I depend on my laptop for my entertainment business. Had computer issues with my PC. Zach of the…read moreComputer Guys diagnosed the problem and fixed ite effortlessly... No muss, no fuss. I'm back in operation :) Heartily recommend The ComputerGuys!

I have been using the Computer Guys for more years than I can remember. They're honest. They know…read morewhat they're doing, they do it and then that's it. If there's ever a problem....EVER...they resolve it immediately. Go there. Use them. Trust them. They're the best. They're like the old Mom and Pop store except with friendly Perri and Zach it's a Pop and Pop store.

i had several IT guys from Rhinebeck and Kingston look at a complex issue in my office. Nobody had…read morea clue. The tech from Hudson River Tech was the only one to make headway. He came on time, was dedicated and knowledgeable. The price for this level of competency is a great value- it is NYC level service. I recommend always starting with these guys.

I am beyond frustrated and deeply disappointed with the appalling service we received from Hudson…read moreRiver Technologies. For years, this company provided exceptional support, and we trusted them completely with our IT infrastructure. Unfortunately, since their recent change in ownership, that trust has been destroyed. The new management demonstrated a shocking lack of professionalism and accountability. They refused to transfer access to our Microsoft365 account, effectively holding our business hostage. As a direct result, our email service was shut down for five full days. For any business, this would be disruptive--but as a healthcare provider, this is completely unacceptable. We rely on timely communication to access up-to-date medical records and respond to patient needs. This outage severely impacted our ability to provide proper care and support to our patients and clients. What makes this situation even worse is that Hudson River Technologies created the problem in the first place, yet refused to resolve it unless we paid a fee upfront as well as sign a multi-year contract for support we don't need, with huge monthly fees. This feels less like customer service and more like coercion. After years of loyalty, we were treated as though our urgent needs--and the well-being of our patients--were irrelevant. This experience has been incredibly damaging, both operationally and professionally. I would strongly caution any business, especially those in critical fields like healthcare, against relying on this company.

Brainstorm fixed my home built complicated computer. I had…read moretried replacing almost everything including the motherboard. They were Responsive Knowledgeable Quick to respond to calls and he kept me informed on progress The cabling job was so much better than I could have done. I had taken it to another place in Kingston where they were slow and totally unresponsive, so I picked it up and brought it to Brainstorm, and glad I did.

David did a great job with my MacBook Pro. He cleaned it up beautifully and got rid of a bunch of…read moreold junk. He will keep me up and running for years to come no need to go buy a new laptop when my 2018 is perfect after David's kind attention.

Super knowledgeable, helpful, patient.. prices seemed fair compared to other places.. really good…read moreexperience. Would definitely recommend.

Please do yourself a favor and do not waste your time or money going to this place under any…read morecircumstances. I brought my computer here to be fixed since it would not turn on, and when it did the battery sign on my screen showed up with an X instead of a percentage. The customer service is a whole problem within itself, usually only having 1-2 people working at a time on "consultations" with customers for 20+ minutes each without acknowledging anyone waiting to be serviced, and stopping to answer lengthy phone calls as they go. My computer was here being "repaired" for 2 WEEKS and they never contacted me to let me know my computer was done, I had to repeatedly call to ask for updated information. Once I finally come in to pick it up I ask to buy a charger since my old one was broken, and the man working plugs one in for me to buy, saying that he wants to make sure it's working...this seemed odd since he was planning on charging me $80 for an apple charger without the box and he seemed unsure it would work? And sure enough when my computer turned on the X on the charge was still there... 2 WEEKS in the shop and they didn't fix the one thing I had brought it in for, and yet said it was ready for me to pick up. I asked them why this happened and they said there was a "miscommunication" about what was to be fixed, which is complete BS. They also said that there was evidence of liquid damage on my battery, and had written it down in the file on my computer, but in the entire two weeks they had it they never contacted me to ask if I wanted this fixed and put my computer with the rest that were finished for me to pick up??? The man there was extremely rude when I questioned him why this would happen and even walked up and interrupted me on the phone to correct what I was explaining to my mom about what had happened to my computer, who had driven me to pick it up. I brought my computer to a different repair shop and found out there was ZERO liquid damage to my computer, and they had the battery problem fixed within 3 HOURS. Now I have my computer back and there is something wrong with my keyboard reading the buttons I press...causing me to not be able to use my volume or brightness buttons correctly which no doubt happened when the people at tech smiths haphazardly took my computer apart and put it back together incorrectly. I would not waste more of my time writing this lengthy review if it was not in the best interest of anyone reading this to AVOID THIS PLACE at all costs. If I could give this place zero stars I would!

I thought this company was awesome. They had a tech come out to my house, he arrived on time. He…read morespent some time going over the specific issue I was having so he could resolve each and every tech issue I was having. He was respectful and fixed the problems i was having with my wifi network connecting to my smart home devices. The price was also very fair as well, I definitely recommend and would call them again for any tech related issues.

I recently upgraded my TV. After seeing the new 4K UHD TV's in Best Buy last summer, I knew it was…read moresomething that I would have to get some day. Fortunately my wife was with me that day and was likewise impressed with the picture quality. So when I suggested that we get one for my Christmas present, she was on board. I ordered a 55 inch 4k set online and the order was filled and delivered by Best Buy. I decided to call them and see if they could set it up for me. I assumed that they would direct me to the Geek squad that is affiliated with Best buy. I expected to be around $100. Instead I was directed to Hello Tech. This was on Friday and they were able to get me an appointment for Sunday. And cost was less than I expected at 79 dollars. Sunday the tech arrived on time and got me set up quickly and efficiently. I now have my TV and Blu Ray player hooked up and I have eliminated all the stress and aggravation of trying to do it myself. I am dangerous to myself with tools. So if you need help with your TV or computer I highly recommend Hello Tech. They are reasonably priced and reliable and really know their stuff

This business could be a five star shop if it were more professional with its client. It needs to…read morebe more customer service oriented.

In the throes of an emotional flashback, I spoke with Carly. Within the space of fifteen minutes we…read morewere laughing. I attribute this outcome to Carly's attentiveness and her general equanimity. The fact Carly heard me and understood what I meant was critical to reregulating my system and bringing me back to a calm state. This sort of phone line will necessarily be hit or miss as we all bring different world outlooks to the proverbial table. My experience in this case is that I received precisely the support I needed and received it timely. For those who've had/are having a hard time, please do not despair. Please continue to seek the help you need. And please be compassionate with yourselves.

I went to family of Woodstock for help with job placement and received resources to aid me in my…read morejob search from Bri and Tyrone witch where very helpful. I also requested help with food and they gave me a ShopRite food card. This business is very helpful in many ways.