the kiosk, you can actually get cheese on it for an additional 40 cents. [is it better than Burgermaster's Fish Sandwich? Sadly, no. But it is cheaper than Burgermaster.] I got my order to go, but the bag had no spoon or napkins in it - so be sure to grab some on the way out. Their in-store kiosk ordering is OK, but nothing unique. You can pay there, but you have to get the receipt from the cashier. The Wendy's iPhone app is pretty lame. They could definitely learn a thing or two from McD's on the app front. Like where are the DEALS? I only see 3 "offers": $2 off a big salad, Buy-one-get-one-free Single and Buy-one-get-one-free Spicy Chicken Sandwich. BORING! And the app says the only store where I can do mobile ordering is a ferry ride away in Bremerton. They have some work to do here. If you want some quick chili or a frosty, there's only one place to go: HERE to Wendy's! read more

Wendy's - Wendy's Wonderful Chili. It IS wonderful. - Fast Food Near Me - Seattle, Washington

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This is the closest Wendy's closest to me for a good 8 miles too (why aren't there more Wendy's around?) my boyfriend and I decided to stop in for the spicy chicken nuggies !! Also I was craving a frosty LOL This particular location had gone under renovation a little while back and it totally was for the better- the whole interior used to be so outdated it's so pretty and modern now! -not that a fast food chain really needs fancy decor but it makes it a lot nicer to dine in. I also love the fact that you can order your food yourself at the kiosk up front if you don't feel like waiting in line/ if you're paying with card- makes things go a lot faster! The food came out fresh and hot! It was your typical fast food so there was no complaints. read more

Wendy's - yummies!!! - Fast Food Near Me - Seattle, Washington

We originally ordered biggie bag and then a separate order of 20 nuggets and two Cinnabon pull-aparts , we went through the drive through and they gave us two bags and no nuggets , we went back through again thinking they hadn't heard originally because the total didn't add up correct to include the nuggets. I asked for Buffalo sauce nuggets , we got home I have spicy nuggets with barbecue sauce on them and the cinnabon had almost no sauce and one of them had a piece of plastic . We can't write a review with Wendy's themselves because they didn't give us a receipt either time we went through. the worker was nice though so at least there's that. read more

Fast service. Order online and it was ready in a matter of seconds! Come and visit this nice establishment!

I placed a order through the wendys app because I don't have a car and had to get it delivered. Well when I received my order the recipe was correct had my name but the entire order inside the bag was incorrect I received nothing that I ordered. Seeing as that is my dinner I called wendys to report and receive a refund and was told by a worker " what are you going to do about it" " that's not my problem" and then hung up in my face very unprofessional and disrespectful. Never order from here. read more

I wanted to like this burger. Lost my appetite after I tasted raw meat. Waste of money read more

Wendy's - Raw meat in the Baconator - Fast Food Near Me - Seattle, Washington

I've only used this Wendy's as a drive-thru so this review is based on my experiences there only. Their food is a little spendier than the average fast food, the line is always long, the wait is always long and I wish there were a way they could make the drive-thru in such a way that I didn't have to wait in the street sometimes. These are situational constraints they can do nothing about. It's worth it though. The customer service has always been top notch. Super friendly crew each and every time I go. This is my go-to for fast(er) food. read more

I have not been to Wendy's in years and used to love their classic chicken sandwich and their fries. well ........ when I ordered the sandwich and started eating it , I could not believe this was the suppose to be their classic chicken sandwich- it was like eating card board. no dressing, no pickles or tomato's or lettuce and zero cheese. horrible is the word to describe this sandwich. the once great fries were tasteless potato sticks! soggy and zero flavor! what a waste of money....i will not be back again! read more

For a Wendy's, I actually really like this place. There's parking and the interior looks so much better after the remodel! It seemed clean inside, there are self service ordering machines, and I got my food quickly! The quality was consistent with Wendy's food and I was happy! Also, I feel like Wendy's is definitely a more affordable fast food place. I spent around $5 for some food here. Usually at McDonald's i'm spending $10-15. read more

They turn away walk up take out orders. I left this review on their Google maps listing as well. I walked up and offered to use their mobile app was told no. I offered to order at the register for take out; was told no. I've never been flat out refused service qt a business in the manner I was today in all of my life. Zero out of Five stars all day any day. Just downright unreasonably rude and unprofessional. You've lost a customer of many years due to this stupidity. read more

Horrible service no manners! The women screams at you. Wendy's, do better with your employees.

