We were Verizon customers we decide to switch over to T-Mobile. What an exceptional experience…read morefrom the time we walked in the door to the time we left. Our sales technician was l Norman and he was professional, courteous, and helpful beyond expectations. We upgraded to iPhone 17 and the transfer of information was painless. In gratitude Justin & Lynn

I went in today and was greeted so kindly. I knew exactly what I wanted, a screen protector. I…read moredidn't waste any time informed the employee what I was looking for he disclosed that "it's like $60" I said. "Yeah that's fine" (I knew I was going to spend a ridiculous amount when I went in I didn't want to wait for one to ship to my house) I asked if they would be able to put the screen on for me and he said yes. Then we walked over to the check out counter and the guy didn't greet me. He looked and acted like he dreaded working there. Told me the price was $77 I said then said it's $71 so I asked "is that after tax?" He got annoyed and said no that's the price of the screen protector. There was a price sticker for $66.99 on the box. I said "the box says $66.99" he said " well it's coming up for $71 in the system " I said "okay but the box says $66.99" he said well our system price is $71. I don't know who did that and I hate when they do that because it's never the correct price. I honestly wish I chose to not continue with my purchase because of this interaction. The other sales associate next to him was like hey is everything okay and I said the box is saying it's $66.99 but your system says $71. And all he said was oh that's weird. Nobody apologized for the price discrepancy and didn't even attempt to go speak with his manager to see if they could offer or sell to me at that price. They were basically like that's your problem do you want it or not and took the $66.99 off the box. If I didn't have the urgency of purchasing this item I would have walked out. After paying for it he grabbed the box and just flicked his wrist and the box fell on the table and said "oops sorry " i looked at him and said the other guy said you guys can put it on for me. He said okay. And I handed him my phone with out the case. Never in the 6 years I have been a customer with Verizon and going to this specific location have I ever been treated with such unprofessionalism.

I know there are long wait times and it can be frustrating but if you get a chance to have Kacie…read morehelp you at the Spectrum store in Kingston, you are in luck. When she was unable to get me the information she needed she texted me later and made an appointment for the following day when she had what was needed. She was thorough, knowledgeable and pleasant. Best service I've had in a while and that can't be appreciated enough.

Jan-April 2026 (6) OUTAGES lasting several hours or more. Very frustrating. Spectrum will credit…read moreyour account but only back 30 days requiring you to keep a record. I'm transferring to Starlink @ $55/mo. plus $10 extra for the equipment. After purchasing the service you can buy the equipment outright and eliminate the $10 charge.

This was one of the most pleasant experiences I've ever had at a phone dealership. I decided to…read moreswitch over from AT&T and had 4 lines to transfer. Farhan was the representative and he went above and beyond to help me with all of the heavy lifting. There were a few other gentlemen in the store that provided extra info that helped as far as benefits and working the T-Life app. The time passed quickly and I walked out with a brand new iPhone, benefits that actually suit my lifestyle and every line switched over without having to do anything with my old service. 10/10.

We had the best experience at T mobile in Kingston NY. Marco and Jeremy were beyond helpful in…read morehelping us switch carriers to T Mobile. They even stayed open for us and facilitated in everything from helping us by a phone for our son and syncing all of our info! Beyond 5 star experience and so appreciated when the process was very lengthy. Thank you!

Tried really hard to be understanding with them, but this is one of those experiences that I've…read moresincerely never dealt with before. I've had Mid-Hudson for six months, with their "high triple speed" package for wifi even though it's only for the house that only I live in. Therefore there are only two devices (phone and laptop) that id need to be connected, and yet, on numerous occasions, it's obviously too much to ask for. For the past six months I've experienced the worst "spotty service" I'd ever dealt with. But hey, I thought since I'm new to a small town, maybe it's just a thing to get used to. But 8 nights I've had a paper due online for school the next morning, and the wifi will suddenly be down for a solid day. And guess what? Their "call 24" rings hours on end with no answer. Even when the wifi is working, at "triple speeds", with just my phone connected in the same room, I can't ever connect to FaceTime or wifi calling. But I can at McDonald's wifi. I recently visited family across the coast, and disconnected my service to save some cash. They said it could be turned on right when I came back with no issue. Turns out I came home, and got hit with a $50+ reactivation fee, and a 10 day wait for the guy to reinstall it. But the day I left, without my consent, they had no problem coming here and disconnecting the wiring from my house in one days notice. On the scheduled day to have it reactivated, I took off work so I could let them in. The window time was 11am-4pm. I called the day before to confirm. I called at 11am the day of to confirm they'd come that day. Waited all day, called at 3:30, and they assured me someone would come. I call at 4:30pm, was put on hold, then they told me the scheduled date was for the next day. They said that it was my error, and "why didn't you call to confirm?" To make matters worse, whenever I reach someone to speak with, horrible service. No "thank you's" or even any fake sympathy for these last 6 months. I don't typically dwell, or get angry in this situation, but I hate that they speak to me like I'm stupid for thinking they can fix anything. I'm not here to say not to have Mid-Hudson, just extending my experiences. Why two stars? Bad internet is better than no internet, I suppose.

Installation services are dismal. Waiting two months for them to bury the cable and now they say I…read morehave to wait until spring! Plus, they don't even take complaints and there isn't a customer service department. They just try to upsell you to fiber.

Jeff P. from Network Solutions is very talented at his work. He was able to sort my home network…read moreand get my printer up and going. He is reasonably priced and even came to my house on Sunday to work! I highly recommend his services.

From the owner: Onsite and Remote Support…read more Network Design and Support. Voice Services. Internet Services. Low Voltage Cabling Design and Installation. IT Security Recommendations PC Installation and Support. Subcontracting Call today for an estimate.

Brainstorm Computers is fantastic! David handled my MacBook repair with great communication, fast…read moreturnaround, and fair pricing -- literally half the hourly rate of Kingston ComputerWorks. Couldn't recommend them more!

Brainstorm fixed my home built complicated computer. I had…read moretried replacing almost everything including the motherboard. They were Responsive Knowledgeable Quick to respond to calls and he kept me informed on progress The cabling job was so much better than I could have done. I had taken it to another place in Kingston where they were slow and totally unresponsive, so I picked it up and brought it to Brainstorm, and glad I did.