The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

I'd like to strongly recommend PC Nerds to anyone that has computer problems…read more Paul is super professional, efficient, and responsive. He was the only one that responded me and told me he could help after I described my problem and asked for a quote. The others either didn't reply or told me they couldn't do it. Due to the covid-19 situation, Paul even offered the pick-up and drop-off service, which save me a lot of time and trouble. He kept me updated on my laptop. Now, my laptop can work again, and even runs more smoothly and faster. Mostly important, the cost is very reasonable. I'm very happy to find PC Nerds and with the outstanding service.

Post for my best friend's elderly mother:…read more "The nerds should rule the earth! Paul came to save me after I was hacked. There are such terrible people out there feasting on a 90 year old woman like me!! He got rid of the download ability of the hacker who clinged on to me long ago. Then he put on Malware protection. Now I have security and peace of mind. Paul and PC Nerds gave me a new beginning."

Great service, super friendly and helpful. Prices are also extremely reasonable. I've gone in a…read morefew times with various old computers and they have been great. Highly recommend!

I contacted the computer company yesterday for a problem I was having with my laptop…read more Singh came this morning, did an assessment and quickly resolved the issue. I highly recommend their quick and professional services!

Mohammed is very knowledgeable and professional. He has been in business for many years in Dedham…read moreand is wonderful to work with. I recommend him without reservation.

They are experienced and very knowledgeable. They help me resolve with my laptop and Hard drive…read moreissues. Highly recommended

I was very happy with my experience at On the Spot!…read more I brought in my 3 year old Dell for a screen repair. They were able to order me a new touchscreen for a fair price and install it quickly. I got my computer back within a few days. Not only is the screen now flawless, but I also feel like my computer is cleaner and better than when I dropped it off. Given a choice of forking over money for a new laptop vs. fixing my old one and supporting a local, family owned business, I'm happy I went with the latter! They really are nice and professional, which is refreshing. I've had my fair share of experiences with weird computer repair shops that either lacked technical skill or people skills--but this place has both nailed down.

Absolutely amazing service! Got my laptop back in about an hour. Went in for a screen replacement…read more Great value for the price paid.

Had to have my desktop PC fixed, because all I got when starting it up was a blue screen. Thought…read moreit might be from a bad graphics card, but he was able to diagnose the problem quickly and recommended either replacing the motherboard or the component on the motherboard that had burned out, giving me the options and the pricing for both. He steered me to the cheaper option, and he fixed it within a few hours. I picked it up, and my computer is now working fine! Vary happy with his advice, repairs, and professionalism.

I am so glad I took my computer to Wangpc! They did a great job of bringing it back to life!read more

the psycho fixed my camera in ten damn minutes S Tier…read moreexperience, would do again also the guy is just plain nice way cheaper than buying a new phone it was like $60 plus tax for a new camera

While traveling to Cambridge, I realized that a piece of the external speaker plug had broken off…read morein my MB air laptop, preventing me from docking it correctly. Fortunately, I was near Boston iPhone Repair...Ned took a look and had the jack replaced within the hour. He is seriously efficient; it was super easy and the laptop is good as new. If you need a repair and are in the area, this is a no-brainer!

I'm a hardcore Republican Capitalist. Today I experienced another form of Collective Capitalism -…read moreemployee- owned business. Sounds like a nice model! In any case, folks helped me quickly with recovering data from my laptop for my job and saved my a$$. Price was good, speed was great. I'll be back!

Don't be a non-terrorist, law-abiding activist who's been VERIFIED as a target of this government's…read morenot-so-secret security forces and expect to be treated professionally and with respect at Boston Tech Collective. Explained who I was, some of the computer security issues I was dealing with (ARP cache POISON man-in-the-middle Trojan on a previous computer; remotely wiped flash drive most recently) when I took my laptop in to be cleaned of malware that locked me out of it. Got it back and they had installed a 'cleaning' program on it without asking or telling me. I had to ask THREE TIMES (in the course of my several calls and visits while my computer was being worked on) if they would install a new hard drive and system on the machine, and how much that would be, thinking I'd just archive this drive, and Sam just kept saying, "You don't really need it." Umm - I'll be the judge of that. YOU just tell me if you want my business. Maybe it's because I'm a gray-haired old lady and I don't deserve the respect and professionalism of a straight-forward answer (or any honest communication about my computer), but is that any better? I guess I should have just gone to Best Buy and let their FBI contractors mess with it. https://www.washingtonpost.com/local/public-safety/if-a-best-buy-technician-is-a-paid-fbi-informant-are-his-computer-searches-legal/2017/01/09/f56028b4-d442-11e6-9cb0-54ab630851e8_story.html?utm_term=.192d8d3ef0b8 I want my $150 back so I can put it toward a new computer.

This was a great experience. I had an external Seagate drive that I could hear spin, but that would…read morenot mount (I tried on several laptops). The dropoff / pickup location in Dedham was convenient; right off I-95 with ample parking. The $500 advertised price was exactly what I paid, and included the cost of the replacement drive. The turnaround time was below the advertised 14 days. 100% of my files successfully were recovered, and all files were in the same folders as when I dropped it off. This is a trustworthy business, and I would absolutely recommend and use again

I have sent my drive to well known company, DriveSavers in California. They quoted me $2700 to…read morerecover my drive. I couldn't afford it. I decided to give a shot to a smaller local shop in Boston. Alex quoted me less than half the price and recovered everything that I needed in timely manner.

The owner, Halil, was polite, professional and efficient. I received first-rate service at a…read morereasonable price.

Fast, honest and fairly priced. Fixed my iPad in less time that was quoted. I would go back next…read moretime I have a need.