Please avoid going here. This was the closest Wendy's to my area and it was supposed to be a quick evening fast food run. It ended up being a 30 - 40 minute wait because as I drove up to the drive-thru another vehicle was already there. I waited around 10 minutes to realize the car ahead of us was not being serviced through the intercom. This resulted them driving up to the second pay window. I pulled up to the intercom and waited a while until I realized, I would probably need to pull up as well. I pulled up to first pay window and saw no one was there, so I assumed they were taking orders at the window. When I was able to pull up, the lady barely acknowledged me (keep in mind sometimes folks have bad days), so while it didn't alleviate my annoyance, I was just happy to have finally gotten to order. After that, they handed us our food and as we drove off, our drinks were missing. Not a huge deal, but it seems like the trend of this place is leaving out items from orders. Also, they didn't hand us a receipt so... Please make sure to ask for one. TLDR; I would overall just go to a different location if you still want Wendy's. read more

This breakfast blows away McD's. Real orange juice not fake watered down, real potatoes, freshly made. This is the closest to restaurant, home cooked, fast food you can get. No Beth's Cafe so Wendy's is highly recommended. read more

Wendy's - Homestyle French Toast Sticks, 6 PC - Fast Food Near Me - Seattle, Washington

For a fast food place, it's pretty good. I have to say, I had a real slice of lettuce on my chicken sandwich and the late night drive through staff was real, friendly and awesome! I can't give a fast food restaurant five stars but this Wendy's is a great one. read more

I writing this review after visiting the newly remodeled Wendy's. I have come here often prior to because I like the food a lot. This inside used to look very unappealing. The food and service was good yet not great. When I came by one day and saw it was torn down I was disappointed and didn't see a sign they were remodeling. Come months later and wow this place looks great. The remodel job was a 180. For a fast food joint it was nice to see the ownership put a nice touch to the place instead of having a run down feel. Glad to say the food and service is still good yet not great. And they added a tv and put the game one. They also added a nice auto fireplace and couches you'd normally see in a middle of the road apartment buildings' lobby or common room. It was a great touch. The furniture is new and modern. I'll add pics of some of the new stuff. Also I'm so happy they got ride of the old school soda machines and have the newer ones with hella options. read more

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Came here for my lunch break. Ordered through the mobile app for pick up but when I arrived the drive through told me they didn't have the order. Checked a few moments after and they said they found it but I would have to go inside to get it. I told the person that I must've accidentally clicked the wrong setting and if I could just get it because I was short on time. For context the place was absolutely empty and the roadway its on is a one way, so in order for me to come back I would need to go around the block. I legitimately could see the bag with my food on it on the counter and I told him if I could just have my food and I'll make sure to double check the setting next time. He shut the window in my face. I didn't move. After a bit he opened it and told me the same thing. Sir, it's not only dead in this restaurant, it's the same restaurant! You're making it seem like I'm asking you for 30 sauces without charge. Turns out this was a manager, he refused to give me his name but I believe it was Pardeep from what I saw on his tag. He proceeded to say that I'm just trying to argue with him and I'm just a little girl. Sir I'm 28 and grown. What I am asking of you is completely reasonable. There was no need to escalate such a simple request and you as a manager should have the proper training to recognize that. De-escalation is a big skill to have especially in the service industry. It's not like I was cursing at you or making extreme demands. There is no need to call people a "little girl" over something like this. Completely out of line. read more

It's a Wendy's, I figure that says it all pretty much. I love Wendy's but this one always has signs up about staffing issues and how they change their operating hours and other stuff. Kind of frustrating when you just want to walk down the street for a quick bite read more

So like if you get the mailers or coupons whatever in the mail you see some good deals. The people behind the counter are super nice. You don't get the high school kid first job vibe it's adults. I'm over there once a week to grab something really quick. I totally dig their version of nuggets. They make great lil snackies. This franchise smartly demolished the old dingy looking Wendy's and remodeled it to look way better. The fire place was a really nice touch. Something you don't expect at a fast food place. Try to avoid th salads it always seems or tastes like to be super dry and old. Not very appealing. Feels like they just throw it in there just to say they serve something healthy. So the drive though parking area is a bit of a challenge entering from a small cramp side street and existing into the busy 15th heading South. Be aware there are a bunch of homeless roaming around. Generally friendly and no issues but be wary. read more