I had a wonderful experience with the Computer Guys yesterday. I stopped in with an issue on my laptop and within five minutes it was fixed and they were so friendly and helpful. I really appreciate it! I will def go back with any other laptop issues! Thank you Computer Guys! read more

I have been using the Computer Guys for more years than I can remember. They're honest. They know what they're doing, they do it and then that's it. If there's ever a problem....EVER...they resolve it immediately. Go there. Use them. Trust them. They're the best. They're like the old Mom and Pop store except with friendly Perri and Zach it's a Pop and Pop store. read more

I depend on my laptop for my entertainment business. Had computer issues with my PC. Zach of the Computer Guys diagnosed the problem and fixed ite effortlessly... No muss, no fuss. I'm back in operation :) Heartily recommend The ComputerGuys! read more

Great help even if it is just guiding me through an app problem- terrific service and knowledge both on my Apple and Android devices

Great bunch of knowledgeable people there. Bring your machine to them for repairs and you'll have a reliable shop source for all your computer needs. read more

Amazing job on a new PC build I requested from them, beautiful work and quick turnaround, I have been going to them for any problems with the multiple computers in my household and it has always been a good price and quick turnaround. I always come out with more than I knew beforehand about the product as well. read more

The Computer Guys - IT Services & Computer Repair Near Me - Saugerties, New York

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Great response time via Yelp. Even on a weekend. They replaced my iPhone screen and I am very happy. Friendly, professional AND they were following Covid protocols. read more

​My cheap travel laptop stopped picking up WiFi. Computer Guys diagnosed that it needed a bunch of updates, ​including drivers which I wouldn't know of, and the BIOS, which I wouldn't have been able to do myself, and made them. He also flagged my defective mouse and advised me about replacing it. Fair price and turnaround time. About a week later it stopped working again. He stayed open past his closing time to examine the laptop, determined that the piece of hardware that works with the WiFi driver was defective, and recommended I get a wireless USB adapter, which I didn't know existed, to serve as a WiFi hearing aid for the laptop. He didn't charge me for the visit, sold me a used one for a nominal fee, and it's worked fine ever since. I will definitely go back here for any computer services. read more

They took a pair of speakers from me and said they would try to fix them. I already knew they weren't dead, because if I wiggled the cord, sound would come out occasionally. After a week they handed them back saying a "board" was dead.... which I knew couldn't possibly be true. I gave the speakers to someone else, who replaced a cord & fixed them in a few days. All I can think is that the Computer Guys didn't even look at my speakers. read more

Recently I had my laptop and my desktop machines break down on me within 2 days of each other. I'm a full time web developer so I needed a quick turn around in order to survive financially. I brought my computers to The Computer Guys in Saugerties, NY. Unfortunately they couldn't fix my laptop - apparently it overheated and actually burned up. It's kind of scary but there were burn marks on the motherboard. Luckily my desktop machine had just blown a power supply. Perry, the store manager, was very friendly and had my desktop returned to me within a few days. He only charged me $75 dollars for both the diagnosis of my laptop and desktop and the power supply and labor to install it. I considered this to be very reasonable considering what the other guys in town charged me in the past. If you need to have any computers repaired I would highly recommend "The Computer Guys" for all your computing needs. read more

Super fast and helpful! Dropped my computer off and was able to pick it up the next day. Price seemed very reasonable considering they installed/updated a bunch of hardware. Also Perry who worked there was one of the sweetest people I've ever met! He told me a bunch of interesting stuff about the area that I never knew, and was so kind. If I ever have another problem with my computer I'll definitely come back here! read more

Perry at the Computer Guys has a tremendous sense of customer service. As the President of Service Arts,Inc. that trains the teams of luxury resorts, spas and corporations, I've had a lot of experience with the topic. On the spot and willingly so, he was able to retrieve all of my documents that had somehow been stranded in a broken UBS. I would certainly recommend his skill as well as his understanding of urgent situations. Thank you Perry. Eric Weiss President/Founder, Service Arts, Inc. www.serviceartsinc.com read more

I made a high dollar purchase from these guys, I travel for work and have been to many, many such shops out of curiosity or necessity; this was the first small town computer repair place I was ever at where the people running it truly knew their stuff and I wouldn't hesitate to have something fixed without worry of unnecessary up-sells or anything else. Truly decent people who are skilled as well. A gem of a shop to have in this little town, for sure. read more

