It's Wendy's I get it we're not talking luxury food and service. With that said my experience here is worse than usual at Wendy's. Attitude more attitude with a side of attitude is the kind of customer service you will get here. And for a bonus you get barely warm food with that. read more

This is one of the few places that's open late when I'm working in the area. Even so, the night staff has been rude, the fries cold. And twice when I placed mobile orders through the app, by the time I get to the restaurant, I have found that they decided to close early and aren't willing to serve me the food I already paid for. read more

Is asking for sour cream and butter is a sin than let me be the first to commit a sin here after the drive-through forgot to give me the fixens for the baked potato. Proceeded to go inside and ask for the condiments at the time. No need to roll your eyes at me ok ok manager very nice though read more

I made it really clear and just orderd a cambo and they gave me a kids meal with no drink and when I looked inside the bag it was just one chicken nugget and small fries read more

I passed at 10pm at night this Saturday and ordered two burger meals. And by the time I was 20 minutes away, I check and they didn't give me my burger but I still got charged for it. I tried calling the location to get a refund and they have their line discounted. Like what the heck. I would like my money back. Also, don't even bother coming here and go to McDonald's, they forgot a couple stuff and didn't even give us straws or napkins read more

Don't order "Seasonal fruit" unless you want just apples. FAIL. And they got my order wrong. read more

Wendy's - "Seasona fruit" - Fast Food Near Me - Edwards, Colorado

The hours at this Wendy's are super unreliable. Closing the lobby at 9:00 p.m. already seems early for this busy I-70 location, and the drive through is listed as open until 11:00 p.m., but last time we stopped it had closed at 10, and today it's 10:30 p.m. We never know if they'll be open or not. The food is fine if you can get it. read more

Wendy's - a closed sign on the door of a restaurant - Fast Food Near Me - Edwards, Colorado

The worst Wendy's anywhere I've been to. They just don't care about requests of what you want or don't want on your food. read more

Not gonna lie, I've been to this Wendy's a few times over the past several months. It's so convenient, being connected to a gas station. I didn't observe any COVID-related issues. Everyone was required to wear a mask. Customers had the option of using the touch screen ordering or order at the counter. There was sanitizer available. My wait for food was less than five minutes. Back on the road with some takeout. This is what road trips are all about. read more

After explaining in excruciating detail that we wanted a combo plus a second drink and fries, the order was completely wrong. Morning staff is amazing, night staff is the keystone cops. read more

The service was the worst experience I have ever had. The man at the drive through was rude and made me extremely uncomfortable. He was asking for my drivers license and wanting personal information about me which is inappropriate. The employee was puzzled when I have him my card to pay and was unsure if he had given me parts of my order. I had to ask for my food and card back as he just stared at me. Very unsettling experience considering he wanted so much personal information. I'm too scared to go back because of that employee. read more

It's starts with 2 big self order stations that do not let you know you can skip and order as usual. ALL of the tables were dirty while there were many workers standing around chatting. We stopped as it was close by off of the highway. It was gross. read more

Best Wendy's I've ever had, food reminded me of a time when things were simpler. The nuggets and fries were to die for and the service was impeccable.BMS/10 read more

What a disgusting hamburger they gave me today my son was eating this until i saw what he was eating ! Wendy's is getting worse every day ! They give a really bad customer service, bad food, and always with a bad attitude. Unbelievable I don't know why they work there if they're not going to do their work right. read more

Wendy's - This is so disgusting Wendy's is getting worse not only with the food, but with the customer service as well insane ! - Fast Food Near Me - Edwards, Colorado

If you're mandated to be wearing masks shouldn't the individual IN the drive thru window handling cards and passing along food and directly interacting with people in their cars actually be wearing their masks and NOT just having it hanging from their ear? Seems a bit pointless if you can't be bothered to wear it properly read more

If I could do a lower rating I would have. First the register lady was very rude. I asked what sizes the pub fries came in and then she says very rudely, "they only come in one size" and then I was eating my fries when I realized there was a BUNCH of black hair in it. I am not over exaggerating when I say that my fork had at least 6 pieces and my tray of fries had about 10 that I could see in the top layer. Definitely not returning. read more

After getting rudely rejected at the Burger King in Avon because their card reader was broken I had decided to take a bid on showing up to Wendy's 5 minutes before they closed. When I arrived, while expecting a dispirited atmosphere due to the time of night, I was ASTONISHED by the enthusiasm the employees took my order with. I had explained the situation to them at the window to where they were extremely kind, professional, and had no problem halting closing operations to serve me. While I have never been one to write a review despite any service (good or bad), the night crew on August 4th had changed my mind. That was the best baconator I've ever had. read more

I have been coming to this Wendy's since 2005. Always decent food! Today I was appalled by the service. Going through drive through with my son and elderly mother, we were having a bit of confusion ordering, BUT the man on the other end was incredibly impatient kept interrupting, and when we continued to order he says "oh my God" under his breath. Once we were finished ordering he abruptly and rudely says pull forward! Once we got to the window he never even said one single word to us. My son handed him the credit card, he handed it back. Never told us the price of the meal, or if we wanted a receipt. My son had to ask him how much was just charged to the card. He rudely answered. The woman who looked like the manager finished handing us our food. She smiled but never did say anything like hmmmm, like...ahhhh maybe......thank you! RUDE WILL NOT GIVE MY $ TO BUSINESS W/NO CUSTOMER SERVICE, (so sick of these you by untitled people )& neither should YOU! read more

