Best new phone experience ever. Theo took the time to make sure that everything worked, all data…read morewas transferred, we got great new phone cases. I had anxiety about the transfer to a new phone, he handled everything smoothly. Was knowledgeable and answered all questions. BIG THANK YOU TO THEO!

My sales Rep Michael Gaetano was very professional and helpful. He answered all of my questions…read more Michael educated me on all of my options and he Lyme pick the best option that suited me. I highly recommend this store in Saugerties!

I had a wonderful experience with the Computer Guys yesterday…read more I stopped in with an issue on my laptop and within five minutes it was fixed and they were so friendly and helpful. I really appreciate it! I will def go back with any other laptop issues! Thank you Computer Guys!

I have been using the Computer Guys for more years than I can remember. They're honest. They know…read morewhat they're doing, they do it and then that's it. If there's ever a problem....EVER...they resolve it immediately. Go there. Use them. Trust them. They're the best. They're like the old Mom and Pop store except with friendly Perri and Zach it's a Pop and Pop store.

Excellent service, reliable and honest people who will back their work. Highly recommended!!!!read more

We needed to purchase a stand alone freezer and a heavy duty washer and dryer and quickly…read more Overall the experience was quite "Vanilla"....very plain. In that, I mean that there was very little "chat" or personal interaction on the salespersons part and we were left alone for far longer than we wanted. Everytime we had a question we had to go looking for someone who might have an answer or maybe even (If we were lucky) find where our salesperson kept disappearing too when we were literally the only customers in the store. To be clear, It was OK and just OK. In our experience...when trying to support local businesses, we generally find a much higher level of customer involvement by the business. This was most definitely not the case here. The feeling that we got was one of......buy or don't buy....makes no difference to us. For absolutely sure we have received much friendlier and helpful service at the big box stores (Lowe's, Home Depot, Sams Club and Costco) and frankly expected a much better experience than we received from this store which on that day....at that time.....at least appeared to not care one way or the other about us or whether we purchased from them or not. We were in desperate need of the appliances and they were in stock and ready for delivery.....so, minus all the love.....we bought the appliances and gave serious consideration as to whether we would ever go there again. Probably not. Not Mad.......Just Disappointed.

Yesterday, Alex R repaired my appliance, and I couldn't be happier with the experience from start…read moreto finish. He called ahead to confirm his arrival window and showed up right on time - no waiting around all day wondering when he'd show, which I really appreciated. Modern appliances are packed with electronic parts that are often hidden and hard to access, making repairs tricky. Alex R handled my appliance's repair issue with patience, professionalism, and impressive problem-solving skills. He was also courteous, easy to talk to, and left the area spotless. It's rare to find someone who combines expertise, honesty, and great communication, but Alex R checks every box. If you need appliance repair, ask for him specifically - highly recommend!

We live in a world that's increasingly dominated by giant corporations. They succeed because they…read moreare everywhere, they often make it easy to shop with them, and because they can often undercut the smaller local spots when it comes to prices. I made the mistake of ordering a gas range from one of these giant corporations, and it turned out to be a giant problem. They delivered but couldn't handle the installation, and then they couldn't take the stove with them, and then the guys who came to pick it up were rude and caused more issues, etc. So I did what I should've done, and I called Earl B. Feiden, and they helped me out, and solved my problem. I got to talk to an actual person (thanks Ken!), and I laid out what I needed (a gas range in a non-standard size), and where the potential problem might arise (it needed to be converted to propane), and they handled it like pros. Sometimes it may cost you a little more time and a tiny bit more hassle (if you consider talking to an actual person a hassle, not a pleasure like I do) to go with the smaller shop, but I highly recommend buying local. It worked out for me with Earl B. Feiden. And in the end, the range I got ended up being cheaper than the one from the big box store anyway.

Nick is the only one I use for repairs and installations. Always professional, on time and if he is…read moreunavailable he will always make contact with you.

I contacted MCS hoping they could assist on a hardware networking issue for a client. They…read moreimmediately responded with an appointment early the next day and onsite they solved the problem. They made further recommendations to replace an unresponsive WIFI card. Knowledgeable, talented and friendly group who can do anything (software/hardware) with Macs or PC's. Fast response, reasonable pricing and home visits possible. Unparalleled services related to security. Highly recommended.

I thought this company was awesome. They had a tech come out to my house, he arrived on time. He…read morespent some time going over the specific issue I was having so he could resolve each and every tech issue I was having. He was respectful and fixed the problems i was having with my wifi network connecting to my smart home devices. The price was also very fair as well, I definitely recommend and would call them again for any tech related issues.

I recently upgraded my TV. After seeing the new 4K UHD TV's in Best Buy last summer, I knew it was…read moresomething that I would have to get some day. Fortunately my wife was with me that day and was likewise impressed with the picture quality. So when I suggested that we get one for my Christmas present, she was on board. I ordered a 55 inch 4k set online and the order was filled and delivered by Best Buy. I decided to call them and see if they could set it up for me. I assumed that they would direct me to the Geek squad that is affiliated with Best buy. I expected to be around $100. Instead I was directed to Hello Tech. This was on Friday and they were able to get me an appointment for Sunday. And cost was less than I expected at 79 dollars. Sunday the tech arrived on time and got me set up quickly and efficiently. I now have my TV and Blu Ray player hooked up and I have eliminated all the stress and aggravation of trying to do it myself. I am dangerous to myself with tools. So if you need help with your TV or computer I highly recommend Hello Tech. They are reasonably priced and reliable and really know their stuff

These guys are awesome - so fast, polite and knowledgable !! Fixed my old cell phone charging port…read moreand microphone and my neices old tablet!! Thank you!!

Needed a new lightning charging port for iPhone. Dropped the phone off, was fixed and ready to go…read more40 minutes later. Cost was $80. Good value and very quick turnover. Thanks!

Brainstorm Computers is fantastic! David handled my MacBook repair with great communication, fast…read moreturnaround, and fair pricing -- literally half the hourly rate of Kingston ComputerWorks. Couldn't recommend them more!

Brainstorm fixed my home built complicated computer. I had…read moretried replacing almost everything including the motherboard. They were Responsive Knowledgeable Quick to respond to calls and he kept me informed on progress The cabling job was so much better than I could have done. I had taken it to another place in Kingston where they were slow and totally unresponsive, so I picked it up and brought it to Brainstorm, and glad I did.