Brought in my 2011 macbook, they informed me it wasn't my RAM I need to upgrade but the hard drive. Very honest people and knowledgable. They told me it would take a while to fix the Jardine could have easily taken advatage of me and upgraded my RAM for nothing. Thank you for your integrity and honesty! read more

My husbands computer died late Saturday afternoon. We called Perry at 10:00am Monday. He diagnosed the problem. Totally dead. Perry Started the download from the hard drive while we went to purchase a new laptop. Dropped off the new computer about noon. Picked it up with everything loaded by 4:30. Fastest turn around! Perry was very professional and understood that this was my husbands business tool. (Best Buy geek squad turn around was 3 DAYS). Perry did it in about 4 hours !!! I love using local small business. This is a great one. Thanks again Perry. You saved the day(week). read more

I stopped in to get an estimate on a broken keyboard and left with a clearer picture of the equipment and back up solutions that will benefit my business. My point is that they fix small issues and know how to solve big picture issues. These issues have been rattling around in my head for a while. Good to have local folks who are so knowledgeable and helpful. Far more so than another companies Genius Bar. read more

They fixed a cracked screen on my macbook quickly and cheaply. Awesome experience with these guys!

Computers guys have been helping me with my small business for 9 years. They always are able to get my retail computers fixed and up and running. read more

I brought a Dell desktop that wasn't working right to The Computer Guys. I had done a clean installation of Windows 10 from an ISO on a flash drive, but after a couple of months, it became unusable. They said they could fix it by wiping the drive and reinstalling Windows 10, which I gave them on a flash drive. About two weeks later, I picked it up and asked about a key number for Windows. He said I wouldn't need one because they installed their shop copy of Windows. A little over a month later, I began getting pop-ups telling me that Windows was about to expire, and I should activate it. I called the store, and was told that I should bring it and leave it because something must have gone wrong, but I didn't want to do that. I called the following week and was told that a "weird update" had caused the problem, and he could fix it with a tool in about five minutes. Even after doing a couple of Chats with Microsoft, I still could not get it activated. They said I had a volume license copy of Windows 10, and I would have to deal with the shop that installed it. I brought it to The Computer Guys, and they used their tool to reactivate it. Then the second machine, the one I had brought to them a month later, began giving me the same pop-up message about activating Windows 10. When I brought this one to them originally, I included my store-bought copy of Windows 10 for them to install. Once again, they installed their shop copy and said they activated it with my number. The key number I found on my computer was the same as the key number on the other computer, their store number, not the number for the Windows I brought them. After a few Chats with Microsoft, I got my key number registered, and Windows 10 should now continue to work. This saved me another trip to Saugerties. I'll have to do another Chat with Microsoft to get the first machine straightened out before the volume license expires again. So, my complaint is that they did not install the copy of Windows 10 that I had given them for each machine, and they charged me $285 for two temporary Windows installations, requiring me to make another trip to their store to get one reactivated. MS said that the volume license expires, and that's why I got the message to reactivate it. This would continue to happen with each machine every month or so. read more

I'm sooo happy i found the computer guys I caught some kind of virus on my laptop and brought it to geek squad to get it fixed they told me up to 2 weeks and almost $300 A friend of mine recommended The Computer Guys because there cheap and fast and boy was she right it cost me around $120 and took 2days and i was back in business. i cant recommend them enough they saved my butt this time. read more

My favorite geeks, I'd support them to the end of the earth. Some people don't understand them because they're made more of silicon than carbon, but that's what you need in a computer guy. read more

Friendly/knowledgeable. They don't b*s* and charges are fair. You will get treated right. They won't sell you stuff you don't need not like other places in the area~!! (That I will never go back to). Will use only Computer Guys from now on. read more

The Computer guys repaired my desk top computer AND added more RAM for less than the initial estimate which was just for diagnostics and repair. Before I took my computer to them I was told by another computer "professional" that my computer could not be repaired and that I should just throw it away and buy a new one. I highly recomend The Computer Guys for their knowledge, professionalism and above all, honesty. I will not hesitate to use them for any computer needs in the furure and I will recomend them to everyone. read more