Everyone is always really nice to me here. Food comes out fast . Drive thru is fast which is rare for a Wendy's . I love the skinny fries with fake cheese & bacon on them. So good . Thanks local Wendy's employees . read more

Rude lady at the window was so hateful!! The fries were the worst, the haven't changed the fryer for some time and it was gross. Please don't go here!! read more

The service was trash. They are wasting my valuable time! Give the people their food, and mine! It took almost twenty minutes to get frostys and waters. What the heck Wendy's. I believed in you. I thought we won. No. The water would have been nice. Peace. read more

Stopped in for lunch and ordered and walked ten feet and dropped the try on the floor making a huge mess, right in the middle of the busiest time of the day. The people where very helpful in getting my mess cleaned up off of the floor. The thing that really made me happy that they replaced my entire meal at no charge, I didn't even ask for them to do so. Supper stocked that they did replace the food. I just wanted to give this Wendy's a shout out for helping with my mistake and putting someone through a huge clean up in the middle of the lunch rush with tons of people around. read more

Definitely no longer buying food or beverage from this Wendy's here at the Edwards exit. Just observed a crewmember come out of the toilet stall and walk straight out the door without washing her hands. Yuck! There are clearly signs in the restroom instructing crewmembers to wash their hands but maybe she can't read. read more

This Wendy's has one of the fastest drive through windows I have ever seen your orders in lickety-split

My May 26th visit to this Wendy's restaurant set the bar for poor fast-food experiences. Note: This is the only Wendy's within 30 minutes, and is immediately off of an I-70 exit, and located in a truck stop. For how frequented this restaurant is, it should be up to FAR greater standards. The frustration started with ordering, when the woman taking the order did not speak fluent English. She could not comprehend that I did not want the fries and drink, only sandwiches. She rang in full-price value meals, instead of just sandwiches! Then, she proceeded to tell me that there was no way I could pay an up charge to get large fountain waters. (keep in mind, this exchange took just short of 4 minutes!!) I gave up on the mis-charge argument. So I FINALLY get to the window to pay, and AM still being charged for full value meals instead of JUST SANDWICHES! I just pay wrong amount so that I can quickly get away from this woman- before I lose my cool. 5 minutes later, and being the only car in line, we finally are pulling back on the interstate. COME TO FIND that the 2 double baconators I purchased were a baconator with 1 piece of bacon, but the second sandwich was just a single cheeseburger!! I paid $15 for 2 JUST sandwiches and they were not even the right sandwiches. I will NEVER eat at this Wendy's again. Period. read more

The food was great. The service not so much. Abby the cashier was rude. I asked for a number 9 with onions and she rudely told me that number 10 is chicken nuggets and cant have onions. Like WTF?? I then asked for a blackberry lemonade and she was like "we haven't sold that in months" very rudely as well, which in not true since I had gotten that like 2 weeks before. She then took a really long time to get our drinks. When we asked for sauces she threw them at us. I also did not get the onions in my sandwich.This is not the first time Abby had been rude to us. read more

Probably the best restaurant ever I went in ordered and I saw this man having a seizure then all workers helped it was amazing I loved it

Terrible!! They are rude, quality is terrible and I have had them leave the top loose on the drinks so they spill all over.

I came in today expecting a wonderful dining experience as usual. But when I ordered my meal a manager by the name "Marisol" called our cashier out for not having her name tag. When she explained that she forgot it at home, marisol rudely took her to the back to get her one. Once she was back she looked like she wanted to cry. Even after she was doing her job properly with her name tag and everything, Marisol continued talking rudely about Bonnie(not sure about her name) in Spanish. The cashier was the only white girl in the facility and I understand Spanish and she was talking bad about her the whole time to other Hispanic workers instead of telling her in English in order to improve her work quality. Not coming here again because Marisol ruined my thought of Wendy's read more

Fast service for fast food 30 min parking price tax might be a little high but overall good service.

Just arrived to this location roughly around 9:30 and received the WORST customer service I might possibly have ever had. I don't usually feel the need to right post like these but get your shit together. I work in in retail 56 hours a week and I can't imagine what my boss would say if I treated any customer that way. Food was terrible, not sure who makes a big deal about getting a drink refilled but apparently it's a problem at this location. If it were me and I was the manager this asshole woulda been fired on the spot. Start looking at ur applications a little more....I think a stuffed animal coulda done a better job read more

Worst Wendy's fries ever. They were so salty and stale we had to throw them away. I stopped in to get fries and frosties for the kids and no one could eat the what tasted like day old stale fries. Then they poured so much salt on it to cover the stale fries. Also they didn't give a receipt so I couldn't leave a comment on their website. And no draws for the frosties. Seriously no staws. Better off not getting off rt70 and stay on to the Burger King at the next exit. read more